MY HONEST (NOT SPONSORED) FARFETCH EXPERIENCE - Items MISSING from my order… How did they handle it?

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  • Опубліковано 23 лис 2021
  • OPEN ME FOR TIMESTAMPS~
    So this was my full Farfetch buying experience! Honest, unsponsored, and ultimately… not too upset I guess. Would I have preferred to have no issues from the start and been saved some stress? Yes. But I think the resolved it alright. However in regards to the bag… Oof, should I keep it even though I also want to buy the wristlet?? Is it okay to own both?? (Will I ever figure out my hair?? 😅)
    00:22 - Chatty intro
    00:59 - Backstory
    04:47 - Contacting Farfetch and their responses
    13:07 - Final Farfetch response
    15:28 - Conclusion re: dealing with Farfetch - would I buy again?
    17:36 - About the bag though… (I get chatty 😅)
    29:55 - Conclusion
    YSL mini lou, Farfetch (you can use discount codes! ‪@CassieThorpe‬ has an active one right now: 10YTCASSCASS for 10% off!)*: go.magik.ly/ml/1cfaw/
    YSL mini lou, Neiman Marcus (comes in green!)*: go.magik.ly/ml/1cb96
    Green YSL wristlet*: go.magik.ly/ml/1cb8h
    Mentioned videos:
    + My original unboxing video: • SAINT LAURENT FARFETCH...
    + Luxury and judgement (and shame): • LUXURY AND JUDGEMENT (...
    + Is purse peace possible?: • ACHIEVING PURSE PEACE…...
    + Fighting FOMO: • WHY I RETURNED MY VINT...
    If you like unboxings, I’ve done a few! Here is my playlist: • Unboxings
    Some Chattier Videos!
    + Are UA-camrs narcissistic?: • Are UA-camrs NARCISSI...
    + Where are we at with Chanel? Alienated? Desensitized?: • WHERE ARE WE AT WITH C...
    + Mindful buying Louis Vuitton Unboxing: • LOUIS VUITTON UNBOXING...
    Other videos you might like:
    + Unboxing a hard to find Chanel piece: • HARD TO FIND CHANEL UN...
    + Louis Vuitton Buying Guide! How to buy preloved LV: • VINTAGE LOUIS VUITTON ...
    + The 5 most EXPENSIVE things I DIDN’T buy: • The 5 Most EXPENSIVE I...
    + Vintage Louis Vuitton Unboxing: • BUYING LUXURY ON EBAY!...
    + Please don't do this to your Chanel! Some usage and storage mistakes to avoid: • PLEASE DON’T DO THIS T...
    + 💸 Let’s talk money! How I manage my money and afford luxury: • LET'S TALK MONEY! HOW ...
    + Dream Item Hermes Unboxing: • HERMES UNBOXING - A DR...
    + Before and After handbag rehab! Vintage Coach bag was COVERED in mold: • BEFORE & AFTER HANDBAG...
    Thank you again for watching. I'd love it if you said hi on Instagram 😊 / classicswithaquirk
    Don’t forget to like and subscribe ❤️
    The * items are affiliate links and I gain a small commission if you use them, though you don’t pay any extra 🙂
    #ysl #saintlaurent #farfetch

КОМЕНТАРІ • 153

  • @hollygrace6814
    @hollygrace6814 2 роки тому +23

    This is a GREAT video - there DOES need to be more conversation about Farfetch and other sites from consumers and not sponsored youtubers. I take sponsored videos with a huge grain of salt. Farfetch is a huge hit and miss. Some orders, great. Fast, packaged, good pricing. Other times, the box is damaged, the ITEM is damaged, or paperwork is missing. My mum ordered a pair of Dolce and Gabbana shoes and they were completely broken. So i dont know... I will continue being a customer, but I am sick of seeing sponsored videos that are not reality

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому +2

      Thank you so much! I’m really sorry to hear about your mother’s experience with them. I agree that it’s important to cover all bases when it comes to something that is often sponsored. Even if I ever were to somehow get FF to notice me and want to collab (😂) I’d still need to make it clear to them that I would be mentioning this kind of experience.

