@@jimjones-pz1ttThe commenter sticks with the focus of this channel and he talks about her communication with atc. Not about direct physical manouvering of the aircraft.
They knew, you could tell in her partial communication right before Aer Lingus, they were busy aviating and navigating while dealing with their issues.
She speaks extremely clearly, calmly, readbacks all the information correctly... Just by listening to her you can tell that she is an excellent professional! It would be an honor to fly with her one day! As for United, just another "normal" day...
Just curious, did that tail strike happen on it's own? No more than 2 degrees per second on pitch rotation. This extremely important on the 764. The wind was gusty out of the NW. Possibly brief Flaps 15 or 20 for T/O flaps, and max rated T/O thrust, would have prevented this from happening. Just throwing it out there..
this has to be the best atc and pilot interaction we've ever witnessed.... absolutely everyone did pretty much perfect.... glad we have these examples as well amidst the recent flood of poor performance
I'm retired from United, but was "legacy" Continental. All of the B-767-400s were originally delivered to CAL. When we were trained ('differences' training fot B767-200 pilots) there was much emphasis on pitch control during rotation. When the flight was cleared for takeoff, I heard the winds reported as gusty. We'll see if that was a factor? And I believe the Captain was the Pilot Flying, and the F/O on the radio Monitoring Pilot
Im at the competing legacy carrier on the bus so no 767 experience but hearing the lady pilot’s voice when she checked in on departure makes me think the captain was the pilot flying. Just like you said I tend to almost stop my rotation at 5 degrees and let it fly off on the a321 and treat all the variants the same not smart enough to remember which one im flying at times.
@@speedbird7976 Rotate at correct speed and use 3 deg/sec and you’ll never tail strike a 321. Your technique will do the same, but your engine out profiles are based on a consistent rotation rate to the FD pitch bar.
It's not hard at all to get a tail strike in the 767-300. 8.9 degrees nose up with the mains still on the ground and you are going to nail the tail skid. The 767-400 has longer main gear, but it is also 20 feet longer so I bet it is even easier to do it on this plane. On the -300, I rotate a few degrees and let the plane fly off the runway. Only when I am 30-40 feet off the ground do I slowly pull the nose up into the command bars. And it is best to land this airplane kind of flat too, with only about 2 degrees nose up for the flare. I wonder if this was an IOE flight.... Great video!
from the quality of communicating i doubt this is a IOE flight, pilot just pulled a tad too much or overcorrected for some reason. if it was a novice behind the wheel they would have probably taken an extended final, they did not. we were not in the room when it happend so its guesstimations regardless. if its a IOE flight does not really matter in this regard, it happend and shit happens.
@@alexcoxcox87 Initial Operating Experience. When the training and checkride are over, a new pilot typically flies with a training Captain for 25 hours before the now Fresh Meat is handed over to the scheduling department...
Perhaps the weight/balance figures were off by hundreds of lbs, which may have affected the rotation speed. If V1 was too low for the actual aircraft weight, the pilot rotated too early. In any case I'm sure the pilots knew about the tail strike as soon as it occurred, as did the passengers and flight attendants sitting in the back, and they should have advised the tower they had an issue and to stop the climb. Now people may think they wanted to continue the flight to Spain disregarding the tail strike.
@SewingandSnakes *resets the counter on someone erroneously pulling the sexism card for no reason whatsoever* Absolutely no one suggested such a thing, except for you. You champion for justice you……
You would think there would be a tail strike sensor or something so you know for sure. I was on a plane once that had to return due to a “possible” tail strike. Turned out to be fine
It’s very busy airspace between BWI, DCA, PHL, and their departure airport IAD. Going into a hold is pretty situationally aware knowing that you'll be put out of the way of all those departures/arrivals while you work it out with the company on diverting an international flight that’s overweight for landing with a potentially (likely) compromised airframe. Do you dump? Land overweight? Meanwhile, it’s about 20 seconds of box “futzing” to stuff in a random hold. In that airspace, a hold makes sense.
@@jamesholloway2954 I disagree with most of that. The airspace to the west and south of KIAD is not that busy. ATC could have easily vectored the aircraft, allowing the crew to concentrate on the checklist and what the company wanted. They probably used the "nuclear option" to set up the box for the ILS to 01R. This also saves time and headache. Anything that reduces your workload is important in a scenario like this.
Are tail strikes normally the pilot's fault? Was the pilot the one communicating with the ATC or was she likely the first officer? Does the pilot flying in these cases normally get fired? How badly was the aircraft damaged?
@Belchmaster41 it wasn't her final option and they may have been at an acceptable weight for landing. The reality is that the airplane is going to undergo a much more thorough examination than an overweight landing after having a tail strike.
@@oubrioko my fiancé and I sat on the left side of the aircraft in economy plus seats. I liked the seating configuration as well. Just the 2 seats together was nice
@@teamscrew Exactly. It was nearly perfect. Seven seats per row, but only one out of the seven is a middle seat, and four out of the seven are aisle seats. Nobody had to squeeze by more than one person to get to/from the aisle. Eight across (2-4-2) was the next best format (and was typical in the early days of the A340/A330), but most airlines eventually decided to squeeze nine seats (3-3-3) in their current Economy A330, A350, and B787 seating arrangements. These days, you often need to be in Business Class to expect just two seats together on the outside of the aisles on long range twin-aisle widebodies, unless it is a 767. Long range wideboy Economy seating will pretty much be limited to 3-3-3 and 3-4-3 (B777), after the 767s are gone. Cheers
This lady is ON POINT in every way.... I'd fly anywhere with her up front !👍👍👍........ I flew Denver to Wisconsin with an all female crew...... perfect ride in every way .. GREAT JOB !
