HERE is what we found, 150 hours of testing - AMD 6000 Series

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  • Опубліковано 4 сер 2024
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  • Наука та технологія

КОМЕНТАРІ • 973

  • @KrisFixGermany
    @KrisFixGermany  Рік тому +370

    Because there was a lot of speculation after the first video, I decided to change the title so it wouldn't cause wrong thoughts.
    Journalism is a good thing, but maybe some topics become more appetizing when you twist things a bit.
    This channel is not meant to create videos with misleading content. The first video garnered a lot of interest and panic after which I was obliged to invest time and resources to give clarity on the topic.
    If in the first video I had been sure where the problem was I would not have asked you for information.
    I know there will be many more questions but I think the topic is closed.
    In the next video we will continue with the repairs

    • @f0x4nn3
      @f0x4nn3 Рік тому +3

      I wonder if it has to do with the carbon thermal interface. Carbon atracts water and it touches the die directly.

    • @RealNovgorod
      @RealNovgorod Рік тому +3

      The moisture/temperature during storage theory seems possible, but it would imply that this kind of failure should happen all the time because the manufacturer has no control over the transport and storage of the cards until they get to the customer (and even more so for the second-hand market). Also, aren't consumer electronics products required to function under a wide range of ambient conditions (unlike individual components) to avoid exactly that kind of issues? I mean, it would be interesting to see the general statistics of GPU chips popping due to storage conditions because it seems like a very rare failure mode in general. Even if all these faulty cards are from the same storage, it's a bit odd to see such a clustering of this failure with these specific models. It surely can't be the only instance where cards have been stored in this way...

    • @ricardolmendes
      @ricardolmendes Рік тому +17

      something something, Jay2Cents 😂
      It's really unfortunate that we keep having content creators with large platforms distorting the truth before having proper facts or knowledge.
      @krisFix-Germany thanks for your awesome work and dedication 😉

    • @Nobe_Oddy
      @Nobe_Oddy Рік тому

      This makes TOTAL SENSE!! You are SO SMART!!! I agree, but it is too bad we cannot know where they REALLY came from, or where and how they were stored. This is just a story about 'BUYER BEWARE!" or "PURCHASE AT YOUR OWN RISK" there are ZERO promises the card will work correctly... and we see that they did not. :(
      ONCE AGAIN, MINER RUIN MORE LIVES!!! Miners have caused SOOOO MANY PROBLEMS for gamers... and even now it continues.... even AMD and NVIDIA were screwed by miners because when the crypto market crashed they were stuck with TONS of unsold cards (well, that is a risk the manufacturers know they are taking.... so I DO NOT FEEL BAD FOR THEM - I FEEL BAD FOR GAMERS AND OTHER END USERS.... NOT MINERS OR MFGRS... ... oh I also feel bad for retailers too :(

    • @juma3076
      @juma3076 Рік тому +6

      @@RealNovgorod my theory is, the cards are from miners. All day maxed temp, the graphit pad burned in. Then storage in cold condition, the cooler and die a drawing. After using the crack comes by using and get bigger until it dies

  • @brainiac9579
    @brainiac9579 Рік тому +186

    In the early days of my career, I worked at telecom factories. All of them had the same common practice regarding electronic parts entering the building: They would all go through a nitrogen moisture purging process. If humidity gets trapped in a part, it will decapsulate either when soldering that part of during the burn-in test. Nice work on that!

    • @busterscrugs
      @busterscrugs Рік тому +6

      How could humidity get trapped inside the GPU die though? It's sealed to the substrate with underfill.

    • @crankylucifer
      @crankylucifer Рік тому +21

      @@busterscrugs water is sneaky, water can make rocks in the dessert to crack, violently. Water can get in everywhere, given enough enough time. Which is why high humidity is not advised for a longer amount of time for most electronics.

    • @samiraperi467
      @samiraperi467 Рік тому +4

      @@crankylucifer Water CANNOT "get everywhere". It needs a big enough crack (which rocks tend to have). Hell, reverse osmosis relies on membranes that *don't* pass water through. You need pores larger than a water molecule for water to get through.

    • @samiraperi467
      @samiraperi467 Рік тому +1

      @@busterscrugs The underfill might actually be a problem. I remember Apple screwing up the underfill on some Macbook or another.

    • @marcoperra
      @marcoperra Рік тому +5

      @@samiraperi467 reverse osmosis does pass water through, as a matter of fact, in reverse osmosis, only water passes through te membrane.

  • @tristanwegner
    @tristanwegner Рік тому +14

    This is amazing professional testing for a 3rd party unheard of a few years ago. X-Ray inspection! Huge respect

    • @wtrojanow
      @wtrojanow 8 місяців тому

      Yeah, this is more than a standard inspection. It's like a human health diagnosis

  • @icehelion9788
    @icehelion9788 Рік тому +54

    I had my gpu (3090 FE with EK Waterblock) fixed by you! Thanks again for this and the new memorie chips

  • @marcelmathes
    @marcelmathes Рік тому +13

    Super Arbeit, habt euch/hast dir definitiv ein Langzeitabo verdient

  • @nasko235679
    @nasko235679 Рік тому +104

    HA! I knew it! I had a feeling something like this was what was happening. Having so many people with the same issue around the same time was incredibly strange and considering that the driver can not make low level changes to vbios it was very apparent that something else was going on. Well that's a sigh of relief for my 6950xt.

    • @android33.
      @android33. Рік тому +3

      What's the tldr? Currently at work so I can't watch til much later. My new 6800XT wants to know lol

    • @halbouma6720
      @halbouma6720 Рік тому +2

      I feel bad for everyone who bought these boards.

    • @AnotherLotte
      @AnotherLotte Рік тому +25

      @@android33. tl;dw
      Krisfix believes that the cards weren't stored in a proper environment by the seller. So when they suddenly offloaded a bunch of GPU's, they likely had a high amount of humidity, and with the high thermals of the GPU at stock settings. It likely caused the die to experience a kind of thermal shock(?). A great majority of the customers that sent their cards in for repair, had the same answer to having bought them online, and couldn't do a warranty repair because they didn't have the original invoice.
      It's his theory, but it's practically what I had in mind since the news broke out as well.