  • @scarlettavery8077
    @scarlettavery8077 2 роки тому

    That’s great that you got it resolved to your satisfaction. Persistence pays 👏🏼. Hopefully if you re order the next bag comes with all the bells and whistles that an expensive designer bag should. Looking forward to the next unboxing

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      Yes, I'm happy with the end result at least! Thank you 😊

  • @lindsaystevenson8840
    @lindsaystevenson8840 2 роки тому +13

    Love your videos ❤️ I would feel the exact same way as you do if I bought an item that was suppose to be brand new

  • @Camahone
    @Camahone 2 роки тому

    Thanks for the update, it's nice to have the experience from a real customer. I have both the YSL wristlet and the camera bag. These items are different in terms of use, the wrislet is great for an evening out, but not very practical for everyday use, even if you turn it into a crossbody. The camera bag is fabulous as a day bag! If I was you, I'll return this one, buy a black or a neutral one instead and get the wrislet! These 2 items complement each other.
    Love your videos ❤️

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      I really appreciate your input. Thank you for watching! I will admit to definitely considering both 😅

  • @dawnlovescouture2644
    @dawnlovescouture2644 2 роки тому +3

    I’m glad that Farfetch was accommodating with your request because you were very reasonable to want to get an exchange. It might be good that you had the extra time to think about which bag you would like more. Don’t ever feel pressured to make a decision based on hurting other people’s feelings. You have to be happy about it, it’s your money!

  • @WhiteandSparkly
    @WhiteandSparkly 2 роки тому

    Hi!
    I'm glad to hear Farfetch was able to resolve the issue to your satisfaction. As for the YSL mini lou camera bag, it is SUCH a practical bag that really transitions well from day to night. I personally own one and I have to say, I always catch myself reaching for it! It is gorgeous, fits so much, durable, dressy yet casual (if that even makes sense haha), lightweight, classic shape, and the list goes on. That green color is so pretty and looks great on you. I hope you decide to keep this green camera bag. :)

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому +1

      Thank you so much for your input! I really appreciate it. I am making my decision on whether or not I’ll return or exchange today, and I’ll admit, I’m leaning towards an exchange 😅

  • @joanneduncan1935
    @joanneduncan1935 2 роки тому

    I always learn from your videos.
    Great info. Thanks

  • @sharleensun4906
    @sharleensun4906 2 роки тому

    Beautiful green mini bag, I love it. Thanks for sharing.

  • @BananaAna-hw8wi
    @BananaAna-hw8wi 2 роки тому +1

    Good for you for sharing your farfetch experience - appreciate knowing the options they provided you. I think you should do what feels right for you - these items are expensive and at the end of the day it’s your money. I am also new to luxury so I feel your reluctance to overspend. I do really love this bag on you and think you should keep it and get the wristlette too ☺️ but it’s totally your choice - good luck 💕

    • @Shanycole
      @Shanycole 2 роки тому

      Welcome to the world of luxury. You’re doing the right thing by pacing yourself and not overspending. Your comment is spot on!

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      Thank you so much for your input! I appreciate it, and you watching 💕

  • @artiesopinion9135
    @artiesopinion9135 2 роки тому

    Thanks for the update I think you made the right decision returning. Funny how they said they ship the bag as it was received by the "boutique" never really acknowledged the items are new-unused. Enjoy the wristlet.

  • @foodandlipstick
    @foodandlipstick 2 роки тому

    I think you made the right call returning this bag, especially if you’re wanting the wristlet more and would use it more. Definitely buy the wristlet. It’s slightly more versatile because you can wear it a few different ways. It’s SO easy to convert it into a crossbody bag! However, I’m very happy to hear that Farfetch was able to give you a solution that you felt satisfied with.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      Yes, either way, I’m glad that Farfetch responded the way that they did, in the end! It has really helped not leave a bad taste in my mouth when thinking about buying from them again.

