SOLUTION TO LAUNCH YOUR LG APPS: To get Alexa to launch Apps on your LG TV, it requires different phrasing than all the other commands. You have to tell her to *ask LG* to do it. So for example: To launch the Prime Video App, say “Alexa tell LG to launch Prime Video on [my TV]” (or whatever your TV is named). Same goes for Netflix and any other app. I just tested it and it works.
Whenever I try this, like launching Spotify, the TV just says searching for apps and shows the installed Spotify app for me to select with the remote -it doesn't launch it automatically. Any ideas?
Here's how to get it to turn on (from LG support and it actually worked: 1) Turn your TV off. 2) Unplug it from the outlet. 3) Press and hold the power button on the TV for 15-20 seconds. 4) Wait for one minute and then plug your TV back into the outlet.Tell Alexa to turn your TV on.
Thank you! Thank you! That worked. Lost 2 hours of my life trying to figure this one function. My previous LG setup quickly and did not have this issue. Couldn't figure out what I was doing wrong. These instructions should be on their site.
Good vid. But please note viewers that your LG tv may not have the Webos tab even if it is a webos tv. The 8 series tvs were shipped to some countries without the app and it can't be installed. Why companies do this I have no idea. surely it isn't a rights issue in this case but who knows. I know this is the case with New Zealand models. Amazon has good info on which countries models were shipped with the app. The 9 series I think, were shipped with the app or automatically connect.
I just enabled everything now. In late 2019 I am able to turn the TV on with voice commands. However, I'm also having problems with launching apps via voice command. My Echo just says "I couldn't find any enabled video skills. Please enable video skills & devices." When i go to the TV & Video section of the settings I see a list of apps but no mention of LG TV or Netflix. I'm at a loss because when I first connected the TV to the Echo the example commands on-screen showed launching Netflix as a possible command.
Same thing here. I keep getting the same ""I couldn't find any enabled video skills. Please enable video skills & devices." message. And I wasn't able to connect my Echo Dot to my Tv even though I can control my Tv through my Echo Dot. When I try adding my Echo Dot to my TV in the Alexa app it just says it couldn't find any Alexa's devices and that I should use the same account on both Alexa (tv) and my Echo, lol. Of course I did.
Your LG TV must support webos 4.0 in order to support this feature. Find out in your TV Settings >General>About this TV. My LG TV has webos 3.8. Not sure what the alternative is? Maybe an Amazon Fire Stick?
Jordan Mercado: I don’t think that was her problem. She was using the wrong phrasing. For some weird reason, Alexa can’t launch them herself; she has to ask *LG* to do it. I posted the exact phrase in a separate comment. PS: she clearly had the right webOS version or it wouldn’t have linked in the first place, and Alexa wouldn’t have been able to turn the TV off/on, switch inputs, or change volume. TVs under version 4 can’t use Alexa at all.
FINALLY. THANKYOU! After jumping through SOOOOO many hoops with passwords and stuff, I’ve got my new tv working with Alexa! Easy to follow and simple instructions! Liked and subbed!
Thanks , worked for me , I had to download th basic app as it would search for new devices or work on the other app , pretty slow and basic but I'm just happy I can turn on the TV with my voice now
Thanks so very much - I've been trying to get my TV linked to Alexa for best part of a year and only thanks to you have I been able to do it! Brilliant
Thank you so much I tried setting this up on my TV 12 times and failed. I was logging into my LG account instead of Amazon under the skills which I believe was causing me my issues. I didnt notice the Amazon login option before. Works great now except when I say Alexa, set my TV to channel 25 all I get is TV isn't responding.
The LG ThinQ app use to change channels for your topbox (AT&T, Uverse, etc), but stops working. 😤 however it does work if you use LG’s live TV. I hope LG fixes this Buggy App soon. However I do like the feature to listen to TV using your smartphone and wireless earbuds.
