AN EXCITING PURCHASE THAT COST ME MY MIND | BUYING APPLIANCES IN KENYA | Wangui Gathogo
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- Опубліковано 20 жов 2024
- Hello friends,
Today's video is a storytime featuring my recent addition to my space. I did this video to share my experience buying appliances in Kenya and the challenges I went through throughout the process.
If you've had a similar experience, please share with us below and let us know the challenges you went through. My hope is that no one goes through the same experience as mine and that people can learn through my experience and take caution if they take my route.
Anyway, enjoy the video, and if you do, please drop me a like and level your tips and tricks down in the comments section. Love ya!!
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FILMING and EDITING MATERIALS:
14-inch ring light
Canon Powershot G7X Mark II
EDITING: Wondershare Filmora 9
AN EXCITING PURCHASE THAT COST ME MY MIND | BUYING APPLIANCES IN KENYA | Wangui Gathogo
XOXO
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MUSIC CREDITS: www.epidemicso....
Congratulations Wangui! Such a beautiful gift to yourself. I follow all things laundry too and they are super helpful.
Thank you Terry....that page is heaven sent...love her tips ❤️
Wangui is an achiever and a motivator....go gal...lots of love...
Hey, remember to keep the door open after use. The air causes water to evaporate faster. your washer will remain dry and mould free.
I dry the rubber s and leave door open and dry the detergent tray to keep away smells ! Best tip ever ..U are correct ❤
@@parrotafrica2996 thank you for the tip, now I will be drying the detergent tray.
@@lisalauren5820 Welcome ;) 🫠🫠
Congratulations may we tap into these blessings. Seeing you grow is inspiring and shows that we can also get there.
Thank you girl...one step at a time and we'll get there ❤️
👏👏👏 girl, I got one & it's a game changer & yes, it reminds you that your goals are achievable.
I love to see that...enjoying it so much. Thank you ❤️
Congrats wangui,such a nice purchase.Ramtons never disappoints.
I've had their appliances for over 6 years so I'm confident this one will last
Congratulations on your big gal purchase 👏👏👏👏. Sorry for the inconvenience you experienced trying to acquire it. I'm also manifesting a washing machine.
Thank you girl....you will get it ❤️
@@WanguiGathogo Amen to that.
Congrats on the new addition Wangui.Washing machine has been on my wish list also.You have motivated me to get serious about it.
Thank you so much....yes to getting one for yourself ❤️❤️❤️
I learnt to always check prices of appliances from manufacturers websites before buying at the mall because they always offer free delivery and there’s always a kadiscount
I always do, In fact I get most of the things from manufacturers...thank God I still landed the deal...
Wangui I love you❤
But please punguza story
From Tanzania! With love
Stories make up the context...
Itabidi Tu kwenye kuna story unaskip ama usiwatch 😅😅 kama unanipenda unipende na story pia 😅
❤️❤️❤️
Hahah me nakupenda tu ivo ivo! Sina namna i just watch your voice is calming🤣🤣🤣
Waooh......I love it. Its so beautiful. Am here enjoying your hair as you talk. Sorry for the carrefour experience.
Thank you Suzy ..it is what it is ❤️
We orderd our fridge online ..We got online exclusive for R5999 this was 2021 just after lockdown ..My better retail experiance was online vs when we bought our washer in store in October 2023!!! 😢
But lucky we got credit and got the Lg front loader direct drive and love my baby too ❤ i have to agree with you with their that the online services are alot better
*Enjoyed the vlog congratulations on the washing machine and the cover looks nice on it* 😍🥰💯
Carrefour have their own prejudices. I prefer to buy large items from Naivas and Quickmart. At least these are Kenyan supermarkets
I knoooow. I've always bought from Naivas, they serve us Kenyans quite well.
It is a great feeling 🎉! After lock down we had to start all over again ! It has taken 4 years to finish my kichen appliances ! And i still issue with the 1st purchase i made on 8kg top loader auto and it gave issues in 9 months ..So it had 2 repairs then that didnt work under warrenty !!!
Then i got sent a new unit and it was worse than washer unit taken away !
So eventully the retailer agreed to a credit and we paid in for a lG direct drive 7kg!!!! ..We paid in more for it but it was worth it !
We got 7kg 4th of Step 2024 !😅
Now i need a lounge suit so back to saving saving 😢 lol
After lockdown we found it hard to credit so we have to stash away !❤cash !!!
It is the best feeling to get new appliances❤
Congrats sisy.. i real wish to have mine too.. ila imekua ngumu sana kupata io pesa dont know Y.. inachosha sana kufua nguo traditionally..