  • @Chrissy-cf1nm
    @Chrissy-cf1nm 2 роки тому

    Absolutely love this video and your take on the Mini Lou vs the clutch. Covid has definitely changed my views and perspective on my luxury buying. I’m by no means a minimalist, but I’ve definitely purged my bag collection and Joe spend time thinking before making new purchases. Do I really need this item? Will I use it? Is it going to just sit on my shelves looking pretty. It’s such a refreshing outlook to now have.
    Also imo as a YSL lover, I very much think that you’re making the right decision. The clutch is more versatile where as I’ve never liked the Mini Lou and do not think it’s worth the price point. Hat said I love the Medium Lou and have added 2 to my collection this year and am eyeing a third lol

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      Thank you so much! Oh my goodness, I agonize over purchases sometimes, over whether or not I WANT something or just want to ADMIRE something and can do that from afar 😅 it’s something I’m still figuring out. Half the time I don’t make a decision in time and lose out on the chance to buy the thing at all 😂 at least it saves me money!

  • @sammysosa9665
    @sammysosa9665 Рік тому +2

    I completely agree with you! I recently purchased Uggs from their (and although that doesn’t compare to your bag) the box came damaged, also the stitching on the right Ugg is messed up! Yes I got a $40 discount but with all the problems is it worth it? Farfetch specializing in luxury and designer goods needs to handle their customers purchases with care! If you’re buying an expensive item, it should be treated as such.

  • @almareyes121
    @almareyes121 2 роки тому

    Great video! I actually recently bought the wristlet directly from the Saint Laurent boutique and I was not planning on opening until my birthday in December but I took it out the same day just to check and make sure everything was okay before having it stored. Glad I did because the strap was packaged in a way that would’ve bent had I waited to open it. I also noticed there was no tag or care booklet/authenticity inside so I immediately text my SA to let her know they were missing. I was surprised to learn from her that they no longer include that when you purchase in the boutique. Seemed weird to me but I didn’t question it since she offered to have them mailed to me if I’d like. Of course I asked if she could and I received it in the mail within a week. This was my first time buying an item from an actual boutique in over two years so I’m not sure if it was just my local one? I usually order all my YSL items online from different retailers and direct website and have always had items with the authenticity cards.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому +1

      I'm glad you checked it! It's kind of annoying that you had to in order to make sure it was okay--and good thing you did! I'm glad it was taken care of.

  • @anjaprachtstueckwerk7546
    @anjaprachtstueckwerk7546 2 роки тому +1

    I´m really glad Farfetch came up with an acceptable solution!
    Re keeping the green bag- that´s for you and only you to decide! If it does not make your heart sing let it go. If you can honestly say you love it, keep it. The colour is gorgeous and it is a very different bag from the wristlet.
    Of course you deserve to have as many bags as you like to have. You pay for them with your own money you do work hard for. Nobody has the right to judge the size of your collection!

  • @lornadune6024
    @lornadune6024 2 роки тому

    I agree that the green color is amazing. I ended up getting a wallet on chain in that green color. It is beautiful. I also agree on getting the wristlet over the camera bag. I like the flap nature of the wristlet and the wallet on chain.
    It is a nice camera bag but I think the flap bag/wristlet versions will hold up better over time. I like the camera bag. I have one but I don’t feel the need to have another.
    Thanks for sharing your experience.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      Congrats on your wallet on chain! And thank you for watching 💚

  • @michellecrawford5692
    @michellecrawford5692 2 роки тому +17

    I bought a gold Chanel jumbo recently on Fashionphile and got a good deal but I didn’t love it. So I thought, I’ll show it to my friend and see what she thinks. I realized what I was actually considering was getting my friend to talk me into keeping something that I didn’t want. I did not show it to my friend. I realized if I need to ask someone else then I really did not love it and it needed to be sent back, which I did. I have to remind myself if I am questioning my purchase then I need to return it.
    You already know what you should do!😊

    • @Shanycole
      @Shanycole 2 роки тому +2

      Glad you sent it back! I’m bad at keeping things I know in my heart are not right for me.

  • @dianapurnell9814
    @dianapurnell9814 2 роки тому

    I think you made the right decision to return it. The clutch is beautiful too. I would never accept something that was not sent properly. Enjoy your beautiful green clutch.

  • @Born_inthe_usa
    @Born_inthe_usa 2 роки тому +8

    💚 Never doubt yourself and always go with what makes your heart sing I definitely have been there before I have saved for almost one year for this one bag from Louis Vuitton that was over $3000 and it came in a wrinkled, used dust bag and all the stickers were off the hardware and it looked like it was used and had an odor to it -- I ordered it online and sent it right back --- we work very hard for our money and deserve to be happy!!! never settle and don't ever worry about anything you are very polite and understanding ❣️❣️❣️ I'm so happy you went with the wristlet they are both beautiful bags. Happy Thanksgiving to you and your family ❤️❤️❤️❤️❤️❤️❤️❤️

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому +1

      What an awful experience 😱 I’m so glad you were able to send it back. I hope in the end you found an item you LOVED that was in exactly the condition it was supposed to be in! ❤️❤️ Happy Thanksgiving to you too!

  • @heyTracyK
    @heyTracyK 2 роки тому

    I'm happy for you that you'll get a store credit. For me, the response is they can't match the price I paid for if I return & repurchase because of the prices are the boutiques decision. I was not offered a store credit as well.

  • @Shanycole
    @Shanycole 2 роки тому +1

    Good response from them in the end.

  • @lkwwei1953
    @lkwwei1953 2 роки тому

    Just got the package from Farfetch today, it look like this item is from the boutique. When I first open the package, it is well presented with YSL black tissue paper, dust bag. But Iater, there is no payment receipt and return lable inside the box. There is care booklet and a piece of white small card with item name and lots of serial # in the small envelope. On some YSL unboxing video, it come with black authenticity card, just wondering if the white small paper card is the new authenticity card?

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      I'm so glad this one was packaged well! I didn't receive a pair receipt either, if it helps. And yes, I think the cards in the envelope is the authenticity info 😊

  • @kaylita6446
    @kaylita6446 2 роки тому

    It is so tempting to keep the bag because u are really getting it a good price.

  • @amulettecharms
    @amulettecharms 2 роки тому +6

    Hii! If it helps, I purchased a YSL Solferino bag from FarFetch back in April this year, and it also came from the YSL LA boutique. I can confirm that my bag did not come with an authenticity card-just a care booklet and dust bag. I didn’t know that YSL bags came with cards at the time and the bag was in perfect condition (no issues with packaging), so I kept it. I love your camera bag and (personally) think it’s more functional than the wristlet, but I might be biased as I’m not a wristlet person 😝 Nevertheless, that green color is amazing!! You can’t go wrong with either! ❤️

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      Thank you so much for your comment! I’m getting a lot of mixed replies on this authenticity card thing 😅 but either way, you’re right that the bag is beautiful and the color is gorgeous!

  • @dhriti_seth5748
    @dhriti_seth5748 2 роки тому

    LOVE this camera bag! Maybe I’m biased, and not much of a wristlet person. I’d keep the CB if I were you 😀

  • @DaylesAddiction
    @DaylesAddiction 2 роки тому

    I’d be buying that wristlet now on discount and comparing them together then decide if you want to send it back or send them both back or keep them both!

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      I wish I could! The wristlet in the color o want is only sold one place and it's ok backorder until the end of December 😅 that being said, the more I look at this bag, the more I think I do want to keep it 😅😅

  • @michellecrawford5692
    @michellecrawford5692 2 роки тому +4

    I need to add that I returned the Chanel Jumbo to Fashionphile knowing that I will probably be charged a 10 percent restocking fee. So that added to my wanting to justify keeping it. But ultimately I did not want to keep a $5000.00 bag that I did not Love!

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому +1

      I think you made the right decision! It is really annoying to eat a restocking fee, but better to just lose that than lose the $5000 for a bag that, as you said, you didn’t LOVE.

  • @michellecrawford5692
    @michellecrawford5692 2 роки тому

    I’m just wondering if you keep the camera bag will it always have a frustrating memory associated with it. I bought a YSL bag from a YSL store and wasn’t aware that I could not return it for a refund. I had to get a store credit. And then I had to find a replacement and I did not LOVE the replacement either but I was so frustrated with the process that I just kept it. I never used the bag, it was a small Lou Lou bag in dark beige. I recently sold it to Fashionphile for a loss but I was relieved to get rid of it and the unpleasant memories associated with it.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      That sounds like a really frustrating experience for you too 😩 I’m sorry that it happened- I only recently learned that YSL in-boutique purchases only allow exchanges. Not my favorite!