Thank you for the video....it's very interesting. Today is possible turn on the TV also? Because in the video you show only how turn off the TV. Thanks
I have a LG UJ 6300 smart UHD This series does not show up on the compatibility list but the software is higher than v4.0 mine got updated to 5+ . Can I add Alexa ?
I managed to setup my samsung series 7 tv today and I had to download the smart things app and then link it to Alexa. It also works with Google home as well. I can turn my tv on from both devices. .
OK, but what if your TV has Alexa built-in I am having trouble it’s bad enough. I had to buy an extra remote because the remote that came with the TV doesn’t have an Alexa button when the box at the store said it had Alexa built it such a rip off.
Hmm very nice tutorial thanks! For me the volume up down does not work, switching channels does not work, only on / off and switch input to HDMI1 works or playing music on TV. Too bad, wished I could use it like you, switching channels and controlling the volume :( - I have a LG7370 Smart 4k with Alexa - so it's compatible... what am I doing wrong that only some commands work? I followed your tutorial step by step! Thanks!
I had this problem as well. Then I updated the tv and a new option appeared in settings/connections. It is voice control. Once I did that I could suddenly do everything. Now I just want to know why I have to say "Alexa, ASK LG to turn volume down on tv" The video had simple voice commands but I have to add ASK LG like a game of Morher May I
I found a solution, in some country amazon Alexa app are not available !!! I have just changed my tv location to Australia and the setup option appeared 🙂
Go to "skill and games" and search for "lg thinq complete" and sign in. After that you can give commands like "alexa, ask lg to launch UA-cam on my tv". It will work. 👍✌
@@youtubefan1224 to my knowledge I think the tv has to have the web os 4.0 system which mine doesn't I've searched the lg store for the Alexa app and no luck. I knew I should have ordered a TV with Alexa built in! I have been able to turn it off and change volume with alexa by downloading the lg thin q app but it won't turn on the tv or change channels so that's a bummer.
@@Greenfarmer25 absolutely! Apparently LG has produced TV Models with Built in Alexa / Google Home but my TV is of 1 generation earlier than those models. But when I saw this video, it appeared as if any LG TV with WEBOS is capable of being connected to Alexa but this video seems off the mark which is why some vital information is missing like the WEBOS straight away opening into Alexa set up page.
Caroline, you're content is great, and I've subscribed. Quick question, after you've finished opening all your presents. . . Do you think this will work with my TV in its current state? I have a Samsung smart TV and its already connected to WiFi and using a Samsung Account. My Echo Dot won't find the TV and Alexa looks for a "hub". Thanks for any help.
2 роки тому
can't find the WebOs app in my Lg Tv, is in my iPad, in my Mac, but doesn't show in my Tv
Hi Caroline, I did follow your tutorial and it worked perfectly. However, after a few months, my LG Smart TV does not want to respond to Alexa whenever I command it to TURN ON. It does however respond when I command it to TURN OFF. I did try to disconnect my Eco Dot and reinstall but it still does not want to TURN ON. What might be the issue here?
Carolina, I have link my Amazon account to LG Smart Thinq app , I can use my LG remote to ask Alexa to switch channels but on my phone Alexa app when I try to say is not responding but my phone is link to my Amazon account
Hello again. Is it possible to set my lg sound bar to my echo dot. I've tryed and tryed and had no luck what so ever. Any help would be muchly appreciated. Thank you 😀
Hello my tv is compatible but that icon is not showing in list..how can I get that app..?? Tried on LG store ..I downloaded lg smartthinq in Alexa app from my mobile..but that icon is not showing in the list..please help me
I bought my tv on 2018 I already setup al accounts but when I’m trying to add log ThinQ to skills it say error and I can’t linker . Can you help me pleas .?