What makes a tail strike so serious is that it can rupture the aft pressure bulkhead which can later result in a massive cabin depressurization along with structural failure. This is precisely what happened to a Japan Airlines Boeing 747 in 1985. There had been a previous tail strike that damaged the aft pressure bulkhead. The damage was improperly repaired and a onthor so later, while on an inter Island flight, the aft pressure bulkead blew out which caused the vertical tail to break off. The brave Japanese pilots tried to steer the wounded plane with differential power but they eventually hit a mountain and about 500 people were killed. If the bulkhead on this CONTINENTAL AIRLINES 767-400 is compromised, it will cost many millions of dollars to fix while taking the airplane out of service for months. United Airlines did not fly the -400, only the B-767-300 which I flew for 14 years.
And there was also a China Airlines 747 that had a tail-strike, repairs done incorrectly & it later suffered a explosive decompression & loss of everyone on board.
From sonyeoshin @ flyertalk: UA260 IAD-MAD 764 suffered a tailstrike and returned to IAD as a result. A replacement 764 has been acquired and flight took off 5 hours later than scheduled. The affected aircraft (N59053) was scheduled to do UA942 IAD-LIS today which has been delayed by almost 21 hours as the plane is supposed to be repaired. Updated: That flight has now been cancelled with no replacement flight scheduled either. Return UA943 LIS-IAD on 4/21 (actual departure would have been 4/22) cancelled as a result."
I get that it's reflexive, but I love the "have a good day" salutes from the ATC folks to the crew when they've already had, objectively, what will probably be one of the worst days of their piloting career.
What is the aftermath of a tail strike? I presume the pilots must go to be interviewed & write an incident report. Probably drug tested. Are they grounded for a few days?
The comms on that were just stellar. So well done on both ATC and the United crew. Made that tail strike seem like it was just another day in the office. Have any reports come out yet about the cause of the tail strike?
I was on the return from Madrid to IAD on Sunday (UA 261). We were delayed and had to stop in Boston to pick up a new pilot (my guess is someone timed out due to the tail strike and subsequent delay). Does anyone know if they swapped the passengers from UA 260 onto a new plane?
Curious, I was monitoring both flights on Flightradar24. According to the United App, the flight has to go to Boston to get new crew members to the flight because the UA260 was coming to MAD like 5 hours late or so. So the crew taking you to IAD would time out during flight, and this is a violation of the duty and rest times regulations established by the FAA. What really surprised me is that when at Boston, the 764 did not go to a gate, and it stopped on a closed runway instead. And after an hour, it resumed flight back to IAD
@@BradWillis Something more expensive is finding more pilots. And even worse is instilling a culture of fear so that mistakes go unreported. Mistakes happen in life; the goal is to learn from them.
It’s a 767-400, it’s super long and prone to tail strikes, PIC must have calculated the weight or V-speeds incorrectly. Or the CG might have been off. Who knows
The inside skinny is the runways were switched and the crew didn't enter the numbers for the new runway, but instead they kept the other runway numbers.
Aviate, navigate, communicate in that order. When the tower asked, they confirmed and were not surprised. They already started a communication that could very likely have been to report the tail strike, but maybe the other crew member required assistance first so she told tower to stand by.
Short version: it's bleedthrough from the aircraft's electrical system/ Long version: most commercial jets run AC power in three phase, 115V, 400hz. That hum is the 400hz that the AC electrical system runs on. How it gets into the radio transmission, I'm not a hundred percent sure. But it's related to the AC electrics. Source: airline pilot flying an aircraft with a similar electrical system.
Um that isn't a very communicative pilot. They tail struck on takeoff. She says she knew it. And requested an emergency landing with trucks rolling. All of this was pried out by ATC questions. Never a Pan Pan or mayday or an explanation on plan deviation?
Those transmissions from the PM were much too wordy. She needs to learn shorthand, as in a much more serious emergency, having overly long radio comms increases the liklihood of miscommunication and eats into time sorting out the emergency with the PF. Glad everyone is safe and that's all that matters. Not gonna be a fun next few days for the captain of that flight.
My guess was that she knew the traffic patterns in that area and 10000 would be a place they could perform a holding pattern while they sorted out what they needed to do out of the way of the arrival/departures for a very busy airspace. Why continue the ascent? Perhaps the damage from the tailstrike was reported by the computers onboard to not be severe but the protocol for any tailstrike is to return or divert. At 10000 options were there to return to Dulles, divert to Reagan or divert BWI. Options would also be there to dump fuel if protocol required it.
United’s DEI in action . As their genius CEO claimed a while ago there is just to many white men flying airplanes at United . Tail strikes are caused by pilot error
@@animegamingdude i didn’t assume it was the female , I said that tail strikes are caused by pilot error . United has had insane hiring practices since the 70s . Now it’s on steroids .
Once again, another dumbass misunderstanding what United's DEI efforts actually mean. They set a goal that 50% of flight school candidates would be women or people of color. This is very different from hiring FAA certified pilots.
A known tail strike almost always is a return or divert to a nearby more suitable field. Unless it's a QR that took out a localizer, in which case they fly 15 hours lol
@@pic_liamYep, and it’s getting worse. Just look at that near catastrophe at Ronald Reagan International last week? Diversity hire of a ATC nearly caused another Tenerife.
Why are tail-strikes still a thing with take-off. I can see it on landing - but take-off? NB, I am not a pilot so don't know stuff but it is a bit surprising to me. Wind issues pushing tail lower?
Improper rotation technique, improper Pilot monitoring duties, improper loading, a very strong tail wind shear to name a few reasons...the longer the fuselage the more careful u gotta be .