    • @slob12
      @slob12 Рік тому

      Tho lower end...a sigh of relief for my rx6600xts ;)

    • @henriquesouzadonascimento4503
      @henriquesouzadonascimento4503 Рік тому

      @@AnotherLotte idem

  • @SHINYREDBULLETS
    @SHINYREDBULLETS Рік тому +1

    Thanks for taking the time to produce this! Very interesting stuff :)

  • @ActuallyHardcoreOverclocking
    @ActuallyHardcoreOverclocking Рік тому +153

    Your theory of this being humidity damage makes sense to me.
    For the 6000 series at least AFAIK the driver can override the powerlimit and hotspot temp. IDK if it can override the thermal shutdown.

    • @KrisFixGermany
      @KrisFixGermany  Рік тому +38

      To me this is the only logical explanation

    • @car.gems.
      @car.gems. Рік тому +2

      you can override the thermal shutdown using morepowertool

    • @RNG-999
      @RNG-999 Рік тому +24

      These cards were all under warranty by AMD and yet the users opt'd to send the cards to a 3rd party repair service rather than RMA under warranty?

    • @shixxx8
      @shixxx8 Рік тому +1

      First of all thank you for your work! :):)
      I definitely did not buy my card from a miner, however it has been opened (changed thermal pads and change back to air cooler plus I did not use a gpu support to hold it up). So from your video there are other possibilities here.
      However I'm about to send my card back to you today as we have been discussion through mail.

    • @shixxx8
      @shixxx8 Рік тому +24

      @@RNG-999 take your time to watch the complete video. It may answer your question...

  • @mr.hitzestau
    @mr.hitzestau Рік тому +6

    I just wanna say thank you and express my admiration for all the work you are putting into finding out what the problems were with these GPU‘s. I really learned a lot from your videos, very interesting stuff.

  • @Astravall
    @Astravall Рік тому +369

    I would not be surprised if the seller "cleaned" all the cards with a pressure washer to make them look nice.

    • @didiersavard6809
      @didiersavard6809 Рік тому +23

      yep i think you are bang on, it make them look new and extra clean.

    • @TrekCZ
      @TrekCZ Рік тому +57

      I swear I saw video on youtube where some miner cleaned rig with water hose and I cannot find this video again. Now we know where those cards ended.

    • @dazeen9591
      @dazeen9591 Рік тому +9

      Yeah idk how dumb you have to be to wash the cards. I've seen miners do it a lot

    • @amindamok
      @amindamok Рік тому +21

      thats the first thought I had also. FYI you can wash boards in water. After cleaning you can then heat the boards in a kiln, an oven, or even generous use of a hair dryer if you want (worst choice imho) to ensure moisture has been expelled from the board before reapplying power. We did it all the time to motherboard when I was a board level technician. That said Ive seen several videos of someone washing cards with the coolers still attached. Thats a huge no no since the pads will absorb water in the process and will be difficult to ensure all moisture is removed.

    • @karlos1060
      @karlos1060 Рік тому +26

      No, the thermalpads are to clean for that, dust you can't remove from the pads, i opened a lot of GPU's and replaced thermalpads and thermalpaste. They are all new and not stored the right way apperently. These ones have not beeen used, you will see discolouration on the heatpipes and you can't remoce all the dirt from the fans.
      Maybe it was a bad batch of GPU's that is also possible. As Kris has 4 cards new and 1 is crashing and an other one with high tmep. 2 out of 4 not is perfect condition new is bad.

  • @L0rd_0f_War
    @L0rd_0f_War Рік тому +1

    Excellent follow-up video. Thank you for the tip about 'drying' a card bought from an unknown location prior to use.

  • @jonmd1567
    @jonmd1567 Рік тому

    I'm glad you put the time and effort into looking more into this issue.

  • @tinyfluffs
    @tinyfluffs Рік тому +57

    This is a really solid theory, and something that didn't cross my mind. Earlier this month, I had to get a BIOS chip replacement on my laptop's motherboard, and it came factory dried and sealed with desiccant to avoid this exact reason of failure. Well spotted.

    • @dovermaskot4441
      @dovermaskot4441 Рік тому +1

      It didnt come to your mind that used hardware could have been treated poorly? Because that is pretty much the gist of the story...

    • @bgfelagund
      @bgfelagund Рік тому +2

      @@dovermaskot4441 It looks like it wasn't "used hardware" but closer to like "new old stock". The improper storagw of stockpiled brand new cards sounds like a good probable cause.

  • @edison3571
    @edison3571 Рік тому +200

    It was sad that some people gave you such a hard time when you asked the community if they were seeing this problem. I am glad you kept investigating what was causing this and came up with a logical conclusion. keep up the good fight!

    • @jeepsblackpowderandlights4305
      @jeepsblackpowderandlights4305 Рік тому +10

      No it isnt, AMD is going to sue this guy, just watch. His original was taken by everyone.. Linus, Jay2cents, all the youtubers, and reddit, and forums and turned into a big stinko with AMD, and it caused bad rep for the company. I for one wasnt worrie about this, i knew drivers couldnt do this, which is what he should have mentioned in his first video.. instead he goes.. well i got 60 bad cards all cracked cores.. all using the same drivers... think about it. it caused mass histeria for ignorant people..

    • @Bramble20322
      @Bramble20322 Рік тому +28

      @@jeepsblackpowderandlights4305 Sue in the basis of what? He didnt make any accusations, he literally asked the community to help with his diagnosis.

    • @slipperyblank_
      @slipperyblank_ Рік тому +22

      @@jeepsblackpowderandlights4305 whatever you're smoking I want some

    • @jeepsblackpowderandlights4305
      @jeepsblackpowderandlights4305 Рік тому +4

      @@Bramble20322the way he made his video spring a huge negative response online of people smashing AMD making accusations even big youtubers made amd face palm videos, it got overblown. And all because he didnt do any research just went on to say all tge cards blew up and it might have been the drivers..
      Am i living on the same planet.. Did you not see the big youtuber channles bashing AMD over this ? EVERYONE even small channles made videis talking about sht they dont understand. It got blown way out of purportion. And i honestly could see AMD suing

    • @andresguerrero3347
      @andresguerrero3347 Рік тому

      lol just having the amd tag on reddit saying that you had no problems or something and you were treated like a pest ofc people would get mad to the guy that started all the drama.

  • @jumpman1213
    @jumpman1213 Рік тому

    Thank you for the thorough investigation. We owe you big time.