I'm planning to buy 2 Amazon Echo devices. Is it possible to use them in conjunction as output speakers for the LG TV. My LG TV's inbuilt speaker quality has deteriorated over the years and it now sound muffled. Your help would be much appreciated
"Turn on" is not available because when the TV is off it's not connected to the internet, so Alexa can't find the device. There's an RF transmitter that works with Alexa, it works like an universal controller, I got one that can turn on my TV, Home Theater and other devices
2019 OLED / WebOS 4.5 - Settings button, All Settings, Connection, Link To Device for Voice Control. Why LG moved it from the front screen to buried in a menu I have no clue....
Spent a good hour trying to get Alexa to discover my TV. **Solution** Log in using amazon option for everything. Do not use “login with google” or else it’ll detect your TV but won’t discover your device. Hope that helps somebody.
GUYS GET BOTH APPS THAT WERE SHOWN! I tried it and it worked!
Make sure you say “ask LG” too.
The LG app?
SOLUTION TO LAUNCH YOUR LG APPS: To get Alexa to launch Apps on your LG TV, it requires different phrasing than all the other commands. You have to tell her to *ask LG* to do it. So for example: To launch the Prime Video App, say “Alexa tell LG to launch Prime Video on [my TV]” (or whatever your TV is named). Same goes for Netflix and any other app. I just tested it and it works.
Whenever I try this, like launching Spotify, the TV just says searching for apps and shows the installed Spotify app for me to select with the remote -it doesn't launch it automatically. Any ideas?
You are a lifesaver! I spent hours with tech support and you explained it perfectly.....thank you!!!!! Now it works
To launch an app you have to say "ask LG to launch UA-cam on my TV" the ask LG part I think makes sure it's using the TV ap and not like a fire stick
After a year you finally solved my problem!! Thank you
If you can't find WebOS go to settings
That works for me. Thanks!!
It doesn’t show link to devices for voice control
Thank you!!!
Can’t find this option in 2022
I can’t find it
Here's how to get it to turn on (from LG support and it actually worked: 1) Turn your TV off. 2) Unplug it from the outlet. 3) Press and hold the power button on the TV for 15-20 seconds. 4) Wait for one minute and then plug your TV back into the outlet.Tell Alexa to turn your TV on.
Thank you! Thank you! That worked. Lost 2 hours of my life trying to figure this one function. My previous LG setup quickly and did not have this issue. Couldn't figure out what I was doing wrong. These instructions should be on their site.
I finally got it to work with your help!! Thank you so much for this detailed tutorial! ❤️
Thank you thank you thank you!!!!!!!!! I watched 10 videos and you showed the whole process thank you
Good vid. But please note viewers that your LG tv may not have the Webos tab even if it is a webos tv. The 8 series tvs were shipped to some countries without the app and it can't be installed. Why companies do this I have no idea. surely it isn't a rights issue in this case but who knows. I know this is the case with New Zealand models. Amazon has good info on which countries models were shipped with the app. The 9 series I think, were shipped with the app or automatically connect.
I just enabled everything now. In late 2019 I am able to turn the TV on with voice commands. However, I'm also having problems with launching apps via voice command. My Echo just says "I couldn't find any enabled video skills. Please enable video skills & devices."
When i go to the TV & Video section of the settings I see a list of apps but no mention of LG TV or Netflix. I'm at a loss because when I first connected the TV to the Echo the example commands on-screen showed launching Netflix as a possible command.
enable video skill on the alexa app
@@ceciln7341 how? All I see is TV & video skills and that doesn't work
Same thing here. I keep getting the same ""I couldn't find any enabled video skills. Please enable video skills & devices." message.
And I wasn't able to connect my Echo Dot to my Tv even though I can control my Tv through my Echo Dot. When I try adding my Echo Dot to my TV in the Alexa app it just says it couldn't find any Alexa's devices and that I should use the same account on both Alexa (tv) and my Echo, lol. Of course I did.
Worked thank you!
Your LG TV must support webos 4.0 in order to support this feature. Find out in your TV Settings >General>About this TV.