I'd assume it's the pilot equivalent of popping the clutch on a car with a standard transmission: can happen any time, but probably won't unless the pilot is inexperienced with the plane, distracted, etc. All you have to do is pull up a bit too quickly and your tail strikes the ground as you rotate. I'm sure the planes are designed to handle it, but it would be negligent to just keep flying assuming everything is okay.
Some airplane models were designed to be shorter, and have then been extended in later versions. When the plane takes off (rotates) the tail dips down, and the normal ground clearance is sometimes very small, with little margin for error. Some models even have a special "shoe" under the tail which deforms and is used to help the engineers to gauge how much force the frame was subjected to when it happens. (So, it happens now and then.)
The lady pilot said 'sir' more on this departure and return than I have said sir in my entire life.....She will be doing a lot more sir's when the airline and FAA start talking to her. UAL cannot get out of their own trap. For the last 2-4 weeks they are making a bad name for an already not very liked airline even worse. Gotta get that place in order.
Finally someone with a rational take. All these young men on here are gushing over her comms, they were far too wordy and long. Way too many repeat that agains. Not what you want in a much more serious emergency. I hope UAL puts their newer hires thru their paces and weed out those that melt under stress. Flying transport cat airframes should always be a meritocracy.
Master of obvious statement from a pilot..it depends. Pressurization is low at 10K ..so, at least at that level, not too much outward force on the structure. more on my posted comment....
They were at 10000', not FL100. The transition altitude in the US is FL180. That said, the aircraft pressure will be very low at 10000 and structural failure is nearly impossible under normal forces.
@@BlueSkyUp_EU no, they aren't the same. Flight levels are on standard pressure 1013hpa/29.29 inHG. In the US, 10000' is an altitude based on the local altimeter.
I wonder how much that is going to cost? Even if the engineers don't find any structural issues probably at least a few hundred thousand. Somebody is not getting their bonus this year. I wonder if they would have continued to Spain if the other pilot hadn't reported it.
They were aware, they already started to communicate about it but had to aviate and navigate and do some crew resource management I think. Then the tower reported it to them and they were not surprised.
They knew of the tail strike even before the report. If the tail skid makes contact there is an EICAS message in the cockpit saying so. Plus diversions like this is part of doing business. Yes, they are expensive.
If there is no damage to the pressure bulkhead or fuselage structure it’s not a huge deal. Could be a matter of replacing the tail bumper Assy. If the pressure bulkhead is wrinkled, it will be in the low millions. The entire tail has to be removed to access the bulkhead.
The airplane will snitch immediately to the company and to the pilots on the flight deck. To continue on would have resulted in pilots being fired also if you have a tail strike the pressure vessel could be damaged and unsafe for flight above 10,000 feet. The emergency procedures for tail strike is decend and unpressurized then land at the nearest suitable airport.
The trucks are because the heavy landing may put lots of energy into the brakes and could possible cause a brake fire.. Emergency vehicles are an easy callout, they also have the ability to check for hot brakes with a infrared heat gun.
There is only three times in a flight when the use of heavy in your cal sign is required. It got very irritating to hear it over and over and illustrates lack of ATC radio knowledge.
not sure what country you’re from but in the US and in the terminal environment only the word “heavy” is required in every transmission if the aircraft has been designated a “heavy” . It is an added safety measure and the intent is to remind controllers they are dealing with a heavy jet and increased separation minima is REQUIRED
She wasn’t the pilot flying jackass, she was the nonflying pilot.the nonflying pilot’s duty’s include talking on the radio loading the FMS and in this case running the QRH emergency checklist, calling the company and telling them what’s up and notifying the flight attendants that they are returning to the airport, as well as getting the landing data and checking break cooling time due to an over weight landing. This tail strike was brought to you by the Capt the flying pilot.
Does the girl pilot have a permission slip from her parents? Sorry too easy :) Obviously, she was on the comms, not the pilot flying. = her job is safe. Even if a new pilot on probation, and not yet union protected. That said, if it was a tail strike it requires a serious inspection. Remember in 1985, the tail blew off a 747 in Japan due to an incorrect repair after a tailstrike. RIP.
A female pilot really brings out the basement dwelling mysogynists. I hope you didn't/don't raise any daughters. Though I guess that's very unlikely if you can't respect women
So, when a high time white male runs off the end of 27 in IAH it is because he’s white and a guy? Most airline accidents are caused by white male pilots. I’m from PDX. I saw a UA DC-8 mistakingly land at Troutdale and another DC-8 crash into Burnside St. because they ran out of gas! It took 6 white men to pull off those two incredible blunders.
@@ninerlives Everybody's commenting about how professional Ms. Professional Airline Pilot was on the radio. Nobody's commenting about her LOUSY PILOTING. TAIL STRIKES ARE THE PILOT'S FAULT. She must have big tits because the comments would have been way different if a male pilot pulled this stunt.
@@jimjones-pz1tt Hey smartass, guess who normally does the talking on the ground: The first officer. Since she did the talking in the air as well, then the takeoff and thus tail strike were likely committed by the CAPTAIN. Hello?
Her communication with ATC is so well spoken & professional.
Are you serious? She smashed the tail of her airliner into the runway.
@@jimjones-pz1tt She wasn't even flying. Since she did the radio calls (even before take-off) she was pilot monitoring
@@jimjones-pz1ttThe commenter sticks with the focus of this channel and he talks about her communication with atc. Not about direct physical manouvering of the aircraft.
This was both female crew with male IRO 😅
@@jimjones-pz1tt😂
I'd say she knew about the tail strike before the Aer Lingus notified ATC.
They knew, you could tell in her partial communication right before Aer Lingus, they were busy aviating and navigating while dealing with their issues.