  • @HamBown
    @HamBown Рік тому

    This was an excellent and logical investigation. People are so quick to jump to conclusions with insufficient and often contradictory evidence. I have seen a bunch of videos recently that were talking about the drivers being at fault and it didn't seem to make sense. Keep up the great work, this channel has quickly become one of my favourites 😁

  • @AshtonCoolman
    @AshtonCoolman Рік тому +198

    Unfortunately the damage has been done. I've seen people in comments parroting the narrative that the drivers are cracking 6000 series cards. Even Jayz2cents made a video as well as many other UA-camrs. People stated that they returned 6000 and 7000 series cards simply because of the fear your first video created. I hope that this video gets as much coverage as your first.

    • @davidepannone6021
      @davidepannone6021 Рік тому +58

      I'm honestly upset he never apologized for making the first video nor that he never took it down after realizing the die were all cracked. Because for him to straight up lying saying drivers can break cards on the hardware level is simply wrong. Especially when he's a hardware repair man.
      He should have first make this kind of research he did for this video and THEN release a video about it. Not cry wolf first, create a useless commotion (probably to get more publicity) and then release a second video where he goes "ye nah, drivers can't break cards lol". Are you fucking kidding me? As you said, the damage has been done now, especially when such a big channel like jay picks the story up and makes a video about it.

    • @Antagon666
      @Antagon666 Рік тому +21

      @@davidepannone6021 Cry more.

    • @TheHighborn
      @TheHighborn Рік тому +36

      not surprised. Jay makes no sense tho. To be fair i have stopped watching him a year or so ago. His quality dipped & no more watercooling so i don't care. I remember when around the Skunkworks days almost all of his videos were something about watercooling.

    • @tacticalcenter8658
      @tacticalcenter8658 Рік тому +9

      @@davidepannone6021 cry baby

    • @RngmonsterX
      @RngmonsterX Рік тому +23

      @@davidepannone6021 Drivers / Software have broken many many cards in the past so it's not that stupid to think about that in the first place.
      And what he means with "drivers can't break cards" is.. Drivers can't damage cards in the way those cards are damaged.
      Jeez a german guy has to explain you everything?!

  • @MarioCRO
    @MarioCRO Рік тому +3

    Determination at it's best. Thanx KrisFix for this....

  • @dinhonjt
    @dinhonjt Рік тому

    Amazing! Awesome! It is really nice to see a complete troubleshoot.

  • @earvin4602
    @earvin4602 Рік тому +1

    This is a great stress relief, since I bought my 6800 right around early December here in Ger.
    Fantastic Work.
    Danke Dir Diggah!

  • @ale-lp
    @ale-lp Рік тому +116

    As a 6800XT owner I'm so relieved right now. Thanks for the in-depth research and analysis, great work!

    • @5thdimensionfpv390
      @5thdimensionfpv390 Рік тому +1

      Me too, i have the ROG strix LC OC 6800xt and it was not cheap.

    • @Parzival1984
      @Parzival1984 Рік тому +1

      Count me in on that relief, I just bought an MSI gaming z trio 6800xt around September and I was starting to worry.

    • @romanceidiot
      @romanceidiot Рік тому

      and yet so many 6800xt and 6900xt owners swore that the latest drivers are causing them to black screen enmassed.

    • @ale-lp
      @ale-lp Рік тому +1

      @@romanceidiot Well, maybe the last drivers are borked too and causing issues, maybe they don't play nice with certain Win versions, or some other HW those people are using. But hey, at least they're not explosive hahaha

    • @andresguerrero3347
      @andresguerrero3347 Рік тому +1

      me too but I can't say that I didn't monitored metrics like crazy these past weeks, everything good & normal so far on 22.11.2

  • @Ivan-pr7ku
    @Ivan-pr7ku Рік тому +20

    I bought my old 1080Ti in 2018 second hand, after being used in a mining rig for 6 months by the previous owner, and it still works to this day with mild overclock. One thing I usually do, when receiving new PC part from shipping is to leave it for a day open in room temperature, to condition (acclimatize) the device, before installing and power it up.

    • @JohnSmith-hv6ks
      @JohnSmith-hv6ks Рік тому +7

      Not possible for most due to excitement

    • @PuerRidcully
      @PuerRidcully Рік тому +1

      I've always done just 1 hour of this and never had any issues, but 1 day is probably smarter 😂

    • @busterscrugs
      @busterscrugs Рік тому

      9 years ago, I stuck a broken hard drive in the freezer for an hour. Came out frosty. Plugged it in as soon as I took it out, it's been working great ever since. Still using it in my NAS to this day lol.

    • @chrisdoctor7117
      @chrisdoctor7117 Рік тому

      @@busterscrugs I wonder how it will spin if stuck with ice.

    • @peaceperson2270
      @peaceperson2270 Рік тому

      u dont need to leave it for 1 day, its too long to wait for playing games, the reason card is still working is the store of mining its self is under 80'c

  • @ApexierGS
    @ApexierGS Рік тому

    Thank you for all your investigative work

  • @artistikka8411
    @artistikka8411 Рік тому

    Asome work my Sherlock ! Love it keep up the good work

  • @MyAkikan
    @MyAkikan Рік тому +5

    As a 6900xt custom model owner i thank you so much for your investigation because to bé honest i was really scared about this "driver" problèm, now i Can reinstall thé last driver. Thanks you so much for your hard work

  • @DJSammy69.
    @DJSammy69. Рік тому +46

    Amazing! Awesome! You have gone above and beyond! Mad respect!

  • @IamBananas007
    @IamBananas007 Рік тому

    thanks for your detailed deep dive!!

  • @djpet2009
    @djpet2009 Рік тому

    You are the best ! I learn so many things from you ! Thats amazing what are you figure out !

  • @ryanianm
    @ryanianm Рік тому +4

    I wanted to send my GPU to you today but holy smokes, $400 to send from US to Germany was just not in the cards, almost half the cost of the GPU, and a broken one at that. Love your videos btw :P learning a lot. You're company should expand, there is a massive demand for this kind of skilled labor.

  • @didiersavard6809
    @didiersavard6809 Рік тому +3

    Thank you, it make me feel good to see your investigation and i feel confident that i can go back to the newest driver. Excelent work.

  • @wizzardrincewind9458
    @wizzardrincewind9458 Рік тому

    Thank you for all your work and information. Have a nice time.