    • @michellecrawford5692
      @michellecrawford5692 2 роки тому

      You know what would be great, if you did a video for people like me… newbies! Like an informational video on policies like YSL boutiques No Returns only exchanges. Fashionphile restock fee. And many other mistakes I haven’t made yet😬 I have learned all of this at my own expense. I would love to help others not make the same mistakes as I have. Maybe you can ask your subscribers to tell you their worst luxury purchase mistakes and make a video .

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      That would be a great video! Thank you so much for the idea. I’ll have to brainstorm. Asking for input is a fantastic idea!

  • @jahfus
    @jahfus Рік тому

    I plan on buying some designer loafers from farfetch. Is that a good idea?? Awesome video 🤝

    • @classicswithaquirk
      @classicswithaquirk  Рік тому +1

      I would say there's no harm, especially if they're a good price. I was able to process the return without issue so in tht event they didn't fit or you didn't like them, you could always send them back.

    • @jahfus
      @jahfus Рік тому

      @@classicswithaquirk thanks so much 🤝

  • @zizilia9077
    @zizilia9077 2 роки тому

    It is a good offer to get a credit/refund for the higher price. I doubt many stores would agree to that. It sounds like you’re a bit disenchanted by the bag though after the experience. Fair enough. If you decide to keep it, wear it heaps, take it on adventures and get the value out of it. Both bags are pretty. IMO envelope clutch looks more elegant and chic, camera bag more playful and ready to party. I have the larger Lou camera bag and it’s become my favourite bag. I do have my eye on an envelope clutch too in a different colour. In different styles/colours I think both could be justified in my collection. The price point is good for the clutch. Once you make your decision whatever it is just dive in and don’t look back 😉

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      😄 you're exactly right. Make a decision, be happy with whatever I do, no regrets!

  • @youreannoying
    @youreannoying 2 роки тому

    just made my first order from farfetch last week and the balenciaga sneakers came from the same address as my ordered from the actual balenciaga website. however, I have a friend who ordered a pair from them and it came from a random seller and looked like it was throw in the box and had been used. we both thought maybe its a display pair they sold her.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому +2

      It's really hit or miss, I've discovered. At least they have a decent return policy...

  • @beautymaven3952
    @beautymaven3952 2 роки тому

    When you return the camera bag to Farfetch, are you still getting that credit or is it only for if you exchange? IF there is no bonus or gift card with purchase at Newman Marcus,, then I’d pay full price (so as not to miss out on getting that bag/color) and know that you still have a Farfetch credit for an additional item. If there is no Farfetch credit upon returning for full refund, then I’d just pay the full price for wristlet since regardless, it’s cheaper than the camera bag and at least you’ll know you got one of your favorite items before that color permanently disappears.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому +1

      So from what they’ve told me, if I return it and re-buy it, they will offer a credit that will cover the increased price of the bag. So no “additional” credit, just in relation to if I chose to rebuy the bag. Thank you for your input!

  • @iramb9115
    @iramb9115 2 роки тому

    I'm very late but keep the bag It's beautiful buy both if you can

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      Thank you for your input! 😅 I did send up returning, but I might have another unboxing to share soon ♥️

  • @martinvegas1327
    @martinvegas1327 Рік тому

    Nice bag. Just a shame it never came with any authenticator!

  • @corinardh8635
    @corinardh8635 2 роки тому

    Thank you for your sharing

  • @kawenthebear
    @kawenthebear 2 роки тому

    I just bought the ysl mini camera bag from FF, and mine was also missing the authenticity card. It leaves me very frustrated to not have it, but I got it before the price increase and in the beautiful FOG color. If Saks or NM had it, I would have just bought from there. FF just said they can help me return it. Im so annoyed bc I want to keep it but I won't have the authenticity card. I also don't want to buy it for the new price, and to see that I may not have the authenticity card again. Please let me know what you decided to do, I'm in the same dilemma.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      I’m sorry, it’s so frustrating! I contacted FF and explained the situation, and eventually I was offered a credit to cover the price difference. So I did decide to send the item back and “repurchase” but with the credit Farfetch gave to me, I’m not paying the new price! I would recommend reaching out to them. Maybe they’ll do the same for you 🙂

    • @kawenthebear
      @kawenthebear 2 роки тому

      @@classicswithaquirk I did call them but they just said I can return it. I'm so frustrated because I don't want to return it and try buying with the new price and pay more. And especially what if I didn't get the authenticity card again? Ugh, first time buying from Farfetch and I was really disappointed.

