Great session! The new updates to CSDM 5, especially the simplified definitions and value stream modeling, seem like a real game changer. Excited to dive into the recorded version and learn more about how these improvements can enhance stakeholder mapping and strategic planning. Thanks for sharing!
Excellent presentation, lots of great new things coming in CSDM5 (ideation for me, but clarity around Technology Management / Service Operations is very welcome (along with Service Instance terminology, hopefully, and easier understanding around Digital Products and roles). I'm still working on some examples around WAN-site operations, from wired and wireless services for our workforce (internal consumers), and splitting out those CIs as well as the management platforms used (Mist, Aruba, Juniper, etc.) and supporting software platforms that enable it, from configuration management, backup, event monitoring and syslog stuff, etc. and it's all just very complicated. :) But the layout here and tooling definitely feels like a light at the end of the tunnel, and most of what I'm doing can be achieved with CSDM4 (and some milestones I'm looking forward to in 5 is mostly Ideation and the clarity around some older terms. Thanks for posting and sharing so many great lessons and answering questions!
Great session! The new updates to CSDM 5, especially the simplified definitions and value stream modeling, seem like a real game changer. Excited to dive into the recorded version and learn more about how these improvements can enhance stakeholder mapping and strategic planning. Thanks for sharing!
Excellent presentation, lots of great new things coming in CSDM5 (ideation for me, but clarity around Technology Management / Service Operations is very welcome (along with Service Instance terminology, hopefully, and easier understanding around Digital Products and roles). I'm still working on some examples around WAN-site operations, from wired and wireless services for our workforce (internal consumers), and splitting out those CIs as well as the management platforms used (Mist, Aruba, Juniper, etc.) and supporting software platforms that enable it, from configuration management, backup, event monitoring and syslog stuff, etc. and it's all just very complicated. :) But the layout here and tooling definitely feels like a light at the end of the tunnel, and most of what I'm doing can be achieved with CSDM4 (and some milestones I'm looking forward to in 5 is mostly Ideation and the clarity around some older terms.
Thanks for posting and sharing so many great lessons and answering questions!
📊👌🏾