How To Pair Your Starkey Hearing Aids To Your Phone

Russell with show you how to pair your Starkey hearing aids with your smart phone.
The Thrive Hearing Control app lets you easily connect your Evolv AI, Livio Edge AI, Livio AI and Livio hearing aids to your Apple and Android devices.
Compatibility:
iPhone
Thrive Hearing Control app runs all versions of iOS 14 or 15. Typically we recommend using the most current iOS version for best performance. At this time, we are not recommending upgrading to the latest version of iOS 15.4. The newly released iOS 15.4 available for your iPhone is requiring that you re-pair your hearing aids each time your mobile device is restarted before they can connect in your Thrive Hearing Control app. If you need to upgrade to the new iOS 15.4 release, please keep in mind that it will require you to reconnect your hearing aids after each time your mobile device restarts.
Updated List: www.starkey.co...
iOS UPDATE NOTE: When updating the version of iOS on your iPhone, the hearing aids may lose connection, requiring you to un-pair and re-pair the hearing aids with your iPhone.
The following Apple devices have been tested and certified as compatible:
iPhone models
iPhone models
iPhone 14 Pro Max
iPhone 14 Pro
iPhone 14 Plus
iPhone 14
iPhone 13 Pro Max
iPhone 13 Pro
iPhone 13 mini
iPhone 13
iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12 mini
iPhone 12
iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11
iPhone XS Max
iPhone XS
iPhone XR
iPhone X
iPhone SE (2nd generation)
iPhone 8
iPhone 8 Plus
iPhone 7
iPhone 7 Plus
iPhone 6s
iPhone 6s Plus
iPhone 6
iPhone 6 Plus
iPhone SE (1st generation)
iPhone 5s
iPad models
iPad Pro (12.9-inch 2nd generation; 12.9-inch 1st generation; 10.5-inch; 9.7-inch)
iPad Air 2
iPad Air
iPad (6th generation; 5th generation)
iPad mini 4
iPad mini 3
iPad mini 2
iPod models
iPod touch (6th generation)
2-Way Audio compatibility
iPhone 13 Pro Max
iPhone 13 Pro
iPhone 13 mini
iPhone 13
iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12 mini
iPhone 12
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max, and later
iPad Pro 12.9-inch (5th generation)
iPad Pro 11-inch (3rd generation)
iPad Air (4th generation)
iPad mini (6th generation)
Android
Thrive Hearing Control app runs on Android 7.0 and higher. The following phones have been tested and certified as compatible:
Android devices capable of streaming audio directly to hearing aids using Android 10.0 and higher:
Samsung Phones
Samsung Galaxy® S21 Ultra 5G
Samsung Galaxy® S21+ 5G
Samsung Galaxy® S21 5G
Samsung Galaxy® S20 FE 5G
Samsung Galaxy® S20
Samsung Galaxy® S20+
Samsung Galaxy® S20 Ultra 5G
Samsung Galaxy® S20 5G
Samsung Galaxy® S10 Lite
Samsung Galaxy® S10 5G
Samsung Galaxy® S10
Samsung Galaxy® S10+
Samsung Galaxy® S10e
Samsung Galaxy® S9
Samsung Galaxy® S9+
Samsung Galaxy® Note 20 5G
Samsung Galaxy® Note20 Ultra
Samsung Galaxy® Note20
Samsung Galaxy® Note 10+
Samsung Galaxy® Note 10
Samsung Galaxy® Note 10 Lite
Samsung Galaxy® Note 9
Samsung Galaxy® A50
Samsung Galaxy® A51
Samsung Galaxy® A71
Samsung Galaxy® Z Flip 5G
Samsung Galaxy® Z Flip
Google Phones
Google Pixel 6
Google Pixel 6 Pro
Google Pixel 5a 5G
Google Pixel 5
Google Pixel 4a
Google Pixel 4a 5G
Google Pixel 4
Google Pixel 4 XL
Google Pixel 3a
Google Pixel 3a XL
Google Pixel 3
Google Pixel 3 XL
Other Phones
OnePlus 7
OnePlus 7 Pro
OnePlus 7T Pro
OnePlus 7T
OnePlus 8
OnePlus 8 Pro
OnePlus 8T
OnePlus 9
OnePlus 9 Pro
OnePlus 9R
Xiaomi Mi 10T
Xiaomi Mi 10T Pro
Android devices that support streaming audio to hearing aids using the Remote Microphone + accessory:
Samsung Phones
Samsung Galaxy® S8+
Samsung Galaxy® S8
Samsung Galaxy® S7
Samsung Galaxy® S7 Edge
Samsung Galaxy® S6
Samsung Galaxy® S6 Edge
Samsung Galaxy® Note 8
Samsung Galaxy® A40
Samsung Galaxy® A21
Google Phones
Google Pixel 2
Google Pixel 2 XL
Other Phones
Doro 8035
HTC 10
HTC One M8
HTC U11 Life
Huawei P20
Huawei P30
Huawei P30 Pro
LG LV-30
Motorola Moto G7
Redmi Note 7
Redmi Note 8 Pro
Starkey is constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing