We buy our fav bikes enthusiastically n if these issue occurs then definitely we will be disappointed. Thank you for sharing ur experience with us. Hope RE resolves these issues in their upcoming bikes
Check its earthing weather it is properly earthed or not and also check check for any naked wire from the couplers also . Generally naked wires can be in the handle area because handle is constantly moving left to right so it might may scratch the wire
They might have been topped up engine oil coz they opened the chamber !! That might be the consumables !! But still their service invoices are too confusing from the very start !!
Ye log kamayegai kaha se Bhai 😂 yahi se kamate hainya 😉. U have to know what u have to do or what not. People who don't have that much knowledge or not from that field just avid riders will have to depend , get there hisse ke dhaake😁
Once your warranty will over then never service your bike in re service centre...they make you fool and it is happen with every 2 wheeler brand...local service centre players try to grasp more money
You should replace the battery. A poor ground connection, weak or loose battery results in the RR unit running hotter than usual and might fail before it's lifespan!
I have 17 year old pulsar. My battery was stolen after 2 years and decided ride it like that only. I got the battery installed after 1 month. By then the rectifier was damaged and died within 2 months. Which in turn affected the battery.. which died early. I was on college and always short on money. So this cycle went on till I replaced the rectifier and battery at the same time.
He is using a USB Charger on 12V Powered ON all the time it drains battery and if he use his bike for short distance and starting the bike 20 times a day and doing 5Km than wondering WHAAAAT HAPPPEND?
Normally these issues happen, when we meddle with original wiring, like adding fog lights, new horns, even I had this problem, then I noticed, when RE service guys showed me the voltage output when they connected ecu with computer, there is slight drop in amp in alternator power generation, this happens when your standstill with engine off and ignation on.
Agreed .. that's the reason why I haven't added any sort of additional aux lights on my motorcycle... even the phone mount I've installed on my bike is the one without charging.
Consumables charge is actually the labour charge, most of the times they charge you for the other thing for the name of other (which are around same price).
Bro, it's sad that this happened to you. I got mine in May 2019. Have had no battery issues so far. One of the things I did was in the second month itself I got a switch installed to manually control when I light came on. This has proved to be a life saver. On Darjeeling ride in Nov this year, as I was ascending, my bike shut down on me couple of times and the yellow engine light came on. What this meant obviously was me frantically hitting the start button. Had the light remained on, I am sure it would have taken a toll on the battery. The other thing is barring winters, I do not think we need a light constantly running and again remember it's a bulb not an LED. Anyways, hope this problem is looked into and sorted out soon. But worth exploring the option of getting a switch installed for the headlight. Peace
Sorry it may seem like I am spamming the comment section. But I found a youtube video which discusses what can go wrong and maybe it's not the RR unit at all. ua-cam.com/video/R4CxCWAg4D4/v-deo.html
Hi there Akash... I've owned a RC390 (2016) for about 2.5 years and honestly I personally never faced any issues with it - only visited the service center for regular servicing which was rougly 2,500-2,700 rupees (for a 43 bhp bike that's cheap).
@Akash Paul LOL! Those are very minor issues with your Thunderbird! I have a 2012 KTM 200 Duke. The first batch had as many issues as the Himalayan did when that bike first came out. My bike went through the following in-warranty repairs within the first 1.5 years/14000 km: 1. Rear monoshock replacement due to bad paint. Replaced. 2. LCD console backlight started flickering and shut off. Replaced. 3. Fuel pump pressure fell below spec and caused reduced acceleration. Replaced. 4. Fuel pump mount points in the tank came loose due to bad quality casting or something. Replaced. 5. Fuel tank cowl started cracking at the mouth due to heat from being parked in the sun. Replaced TWICE due to repeat occurrence. 6. Oil started flooding into the airbox so the engine was opened THREE times! First time was at the second service to replace the cylinder kit as well as the coolant pump seal which had leaked coolant into the oil. Second time they completely dismantled the engine and wanted to replace the crankcase but I refused to accept their justification so they replaced the valves. Third time they installed a new revised cylinder kit but even that did not resolve the issue. 7. They gave me a new airbox modified by the R&D team themselves to fix the oil flooding issue. That did not solve the issue. 8. New 2013 manufactured engine which solved the oil flooding issue. The following repairs were made after warranty expired with my own money: 1. Fuel pump failed again. This time it just shut off. Rs 4500. 2. Thottle butterfly got stuck so I got an old used throttle body for 2000. 3. Idling RPM starting fluctuating intermittently due to electrical issues. Got new wiring harness and voltage regulator/rectifier unit for 12000 and 2600 rupees respectively. 4. Compression loss after the new engine had done 34k km or so. 15000 for a top end overhaul. 5. Speedo zero issue - alternator replaced for 1500 or so. I am not going to count the three front alloy rims and 2 rear ones that have bent/cracked from road use. This was before I started using my bike off road. The rear seat lock mount broke off the chassis so I had to get that welded back on. Pending issues - idling is not stable which is either due to a bad stepper motor, clogged idle circuit or bad TMAP sensor. Front fork tubes are scored and due for replacement. I will see if and when I can get the repairs done. You can see why I am worried about my 2019 390 Duke. That engine is known to blow its gasket. After some time and the electronics are expensive. My warranty will expire in 6 months and I have only done 4k km. At least RE provides extended warranty because it stands by its new 650 twins' quality. KTM doesn't because they know their bikes have issues. So maintaining a first batch KTM is expensive because they treat first customers like beta testers. EDIT: I remember one more post-warranty repair: 6. Both left and right side switchgears replaced as the flash-to-pass switch and indicator selector started malfunctioning on the left and the engine kill switch needed to be flipped more than once.