My LG TV has webos 3.8. Not sure what the alternative is? Maybe an Amazon Fire Stick?
Jordan Mercado: I don’t think that was her problem. She was using the wrong phrasing. For some weird reason, Alexa can’t launch them herself; she has to ask *LG* to do it. I posted the exact phrase in a separate comment.
PS: she clearly had the right webOS version or it wouldn’t have linked in the first place, and Alexa wouldn’t have been able to turn the TV off/on, switch inputs, or change volume. TVs under version 4 can’t use Alexa at all.
FINALLY. THANKYOU! After jumping through SOOOOO many hoops with passwords and stuff, I’ve got my new tv working with Alexa! Easy to follow and simple instructions! Liked and subbed!
Thanks , worked for me , I had to download th basic app as it would search for new devices or work on the other app , pretty slow and basic but I'm just happy I can turn on the TV with my voice now
Thanks so very much - I've been trying to get my TV linked to Alexa for best part of a year and only thanks to you have I been able to do it! Brilliant
I don’t have a web os app and it’s not on the content store could it be because I’m from Scotland?
Thank you so much I tried setting this up on my TV 12 times and failed. I was logging into my LG account instead of Amazon under the skills which I believe was causing me my issues. I didnt notice the Amazon login option before. Works great now except when I say Alexa, set my TV to channel 25 all I get is TV isn't responding.
Thank you . You really made that simple enough.
Bummer I have WebOS 3.8. Wonder if 4.0 is coming to the C7P.
The LG ThinQ app use to change channels for your topbox (AT&T, Uverse, etc), but stops working. 😤 however it does work if you use LG’s live TV. I hope LG fixes this Buggy App soon. However I do like the feature to listen to TV using your smartphone and wireless earbuds.
Thank you for the video....it's very interesting. Today is possible turn on the TV also? Because in the video you show only how turn off the TV. Thanks
I have a LG UJ 6300 smart UHD This series does not show up on the compatibility list but the software is higher than v4.0 mine got updated to 5+ . Can I add Alexa ?
Did you get it to work? I also have uj series
I managed to setup my samsung series 7 tv today and I had to download the smart things app and then link it to Alexa. It also works with Google home as well. I can turn my tv on from both devices. .
Very good video on how to set it up. Thanks.. I am thinking on getting me an echo speaker but I want to control everything at home lol
My TV is a model lg signature, produced in 2017. Can I connect him to Alexa? I can't to find the application of alexa in the menu.
Best app iv found, simple and easy to understand and works great
OK, but what if your TV has Alexa built-in I am having trouble it’s bad enough. I had to buy an extra remote because the remote that came with the TV doesn’t have an Alexa button when the box at the store said it had Alexa built it such a rip off.
Hey, my tv doesn’t show that particular icon, what are your recommendations? It’s a pretty recent model tv !
You can check if your LG TV is compatible here - www.lg.com/us/support/works-with-google-alexa-voice-assistant
@@Caroline its compatible but dont have the icon ...
@@airammartin so how do you get it to work
I don't have a web-os on my LG TV. Should have. It's brand new. Smart tv
Thank you for the help
Hmm very nice tutorial thanks! For me the volume up down does not work, switching channels does not work, only on / off and switch input to HDMI1 works or playing music on TV. Too bad, wished I could use it like you, switching channels and controlling the volume :( - I have a LG7370 Smart 4k with Alexa - so it's compatible... what am I doing wrong that only some commands work? I followed your tutorial step by step! Thanks!
I had this problem as well. Then I updated the tv and a new option appeared in settings/connections. It is voice control. Once I did that I could suddenly do everything.
Now I just want to know why I have to say "Alexa, ASK LG to turn volume down on tv"
The video had simple voice commands but I have to add ASK LG like a game of Morher May I
Thank you, well explained and very helpful!
Thanks for the help was very easy to follow
Hi I'm so thankful for your help!!! Can I hook up my LG Smart Tv with Firestick to stream philo??