@@0101-s7vShe knee and requested to go to 10,000 feet. Brillant
Yes, you could hear the audible warning sound in the background on the earlier transmissions over the radio as well.
@@Republic3D What audible warning sound? You don't get any audible warning for a tail strike. (I flew the 767-400 for many years.)
@@Skepilot There's an audible beep in the background every time she transmits.
Wow that pilot is extremely polite
also very clear spoken and careful to prevent miscommunitating.
Not the pilot.
agreed!
@user-mp9rd4hg8b uhm they are the pilot, the pilot montering, but they are still doing pilot stuff.
Military.
"I know we screwed up and we're dead meat, default to training."
She speaks extremely clearly, calmly, readbacks all the information correctly... Just by listening to her you can tell that she is an excellent professional! It would be an honor to fly with her one day! As for United, just another "normal" day...
Just curious, did that tail strike happen on it's own? No more than 2 degrees per second on pitch rotation. This extremely important on the 764. The wind was gusty out of the NW. Possibly brief Flaps 15 or 20 for T/O flaps, and max rated T/O thrust, would have prevented this from happening. Just throwing it out there..
this has to be the best atc and pilot interaction we've ever witnessed.... absolutely everyone did pretty much perfect....
glad we have these examples as well amidst the recent flood of poor performance
It is good to share the good ones too for some balance.
Why did she request to climb to 10,000 feet if so perfect. That request was after she said they had a problem.
I still missed the official emergency phraseology, but for the rest I do agree
@@BarryHofland. "We declare an emergency" is the official terminology. You can declare an emergency either by mayday or by "XYZ, declaring emergency"
Oh ok
Narrator: “In fact, they did not have a ‘good day’”
😂
I read that in Morgan Freeman’s voice.
It helped normalize things I think.
I'm retired from United, but was "legacy" Continental. All of the B-767-400s were originally delivered to CAL. When we were trained ('differences' training fot B767-200 pilots) there was much emphasis on pitch control during rotation.
When the flight was cleared for takeoff, I heard the winds reported as gusty. We'll see if that was a factor?
And I believe the Captain was the Pilot Flying, and the F/O on the radio Monitoring Pilot
Im at the competing legacy carrier on the bus so no 767 experience but hearing the lady pilot’s voice when she checked in on departure makes me think the captain was the pilot flying. Just like you said I tend to almost stop my rotation at 5 degrees and let it fly off on the a321 and treat all the variants the same not smart enough to remember which one im flying at times.
Wonder what the likelihood of a legacy u pilot at the controls there?
@@speedbird7976 Rotate at correct speed and use 3 deg/sec and you’ll never tail strike a 321. Your technique will do the same, but your engine out profiles are based on a consistent rotation rate to the FD pitch bar.
"We are quite certain that they may have had" 🤨
That’s a definite maybe.
😂
There’s a large distance between the cockpit and tail of a 764.. maybe it’s not audible.
@@sebastianfajardo2460 the 767 have a sensor in the back. They knew...
Cool Irish accent from
The Irishman!
Shamrocks always sound good on the radio.
Bloke knows his birds!
Now I want a Guinness
@@mawelsh and his aircraft! (birds also means something different in Ireland)
@@malahammer I learned new Irish slang!
It's not hard at all to get a tail strike in the 767-300. 8.9 degrees nose up with the mains still on the ground and you are going to nail the tail skid. The 767-400 has longer main gear, but it is also 20 feet longer so I bet it is even easier to do it on this plane.
On the -300, I rotate a few degrees and let the plane fly off the runway. Only when I am 30-40 feet off the ground do I slowly pull the nose up into the command bars. And it is best to land this airplane kind of flat too, with only about 2 degrees nose up for the flare.
I wonder if this was an IOE flight....
Great video!
from the quality of communicating i doubt this is a IOE flight, pilot just pulled a tad too much or overcorrected for some reason. if it was a novice behind the wheel they would have probably taken an extended final, they did not. we were not in the room when it happend so its guesstimations regardless. if its a IOE flight does not really matter in this regard, it happend and shit happens.
Thanks 👍
What’s an IOE flight? Thank you.
@@alexcoxcox87 Initial Operating Experience. When the training and checkride are over, a new pilot typically flies with a training Captain for 25 hours before the now Fresh Meat is handed over to the scheduling department...
It's the same pitch for a strike on the A321. 9 degrees. Compressed struts, of course.
The pilot was excellent at her communications. Calm, clear. Very professional and thanking everyone. I would want this pilot to fly my plane trips.
I would prefer a pilot who doesn't crash the tail on takeoffs.
@@brianm1916 she wasn't flying the plane
@@brianm1916 PF was the captain 🫢
Exactly. Ship's officer here. Are we listening to captain or FO?
@@RalphKramden-il5pflikely FO. Sounds too young to be the captain.
UA-cam commenters hear a female voice and lose their marbles, lmao
The crew & ATC communication made this tail strike quite easy, barely an inconvenience.
Good comms are tight!
If they'll need to take it out of service for structural repairs, it will be more than an inconvenience for the airline, though.
Oh really?!
very good comms!
I Like how the pilot provided both fuel in pounds and time to avoid repeating.
Yep, but in some situations ATC will ask again anyway.
oh boy, here we go..............................................now everyone is experts on tail strikes.........................
😆
And only 2 years ago they were Russian military experts.
You're not? 😉
I spent 12 years on the 767 with a flag carrier. Would that include me ?
Perhaps the weight/balance figures were off by hundreds of lbs, which may have affected the rotation speed. If V1 was too low for the actual aircraft weight, the pilot rotated too early. In any case I'm sure the pilots knew about the tail strike as soon as it occurred, as did the passengers and flight attendants sitting in the back, and they should have advised the tower they had an issue and to stop the climb. Now people may think they wanted to continue the flight to Spain disregarding the tail strike.