    • @kawenthebear
      @kawenthebear 2 роки тому

      @@classicswithaquirk I really appreciate you making these kinds of videos. We always just see the sponsored ones and that these sites can do no wrong, however you're showing what really does happen to some of us. It's something we can relate to - thank you so much for sharing this type of content.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      😩that’s really frustrating. Maybe contact them again? If you email them at least you have a paper trail and can go back and forth… that sucks, I’m so sorry!

  • @Dannity1O1
    @Dannity1O1 2 роки тому +1

    This is the year for me of buying more luxury than I’ve ever purchased and it is an uncomfortable feeling spending more on myself than ever before. That may be an insecurity of some kind but I’m facing the same issue. I suggest for you to return the bag and get the wristlet. You may feel more comfortable spending on what you actually want and not what you’re settling for.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      I really appreciate your input. It’s something I think many of us struggle with. Even though it might be a bit uncomfortable, I’m happy you’re buying something things you love 🥰

  • @farahhana9785
    @farahhana9785 2 роки тому

    So would you have decided to return if the whole farfetch experience was just fine?

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      That's what I'm trying to consider most of all. If I really love it, I'd want to keep it even if I couldn't exchange.

  • @buttertart94
    @buttertart94 2 роки тому

    I’m currently dealing with SSENSE for a similar issue. Placed a sale order of a Jacquemus bag, along with jeans, a pair of Chucks, and a baby hat for for a shower gift. Got everything (including Jacquemus dust bag) but NO BAMBINO BAG. Still waiting to hear what they will do 😅
    It’s oddly uncomfortable. I’m not trying to scam for a free extra bag, but I still feel some kinda way. Even though it’s SSENSE that made the mistake and not me 😢
    Sending good vibes for this FF issue! Especially with Black Friday coming up.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому +1

      😱 that’s crazy! I really hope they do something about that. (Honestly, stories like this are partially why I film all my unboxings-even if they aren’t going to be in a YT video)

  • @yulianagonzalez2428
    @yulianagonzalez2428 2 роки тому

    Good morning babe happy Wednesday 🤗

  • @giannas1096
    @giannas1096 2 роки тому

    Beautiful colour bag. I think the bag is more versatile than the wristlet.

  • @socobbb
    @socobbb 2 роки тому

    Farfetched is a platform for small boutiques to sell their items online. The packaging will depend on the boutique selling the item. The authenticity card should come with the bag, however, I don't k ow if ysl bags come with it.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      That’s what FF ended up telling me too, though I did appreciate their eventual offer of a credit to rebuy the bag to cover the new price.

  • @sherrysimon2331
    @sherrysimon2331 2 роки тому

    I once ordered a bag on Farfetch using a 10% discount code. The payment didn’t go through. So tried to order it again using the discount code. They wouldn’t let me use the discount code again. I haven’t bought from them since.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      That's super frustrating! I see why you were turned off from them.

    • @_WanderIust
      @_WanderIust 2 роки тому

      Maybe create a new acc. Than you‘ll get the 10% first purchase discount

  • @kellybass368
    @kellybass368 2 роки тому +2

    I think the purchasing experience with Farfetch depends 100% on who the actual vendor is. I ordered the same bag in white, and it arrived from St Laurent in NYC beautifully boxed with all the expected paperwork. A perfect example of “your mileage may vary”!

  • @sarah2576
    @sarah2576 2 роки тому

    Plus you can’t beat the price of that wristlet!

  • @Shanycole
    @Shanycole 2 роки тому

    Not sponsored opinion videos of the big influencer brand are needed.

