Managing Humans - Deep Book Review

This book review discusses strategies for effective engineering management.
The most important management skill is the ability to connect with individual employees. This involves understanding their motivations, needs, and preferred communication styles. To lead effectively, managers should also be able to explain their company's overall strategy in a way that is clear and easy to understand.
Managers are responsible for conveying information to their team. They should prioritize disseminating information if they are unsure of its relevance.
When introducing a new process or policy, managers should explain why the change is necessary and how it will benefit employees.
One-on-one meetings are an essential part of effective management. They give employees a chance to share feedback and concerns, and allow managers to provide support and guidance. To have productive one-on-one meetings, managers must learn to identify different types of updates:
● The Update: all clear!
● The Vent: something’s up . . .
● The Disaster: oh dear . . .
When an employee is upset, it is essential to de-escalate the situation. One way to do this is to ask questions that will help the employee shift from an emotional to a rational state of mind.
When evaluating employee performance, managers should ensure that reviews are comprehensive and consider the full scope of an employee's work. After reviews are delivered, managers should work with employees to set objectives that encourage growth.
When hiring new employees, managers should look for candidates who can communicate clearly and effectively. To make a good impression, candidates should prepare thoughtful questions to ask during phone screens and interviews.
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