Big fan of twin engine, but now I am going to to give it a 2nd thought . If paying 3.5lpa is not reliable , RE is not worth it. , even fuel is shoeing wrong reading then it's a big concern as it's a basic thing and a bike manufacturer since 1901 is having trusts issue, then RE is not worth it. Poor Indian management " jugad" mind set . They should learn from honda .
I have already got a issue in battery of the interceptor 650 which I purchased 6 months ago... And the bike ligit had stopped on the road 5-6 times.. and the service guys said that there is no problem in the bike.. and today the same thing happened to me and now the bike is in service centre for 10 day's
Hi just to say I got my interceptor sorted it was a broken wire underneath the tank so back on the road again Still waching your video's keep them up . Paul from hull England 🇬🇧
Brother..I asked the same question to the service manager about consumable charges...he said its an optional charge which includes the misc items and he gave an example of battery terminal jelly.
Hi Anshuman.... thankyou for the info. The guy at the service station never gave me a clear answer. So 'optional charge' means they could've avoided charging me for it...hmm...plus I had to anyways spend 800-1000 rupees for Uber (going back on that day and coming back the next day) since I had to leave the bike there for a day.
Yeah it is sort of an add on type of thing...if you feel you dont need those you can easily deny them for it. And i clearly asked the guy that in second service can i deny these charges and he said yes you can. I got my bike serviced at RE service center opp. Jhandewalan Mandir. And to be honest as you said even they are not certain about these things..they are just following what is in the schedule without knowing how to explain things to customer.
I think the quality of electrical components can be better. We are already paying 3.10lkhs and i guess none will mind paying few k extra....But these small failures creates trust issues with the bike.
I bought a lemon called Pulsar 150 Neon 1 year back which has had the lower Triple clamp, starter motor and rear wheel coupler rubber replaced under warranty 🙃, total kms under 4900km. My bike was pulling towards right which all service centers denied. After 2 months of back and forth with the svc I got connected to the regional manager who took charge and ordered to replaced the Tee. I beat you to this " replaced under warranty" thing but goes to show how incompetent the svc and sometimes your luck is. Didn't had to pay for replacements but time and petrol still pinch to this day. Their reason for not washing is a fluke. They usually say Delhi Govt in order to save water doesn't allow service centers and workshops to use water to wash and for now they're using pandemic as an excuse. This is true to some extent since you won't find any other svc having "dedicated" washing area visible from outside or inside their premises, thats just how good cop bad cop play of authorities allow them.
Whoa that's really bad.... And yes it's actually the service centers that usually let's you down. I have explained people at service centers numerous times that I need to get the coneset checked and greased if necessary but what I get in return is *sab theek to hai sir* without even checking anything and expert opinions like *aap alignment karvali sir* ....it's becomes really frustrating. Washing thing....one person who I know rides a Mojo300 and says his bike gets washed at the service center without any issue. I too think that they either keep the washing area out of direct site or get it washed from a nearby place or something like that.
@@TheTwinPost yeah it's an unspoken thing. Every other manufacturer's svc does proper washing, only RE going on with the excuse. Few Bajaj svc went on to "Sanitizing" vehicles and charged 60 rupees for that when they opened on 8th june. Weird time that was.
There are lots of bullshits inside Royal Enfield and people are just blindly going for this brand. Engine of 650 is design at UK and it's a better engine quite smooth.
I have been using my interceptor for more than a year now, however didn't face this issue, I think in your case the issue is with the alternator , in scenario like this you can remove the headlight fuse if it's day time, also write to Royal Enfield, I am sure they will look into it. Wish you safe riding!
I faced the same issue one month back with my interceptor. Royal Enfield service center changed my battery. I don't know what will happen. As of now it's working. My bike stopped in the bussiest of traffic. To push this bike is also not easy. Road side assistance came and guided me to service center. Very bad experience.
🙄Sad to know you are having issues the bike and with service centre. It's an eye opener for person who are planning to purchase. Thanks for sharing your experience. What's bike mileage in city and also in Highway. Will it be comfortable to ride this bike and use it as daily commuter to ride 70 to 110km everyday?
Hi there...I'm glad you found my video useful. Mileage: City: 22-24 kmpl (moderate traffic) Highway: 27-28 kmpl (@90-110 kmph) The stock seat of the INT is too soft which is fine for like an hour or so...but anything beyond 50-60 kms you will be a little uneasy... But if you can get the seat customised by adding a firmer cushion and making the seat a little broader then you'll be able to spend alot more time on the saddle before you'd want to take a halt. I did commute to work on my Interceptor initially for about a month to get used to the bike since I was about to take it for a Ladakh ride and commuting on this bike is indeed alot of fun. You'll feel the weight of the bike at slow speeds in heavy traffic - otherwise it's a pleasant experience.