  • @cratiy
    @cratiy Рік тому

    thx for your research and work !

  • @adventtrooper
    @adventtrooper Рік тому +3

    When I worked for a semiconductor company, all our MCUs were sent vacuum packed with desiccants inside the bag. This was to avoid this problem where the devices would absorb water during transit and then crack as the water boiled out during flow soldering. If these cards have been poorly stored (notably in high humidity for a long period, perhaps as a bankruptcy asset) and then been used immediately by the consumer, it's possible a similar event could occur.

  • @ErikS_G
    @ErikS_G Рік тому +120

    It makes sense. I believe it 100%.
    In winter, when I buy any electronic device, it arrives from the courier so cold that it immediately fogs up. To be sure, I let it "dry" on the heating device before turning it on.
    You are a GPU god

    • @DimkaTsv
      @DimkaTsv Рік тому

      Interesting question in this case, is how water manages to get under coldplate within thermal compound? If it just stayed in humid place, it is.
      I mean, it is really sounding reason, and probably highly possible one.

    • @lookin4talentt
      @lookin4talentt Рік тому +27

      @@DimkaTsv water always finds a way

    • @moss8448
      @moss8448 Рік тому +2

      makes all the sense in the world same thing in summer; sets out in the sun or hot ass truck, then comes inside to an air conditioned enviroment.

    • @DimkaTsv
      @DimkaTsv Рік тому

      @@lookin4talentt Yeah, i guess you're right with this one

    • @JoeWayne84
      @JoeWayne84 Рік тому +11

      How come your cell phone doesn’t have a problem, are we have had GPUs for 20 years damn near and never had a humidity problem? Why isn’t there gtx10 rtx 20 or 30 series having issues with humidity causing cards to die.
      Not saying weather changes can’t harm a card but to think it would only apply to Radeon in this case … idk

  • @enrique_cartmonez
    @enrique_cartmonez Рік тому

    Great job ! Thank you

  • @waynedoo7442
    @waynedoo7442 Рік тому +2

    Rog Strix 6900 XT LC Owner here.....this is a relief, i had no issues with the 22.11.2 Driver i was using it since the release and how no issues whatsoever, i was worried after hearing about that and downgraded to the previous Driver version.
    I will reinstall the new one again now....after cleaning with DDU of course :D

  • @tacticalcenter8658
    @tacticalcenter8658 Рік тому +22

    I used to repair motherboards and do bga replacements. When we did this we would bake out the humidity from them so when replacing the bga they wouldn't blow up.
    We put the motherboard's in an oven at a low temp for up to 24 to 48 hours. This would remove the moisture from the boards for the most part in order to do repairs.
    Replacing bga chips like a GPU would require heating them up hot to melt the solder. If there was moisture in the boards from humidity, it would boil and cause damage. This is the reason to bike them to remove the moisture as much as possible.
    Humidity is a major component that damages consumer electronics and computers.

  • @boosisa2
    @boosisa2 Рік тому +8

    As a 6900xt owner I greatly appreciate you thorough coverage on this. On the upside of this I found your channel, great content!

  • @NovaValentis
    @NovaValentis Рік тому +1

    Fantastic video!

  • @Alex-bm9nb
    @Alex-bm9nb Рік тому

    Thanks for all the time and effort u spent on investigating this issue.

  • @lewisgrey6010
    @lewisgrey6010 Рік тому +4

    Very interesting story, thanks for bringing it to the attention of the community and for so thoroughly researching it afterwards.
    I was skeptical that the driver theory was the cause as like you pointed out in your video, it can’t change power/voltage parameters. The new theory seems much more logical and also tallies with the fact that it appeared to be such an isolated incident! Good general PC buying advice for the future though, thanks again.

  • @car.gems.
    @car.gems. Рік тому +31

    I would love do grab a perfectly good working 6800xt, and try to "recreate" this issue, leaving them stored in a garage, cold and humid, for a couple of days, and then running these cards to check what would happen
    Thanks for the inputs and research

    • @moss8448
      @moss8448 Рік тому +8

      hope it doesn't end up on eBay

    • @brianrobinson3961
      @brianrobinson3961 Рік тому +6

      I’m thinking more they were cleaned with water and air dried and sold. The boards still saturated with humidity. We will probably never know exactly what happened but still a good lesson in what not to do.

    • @car.gems.
      @car.gems. Рік тому +2

      @@brianrobinson3961 i would think that would leave water spots on them, idk

    • @Herbertti3
      @Herbertti3 Рік тому +4

      More like couple of months. Mining on these cards hasn't been profitable since summer 2022.

    • @car.gems.
      @car.gems. Рік тому +2

      @@Herbertti3 yeah, its possible, but not all people stopped mining at that point, some are still mining

  • @Dooguk
    @Dooguk Рік тому +1

    Excellent detective work. 👍

  • @MrDuneTwo
    @MrDuneTwo Рік тому

    Fascinating. Thanks for sharing

  • @drgrunn174
    @drgrunn174 Рік тому +3

    Danke mister! Der videos are hugely pro, as I have repairman experience I can by my heart say that I can really imagine all the work that is behind! But - only imagine. Mad props for you and the team!!!

  • @emanueldumea8217
    @emanueldumea8217 Рік тому +6

    I was planning to buy a second hand graphics card but after watching this video i changed my mind. Thank you for the hard work.

    • @megamachine7818
      @megamachine7818 Рік тому

      well you can buy it second hand, just let it air out for 24 hours like he says before using it.

    • @gozutheDJ
      @gozutheDJ Рік тому

      dont be a baby

    • @Anon1370
      @Anon1370 Рік тому

      the amount of people i seen say they bought a second hand 3000 series I just thought yeh ......-_- I can imagine them being washed before hand...

    • @OLDMANGAMING1970
      @OLDMANGAMING1970 Рік тому

      The only way I would buy a used card if the person was gamer lived locally and was the original buyer.

    • @gozutheDJ
      @gozutheDJ Рік тому

      @@OLDMANGAMING1970 then be forever a slave to the market

  • @IgoByaGo
    @IgoByaGo Рік тому

    Thank you so much!!! I’ll switch back to the newest driver. I have been having strange crashes and events say it is share point failures (win 11 insider install), but I was worried it could have been the driver.

  • @wolfganglienbacher
    @wolfganglienbacher Рік тому +1

    wow, what an interesting conclusion!

