ISO 9001:2015 Clause 10.2 Corrective Action Reporting Simplified. ISO 9001:2015

[@agfconsultinggroup430]

Comment below on your questions regarding Corrective Action Reporting...

[@akosiLeleg]

Thank God I stumbled on this! I was looking for videos to review because we'll be having IQA next week!!! 😭 Thank you Sir and AGF Consulting Group for sharing this. 🙏

[@agfconsultinggroup430]

Glad it was helpful!

[@tesdaregionaltrainingcente9485]

Thanks a lot, AGF Consulting Group

[@agfconsultinggroup430]

Our pleasure. Always go forward.

[@srinivasrao2231]

Your videos are of great help for my HR dept. AGG.

[@agfconsultinggroup430]

Glad to hear it!

[@shellaannlibanan3794]

Thank you,AGF.

[@agfconsultinggroup430]

You are welcome.

[@arongailaquino4100]

Wow this help a lot..:) Thank you so much AGF :)

[@agfconsultinggroup430]

Thank you

[@sbuleleqwashu5507]

This is very informative, thank you.

[@laavanyasureshkumar3190]

All your videos are very helpful, when are you planning to give a webinar on clause 8 & 9(Operations & Performance evaluation)

[@AA-cu5vd]

Thank you AGF 🙃

[@jongfernandez56]

Our pleasure

[@alvinho5018]

my take on this.
8.7 talks about how an organization identify (non-conformity output) and prevent their unintended use or delivery
Correction is an immediate action because nobody wants defective products/services delivered to customers. It doesn't involve analyzing the root cause at this point.
Corrective is what you will do. This is where 8.7.2 and 10.2 relates to each other.
10.2 talks about the details on how to approach a non-conformity
In short, after correction, a corrective action follows.
There's no need to separate correction from corrective action report. Having two (2) forms is a waste of time. Simple is best.
F-913-001 is a fishbone diagram made into a table form
It is simply Why-why analysis. Not 3 Why's. Not 5 Why's.

[@agfconsultinggroup430]

Hi Alvin thanks for sharing these inputs. We appreciate it. All the best.

[@raafatatta8369]

Your CA Report not include ( review Risk & opportunist ) FOR UPDATE

[@chewchinchuan1737]

Verification is on the correction or corrective action or both??

[@Abu0Yemen]

It means that if there is no root cause analysis the corrective action is not acceptable.

[@suemwangi2034]

This was so helpful. Thank you !

[@agfconsultinggroup430]

You're so welcome!

[@Bluestarcmi]

8.7 is not correction. May title na nga yong standard. 8.7 is control of nonconforming outputs. One of the actions lang yong Correction dyan which clause is 8.7.1 (a), yong ibang action dyan sa 8.7 is mitigation and obtaining authorization. At hindi lang 8.7 ang may correction, 10.2.1 (a) is also Correction! There is a reason why magkahiwalay ang clause 8.7 sa 10.2. Nonconforming outputs are not always a nonconformity.

[@cynthiarabadam4147]

can you give example on how to deal with consequences, thank you

[@agfconsultinggroup430]

Hi Cynthia, the solutions (correction or preventive) will have to be responsive to the root-cause of the nonconformance. May we ask what consequence/s do you have in mind?

[@cynthiarabadam4147]

@@agfconsultinggroup430 10.2.1.a.b is asking about the dealing with the consequence? how do you address that?

[@agfconsultinggroup430]

@@cynthiarabadam4147 Hi there, the manner or method of dealing with consequences will have to vary and depend on the situation of the organization.

[@medelitoarevalo3596]

Thanks. Its very helpful. How do we address if similar noconconformities exist, or could potentially occur.. We need to include on our Car form?

[@tadessewakena1724]

tthank you

[@srinivasrao2231]

Nice.

[@agfconsultinggroup430]

Thanks!