Congratulation Wangui for the purchase and sorry for what you went through the first you ordered the machine.
Thank you hun ❤️❤️
loved this!!!!!!!! Congratulations Wangui🥰
Thaaanks 😊
Congratulations wangui but kindly stop using jik on the machine it will get faulty very fast so kindly avoid jik
I heard you ...
I didn't know this....
@teresia Jik is a corrosive very dangerous
Thank you for this hilarious video🤣🤣. Congratulations on your huge purchase. Enjoy💝
😅😅...thank you❤️
Congratulations on your big purchase 👏 keep inspiring us
Love to see the growth ♥️
Thank you so much ❤️
Waoh congratulations 🎉🎉 I am happy I bumped into your channel. I have learnt so much and I have seen you grow so so much esp in 2022 waoh waoh .😍😍😍watching you motivates me to be better to work harder and even save up and spoil myself
Aaaaw, thank you so much. I'm glad you learn something from my platform..keep at it girl ❤️
The frustration over bad customer service in Africa (I'm mentioning Africa because I live in Africa and already experienced some African countries) is appalling. I live now in Angola and can tell that the shops are always happy to get your money when you buy but when it comes to the after sales/customer service when troubles come, they greatly lack professionalism and they basically don't help. Pep of Angola is one of those shops where the meaning of guarantee in South Africa is different from the ones in Angola, Unitel (the biggest telecom company in Angola and the one I use) also is totally crappy for customer after sales service...I can go on and on with the banks of this country and many shops. All of this just to say that I get your frustration but thank you for honoring God by remaining patient and slapping no one 🙂.
Your machine looks nice. I've never heard before of the brand but I'm glad to learn of its existence
Girl, the customer service in this our continent is wanting, not that there is any other I've experienced but it's not good at all...thank you for dropping us this comment, it gives us comfort that we are not the only ones experiencing bad customer service 😔
Carrefour customer service is horrible. I bought a fridge and when they delivered they said they only deliver to first floor na Mimi Niko 3rd floor with a new born and my hubby at work. Niliteseka wacha tu
@@jeanetteadikah7344 Gosh that is very uncouth of them. Surely once they have reached your residence why not reach the house. Pole mummy, hope you got over it.
Congratulations Wangui, this is beautiful 😍
Thank you hun ❤️
That's really great happy for you dear ❤❤
On Carrefour since I inquired about the app on Instagram, have always been getting deliveries upto 4th floor, I like the convenience because you can even schedule a delivery, there's no charge on packaging and they're keen in putting your foodstuffs separate from detergents.
I haven't bought appliances so I don't have an experience on that, they tend to be more expensive than other appliances shops.
What I know is that they deliver to areas that are within 15km radius from the nearest Carrefour outlet. However the funny thing is that your shopping doesn't necessarily have to come from that Carrefour that's near you. I am near Junction but Junction doesn't sell online so my shopping comes from Sarit.
They're also responsive on Instagram.
Experiences are different and I feel your frustration. I'd also be so mad if I was in a similar situation especially when they even make the refund a process that needs your physical presence.
Sometimes it's the attitude of the employees, lack of information and unwillingness to ask if they don't know. Some are very efficient, helpful, courteous but some weuh....
I know Carrefour is advanced in so many ways but there is a gap with their customer service agents. Yes the terms were clear but they did not communicate them effectively. I still love the store and still plan to buy from it, but for big purchases, I'd rather order from manufacturers or other stores.
👏👏👏👏am happy for you wangui I will Always 👏 for others until it's my turn
Yeees..I love your attitude ❤️❤️
Wow this is beautiful..I love growth🥰 pole for what you went through..
Thank you ❤️❤️
👏👏👏👏 good for you. You work so hard, you deserve it. Happy for you.💃💃💃
Thank you Faith ❤️
Congratulations 👏👏👏
The growth ❤️
Thank you Maggie ❤️❤️
Congratulations gal. Welcome to the club
Thaaaanks ❤️
It’s so cute.. I’m manifesting a washing machine for me too
Girl, may you get it...you can do it ❤️
I manifest an easier and softer life for myself.my birthday is in August and I pray I will have saved enough for a washing machine.Thank you for sharing this😍
Girl, you can do it ❤️❤️
Am happy for you congratulations
Thank you Mary ❤️
Congratulations babygirl ❤️ you such a babe meeeehn keep inspiring me darling.....I love you and your content so much 💗 always looking forward to meeting you one day ....