Now Re is flying high by selling defective UCE engines ,not a single person (RE.Netizens) are ready to agree ,many so called mechanic became famous . 🙏
Buying a 3+ Lakhs rs. bike doesn't mean you ignore such things and just giveaway the hard earned money. Under warranty you are free from labour and other costs except the consumables like oil, gaskets, cables, pads or other parts which detoriates overtime. you have to fight!
dude hope i never got the RR unit problem & hell ya i extended warrenty done with RSA included, the problems i got are- A Ded battery, Meters problem, Fuel showing meter, Speed sensor changed under warrenty, & rust on front disk plate changed under warrenty, still now getting Rust on oxygen sensor place have reported to my service center for warrenty clame, & puncture call RSA for it they helped a lot
Hi Chirag.... Yes I did watch that video from 'God's own Rider' from Kerala. Indeed Honda is definitely a much more reliable brand than almost all the others - it's just that I'm a little spoilt for power and effortless wave of torque delivery (52 nm). I did test ride the CB350 and totally loved it but still I wouldn't take that over the INT.... They do belong to different segments so I won't compare the two... But yes if I was in the market for a classic which can do effortless 90-100 all day, looks classy and is built really well at a budget of around 2 lakhs...then the CB is indeed a damn good option.
Ek kaam karo kisi acche se machanic se battery charger ka position change karo. It's happening to you because of the charger position which is just behind the engine and in between a thin plate is situated. So the charger gets over heated through the engine n getting damaged every time.👍Do this modification imidietly n u will be happy through out the life👍
For washing they used to say environmental factors....now they will say corona..they just give excuses....And they charge a premium in labour charges and spare part cost.....but the cost does not justify what you get
What's weird is that they would take your bike about 500 meters away to wash it at some third party.... What happened with me was that some random guy from the service center hopped onto my bike and was about to leave...I stopped him and enquired what was happening - he said "sir bike wash karvake laata hu paas hi hai 500-700m" to which I said I'm not comfortable with that and I refused. What if he takes a fall or someone hits him when he's away.. will they take responsibility of the damage...? I'm sure they won't.
@@TheTwinPost and the consumable they charged you is not acceptable....suppose they open the engine for some under warranty work and then they will say we had to change Rs.2000 worth consumable and engine oil also..then again consumer will have to pay... If something happens in warranty..why should consumer pay for any thing...
Hi there Pine.... It's quite opposite for me actually because from all the 350 & 500 REs that I've ridden (Bullet, Classic, Thunderbird) - its only their 650 that I've ever ended up liking. 😅
Hi Riku...I wish I could say that... I've been following few 650 forums and I'm not the only one. We've got people with 2 relay changes under warranty within a year as well. My friends bikes (1 year old) had the headlights developing crack from inside and got the entire headlight assembly changed under warranty. RR Unit issue is something alot of people faced.
@@TheTwinPost ohh man. Now I'm scared. I follow some 2 3 groups in FB and never got to know about any major issues like this. Fingers crossed 🤞. Hope your bike will get the problem solved ASAP
Haven't had a single issue with my RE interceptor in Australia. Are the standards different in India? none of the people I know have had any issues whatsoever with this bike.
Except for the service center part.....RE has almost dealt with all other issues in their latest updated models. If you can find a proper cervice center with a technician that listens to your concerns then you won't struggle at all.
Looks like my BS6 has the same issue. This is not acceptable from the Royal Enfield. We buy these bike at the premium price, these kind of issues certainly shakes up the confidence on the bike especially when you are on long road trips.
You can send mail to royal enfield with the bill. They will take care of it. I guess. Because royal enfield service Center is the problem not the royal enfield
Totally agreed... Issue is with the service centers... becuase basically these are franchise owners running the service centers and not RE. I have sent an email to RE along with all the details... Waiting for their response now.
@@TheTwinPost I had similar issue with my royal enfield thunderbird 350 bs4, new bike had break lock problem. Service Center was not resolving and I called royal enfield raised concern after that showroom people were following with me. They have some rating from royal enfield for service Center which will get effected if they don’t t resolve issue with in time. Hope you get resolution soon. Like you said it is not about how much cost. It is about the experience we are missing because of service Center people.
Never look at the costs or comfort while buying a bike, if your such a person then take a ticket and travel, because bikes are meant for pleasure rides so looking at the costs especially of the re interceptor is pointless, according to other bikes this is very cheap.
Hi Nirmal... Like I said in the video - I don't mind paying a mere 337 rupees... The point I was trying to make is the inconsistent responses from the Service centers plus mechanical failure of one part twice. I don't care about the service cost nor do I calculate how much worth of fuel I use up.
That's really good to know 👍 Rear brake pads twice under 10k .... Hmm... I've just completed 11k and have just changed the front brake pads once... Rear ones still have about 30% life left in them.