Well done crew and ATC.
The pilot flying, did in fact, not have a good day when they had to talk to the chief pilot. Pilot monitoring on the other hand earned a W.
Since she was the pilot on the radio the whole time I assume the tail strike was the other pilot’s fault.
Not necessarily. Often times during emergencies and perceived non-normals there will be swaps of control. Many airlines train thusly.
Normally the FO does the talking while on the ground. So it is safe to assume the Captain was flying this leg.
@SewingandSnakes he wasn’t blaming the woman he was saying we don’t know who is at fault; which is obvious. Quit white knighting lmao
@SewingandSnakes *resets the counter on someone erroneously pulling the sexism card for no reason whatsoever* Absolutely no one suggested such a thing, except for you. You champion for justice you……
I will leave it to Kelsey to give us his analysis.
What a pilot monotoring to have in a sotuation like that, sure makes a difference! Very well done!
You would think there would be a tail strike sensor or something so you know for sure. I was on a plane once that had to return due to a “possible” tail strike. Turned out to be fine
Honestly, I think I would have just let the controller vector me around rather than futzing around with the box trying to insert the hold.
I guess her skill level playing with the box is good.
It’s very busy airspace between BWI, DCA, PHL, and their departure airport IAD. Going into a hold is pretty situationally aware knowing that you'll be put out of the way of all those departures/arrivals while you work it out with the company on diverting an international flight that’s overweight for landing with a potentially (likely) compromised airframe. Do you dump? Land overweight?
Meanwhile, it’s about 20 seconds of box “futzing” to stuff in a random hold. In that airspace, a hold makes sense.
@@jamesholloway2954 I disagree with most of that. The airspace to the west and south of KIAD is not that busy. ATC could have easily vectored the aircraft, allowing the crew to concentrate on the checklist and what the company wanted. They probably used the "nuclear option" to set up the box for the ILS to 01R. This also saves time and headache.
Anything that reduces your workload is important in a scenario like this.
Are tail strikes normally the pilot's fault? Was the pilot the one communicating with the ATC or was she likely the first officer? Does the pilot flying in these cases normally get fired? How badly was the aircraft damaged?
She's young and very professional!!
Not wise to climb and pressurize an aircraft after a tail strike. Stay at a lower altitude to work the issue.
Reminds us of horrible crashes .....
👍
she should have made the option to dump
@Belchmaster41 it wasn't her final option and they may have been at an acceptable weight for landing. The reality is that the airplane is going to undergo a much more thorough examination than an overweight landing after having a tail strike.
She said they had problems and requested to climb to 10,000. WTF.
Im guessing Fctm chapter 3...take off...the tail strike attitudes table...they re gonna remember that value for life .
Less than 40 767-400s in the world, and somebody done scratched two of 'em on the hind parts
I flew to Puerto Rico from Newark on United back on 2021. Was fortunate enough to have both legs in 767-400s. Great aircraft
@@teamscrew Indeed. Flew on Delta 767-400s to and from Honolulu years ago. Have always preferred the seating layout on the 767s.
@@oubrioko my fiancé and I sat on the left side of the aircraft in economy plus seats. I liked the seating configuration as well. Just the 2 seats together was nice
@@teamscrew Exactly. It was nearly perfect. Seven seats per row, but only one out of the seven is a middle seat, and four out of the seven are aisle seats. Nobody had to squeeze by more than one person to get to/from the aisle. Eight across (2-4-2) was the next best format (and was typical in the early days of the A340/A330), but most airlines eventually decided to squeeze nine seats (3-3-3) in their current Economy A330, A350, and B787 seating arrangements. These days, you often need to be in Business Class to expect just two seats together on the outside of the aisles on long range twin-aisle widebodies, unless it is a 767. Long range wideboy Economy seating will pretty much be limited to 3-3-3 and 3-4-3 (B777), after the 767s are gone. Cheers
Can anyone comment on what that warning chime was? It seemed to be on in the background from the first comms after takeoff.
Just wait for the news to blame Boeing for this.
I have pictures of the aftermath of that tailstrike. Wasn't as bad as I initially thought it would be, but there was a nasty brown gash on the bottom.
"We are quite certain that they MAY have had a tail strike." May???
Being cautious!!
She knew before they told her. Why did she not call it in immediately?
This lady is ON POINT in every way.... I'd fly anywhere with her up front !👍👍👍........ I flew Denver to Wisconsin with an all female crew...... perfect ride in every way .. GREAT JOB !
What makes a tail strike so serious is that it can rupture the aft pressure bulkhead which can later result in a massive cabin depressurization along with structural failure. This is precisely what happened to a Japan Airlines Boeing 747 in 1985. There had been a previous tail strike that damaged the aft pressure bulkhead. The damage was improperly repaired and a onthor so later, while on an inter Island flight, the aft pressure bulkead blew out which caused the vertical tail to break off. The brave Japanese pilots tried to steer the wounded plane with differential power but they eventually hit a mountain and about 500 people were killed. If the bulkhead on this CONTINENTAL AIRLINES 767-400 is compromised, it will cost many millions of dollars to fix while taking the airplane out of service for months. United Airlines did not fly the -400, only the B-767-300 which I flew for 14 years.
And there was also a China Airlines 747 that had a tail-strike, repairs done incorrectly & it later suffered a explosive decompression & loss of everyone on board.
Is that the JAL flight that pilots could never recreate the time the plane staid aloft in sims?
@@pf6797 Yes, Japan Airlines #123
Wonder how long for the replacement?