  • @midgetick
    @midgetick Рік тому +3

    There are some videos that I wish could be voted up more than once. This is one of them.
    Question 1: If these cards were power washed, wouldn't the thermal pads show water damage?
    Question 2: If you removed the plastic cooler and heated the PCB and chips at 80 degrees would that fix the problem or has the damage already been done and no recovery would be possible?

    • @Sonlirain
      @Sonlirain Рік тому +1

      They are usually washed with a specialised cleaning solution that does not conduct electricity or oxidise so there won't be any obvious damage to electrical components until the whole card pops.
      The main problem is that the seller almost certainly didn't wash them in a sterile environment so the cleaning solution got contaminated by airborne dust particles as it dried that ended up shorting the whole thing out in the long run.

  • @silvanbarrow86
    @silvanbarrow86 Рік тому +3

    I wonder if it was a scalper that ended up with stock they couldn't move for a while, had it stored in a non temperature controlled area and then sold cheap to recover costs?

    • @dra6o0n
      @dra6o0n Рік тому

      Warehouses costs them a lot of money over time to keep stocks but I don't think they have that amount of products to hold.
      Most likely kept in the basement of a badly insulated home.
      Remember that throughout the Fall season of Europe, there were energy problems (due to the war) for a while where heating isn't constant, and moisture is sure to build up as a result of a lack of control over the storage condition.

  • @Amiga1200_Juicer
    @Amiga1200_Juicer Рік тому

    The GPU dedective, thanks fort that!! loved , subscribed!

  • @silverdragonheart
    @silverdragonheart Рік тому

    After watching your first vid it cross my mind that if they had come from the same place it could be crypto mining but I dismissed the idea as I thought they'd come from lots of different people, I hadn't considered that they might have all bought them second hand from the same source. Awesome investigation thanks for making this vid as since I bought mine new it's a relief to know it's not a drive or manufacturing issue.

  • @Eigonme
    @Eigonme Рік тому +8

    I was waiting for the results of the testing and i am glad that the problem is not in the drivers!

  • @ArkturusRX
    @ArkturusRX Рік тому +3

    Funny, I would have thought that people will actually realize sooner that the problem is where they got those GPU´s, kinda important information to state when sending you the GPu´s

    • @dra6o0n
      @dra6o0n Рік тому +2

      48 customers, 25 responded, the rest didn't bother to respond. Only 2 has invoices and are original owners. LOL.

  • @SledgeFox
    @SledgeFox Рік тому

    Thank you very much!

  • @valentin3186
    @valentin3186 Рік тому

    Glad I've discovered your channel after the last video. Sub

  • @Verssales
    @Verssales Рік тому +10

    Reasons to not buy used card from dubious places +1.

  • @gprojectnoob4779
    @gprojectnoob4779 Рік тому +6

    It could be that these cards were used in a cold climate and run at max (high temp) for an extended period of time. Then when the mining rigs were decommissioned, were exposed to a lower then normal temp. That extreme temp change could cause the silicone to crack or make it brittle. Like taking hot glass and pouring cold water on it. It shrinks too quick and fractures.

    • @torcheddreadnought899
      @torcheddreadnought899 Рік тому +5

      good theory, but IMOP that kind of issue happens when you have a fast change in temp. The equipment being shut down for even a hand full of minutes would allow a stock heatsinks to dissipate the heat without creating a rapid temp change situation that would cause the kind of cracking your theory suggests.

  • @jesperdalsgaard5164
    @jesperdalsgaard5164 Рік тому

    Nice work - thanx

  • @philippbeckonert1678
    @philippbeckonert1678 Рік тому

    : Ich bin wirklich sehr dankbar, dass Du noch ein Follow-Up Video gemacht hast. Sehr gute Arbeit!

  • @manzarelahi1812
    @manzarelahi1812 Рік тому +3

    Man I really respect this guy for going through all this trouble. There are lots of things going bad with the GPU market and products that are due to NVIDIA and AMD. As such, I feel like most people's knee-jerk reaction to this is that they are going to blame AMD for the issues. It's easy to say that because of the whole thing with the 7900XTX Reference Models, but I am glad to see someone who is very methodical and takes a reserved approach to problems before coming to conclusions. Good job, and I'm glad to see that your sub count is growing. You definitely deserve it!

  • @abdulhkeem.alhadhrami
    @abdulhkeem.alhadhrami Рік тому +7

    Had 75% suspicion these were miners cards, there you have it!

    • @car.gems.
      @car.gems. Рік тому +1

      problem is not that they were used for mining, its that they were stored in a humid and cold storage, and the chips "collected" water particles that when heated to 110c, broke the gpu chip

    • @abdulhkeem.alhadhrami
      @abdulhkeem.alhadhrami Рік тому +1

      @@car.gems. miners are not gamers therefor don't care how the cards get treated, this the longer version of my comment.

    • @car.gems.
      @car.gems. Рік тому +1

      @@abdulhkeem.alhadhrami you are absolutely wrong! Most gamers just play with their cards at stock settings (Without undervolt and stock fan curve). Miners use their cards undervolted, with high fan speed, to make sure their cards last to make a return on investment and so that they are not using a lot of power

    • @abdulhkeem.alhadhrami
      @abdulhkeem.alhadhrami Рік тому

      @@car.gems. i will not keep replying after this i meant the physical aspect like cleaning.

    • @markgutierez9922
      @markgutierez9922 Рік тому

      @@car.gems. also miner's keep the cards in open benches in storage rooms or warehouses exposed to humidity. Also these cards get bios flash to increase their mining capabilities. There is no guarantee that the card will survive been flashed back to default bios and all the abuse it suffered.

  • @Altair-Fan
    @Altair-Fan Рік тому

    Great detective work. Your theory makes sense.

  • @1kreature
    @1kreature Рік тому +1

    So, if unsure about source of your card then "drying it" over a long period before using may be wise.
    This cuts into the dime you have to report a warranty claim, but reduces chance of failure?

  • @eckostream3541
    @eckostream3541 Рік тому +32

    Your theory makes a lot of sense. I have a feeling this will be happening more and more over the next few years with all the GPU bulk coming from miners, I bet a lot of miners are still holding on piles of GPU waiting for the right time to sell...