Thank you Mary..❤️❤️❤️
Congratulations dear. Your back is saved from stress
I didn't do my laundry before I had someone do it for me but yes a machine is a good investment ☺️
Hi Wangui those times you were filming with your phone (on sit down videos) were you using front or back camera?Your response will be highly appreciated
Back camera...it has more clarity
Hapo sawaaa keep growing gal
Thank you...keep growing too ❤️
Hey, I'm happy for you girl 😊
Thank you Sofia...❤️
Blessings and blessings happy for you gal ❤️❤️❤️❤️💖💖
Thank you ❤️❤️❤️
Congrats dear.....you inspire many.
Thank you Elizabeth...
I love you.. that's what I will do to acquire mines by the end of the year...good job
Thank you ..yes you can do it...keep your money kidogo kidogo and you'll hit a goal...proud of you ❤️
Congrats gal. Does the 7kg machine clean Duvets?
It can but a small one... I dry clean my duvets though so I didn't need a big machine for duvets
Hi .Does this one dry kabisa or you have to hang the clothes to dry coz kuanika nguo ndo the headache?
You have to dry them...it just spin, its not a washer dryer combo.
That it was annoys me some of these retailer s are not clear 😢!!!
Congratulations Wangui,such a beautiful machine
Thank you....it's soo cute 👐
When I was buying my lg washing machine was advised never to use bleach on the Machine.
So we soak the clothes first? Guess I'll read on that 🙉
@@WanguiGathogo This is true, what they advise against is chlorine based bleach, like what you have just used. Buy oxy bleach, its safe for machines. They have them both in liquid form like the jik colours is an oxy bleach and powder oxy bleach brands like Velveta, Magic's and Astonish.... they're in careffour
Congratulations a washing machine is a good appliance when it comes to laundry you will enjoy, the carefour experience was nasty though thika is not that far
I knoooow ...it is what it is though ☺️
Happy for you 👏👏👏you also share your birthday with my son!
Thank you....aaaaw, kiss that birthday mate for me ❤️
Hey girl..
Great content. Thank you for inspiring me to start my own youtube channel. Am just about 1 weeek old
Aaaaw..go go girl ❤️❤️
@Wangui Gathogo thank you, girl. I am really giving my very best.
Sorry for your experience,I shopped at Carrefour (two rivers) and mine was delivered to Tatu City which is in kiambu.
They brought it up also to fifth floor.
I guess these guys are just biased 😭
Congratulations 🎊 girlie
Thaaaanks ❤️❤️
Congratulations wangui on your newest purchase... I like comparing the manufacturer price on the website.. That was really bad customer service they gave you
Thank you....I do that too to get good deals. It's all good in the end I got what I wanted.
Thank you....I do that too to get good deals. It's all good in the end I got what I wanted.
Congratulations girrlllll❤️Your consistency this year,love to see it.❤️🥳
Thank you Joy ❤️
👏👏👏 very good girl, best gift ever.
Thank you so much ❤️❤️
My friend had the same experience with carrefour also, she went to naivas and also got the machine on offer.
Oh my goodness...looks like it's an issue they have 😭
Congratulations 🎈 girl .. ❤️
❤️❤️❤️❤️
Well done gal
Thank you ❤️
People, for appliances always try go to the direct manufacturer or dealer NOT a supermarket, shipping is more efficient & manufacturers work on & honour warranty related issues way faster/quicker than supermarkets or 2nd tier retailers.
All my other appliances are from manufacturers directly...at the time of purchase I couldn't find the machine elsewhere luckily the manufacturer got new stock...
You buy online or ....
@@teresiamaina9573 I thought you watched the video....😮
Just came across your channel, which exact manufacturer do you mean, ama ni manufacturers of the different companies?
Ramtons...
😙Hey gal....wow wow Goals😊😋
❤️❤️❤️
Wow that was a nice gift.I also love Ramtons brand
Thank you hun....I love them too. I've had their fridge and microwave for over 6 years...still in perfect condition
@@WanguiGathogo even me my electronics are Ramtons
next appliance its a fridge I suggest u go for sumsang it never dissapoint
I'm getting an upgrade soon...my katiny one has seen better days ..
Congratulation darling
Thaaaanks. ❤️
I had a negative experience with carrefour (TRM) delivering appliances....purchased a fridge made the payment...only to be told it could only be delivered to first floor...then was in 3rd floor....I had to ask for refund...went and shopped in Naivas
Naivas have been good on all the appliances I bought.. Infact they delivered an appliance same day I purchased
Surely, their delivery process is not convenient at all...so we should all move to first floor to buy things at Carrefour...I don't Gerrit 😅
I wish I found mine there....I've bought many things from Naivas and yes, their delivery service is really good. ❤️
@@WanguiGathogo they wanted me to pay extra for the "free delivery"...I was like let me go where my money is valued
I also bought a stand and fridge from naivas ...they delivered and good customer service
Congratulations wangui for the new baby
Thank you..I'm a mother to many 😅😅
Congratulations sis🎉🎉♥️
Thank you sis....sasa kuja uchafue zote 😅😅
Woow...ebu utatuchanua ka inakula stima coz my friend ako na ya LG but ana regret....nko between Ramtons na Hisense ni gani poa..
I use ramtons energy efficient
Ramptoms all the way
I've used it thrice now and it hasn't made any significant change to my tokens...labda five or so tokens for all three times...so I'm guess an average of 1 token per load
I'd recommend beko, I use 2 tokens
Congratulations Wangui
Thaaaanks ❤️
I enjoyed it.
❤️❤️❤️
Congratulation wangui...
Thank you so much ❤️
👏 👏 congratulations
❤️❤️❤️❤️
congratulations Wangui!
Thank you ❤️❤️
Well done girl👏👏👏
Thank you ❤️❤️
I have not shopped from carrefour since they told me they don't go past 1st Floor and the apartment I live in am on 3rd Floor. That time I was on ground floor and it was a push to have them get the fridge n microwave I had bought inside my house yet I was alone. Since then I just window shop and get from other places
Woiyeee...sorry for your experience.
@@WanguiGathogo Thanks, I have loved this video, am looking for reviews on WM, it's very tedius. But I have learnt something new on BLDC inverter motors
Wow happy for you hun.
Thaaaanks ❤️❤️
I can vouch for ramtons anyday. Sorry for the bad customer service
I agree ❤️❤️
👏👏👏👏👏👏👏👏👏👏👏👏👏 Amazing Miss Good Vibez. 😍
Thaaaaanks ❤️❤️❤️☺️
All my electronics are from Carrefour. My experience with them has been great so far. I love their offers you can get items for up to 70% discount. I think the person who served you didn't explain all the perks. I'm sorry about your experience
That was the problem..the customer service was wanting...nothing against the items or prices...when you don't pay attention to orders and where they are to be delivered then that's an issue
Congratulations 👏
❤️❤️❤️❤️
Congrats gal.
Thaaaaanks ❤️❤️
Congrats girl.🤩🤩 your home is so so beautiful🤩
Thank you so much Winnie ❤️
Wow congratulations,,my dream want to buy one
Thank you Njeri...may you get one soon...rooting for you ❤️
so happy for you
Thaaaanks ❤️
Thanks for the info, I was contemplating getting a fridge from them but they were more expensive than other outlets. I got the exactly what I wanted about 20K less from the manufacturer, it was on sale. And they delivered the very next day!
I got similar feedback from a friend...I think going the manufacturer way is better ...
Expect the price ni nini ingine you checked before buying the washing machine.
Capacity, functions, features,
👏👏👏 well done 😍
❤️❤️❤️❤️
Congrats👏👏
❤️❤️❤️❤️❤️
Congratulations ❤️
❤️❤️❤️❤️❤️
Lovely
❤️❤️❤️❤️
Hello, Wangui. I hope you are well. Does the washing machine consume a lot of tokens?
I'm yet to test that...I'll share an update in a month or so
Hi Wangui, do you offer training on article writing?
No I don't
Am always happy for you babe ❤....
Thank you Judy ❤️❤️
congrats gal
❤️❤️❤️
this is the best gift ever to yourself…am happy for you girl..
Thank you Wairimu ❤️❤️
Where did you buy the hair extension...?
Which hair extension....this is my natural hair ...
@Wangui Gathogo 😂😂 wueeh we are sorry baas. Your hair is goals then I thought ulikuwa na extension
@@kiriamunderu9572 it's my hair ❤️
@@WanguiGathogo Who is your salonist. I need mine done that way
Hae Maureen,
Having gotten all my electronics from carrefour I always opt to use my own transport since I can buy and get it delivered same day
The customer care is a whole other topic on its own weuhh yaani you have yo cause drama
This looks like the only way to make it work 🙉
I agree....you just have to be firm otherwise you'll face it rough...
@@tupperwarewith_thiira9044 Carrefour customer care is so trashy.
Carrefour are bias..I remember in 2021 they did the same to my sister 🤔😏
I didn't expect that at all...shock on me 😭
Congrats.... All hail the washing machine. Mama fua has no jobs anymore 🤣🤣
Thank you Irene ...I'll still keep her to deep clean my house