From sonyeoshin @ flyertalk: UA260 IAD-MAD 764 suffered a tailstrike and returned to IAD as a result. A replacement 764 has been acquired and flight took off 5 hours later than scheduled. The affected aircraft (N59053) was scheduled to do UA942 IAD-LIS today which has been delayed by almost 21 hours as the plane is supposed to be repaired. Updated: That flight has now been cancelled with no replacement flight scheduled either. Return UA943 LIS-IAD on 4/21 (actual departure would have been 4/22) cancelled as a result."
@@cheapercharliethank you for the detailed update!
Nobody saw that.. Tower: ummm…
I get that it's reflexive, but I love the "have a good day" salutes from the ATC folks to the crew when they've already had, objectively, what will probably be one of the worst days of their piloting career.
What is the aftermath of a tail strike? I presume the pilots must go to be interviewed & write an incident report. Probably drug tested. Are they grounded for a few days?
The comms on that were just stellar. So well done on both ATC and the United crew. Made that tail strike seem like it was just another day in the office.
Have any reports come out yet about the cause of the tail strike?
Show of hands.. how many people here can build that hold? My reply woulda been “can we just get vectors instead?”
"Let's see, do I do a tear-drop entry? direct? parallel???"
The fms makes it much easier
Piece of cake.
Easy peasy with FMS.
In 2 shakes of a lamb's tail. I'd guess about the same for every pilot at a major airline.
Th captain messed up that takeoff! Also they would have had a tail strike message on the EICAS, As soon as it happened.
Don’t the airplanes have tail strike monitoring on them?
I was on the return from Madrid to IAD on Sunday (UA 261). We were delayed and had to stop in Boston to pick up a new pilot (my guess is someone timed out due to the tail strike and subsequent delay). Does anyone know if they swapped the passengers from UA 260 onto a new plane?
Curious, I was monitoring both flights on Flightradar24. According to the United App, the flight has to go to Boston to get new crew members to the flight because the UA260 was coming to MAD like 5 hours late or so. So the crew taking you to IAD would time out during flight, and this is a violation of the duty and rest times regulations established by the FAA.
What really surprised me is that when at Boston, the 764 did not go to a gate, and it stopped on a closed runway instead. And after an hour, it resumed flight back to IAD
Passengers were swapped to a new plane and took off 5 hours later.
What happens when a pilot has a tail strike? Can they be disciplined/suspended/terminated?
No
@@mangos2888 Surprised, as if pilot error, that could be a lot of damage and time/money lost.
@@BradWillis Something more expensive is finding more pilots. And even worse is instilling a culture of fear so that mistakes go unreported. Mistakes happen in life; the goal is to learn from them.
Union contract will dictate terms. At the very least, PF will have a lovely chat with the Chief Pilot and receive additional training.
@@mangos2888lolol they absolutely can and should be disciplined.
That young lady did an excellent job of communicating. Assume that she was first officer.
She can handle the radio very well.
It’s a 767-400, it’s super long and prone to tail strikes, PIC must have calculated the weight or V-speeds incorrectly. Or the CG might have been off. Who knows
The inside skinny is the runways were switched and the crew didn't enter the numbers for the new runway, but instead they kept the other runway numbers.
This can seriously injure the passengers… I was on a plane that had a tail strike… my back was never right again.
What a difference it makes when there is respect to the tower…this guy would bend over backwards for her…all day long he deals with short curt dialog…
So if they already knew they had a tail strike, why didn't they report it? Instead of waiting until they were told?
Same reasons why women don't think scratching the rims on the curb is a big deal
Aviate, navigate, communicate in that order. When the tower asked, they confirmed and were not surprised. They already started a communication that could very likely have been to report the tail strike, but maybe the other crew member required assistance first so she told tower to stand by.
Flying the airplane comes first.
@@overthetipWhat a jerk thing to say.
@@overthetipok misogynist
Can anyone explain why 767 radios always have that hummm to it?
Short version: it's bleedthrough from the aircraft's electrical system/
Long version: most commercial jets run AC power in three phase, 115V, 400hz. That hum is the 400hz that the AC electrical system runs on. How it gets into the radio transmission, I'm not a hundred percent sure. But it's related to the AC electrics.
Source: airline pilot flying an aircraft with a similar electrical system.
Um that isn't a very communicative pilot. They tail struck on takeoff. She says she knew it. And requested an emergency landing with trucks rolling. All of this was pried out by ATC questions. Never a Pan Pan or mayday or an explanation on plan deviation?
So the captain on the controls had the tail strike wow lol
In fairness that may not be true. It is possible the person talking did and when it happened the other person took control.
Those transmissions from the PM were much too wordy. She needs to learn shorthand, as in a much more serious emergency, having overly long radio comms increases the liklihood of miscommunication and eats into time sorting out the emergency with the PF. Glad everyone is safe and that's all that matters. Not gonna be a fun next few days for the captain of that flight.
Why did she ask to climb to 10,000 after saying they had a problem? She changed her minf but cannot figure out her original request.
My guess was that she knew the traffic patterns in that area and 10000 would be a place they could perform a holding pattern while they sorted out what they needed to do out of the way of the arrival/departures for a very busy airspace. Why continue the ascent? Perhaps the damage from the tailstrike was reported by the computers onboard to not be severe but the protocol for any tailstrike is to return or divert. At 10000 options were there to return to Dulles, divert to Reagan or divert BWI. Options would also be there to dump fuel if protocol required it.
Fantastic pilot. Totally under control and smart.
The pilot is nice but she never says her call sign at all. Which is also wrong.