RR unit is mostly damaged during high pressure washing. The consumables charged are special glue used to replace gasket and not labour. I have an interceptor, done 20k, nothing failed till now.
Service center guy told me that this part has a nack of getting damaged under high temperatures which are caused when the bike is ridden constantly for hours. Both the times my RR unit stopped working after long ride. So not really sure what the actual reason is. My friends BS-6 and another BS-4 version is doing fine.
Mine is a week old, already I am facing issue with the Fi unit I think. After running for odd 3-4kms the bike kills off itself on 1st gear, after giving multiple self attemps it starts !!! They told that it will be sorted on first service, hope it does 😁
Delhi govt banned vehicle wash in service centers. Instead of consumables, you could have paid for battery charging n get the battery charged. They've to show some income on working on the bike. Discuss the charges before invoice is generated. You got a new RR unit as from latest bikes, so should be good.👍🏼 My service center doesn't acknowledge RR unit is faulty, still living on the edge. Light came n went couple of times. INT650🙏🏼
I did ask them about the 'consumables' when they gave me the estimate bill but they told me that it'll be all explained in the final bill which they eventually didn't. I'm hoping this doesn't happen again and this RR-unit works without any niggles 👍 Plus regarding the washing thing... My friends own bikes from other brands... For example Mahindra Mojo...it gets washed at any service center in Delhi. This issue is only with service centers
@@TheTwinPost hope I'm able to replace mine. Was the battery light still ON when you took it to the service center. Mine went off, they checked charging voltage n it was ok as per them.
@@TheTwinPost I'm not able to reproduce it in front of them. I've done 250+ km rides without the light coming ON also. So not sure but as u said back of my mind that fear is there...
Pro tip for both of you... Install a voltage meter or buy a multimeter. Check the battery voltage when the bike is off, it should be above 12.2V. Then start the bike and recheck, if it is around 14V(13V+) then the battery is getting power from the Alternator and the RR Unit is functional. If you still get 12 ish V then the RR unit is faulty!
I am planning to buy RE INTERCEPTOR 650 and I have been watching different reviews for some time, and what i understand apart from the engine, electrical parts and cycle parts they uses inferior quality and charges high price (which is one of RE's business policy since they launched RE classic and which is true because one of my friend is a RE spare parts dealer and RE training seminar they clearly said insist customer to change spare parts). They use all cheap quality electrical parts and rusting issues are disaster and certain spare parts are overpriced. RE really need to look into this issues seriously and try to resolve it in there future models.
Hello -- My bike is under warranty 2021 Model. Facing miss firing issue. Service have already updated the Throttle body and Wiring harness , but no success on the issue solution. ua-cam.com/users/shortsM74VCjC8KEg . Any hints you got on this for me ? RE guys are doing root causing daily basis , but seems like they are also stuck. I'm so much disappointed about the poor quality management at RE factory and delivering me a defective piece.
Good to know it was covered under warranty. Do you have any aftermarket connections coming from your battery such as a mobile charger? If yes, do they still allow a claim or does it void the warranty?
Mobile Holder on my motorcycle doesn't have the charging option..plus I don't have any additional lights etc hence wiring on my bike is absolutely stock. If there's any cutting in the wiring system then yes your warranty may get void.
Hi there.... Totally depends on what you're looking for... lightweight agressive tech laden bike which hates going slow... Or Classic looking, super smooth twin which likes to go slow or even at triple digit speeds without much gear shifts. I've owned a 390 before I bought the Int650... Today with this budget I would still go for the 650. It's egine itself is a gem. Reliability...well in 2.5 years I owned the KTM...there were indeed minor niggles (rear mug guard broke away while riding due to vibrations, fairings used to vibrate alot hence I had to get them sorted, plus in heavy Traffic it used to heat up to a level where it won't go beyond 4.5k rpm till it cools down. And you have to be really careful with its alloys if you encounter big potholes.
i got my bike in hyderabad last month n bike has done just 460 km and i spent more time in the workshop than on the road. the ecu had moisture contamination with all the terminals bit corroded they cleaned it both o2 sensors and both spark plugs changed and now it has a clonking noise metallic sound which they are not able to identify .the technicians have no clue .i have send an email but in vain no response. god only has to save me n my bike
Don't know why people by bikes from company which is not ready to upgrade its quality. Using sub-standard components but they charge premium for its bike and servicing
Only problem with mine is it starts missing after riding for 2-3 hours continuously.Got checked and i was told to get the software updated.Took my bike to same mahipalpur centre as its nearby but they tried for whole day and weren’t able to update the software.
Hi Ayush... software update takes less than half n hour...so I'm not sure what those guys were trying to do. I would suggest you to take your bike to Jhandewalan service center as at least those guys know a thing or two about the ECU updates. RE service centers need to improve a lot... really disappointing to hear your experience as well.
@@TheTwinPost i waited for 1 hour to check what they were doing. There were around 4 guys including manager plugging and unplugging from bike ecu,downloading some software in there laptop,Most of the time they were googling how to update ecu version 1. finally in the evening they called and told to check after a week about software. Well thanks for the support, will take to jhandewalan centre soon and get the ecu updated.