    • @JamesAChambers
      @JamesAChambers Рік тому +9

      The right time to sell was the moment Ethereum mining ended. All of my GPUs are worth like 50% of what they were when the miners actually dumped them.
      Miners underclock their GPUs and take care of them. I had 12 5700 XTs that had all been undervolted since they came out of the box. I bet the gamers that got those will have them for 5+ years.
      Now try buying a used budget GPU from some gamer that has had it sitting in a box full of hair for years. See if the people who are making money off their GPUs (and have an financial investment in them and need to protect them) take better care of it than the average gamer. That's hilarious to me that you think Joe Public is taking better care of their GPU than professional miners.
      I guarantee you that not a single GPU this happened to was a mining GPU (also because they launched after Eth mining ended). These are not GPUs anyone buys for mining anyways. They draw way too much power.

    • @pfizerpricehike9747
      @pfizerpricehike9747 Рік тому +5

      @@JamesAChambers let me play the devils advocate for a sec
      Knowing eth will go proof of stake , would miners really still have cared about their cards lifespan rather than pushing them as long as still possible and then sell to some idiot?
      Do gamers let their living room go icecold? Prob not, who would benefit from a bigger delta T? Maybe people running multiple high power gpu’s at once
      Unless you buy from someone in Germany for example where energy prices are ridiculously high there’s not much incentive to go really efficient with your undervolt , especially since miners also had limited supply to gpu power due to them shorting each others supply
      Yes often mining cards are run undervolted, but they aren’t treated like they are they only gpu and most expensive part in their work machine that has to live a long time, they are a necessity that can be squeezed out like a worker at Amazon

    • @JamesAChambers
      @JamesAChambers Рік тому +9

      @@pfizerpricehike9747 Undervolting is critical. Mining has been unprofitable at normal electric rates for a long time.
      My electric bill was $850 a month in January of 2021. Today it is $250 because all of that mining is turned off.
      If any miners weren't undervolting they are absolute morons. That is money just left on the table.
      People mine to make money. I made almost $100,000 from 2017 to 2020's bubble.
      Those GPUs were my meal ticket man. They were cleaned all of the time. They were undervolted as much as possible. Anyone who was successful at mining did the same.
      They gave me my home and my business. Of course I take better care of them then Joe Public. It was my job (not anymore).

    • @alexchiperi
      @alexchiperi Рік тому +1

      The right time to sell was about one year ago...There is no reason for anyone to buy a SH GPU atm, with everything coming out, and the prices gone down for old stock.
      OTOH we talking not years, but months, for a lot of SH cards to die...

    • @jackconrad4814
      @jackconrad4814 Рік тому +3

      @James Chambers Copium to the max my guy. Like all things it depends on the miner or the gamer in question. There’s some out there taking care of their hardware and then there’s plenty more flashing incorrect Bioses and running cards wildly out of spec 24/7 in dodgy climates. And then when it’s selling time they lie and try to act like the cards are new, case in point the video above. The death of ethereum mining was a great gift to the hardware market

  • @xntumrfo9ivrnwf
    @xntumrfo9ivrnwf Рік тому +9

    Why not tell us who the seller(s) were so that other people don't accidentally buy from them? In any case, great video - was very interesting to follow along

    • @TrekCZ
      @TrekCZ Рік тому +9

      In Europe there is GDPR, you cannot disclose any personal data of anyone. If that seller is not legal entity, you cannot do that. And of course you cannot disclose in EU photos and anything about criminals like in US, etc.

    • @gucky4717
      @gucky4717 Рік тому +2

      Dataprotection laws, DSGVO.

    • @RngmonsterX
      @RngmonsterX Рік тому +1

      German Laws.

    • @user-wq9mw2xz3j
      @user-wq9mw2xz3j Рік тому +1

      he wasnt the one who bought them even.

    • @ianrobertson3419
      @ianrobertson3419 Рік тому

      probably ebay.

  • @slob12
    @slob12 Рік тому

    Great video !!!

  • @fightinirish73kk
    @fightinirish73kk Рік тому

    great video wow so much work just a quick question is it only gpu repair u do or do u do motherboard repair as well as i have a asus motherboard. with error on start up system has detected only 4 pin power connected to cpu power but have 8 pin power connected different psus checked with mobo same issue then checked psu with different mobo no problems so def on mobo .any ideas or can u repair. many thx for any reply.

  • @ZoragRingael
    @ZoragRingael Рік тому +3

    Regarding crashes and driver timeouts, multi-monitor setup can cause this on 6000 series with newer versions of drivers
    Conditions are
    - not matching monitor refresh rates (60hz and 144 hz for example)
    - enabled MPO (windows feature)
    - Driver version newer than 22.5.2
    And to fix it you only need to disable MPO

    • @vinstonecold
      @vinstonecold Рік тому +1

      That describes my situation, I'll try to disable MPO, go back to 22.5.2 and use my two monitors with same refresh rates, thank you!

    • @ZoragRingael
      @ZoragRingael Рік тому +1

      @@vinstonecold no problem! disabling MPO should make the latest drivers working
      if you go back to 22.5.2, you can enable MPO again
      and if there are any problems you can ultimately use 22.5.1 - the most stable driver for now, but it lacks some of the optimizations which 22.5.2 has

    • @vinstonecold
      @vinstonecold Рік тому +1

      @@ZoragRingael I have disabled MPO, did I have to use the same refresh rate on both monitors too?
      I'm using 22.11.2 driver

    • @ZoragRingael
      @ZoragRingael Рік тому +1

      @@vinstonecold Nah, no need to change refresh rates. As long as MPO disabled and you don't have crashes, then everything's okay.

    • @vinstonecold
      @vinstonecold Рік тому +1

      @@ZoragRingael yesterday I haven't got any crashes, everything is okay, thanks for your help!

  • @VladislavGoranov
    @VladislavGoranov Рік тому +3

    Very strange indeed. Remember that there were some miners which even sprayed water on the cards when the crypto crashed. Also, have in mind that these card may have ran aftermarket bios i the past for better memory timings.
    Over the past decade and half I've encountered a lot of shorted cards, but only NVidia(board vendors have no guilt for faulty designed products from the beginning), especially paired with Samsung memory.. disgusting. Ahh, yes, there are negligible cases of AMD/ATI cards served long without a clean, overheated from prolong or some cases of burned VRMs, mostly caused by faulty PSU. That's why these two companies(3, if we add Samsung Display to Samsung Electronics) are the benchmark for thrash.
    p.s. same as my theory. From a miner, though well set mining conditions are using a third of the gpu TDP, so it runs cold. But bad storage and humidity.