Tail strike, no call sign, etc.... That's not a great sign for united
Is a tail strike always pilot error
yes i think so
If winds suddenly changed then not.....i guess
Sort answer no
LOL because flight control malfunction is impossible.
No, dont think so. if they have a technical issue and are forced to take off without enough power, it is probably not easy not to tail strike
I am sure that Someone Will made a funny video with Mark at the commands and the plane Will piss off with the pilot
Pilot was celebrating 4/20 before takeoff 💨
This generate animal spews absolute nonsense.
[promotes ‘woke’ leftist degradation faux outrage, opinion invalid]
@@whiskeykilo2h429 ok conservative
United’s DEI in action . As their genius CEO claimed a while ago there is just to many white men flying airplanes at United . Tail strikes are caused by pilot error
its easier to tailstrike a long plane like the 767-400 dont automatically assume that the woman flying the plane isnt well trained
@@animegamingdude i didn’t assume it was the female , I said that tail strikes are caused by pilot error .
United has had insane hiring practices since the 70s . Now it’s on steroids .
Once again, another dumbass misunderstanding what United's DEI efforts actually mean. They set a goal that 50% of flight school candidates would be women or people of color. This is very different from hiring FAA certified pilots.
Does all tail strikes I assume require a return…..
Yes, as the pressurized bulkhead may have been damaged and that’s no bueno up at altitude…
The QRH will tell you what to do, but in any case I'd certainly go back.
A known tail strike almost always is a return or divert to a nearby more suitable field. Unless it's a QR that took out a localizer, in which case they fly 15 hours lol
A show of hands please of all those criticising this crew.... how many of you fly the B767-400? Not any of the shorter ones, the 400 specifically.
Obviously a DEI pilot at the controls United Airlines aircraft.
you know we play bingo with the braindead "hur dur DEI" comments, right?
Over rotation, really.
767 are massive and long. It is probable they miscalculated the Rotate speed or got his by a wind unexpected.
1690hr FO 😂
I have fallen in love with this pilotess...
What is wrong with United these days!
DEI
@@pic_liamYep, and it’s getting worse. Just look at that near catastrophe at Ronald Reagan International last week? Diversity hire of a ATC nearly caused another Tenerife.
@@crazyralph6386why do you people always point to dei as being the cause of all modern aviation problems
United does it again. They are becoming the Ryan Air or USA LOL
It’s great to hear a woman show respect to the superior sex by saying please, sir, and thank you. Her old man trained her well.
Superior sex??? What the fuck is wrong with you?
Why are tail-strikes still a thing with take-off. I can see it on landing - but take-off? NB, I am not a pilot so don't know stuff but it is a bit surprising to me. Wind issues pushing tail lower?
The 767-400 has a VERY long fuselage, prone to tail strikes on rotation.
Improper rotation technique, improper Pilot monitoring duties, improper loading, a very strong tail wind shear to name a few reasons...the longer the fuselage the more careful u gotta be .
Those pilots like to send these planes like rockets. I see it first hand
I'd assume it's the pilot equivalent of popping the clutch on a car with a standard transmission: can happen any time, but probably won't unless the pilot is inexperienced with the plane, distracted, etc. All you have to do is pull up a bit too quickly and your tail strikes the ground as you rotate. I'm sure the planes are designed to handle it, but it would be negligent to just keep flying assuming everything is okay.
Some airplane models were designed to be shorter, and have then been extended in later versions. When the plane takes off (rotates) the tail dips down, and the normal ground clearance is sometimes very small, with little margin for error. Some models even have a special "shoe" under the tail which deforms and is used to help the engineers to gauge how much force the frame was subjected to when it happens. (So, it happens now and then.)
The lady pilot said 'sir' more on this departure and return than I have said sir in my entire life.....She will be doing a lot more sir's when the airline and FAA start talking to her. UAL cannot get out of their own trap. For the last 2-4 weeks they are making a bad name for an already not very liked airline even worse. Gotta get that place in order.
Finally someone with a rational take. All these young men on here are gushing over her comms, they were far too wordy and long. Way too many repeat that agains. Not what you want in a much more serious emergency. I hope UAL puts their newer hires thru their paces and weed out those that melt under stress. Flying transport cat airframes should always be a meritocracy.
I watched them taxi off the runway from Signature ramp with all the CFR rolling……I thought….a Boeing product and United…..what could go wrong?
"Another one" 😂
When she switches frequency should she say “Emergency Aircraft”?
Not necessary at all it’s in the data block
Does anyone know if FL100 is safe in case of structural damage?
Master of obvious statement from a pilot..it depends.
Pressurization is low at 10K
..so, at least at that level, not too much outward force on the structure.
more on my posted comment....
They were at 10000', not FL100. The transition altitude in the US is FL180. That said, the aircraft pressure will be very low at 10000 and structural failure is nearly impossible under normal forces.
@@N1120A Isn't 10000' same as FL100? Did you make that distinction because of the pressure setting? Ty!
@@BlueSkyUp_EU no, they aren't the same. Flight levels are on standard pressure 1013hpa/29.29 inHG. In the US, 10000' is an altitude based on the local altimeter.
@@N1120A So it is the pressure setting. Ty!
I wonder how much that is going to cost? Even if the engineers don't find any structural issues probably at least a few hundred thousand. Somebody is not getting their bonus this year. I wonder if they would have continued to Spain if the other pilot hadn't reported it.
Excellent question!
They were aware, they already started to communicate about it but had to aviate and navigate and do some crew resource management I think. Then the tower reported it to them and they were not surprised.
They knew of the tail strike even before the report. If the tail skid makes contact there is an EICAS message in the cockpit saying so. Plus diversions like this is part of doing business. Yes, they are expensive.