Hi Caroline, is there a list of commands which work with the LG Basic setup? Thanks
What if you don’t have the WebOS app on your LG TV please?
For the LG UM7300 , can I use an ECHO "DOT" to give commands for the TV?
Where you able to do it?
the application does not appear in the store , only Amazon prime.
same here .. can't find that app anywhere ..
Same here
Can't find Amazon Alexa application
I found a solution, in some country amazon Alexa app are not available !!! I have just changed my tv location to Australia and the setup option appeared 🙂
Thank you I was going crazy trying to figure out. Thank you all your videos are supper helpful
Great help but volume control don’t work with soundbar.
Alexa does turn on/off my tv but it doesn’t recognize to launch any video app like netflix, youtube etc.
Go to "skill and games" and search for "lg thinq complete" and sign in. After that you can give commands like "alexa, ask lg to launch UA-cam on my tv". It will work. 👍✌
@@nikhilnihal did the same , alexa dosent respond other than turn on and off , any solution?
Great vid. I was having trouble setting up but your vid was great.
How do we delete the " Google Assistant History " on L G TV ( " Play Foxtel " "Play You Tube " etc ) All the past requests ? Thanks
How did your WebOS straight away open into Alexa Setup page?
That's my question also! Have you got it to work yet?
@@Greenfarmer25 no, unfortunately no. I have kind of given up on it. The video seems inaccurate.
@@youtubefan1224 to my knowledge I think the tv has to have the web os 4.0 system which mine doesn't I've searched the lg store for the Alexa app and no luck. I knew I should have ordered a TV with Alexa built in! I have been able to turn it off and change volume with alexa by downloading the lg thin q app but it won't turn on the tv or change channels so that's a bummer.
@@Greenfarmer25 absolutely! Apparently LG has produced TV Models with Built in Alexa / Google Home but my TV is of 1 generation earlier than those models.
But when I saw this video, it appeared as if any LG TV with WEBOS is capable of being connected to Alexa but this video seems off the mark which is why some vital information is missing like the WEBOS straight away opening into Alexa set up page.
@@youtubefan1224 yes! And the video seemed edited at that part where she pulled up the Alexa screen anyhoo Im still happy with my new tv so far ✌
Thanks for sharing this.
Caroline, you're content is great, and I've subscribed. Quick question, after you've finished opening all your presents. . . Do you think this will work with my TV in its current state? I have a Samsung smart TV and its already connected to WiFi and using a Samsung Account. My Echo Dot won't find the TV and Alexa looks for a "hub". Thanks for any help.
can't find the WebOs app in my Lg Tv, is in my iPad, in my Mac, but doesn't show in my Tv
The set up to for Alexa app is gone and my Alexa just says there is no TV connected to LG except on the lg app I can control the TV fine
I was looking to turn ON tv by alexa when tv is standby mode. but unfortunately turning ON by alexa is not working..
Who owns 1 TV? Great video tho thanks for the upload.
@SIR3N SN1P3Z I also liked yours
Not everyone owns more then one SMART tv, we're not rich like you.
Hi Caroline, I did follow your tutorial and it worked perfectly. However, after a few months, my LG Smart TV does not want to respond to Alexa whenever I command it to TURN ON. It does however respond when I command it to TURN OFF. I did try to disconnect my Eco Dot and reinstall but it still does not want to TURN ON. What might be the issue here?
following
You have to go to the lg content store then go to apps and press all then go down to life and info and download it then do the rest
My tv is a 4K 2019 smart tinq but I do not have the web os ! How can I get this please.... thanks
thanks for very helpful video..idk if you can answer me...
how can jbl charge 3 speaker being controlled by alexa.
Carolina, I have link my Amazon account to LG Smart Thinq app , I can use my LG remote to ask Alexa to switch channels but on my phone Alexa app when I try to say is not responding but my phone is link to my Amazon account
I try open it over again. It keeps saying loading request time out.