  • @papalazarou7880
    @papalazarou7880 Рік тому

    Top work! New subscriber to you channel 🇬🇧

  • @beyondgreatness1861
    @beyondgreatness1861 Рік тому

    6800 owner. Ty for the work. I’m a happy camper again

  • @oscarbecker7843
    @oscarbecker7843 Рік тому +13

    I remember that I saw a video of a stock of miner cards that were cleaned with a high pressure water cleaner. That makes sense that humidity is possibly involved in this case and why the card look relatively clean. Miner cards won't look that clean if not processed with a cleaning like i mentioned before.
    look here: ua-cam.com/users/shortsyVmetm1RwAM?feature=share

  • @ZaPirate
    @ZaPirate Рік тому +8

    thank you for the follow up. The cards are suspiciously clean, not even residue from thermal pads. My best guess would be that they were stored at freezing temperatures right after cleaning.

  • @Welterino
    @Welterino Рік тому +1

    8:55
    I Never use the factory fan curves anymore, I noticed that many cards will NEVER reach 100% cooler speeds and that is a big problem.
    I would recommend adjusting fans to go 100% at 80º the colder you run your cards the less chance for problems, yeah it will sound like a jet engine taking off so maybe go for 100% at 90º depends on your card and noise tolerance.
    Just so you know my 1060 fans start at 50º and max out at 70º, I know 1060 is a cold card anyway I've never seen it go above 65º with these settings. Before you say something I live in Brazil and I am poor as hell, can't buy a 3060Ti anytime soon.

  • @Minortough1034
    @Minortough1034 Рік тому

    Thank you for following up on your findings. I was nervous about my card leading up to this video but i think I’m in the clear. You and your team did a great job and that gets a subscribe from me.

  • @residentCJ
    @residentCJ Рік тому +4

    Can you desolder the Bios and Controller Chips from the broken cards and read out them and compare to working cards ?
    Maybe it is possible to solder them on working cards and read them.
    Awesome work so far 🦊👍

    • @xan1242
      @xan1242 Рік тому +2

      You don't need a card to read the BIOS chips. Anything that can read SPI flash (Raspberry Pi for example) is good enough.

  • @blar2112
    @blar2112 Рік тому +5

    I have a bit different theory.
    Miners flash firmwares and bioses to make the cards more efficient for mining, thise bioses and firmwares usually expand the Vcore limits so they can undervolt them via software and such.
    What i'm thinking is that a bios/firmware with an expanded Vcore limit is still on those cards, being used for gaming without the proper manual Vcore managing could be causing them to use extremely high voltages and blow up.

    • @kadettgte
      @kadettgte Рік тому +1

      Asa previous miner with some experience in the field, the modded bioses don't run out of the box on windows as they are not signed, you would have an error 43 in your device manager and the driver would not start! So these would be spotted right away! Also, speaking for myself, miners are tech-savvy, and our settings rarely overheat, i had 48x rx570's for example, running for more than one year with temps under 70, and out of those 48, i think only 5 mmessed up , and the problem was a bad PSU! yeah, your argument is done!

    • @dra6o0n
      @dra6o0n Рік тому +2

      It still doesn't leave out the possibility that a 'bad' miner mismanaged the MBT power table and messed up the card. just because one miner or a group is tech savvy to maintain it, doesn't mean the rest of them 'cared' enough.
      I mean you had freaking miners who made a video of themselves water pressure cleaning their cards....

    • @kadettgte
      @kadettgte Рік тому

      @@dra6o0n Although I agree with you, those other ones were not miners, they were savages, and yeah i saw those videos and they gave me a mix of anxiety and OCD! So yeah, I "partly" take back what I said

  • @wood6454
    @wood6454 8 місяців тому

    Wow learned something new today thank you sir.

  • @classmaster
    @classmaster Місяць тому

    That’s a careful thought and detailed video. Now is very clear the reason why of some cards it was getting damaged instantly.

  • @Sparky-Tim
    @Sparky-Tim Рік тому +3

    Great work Kris. Thanks for your hard work in solving this problem.
    I feel better for my card, knowing it was bought from a reputable store. 🙂👍

  • @MySkullzDented
    @MySkullzDented Рік тому +7

    Great video. Thank you very much for all your effort. I'm no longer in a panic😄, now i have the courage to continue using my 6900XT

  • @MrTaoufikaouadi
    @MrTaoufikaouadi Рік тому +1

    amazing work detective KRIS :) ...criminal humidity caused the damage on gpu and the drivers are innocents ... thank you so much for your work and time .

    • @BenderTheOffender
      @BenderTheOffender Рік тому

      I don't think it was "humidity". Someone cleaned this cards in a dishwasher!

  • @HypnoticSuggestion
    @HypnoticSuggestion Рік тому

    Great work.

  • @F1neW1ne
    @F1neW1ne Рік тому +4

    Thank you for clearing that up. My guess was mining cards from the start. There is video of dodgy cleaning techniques these guys use before sale and I will not buy used cards anymore unless I know the card has recently come out of a gaming system by a regular guy.

  • @Hellwalker855
    @Hellwalker855 Рік тому +3

    Maybe it's the TIM material causing uneven pressure on the GPU die. They harden at cold temperatures. I've only ever seen AMD use them.

  • @mightyboessu
    @mightyboessu Рік тому

    Thanks alot for this honest video and your intensive Tests. If I need to fix something, you'll be the man for me. 😉

  • @allesklarklaus147
    @allesklarklaus147 Рік тому +1

    Very interesting! I have a thought that maybe it was not a mining business selling those but some graphics card "scalper", meaning they were new old stock but stored the wrong way.

  • @st3althyone
    @st3althyone Рік тому +4

    Goddamn, Kris, what an excellent investigation. You're the Sherlock Holmes of the repair industry. I can't believe people aren't being careful where they purchase their products from. If a deal seems too good to be true, it most likely is. I wouldn't buy such an item unless it were from a reputable vendor. It shows that if there's a buck to be made, people will take advantage of it. Thank you for all your hard work and dedication in cracking this case. Let's hope people learn from their mistakes and stop buying from shady sources. I can't stand to see crypto miners taking advantage of people, but everyone was warned about the incoming GPU flood when mining went bust. Live and learn, people.