If there is no damage to the pressure bulkhead or fuselage structure it’s not a huge deal. Could be a matter of replacing the tail bumper Assy. If the pressure bulkhead is wrinkled, it will be in the low millions. The entire tail has to be removed to access the bulkhead.
Somebody SNITCHED on them, they could have continued to distination! Unless the frame got bent I'd carry on!!😅🙄
The airplane will snitch immediately to the company and to the pilots on the flight deck. To continue on would have resulted in pilots being fired also if you have a tail strike the pressure vessel could be damaged and unsafe for flight above 10,000 feet. The emergency procedures for tail strike is decend and unpressurized then land at the nearest suitable airport.
Aeroflot has entered the chat
Dude the plane tells on you.
It sounds like I’m listening to children in the cockpit.
☕️
If Boeing fails to deliver bad news, it is United.
Those two get a dynamic duo
😂😂😂😂😂😂
And then there is always you.
@@RLTtizME come on, it's just a joke based on facts on recent events
Maybe Boeing can buy United and call them BOEING UNITED! That would be a scary airline to fly!
Pilot on comm's, I'll bet, is the amazing child of a carrier military parent.
! Oh First &&& this flew over my house, and I saw it . I know ," who cares." lol
about you being first?
Who cares? 😂
well at least they didn't dump fuel as I was looking up
@@cranjismcbasketball7329😅. I asked for it
DEI pilots strike again. (pun intended 😂)
Don’t pull up!
*****2 female pilots up there.******
At least they were 2 female voices in the cockpit.
Your point?
@@kimberlywoodbury1739 nothing, just stating a fact. what's your point?
@@YouCanSeeATC indeed.
@@KuostAwhy do you feel the need to point it out
wonder if this was pilot error or just another boeing incident
pilot error for sure its easier to tailstrike a longer plane like the 767-400 involved in this
Why is this an emergency? with trucks too?
Because there has been a tailstrike which could let the airplane go up in flames!!
The trucks are because the heavy landing may put lots of energy into the brakes and could possible cause a brake fire.. Emergency vehicles are an easy callout, they also have the ability to check for hot brakes with a infrared heat gun.
Primarily the crew wants the ARFF team to inspect the aircraft for damage, leaks, etc.
@@thomasaltrudaoh yeah. thx forgot!😅
Possible damage, and overweight landing.
There is only three times in a flight when the use of heavy in your cal sign is required. It got very irritating to hear it over and over and illustrates lack of ATC radio knowledge.
not sure what country you’re from but in the US and in the terminal environment only the word “heavy” is required in every transmission if the aircraft has been designated a “heavy” . It is an added safety measure and the intent is to remind controllers they are dealing with a heavy jet and increased separation minima is REQUIRED
That's the equivalent of scratching the rims on the curb.
No it’s not.
@@tkeuvelaar9689 you're not married, are you?
Which induces almost as much cringe as hearing someone call wheels "rims"
These comments are insane 😂
Her ego went out the window and started to learn to be humble and polite due to the fact she caused the t/o tail strike….
She wasn’t the pilot flying jackass, she was the nonflying pilot.the nonflying pilot’s duty’s include talking on the radio loading the FMS and in this case running the QRH emergency checklist, calling the company and telling them what’s up and notifying the flight attendants that they are returning to the airport, as well as getting the landing data and checking break cooling time due to an over weight landing. This tail strike was brought to you by the Capt the flying pilot.
@@dougbrown8331 You have received 20% tip for your participation…
Such unnecessarily wordy communications from her end. I feel slightly less safe knowing she’s part of a professional flight crew
No thanks, United.
Okay keyboard expert. It was good communication.
Her communication was excellent.
Her communication was great.
Does the girl pilot have a permission slip from her parents?
Sorry too easy :)
Obviously, she was on the comms, not the pilot flying.
= her job is safe. Even if a new pilot on probation, and not yet union protected.
That said, if it was a tail strike it requires a serious inspection.
Remember in 1985,
the tail blew off a 747 in Japan due to an incorrect repair after a tailstrike.
RIP.
A female pilot really brings out the basement dwelling mysogynists. I hope you didn't/don't raise any daughters. Though I guess that's very unlikely if you can't respect women
I question the piloting skills today
What do United and Boeing have in common? Hint. It starts with DEI.
So, when a high time white male runs off the end of 27 in IAH it is because he’s white and a guy? Most airline accidents are caused by white male pilots. I’m from PDX. I saw a UA DC-8 mistakingly land at Troutdale and another DC-8 crash into Burnside St. because they ran out of gas! It took 6 white men to pull off those two incredible blunders.
promotes DEI faux outrage, opinion invalid
DEI
How do you know what the PF looks like if you only hear the PM
does your racism prevent you from forming a sentence?
"DEI" in a comment means "I'm too stupid to get the job this person has".
Also PM, not PF.
This is getting old.
@@alan_davis I HAVE the job that person has. And DEI is a MAJOR problem in the industry. Pull your head out of your ass.
A chick with an ATP.
This is 2024. What is special about that?
@@ninerlives Everybody's commenting about how professional Ms. Professional Airline Pilot was on the radio. Nobody's commenting about her LOUSY PILOTING. TAIL STRIKES ARE THE PILOT'S FAULT. She must have big tits because the comments would have been way different if a male pilot pulled this stunt.
Amelia Earhart would still be with us had ATC done its job.
@@jimjones-pz1tt Hey smartass, guess who normally does the talking on the ground: The first officer. Since she did the talking in the air as well, then the takeoff and thus tail strike were likely committed by the CAPTAIN.
Hello?
Wow what is this, 2024? What is your point. Remove all doubt of what you mean to say.
Women drivers…amirite?
☕