ServiceNow CSDM Masterclass: Insights & Best Practices from +35 Implementations

ServiceNow CSDM Masterclass: Insights & Best Practices from +35 Implementations
Welcome to our comprehensive masterclass on ServiceNow Common Service Data Model (CSDM)! Based on research from 35 implementations, we delve into the scoping trends, use cases, and best practices in ServiceNow CSDM implementation. This session is packed with valuable insights gathered from extensive research and real-world applications, helping you navigate the complexities of CSDM with ease.
Key Insights of this Masterclass
Scope and Trends for CSDM: Understand where the industry is heading and how the landscape is evolving.
Realized Use Cases and Values: Explore actual use cases from various organizations and the tangible benefits they have achieved with CSDM.
Best Practices and Governance Tips: Gain knowledge from our experts on implementing effective governance strategies and best practices.
Lessons Learned: Learn from both our extensive research and firsthand experiences to avoid common pitfalls in CSDM projects.
Free Resource
Don't miss out on our exclusive report: "ServiceNow CSDM Implementation Benchmarks - Roadmaps & Scoping Trends for 2024." This comprehensive guide provides benchmarks, roadmaps, and scoping trends crucial for your CSDM journey. Download it for free here: t.ly/7Ziru.
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Timestamps:
0:00 Introduction & Background
7:30 The CMDB Plateau
11:40 CSDM Scoping & Roadmap Trends
19:20 Roadmaps - reinvesting vs expanding
22:00 Key insights related to roadmaps
28:10 CSDM Use-Cases - Trends & Investments
30:30 Measuring CSDM Success
33:30 Governance Best Practices
38:30 Ownership Best Practices
53:00 Perception of CSDM - hot or not?
57:40 - Q&A and Outro
Keywords and Tags
ServiceNow CSDM, ServiceNow Common Service Data Model, CSDM implementation, CSDM best practices, IT operations, CSDM trends 2024, governance tips, ServiceNow roadmap, CSDM use cases, digital transformation, IT service management, CSDM challenges, IT governance, ServiceNow insights, ServiceNow benchmarks, CSDM research, ServiceNow data model, #ServiceNow, #CSDM, #ITOperations, #DigitalTransformation, #ITGovernance, #ServiceManagement, #ITTrends, #Benchmarking, #BestPractices, #Research, #UseCases
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