Pls get the wire loom checked...a minor issue somewhere might be causing incorrect current flow and that may be effecting the RR unit ...cause faulty RR unit once is understood but not thrice .
Hi, what's your opinion over RE interceptor v/s RR310 in 2021. Was waiting RE 650 cruiser, but heard it's going to be more expensive than the GT 650. Also I don't think alloys & LED lighting are coming anytime soon on RE 650's at the moment. Was planning to buy either one of them soon. The only reason I like the RE is the parallel twin engine only.(A much better upgrade over my 8 year old Karizma ZMR). Although my major concern is the tube tyres, hence keeping RR310 as an option. What would you suggest?
Hi there Toshal... The strongest reason for me to go for the Interceptor was it's parallel twin engine only - it's a gem of an engine. And yes you're right even I've lost all hopes of RE introducing alloys for the twins - especially when they swapped the tyres to Ceat ones which are tube tyres (at least Pirellis were tubeless) so even if one switched to alloys he'd still need to get new tyres now as the Ceat ones won't run without tubes. My bike came with Pirellis and after the mess that I got into after the first puncture I decided to get the rims converted to tubeless...and now I'm running the Pirellis without tubes which is a huge relief. RR310 is a capable machine indeed...but it is more towards sports oriented comparitively - I mean it's not as agressive as a RC/R3/Ninia300 but it's still a bit leaned forward and sporty which I personally don't prefer for touring. Engine wise well - 310s engine just cannot be compared with the 650... 650 is effortlessly easy on the highway and overtakings don't require you to ring the throttle. Aging : Generally classic bikes tend to age well.... I'm sure a 310 won't look as good after 5 years but the 650 would look as good as it does today because of its classic design. If your primary concern is tubeless tyres then 650 at the moment won't work... Since you'll need new tyres too to make alloys work.
Hi there... Not at all. Warranty gets void only in case any mod is made which either effects the engine (aftermarket exhausts) or the electrical system of the motorcycle. I've had no warranty issues at all.
Wat will u suggest to buy, a CB 350 or Interceptor 650 ? I am a City Commuter , and own a TB350X. Actually , my Heart says Interceptor and brain is saying to go for CB 350. I know CB 350 will be more practical for me but still I am unable to shift my heart from Interceptor ! Very confused. Plz help !
Hi there...your dilemma is pretty understandable. Within city traffic...the CB makes much more sense since it is easier to maneuver within city limits, would heat up alot lesser and give you better fuel efficiency as well since the engine is alot smaller...I did test ride it and it felt really smooth for a single cylinder 350cc engine (smoother than Meteor) and it pulled clean till 4th gear and the 5th one is just an overdrive. Interceptor on the other hand also feels really easy to ride because of its low end torque delivery...minimal gear shifts and the twin feels ultra smooth. If you plan on taking the highways then there's just no match between the two....triple digit overtakes are a breeze on this bike. If you are only going to do city rides.... I'd say take the CB....but if you plan on hitting the Highways every now and then... Take the INT650
There's a night and day difference Dharmesh... Ktm being a single cylinder would definitely be more vibey - but ktm even for a single is a little more vibey than others + the RE-650 is really smooth till 5k rpm and you would hardly need to be above that rpm range. Smoothness/engine refinement is one thing the 650 series have totally covered.
I always have a problem with Indian youtubers. Nothing against you personally but if you upload a video with an English title, at least put a flag or the word "Indian" in the title. This is clickbaiting.
Hey bro i own a gt 650 and i have not taken the extended warranty during delivery and said to the sales that i will opt ext arranty within next 60 days. In ur opinion does it really worth paying 7500 for extended warranty?? and as u mentioned they don't charge labour but somehow they will loot customer? So what's ur thought on this
Hi there buddy... In my personal experience I've realised that extended warranty is something you should definitely go for.... Why do I say that - let me put out some numbers. 1. My bike's RR-Unit failed twice which costs 3,500/- + labour.. My RR-unit failed both times after completing 5k kms....even my friend had a failed RR-Unit after completing 6k kms So without warranty I would have needed to pay around 8k for it. (Both times combined) 2. Recently the speedometer sensor of my bike also failed....I got it replaced under warranty for free.... This again would have costed me 1k rupees + labour. I bought my bike in 2019 when we used to get 3 yrs warranty instead of 2yrs now. I'm really considering getting my bike's warranty extended now.
Hi buddy, I have started noticing from today that when I hit the starter button, the low battery sign keeps glowing for ~3 seconds and then goes away. I know that when the engine is not running all the lights on the dash glow and that is normal, but I want to know from you if even after turning on the engine, the light stays for a few seconds before it goes away or does it go away instantaneously? Point to note the bike was washed in the workshop today. I bought the bike in November last year and have ridden it every day since then and have clocked 4,300 kms so far. So my usage is frequent and the bike is never left sitting for more than a day. I would appreciate the feedback.
Hi Vikramaditya.... After turning on the engine the battery & ABS lights do stay ON and the battery indicator goes away after 3 seconds and the ABS light goes away once you cross 10 kmph. So you're bike is absolutely fine 👍
Hi Nagesh.... Call it in OCD or something else but i don't like using tank bag... Once I used it on my previous bike which scratched the tank and since then I just can't.
Dear friend. I have an issue with rpm fluctuations at ideal rpm with my interceptor BS4. Please check if you have same issue. I an fighting with RE to fix it under warranty. I think you need to approach the consumer forum. Regards
Hi Vishwanath.... I personally haven't faced this particular issue with my Interceptor, neither have my two other friends who also own Interceptor. If email to RE isn't giving you results that you expect then the next step would be to tweet by tagging RE.... And if even that doesn't work then yes like you mentioned....legal way
@@TheTwinPost thank you due.... Please help any other owner you know with this problem....RE is selling bikes with defects and they don't care to fix them
You know you could have registered a complaint against both the workshops , one for giving you a Faulty Alternator and one for charging you when it wasn't your fault in the first place.
Hi Bhagat.... actually the alternator which the last workshop installed did its job for about 8 months approx before going kaput... So they won't agree that it was faulty when they installed it. As far as the second one is concerned....I have sent an email to RE.
Well , it isn't an established production. It has just had 2 production. And yes ye paani wala problem is common with everyone in int650. Toh people should keep it mind that they will not get a supreme production 😁
@@TheTwinPost yes that's the least we can hope for new buyers 😁 . But due to this issue. Or water leaking in. One will at least have electronic button issues . Frequent lubrication and a little wipe is needed after ride. That's what I did to prevent it.
My mojo gets washed in every service here in Delhi...not sure what's the problem with RE in Delhi.. For the RR unit, write an email to RE with the proofs. Let's see what they say about it.
That's strange... RE service centers in Delhi are getting really weird now. I'm definitely gonna take this up to RE. My bike has been making thud sound when I hit pot holes.... problem seems to be with the coneset (as is with many 650s) but when I told the guys at the service centers about it... They just kicked pushed the front wheel a couple of time infront of me and said "nahi sir sab theek to hai"...a sophisticated way of checking the cone set 🤦
@@TheTwinPost I can't comment much for RE service..but that's for sure not the way to check a cone set problem...mojo mein ya toh tight karte hai ya phir replace...
Hi Sebastian...well this might be like that but it isn't happening anytime soon because if you look at the sales numbers for the past month only RE sold 69,400+ bikes in Feb'21...and their highest selling bike is the Classic350. Honda Highness might be a better made product in terms of quality but still it's sales figues don't come near RE 350
Aapne mistake kiya jab koi bhi part warranty mai change hota hai toh consumable pay nahi karna chahiye Company nahi bolti consumable pay karne Yeah apni marzi se laga dete hai Aapko bolts chahiye Mai kyu pay karu Bike mai fault aa raha hai mai kyu pay karu
I have no problem for rr unit i have 1.5y old 14000 plus km I have one problem its tapat Noise i have 3 time Visiting RE Service centre but problem its still
RR unit is placed behind engine which may be design flaw, RR unit has to bear heat from engine and also low air circulation reduces its life. even i am facing the same issue
Yes...this is the logical reason even I have come up with after thinking of all possibilities. I think they could've placed the RR-Unit somewhere else where it could've evaded the engine heat plus a steady stream of air. My bike has just completed 3 years hence it's warranty period is over...so now if the RR-Unit fails then I'll have to bear the cost of approximately 3.5k + labour.
Hi Arjuna... I've had a totally different experience with the 500s.... EFI malfunction was so common with 500s and half of the 500s I've seen on the roads had their EFI removed and a carburettor added instead. Plus the 500 struggles past 100 on the highway.... It feels underpowered on the highway.
Dude, did you have a aftermarket USB charger installed when you got the warranty cover from RE? In other words, can they deny the warranty claim if aftermarket accessories like charger, exhaust or auxiliary lights are installed?
Hi Somil.... I only have a mobile holder without any charging option..so I haven't fiddled with the wiring of the motorcycle at all. The service center can deny your claim only if you've made any cuts to the stock wiring. If you have installed a plug-n-play unit of lights then it won't cause any warranty issue. Exhausts...well if there's any performance issues then they can point out the aftermarket exhaust as it's cause even if it's not. Always a good idea to install the stock system before going to the service center in such a scenario.
Bhai I have one doubt, Why doesn't they gove a kick starter ?? self is good but having kick is like the failsafe in case of battery issues. Please share ur thoughts.
Modern day bikes (all of them) above 200cc do not have a Kickstarter...even the new 350cc engine from RE (on meteor) doesn't have a kick starter. Though modern day bikes are much more reliable but yes... in these situations when something does go wrong then "Dhakka Start" or jump start is the only way out.
True that 😃 But my question to RE is what's the harm in keeping it?? and how much extra will it cost maybe max 1k, and i personally think people will appreciate that. I can be wrong too.
Actually it's not about the cost since even a 25 lakh rupees BMW 1250 GS doesn't have one.... And your question seemed genuine so I did look for few answers and this is the best logical explanation that I got from Internet : Google: Because modern electronic ignition systems and fuel injection systems need set voltages and a certain number of trigger events before actually turning on completely. And no combination of kickstarter parts will get to those thresholds.