Hello again. Is it possible to set my lg sound bar to my echo dot. I've tryed and tryed and had no luck what so ever. Any help would be muchly appreciated.
Thank you 😀
I don't have the the LG smart thinq skill on my Alexa app. Any alternative?
I don't have the web OS in my TV apps.
Hello my tv is compatible but that icon is not showing in list..how can I get that app..?? Tried on LG store ..I downloaded lg smartthinq in Alexa app from my mobile..but that icon is not showing in the list..please help me
I watched your video seems pretty easy. I will try this in next few days and will let you know if it works. Hank you for your video... 😀
Do you have to have the magic remote to enable this?
it doesn't work, the webos app is not displayed in my tv
Excellent video. Thank you so much.
Great how-to video. Thanks
I bought my tv on 2018 I already setup al accounts but when I’m trying to add log ThinQ to skills it say error and I can’t linker . Can you help me pleas .?
Can i connect alexa echo dot to LG 4k UHD TV ?? For that whats the process ??
Hi. Very nice video. Very informative. But when I go to alexa app I cant find the lg smatThinQ
I am not able to find that light blue coloured app
Lol!! I'm using ear buds because all my Alexa devices we're going crazy from her giving Alexa commands to her tv
Thank you so much. This is has been so very helpful.
Your Awesome!
Thanks for the reply. I've since found out my t.v. is a 2017 model and they didn't set them up for Alexa.😣
Can I connect my Echo Show 5 to LG WebOS version 3.21?? Pls help!
I'm planning to buy 2 Amazon Echo devices. Is it possible to use them in conjunction as output speakers for the LG TV. My LG TV's inbuilt speaker quality has deteriorated over the years and it now sound muffled. Your help would be much appreciated
Were you able to get the echo to work as a Bluetooth speaker!?
Despite all the advertisements Alexa isn't available on the LG CX in the Netherlands.
Thank you!!!
Hello
I can connect Samsung ue40g6400 with Alexa ?
thanks for this.
How you get the clock display on screen on web os tv??
Now tell Alexa to turn on TV 😂
Are you still not able to turn on the tv with alexa device?
Where do I download and install webos? I don't have it on my tv
did she say gear button?
Hi, thanks for this great video. Just a quick question..
Is the "turn ON" available now?
"Turn on" is not available because when the TV is off it's not connected to the internet, so Alexa can't find the device. There's an RF transmitter that works with Alexa, it works like an universal controller, I got one that can turn on my TV, Home Theater and other devices
If your tv has quickstart+ (settings - general- additinal settings - quickstart+) then yes. 2019 models seems to have it and it works for mine now.
Logitech Harmony hub will allow you to turn on your TV through Alexa.
Alexa screen doesn't pop up when I go to web os???
2019 OLED / WebOS 4.5 - Settings button, All Settings, Connection, Link To Device for Voice Control. Why LG moved it from the front screen to buried in a menu I have no clue....
Thanks Jason. I couldn’t find the app on my LG tv to set this up. All sorted now, including been able to switch TV on using Alexa.
Dude you are a freaking life saver, I spent almost an hour try to get this to work. Once I followed your steps bingo all systems go
Alexa app not in lg tv,how to dowload Alexa app
Do you need the magic remote for this to work? Tv coming tomorrow.
Thanks, However LG provide the service only in USA and UK.
She is so beautiful!
How do you get it to turn on tv
you dont need a phone to do this.
its cool i can now play amazon music on my tv now i linked accounts.
I can’t open youtube with the echo dot
Alexa works only with smartphone and lg tv or i need an echo dot?
Spent a good hour trying to get Alexa to discover my TV.
**Solution**
Log in using amazon option for everything. Do not use “login with google” or else it’ll detect your TV but won’t discover your device. Hope that helps somebody.
Then how to use Google related services?
Is it possible now to turn on the TV using Alexa?