    • @car.gems.
      @car.gems. Рік тому +1

      why blame "miners" if the problems was where it was stored and not how it was used?
      gpu clearly died after heavy load and temps, which dont happen when mining but while gaming. Another reason for the failure is the hard temperature swing between idle and 110c. Which, also dont happen when mining where the temps remain stable (no expansion and contraction) of the chip and pcb solder joints

    • @st3althyone
      @st3althyone Рік тому +1

      @@car.gems. Those cards were all purchased from miners who hoarded all those GPUs. Yes, they stored them improperly, but that still doesn't change the fact that they fucked over all those buyers. Greed is greed; no if’s and’s or but’s about it. Miners saw an opportunity and took it. They're the ones who caused the sudden rise in GPU prices, and now that their gravy train has run dry, they're taking advantage of the market once more. It's fucking shameful.

    • @car.gems.
      @car.gems. Рік тому +1

      @@st3althyone I dont get why is shameful to sell used cards. They bought them, used them, and now sell them. Its like buying a used car, not everyone treats the car the same way, anyway, all of them have the right to sell their used car to have some return of their investment. What are we supposed to do, dump all used equipment and increase electronic waste? Gaming cards have by far a much more stressful usage than mining, and gamers are allowed to sell them too. I dont understand your point honestly

    • @car.gems.
      @car.gems. Рік тому +1

      And btw, its mostly nvidia and amds fault for the prices. Mining is long dead and we still have 2000 plus $ for the higher end on nvidia. They just care about profits

    • @st3althyone
      @st3althyone Рік тому

      @@car.gems. I never said there was anything wrong with reselling a GPU. I have a problem with hoarding a product to then sell at an exorbitant price, or in this case, dumping a product after the market crashes and selling a product that’s been improperly stored/cared for. I guarantee the seller did not refer to where these cards came from, as most uninformed buyers won’t know what questions to ask. There’s absolutely nothing wrong with reselling a product, but at least be honest about where it came from and what it was used for.

  • @megadeth8229
    @megadeth8229 Рік тому +3

    hopefully you got your 5 minutes of fame.

  • @georgebeard2337
    @georgebeard2337 Рік тому +1

    Now that we know that the culprit is moisture, it might be possible to avoid cracking the die by avoiding high stress workload rightaway after you've bought a used card. For example we can subject the card to a drying period by simply idling it or using it in very light work loads. A more risky way would be to put the card inside a dehumidifier or oven at the lowest possible heat setting

  • @Eremon1
    @Eremon1 Рік тому +2

    I've got a 6750 XT...not in the 6800/6900 class, but it has had no thermal issues of any kind. It has been working flawlessly so far. Hopefully this issue others are having gets figured out. Glad there are channels like this one working on this. Cheers.

    • @musek5048
      @musek5048 Рік тому +1

      i have a used 6800xt on the way and wanted to do some thermal pad mods and repaste for good measure like i did with my 6700xt (which really helped thermals out a lot) but now i'm nervous about opening it up and seeing a broken die. looks like i'm gonna have to do some more careful research on it lol

    • @Eremon1
      @Eremon1 Рік тому +1

      @@musek5048 I'm no engineer but I think you'd probably know already if your die was broken. Hopefully you don't have one from the bad batch. As I understand it was a very limited number from a specific batch of silicon dies.

    • @musek5048
      @musek5048 Рік тому

      @@Eremon1 ok thats good to know, i'll have to do some light testing on it and monitor temps closely once i get my hands on it.

  • @lupintheiii3055
    @lupintheiii3055 Рік тому +3

    I honestly have no idea how someone with your experience could come to the conclusion it could be drivers, it was clear for anyone with just basic knowledge drivers can't overriding bios.
    Not only that, basically everyone wich was not a (paid) troll came to the same conclusion (wich surprice! Is the right one):
    Those are ex-mining cards dumped in bulk on the used market.
    The only questions you didn't ask in the first video was the only reasonable one:
    Why not use warranty?
    Why all this cards just locally, why not around the world if it's drivers?
    Where those cards are coming from?
    I want to belive it was a mistake caused by overconfidence, but still.
    The work you put to rootcause this is appriciable, but it doesn't change the fact it could be all prevented asking some basic questions before escalating it online.

    • @darreno1450
      @darreno1450 Рік тому +1

      Well, you want more traffic to your site? Speculate and create drama. Just a theory of mine after some time to ponder.

  • @BenderTheOffender
    @BenderTheOffender Рік тому +4

    GPUs! GPUs, NICHT GPU's! Es gibt kein Plural-Apostroph, im Deutschen nicht und im Englischen auch nicht!!!
    Ein Apostroph im Deutschen bedeutet: Hier fehlt ein Buchstabe! ("Wie geht's?")

  • @youluvana
    @youluvana Рік тому

    Thanks! I learned something.

  • @rodackor
    @rodackor Рік тому

    great analysis

  • @rorymcclernon4674
    @rorymcclernon4674 Рік тому +1

    Thanks for this follow up. I just built a new system with a 6900 and was pretty worried about this. Guess I can go back to latest drivers.

  • @DesOdinsNordman
    @DesOdinsNordman Рік тому

    Thank U very much for that Informations and Ur great Work, much appreciate. Best Greetings ✌😊

  • @dherrendoerfer
    @dherrendoerfer Рік тому +2

    If the card is sealed, and so clean it's probably gone through an ultrasonic cleaner, and the cleaning compounds turn the thermal paste into cement - so the physical stress on the gpu die would have been incredible. I've seen the same thing happen on hardware that was exposed to very low temperatures, but never with chips so big.

    • @baalzevuv4509
      @baalzevuv4509 Рік тому

      Some used hardware resellers use dishwashing machines for "pcb stuff" like motherboards, GPUs etc, seriously ;)

  • @michaelross-aj6fgvk3rz
    @michaelross-aj6fgvk3rz 11 місяців тому +1

    Your diagnosis is almost certainly correct. Its called Popcorning damage. The fast expansion of water vapor during reflow causes fractures in the package or die which sounds like popcorn popping. The same thing happens if the die exceeds 100C during operation. You cannot prevent water vapor ingress in customer hands or during transport so the solution is to limit die temps to below 100C in LSI devices. Before reflow, devices must be either baked or stored in a dry cabinet if device packaging is opened.
    Congrats, Mike, Master IPC Trainer.