My mobile mount doesn't have a charger... Nor do I have any other electrical mod made to my bike... So I don't know from where did you get to your assumption.
I haven't "fidelled" with the wiring of my bike... No auxiliary lights, no LED bulbs, no extra switches, no charging etc. Only mods I've done is to the seat, a handlebar riser, saddle stay, engine guard and a bash plate - and all these do not require the wiring to be tampered in any way. And just to make it clear....I absolutely love my bike and even today with that budget I would've went for it - I just mentioned the issues I faced personally and I don't think there's anything wrong in doing that.
@@TheTwinPost Okay, just saying that electrical components do not misbehave very easily, may be the issue is because of presure wash, one advise is that do not give your bike to pressure wash!! Nothing wrong in expressing ur views! Thanks for your reply and clarification!! Have a good one
Shit can happen sometimes. For example in my experience with Piaggio you usually have more than 10 warranty claims during the first two months, only they all gey rejected and you are forced to basically buy every defective piece anew (clutch, tires, wheels and sometimes the frame itself all can be bent by factory, also clutch and transmission usually keep failing and need to be replaced with aftermarket solutions because Piaggio ones are 50% of the times defective by factory; all plastics are misaligned; various problems to the electronics and/or the fuel pump can make the bike unoperable and Piaggio will basically just tell you FUCK YOU after you paid a lot of money) and/or keep your scooter with all the defective pieces on, and we're talking about scooters which cost more than a real motorbike and are considered premium italian quality... by comparison I'm not hearing as much complaints, worldwide, by Royal Enfield customers so I don't want to bash your video but please consider that you bought a bike that costs less than a scooter and, by comparison, usually performs very reliably.
Hello there... I haven't owned a Piaggio product so don't have any experience to share as such... But by reading your comment I do understand that things aren't all that "Italian premium Quality'' with them. Scooter costing more than my bike ? - i assume you're talking about the expensive scooters sold in European countries including ones like Yamaha T-Max which costs more than even their own MT-07 or even MT-09. Coming to my motorcycle... I would say the issues I've had are majorly with the way the service centers handle such situations. I understand that machines can have small niggles here and there but the process of claiming warranty can be a whole lot better from Dealership's side - because once it reaches the RE office it doesn't take time at all. I'm more than happy with my Interceptor and I'm gonna keep it for many years - it's been almost 3 years and I've had an amazing experience. 650cc parallel twin...smooth engine costing roughly 3 lakhs (when I bought it) is a sweet deal indeed. Even today with this budget I would've gone with the same motorcycle.
@@TheTwinPost I have charged the battery and checked the relays there clicking when egnition is on but no primer sound from fuel pump Totally baffling 🤔😟
Just started to have the same problem on my Thunderbird 350x put a new battery and sold the bike, and now, am planning to buy a Honda Hiness , japanese reliability ,😄😄
We buy our fav bikes enthusiastically n if these issue occurs then definitely we will be disappointed. Thank you for sharing ur experience with us. Hope RE resolves these issues in their upcoming bikes
Consumables , may be they had some breakfast or chai, thats also consumables 🤣🤣🤣
Hi Sandeep....if the bill would've said 'Haldiram Bhujia, Samosa & Chai' then I would've been happy that atleast I know where my money went 😆
😂😂😂😂😂
@@TheTwinPost 😂😂yaa bro
bro to be frank so pathetic service by RE,I am also frustrated with there services..No professional work specially by service center
😂😂
Check its earthing weather it is properly earthed or not and also check check for any naked wire from the couplers also .
Generally naked wires can be in the handle area because handle is constantly moving left to right so it might may scratch the wire
They might have been topped up engine oil coz they opened the chamber !! That might be the consumables !! But still their service invoices are too confusing from the very start !!
Ye log kamayegai kaha se Bhai 😂 yahi se kamate hainya 😉. U have to know what u have to do or what not. People who don't have that much knowledge or not from that field just avid riders will have to depend , get there hisse ke dhaake😁
Once your warranty will over then never service your bike in re service centre...they make you fool and it is happen with every 2 wheeler brand...local service centre players try to grasp more money
File the complaint to RE for all bike history or service Centre.
There is earthing problem in wiring harness don't wait other bike rr fault.
Hi Gurmukh... you're absolutely right. I'm planning to take this forward.
Thankyou for the suggestion.
You should replace the battery. A poor ground connection, weak or loose battery results in the RR unit running hotter than usual and might fail before it's lifespan!
I have 17 year old pulsar. My battery was stolen after 2 years and decided ride it like that only. I got the battery installed after 1 month. By then the rectifier was damaged and died within 2 months. Which in turn affected the battery.. which died early. I was on college and always short on money. So this cycle went on till I replaced the rectifier and battery at the same time.
He is using a USB Charger on 12V Powered ON all the time it drains battery and if he use his bike for short distance and starting the bike 20 times a day and doing 5Km than wondering WHAAAAT HAPPPEND?