  • @Eaw13
    @Eaw13 2 роки тому

    Hi, love your YT channel and the content. My thoughts on the YSL bag is send it back, I don’t you would ever be happy 100% with it. Receipt and authorization card should have been included.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      Thank you for watching! I do think I’m going to send it back. Just making my final decision on if I’m going to try the exchange.

  • @monaliceke
    @monaliceke Рік тому

    I also have an issue with Farfetch now. I ordered a YSL Toy Puffer bag in black leather with GHW last week. The bag I received is black with SHW. I actually quite like it, but the invoice shows it’s GHW. So I contacted Farfetch about this and they immediately booked a return shipment on my behalf. I am shocked because I didn’t even request for a return. I told them I would like to keep it but asked them to send me a correct invoice with SHW written on it. Now I still have no response from Farfetch and am agonizing over the fact that the Collection is already booked by Farfetch to my address tomorrow (22 November). I am not impressed with their customer service at this point.

  • @mewmewkat
    @mewmewkat 2 роки тому

    I once bought a bag from Farfetch that came with visible scratches and nail marks all over. It was a piece of garbage. It didn't come with the Farfetch tag either, which made me worry that I wouldn't get my refund. Luckily I got a full refund in the end and the process was seamless. It was still a disappointing experience and I'm weary of purchasing from them from now on.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      😱I’m glad you were able to get a refund! I wish there was some type of quality control. It appears there isn’t, from the stories people have been sharing!

  • @AnUrbanGypsy
    @AnUrbanGypsy 2 роки тому

    I think you - eventually - got a fair deal from them but do you just want a bag in this colour, or is this type of bag one you really like because this and the wristlet are very different. Do you really need two bags this shade or will one suffice because if it’s the shade that’s more appealing, then one will be plenty. I try not to buy more than 2 luxury items per year because I won’t get chance to wear them and enjoy them before I’m on to the next thing. This year I’ve only purchased two bags and one went back as it wasn’t up to the standard I expect. Doubt I can get that bag again but it doesn’t matter because there is always something else to love and covet.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому +1

      All very good points! And it's true there all always be "something else." I do really like this color and the more I look at it, the more I like the bag. I do need to make a decision soon, but either way, I'm happy with how FF handled it in the end.

  • @bonjourbernadette4221
    @bonjourbernadette4221 2 роки тому +4

    YSL comes with a care booklet in an envelope, it’s not an actual authenticity card.

    • @zizilia9077
      @zizilia9077 2 роки тому +1

      My 2 ysl bags came with a black card in the envelope that says “authenticity” on it.

    • @cailuong1288
      @cailuong1288 2 роки тому +1

      Inside the envelope there should be a white card made out of paper that has a code, this code should match the code embossed on the inside of the bag. This code has the week and year when the bag was made.

    • @zizilia9077
      @zizilia9077 2 роки тому

      @@cailuong1288 yes that too.

  • @madeleinbronner3943
    @madeleinbronner3943 9 місяців тому

    HOW CAN I TAKE LEGAL MEASURES AGAINST FARFETCH? I RETURNED TWO DRESSES AND THE BOUTIQUE THAT RECEIVED IT, SAYS THERE WAS ONLY ONE. THEY WILL NOT CREDIT ME FOR THAT “MISSING” DRESS.

  • @imiramoreno8053
    @imiramoreno8053 2 роки тому

    Btw, the color I just got today is called green field but looks like it will be the same. Not sure 🤔

  • @Cris-ir2ny
    @Cris-ir2ny Рік тому

    Farfetch is great overall

  • @haitang
    @haitang 2 роки тому

    The color is gorgeous. Keep it. Yu might not get the same color again. Think about it.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      That's true, and definitely what I'm considering right now

  • @jennn9637
    @jennn9637 4 місяці тому

    This is my concern, farfetch is so decentralised, its not easy to maintain their standard across all the boutiques. YSL should come with care cards and authenticity card. I think i’d prefer to buy from an online store like netaporter. I’m also concern that for any return, the gst/vat will not be refunded. That could come up to quite an amount if the item is expensive. In addition, it has nothing to do with farfetch… i didnt have a good experience buying at ysl boutique. The sa and manager was so eager to make a sale that they did not seem truthful about the bag. I asked for a new piece, not the display piece. I was ask to pay then come back the next day. The bag u was given does not look new. There is no wrapping on the straps, the bag was not even packed well. And the display piece in the store is gone. I have my suspicion that i was given the display piece, because it is a limited ed design. Disappointed by the experience and never bought from ysl again.

  • @SENIORSTYLE
    @SENIORSTYLE 2 роки тому +1

    I would say if you don’t the whole set it would be kind of a turn off and would get it something else love the colour

  • @fayeb.5855
    @fayeb.5855 2 роки тому +1

    Farfetch can be hit or miss. I contact them when this happens/the boutique experience.

  • @ireney13
    @ireney13 2 роки тому

    Treat yourself girl! Buy both! They have different functions, so it's justified ;D

  • @reginanovy7225
    @reginanovy7225 2 роки тому

    I love your channel, I would return the bag .When spending money on luxury items I need all the bells and whistles and everything must be in top notch condition! It's a cute bag but I would return it 🌸

  • @boostbud3914
    @boostbud3914 2 роки тому

    I just don’t know if I can trust Farfetch cause their stuff comes from all over the world how do we know if it is even real and that someone isn’t swapping it out for fakes. What do you think ??

    • @boostbud3914
      @boostbud3914 2 роки тому

      Also great video you speak very articulately. I like the wristlet better too

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      Thank you!

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      I can understand the concern. If you're really worried, you always can get third party authentication, though I'm less worried because I can check the sender. For instance, this box did have the original boutique on the postage.

  • @LunaBanx
    @LunaBanx Рік тому

    I Love your voice

  • @jeane.duffyartsmart7659
    @jeane.duffyartsmart7659 7 місяців тому

    You just changed my mind. Not buying from them

  • @nancyprivate6774
    @nancyprivate6774 2 роки тому

    I think it is a cute bag but since you already have the wristlet - I would return it - inflation is getting really bad - I would try to stop buying so much

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      I don’t have the wristlet yet! I was heavily considering purchasing it. Either way, thank you for your input 🙂

  • @gazmagi
    @gazmagi 2 роки тому +2

    Keep the camera bag, it is much more practical IMO…I feel you will later one regret returning it.

  • @DJones-xw7go
    @DJones-xw7go 2 роки тому +3

    I think you should keep the bag and purchase the wristlet in another color!

  • @corinardh8635
    @corinardh8635 2 роки тому

    Return the camera bag get your money back then you can decide

  • @helena3631
    @helena3631 2 роки тому

    this companies are packaging everything without paper and proper items to protect the bag..Louis Vuitton does this ..I have LV iconic bags minus the speedy that everyone seems to have ...I am over these second hand resale companies and designers because the money they make thier is no need to be that stingy with the prices so high....i will buy a few pieces that i like here and there not wasting my money

  • @lisalisa5291
    @lisalisa5291 2 роки тому +1

    Return it 😢

  • @Lifeisaboxof
    @Lifeisaboxof 2 роки тому

    It does not have an authenticity card. I told you that. Why are you claiming that it has a card. I own 10 Saint Laurent bags and none came with authenticity cards

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      I had a number of comments from people who did confirm they had received authenticity cards with their purchases, and I did myself on a previous buy 🙂

  • @realtalk6340
    @realtalk6340 2 роки тому

    I completely understand how you feel and I believe you have a right to feel you do. However, buy what you can afford. It’s unusual to expect what your expecting from a 3rd party clearance liquidator.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      I mean, if I were buying from a clearance liquidator sure. However, that’s not what Farfetch is. Or at least, it’s certainly not how they sell themselves.

  • @lisalisa5291
    @lisalisa5291 2 роки тому +1

    I think you will always regret not having the full package if you keep this bag..

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому

      Yes, definitely what I'm considering. An exchange though... 🤔

  • @kristinrogers2586
    @kristinrogers2586 2 роки тому

    I don’t know where you live but Saks acts the same way with returns. It’s annoying to say the least.

    • @classicswithaquirk
      @classicswithaquirk  2 роки тому +1

      I didn’t know! That’s annoying. Good to be aware of…