You should report that ' consumables issue ' to RE customer care and if needed consumer court
Normally these issues happen, when we meddle with original wiring, like adding fog lights, new horns, even I had this problem, then I noticed, when RE service guys showed me the voltage output when they connected ecu with computer, there is slight drop in amp in alternator power generation, this happens when your standstill with engine off and ignation on.
Agreed .. that's the reason why I haven't added any sort of additional aux lights on my motorcycle... even the phone mount I've installed on my bike is the one without charging.
Consumables charge is actually the labour charge, most of the times they charge you for the other thing for the name of other (which are around same price).
Bro, it's sad that this happened to you. I got mine in May 2019. Have had no battery issues so far. One of the things I did was in the second month itself I got a switch installed to manually control when I light came on. This has proved to be a life saver. On Darjeeling ride in Nov this year, as I was ascending, my bike shut down on me couple of times and the yellow engine light came on. What this meant obviously was me frantically hitting the start button. Had the light remained on, I am sure it would have taken a toll on the battery. The other thing is barring winters, I do not think we need a light constantly running and again remember it's a bulb not an LED. Anyways, hope this problem is looked into and sorted out soon. But worth exploring the option of getting a switch installed for the headlight. Peace
Thankyou for the valuable suggestion buddy...I will certainly explore this option.
Sorry it may seem like I am spamming the comment section. But I found a youtube video which discusses what can go wrong and maybe it's not the RR unit at all. ua-cam.com/video/R4CxCWAg4D4/v-deo.html
Reliability word starts with RE "Royal enfield" biggest oxymoron 😉😉😉
😂
Same with KTM - Keep Throwing Money!
Hi there Akash... I've owned a RC390 (2016) for about 2.5 years and honestly I personally never faced any issues with it - only visited the service center for regular servicing which was rougly 2,500-2,700 rupees (for a 43 bhp bike that's cheap).
Damn.... Hoping for a better experience moving forward.
@Akash Paul LOL! Those are very minor issues with your Thunderbird! I have a 2012 KTM 200 Duke. The first batch had as many issues as the Himalayan did when that bike first came out. My bike went through the following in-warranty repairs within the first 1.5 years/14000 km:
1. Rear monoshock replacement due to bad paint. Replaced.
2. LCD console backlight started flickering and shut off. Replaced.
3. Fuel pump pressure fell below spec and caused reduced acceleration. Replaced.
4. Fuel pump mount points in the tank came loose due to bad quality casting or something. Replaced.
5. Fuel tank cowl started cracking at the mouth due to heat from being parked in the sun. Replaced TWICE due to repeat occurrence.
6. Oil started flooding into the airbox so the engine was opened THREE times! First time was at the second service to replace the cylinder kit as well as the coolant pump seal which had leaked coolant into the oil. Second time they completely dismantled the engine and wanted to replace the crankcase but I refused to accept their justification so they replaced the valves. Third time they installed a new revised cylinder kit but even that did not resolve the issue.
7. They gave me a new airbox modified by the R&D team themselves to fix the oil flooding issue. That did not solve the issue.
8. New 2013 manufactured engine which solved the oil flooding issue.
The following repairs were made after warranty expired with my own money:
1. Fuel pump failed again. This time it just shut off. Rs 4500.
2. Thottle butterfly got stuck so I got an old used throttle body for 2000.
3. Idling RPM starting fluctuating intermittently due to electrical issues. Got new wiring harness and voltage regulator/rectifier unit for 12000 and 2600 rupees respectively.
4. Compression loss after the new engine had done 34k km or so. 15000 for a top end overhaul.
5. Speedo zero issue - alternator replaced for 1500 or so.
I am not going to count the three front alloy rims and 2 rear ones that have bent/cracked from road use. This was before I started using my bike off road. The rear seat lock mount broke off the chassis so I had to get that welded back on.
Pending issues - idling is not stable which is either due to a bad stepper motor, clogged idle circuit or bad TMAP sensor. Front fork tubes are scored and due for replacement. I will see if and when I can get the repairs done.
You can see why I am worried about my 2019 390 Duke. That engine is known to blow its gasket. After some time and the electronics are expensive. My warranty will expire in 6 months and I have only done 4k km. At least RE provides extended warranty because it stands by its new 650 twins' quality. KTM doesn't because they know their bikes have issues.
So maintaining a first batch KTM is expensive because they treat first customers like beta testers.
EDIT: I remember one more post-warranty repair:
6. Both left and right side switchgears replaced as the flash-to-pass switch and indicator selector started malfunctioning on the left and the engine kill switch needed to be flipped more than once.
Big fan of twin engine, but now I am going to to give it a 2nd thought . If paying 3.5lpa is not reliable , RE is not worth it. , even fuel is shoeing wrong reading then it's a big concern as it's a basic thing and a bike manufacturer since 1901 is having trusts issue, then RE is not worth it. Poor Indian management " jugad" mind set . They should learn from honda .
I have already got a issue in battery of the interceptor 650 which I purchased 6 months ago... And the bike ligit had stopped on the road 5-6 times.. and the service guys said that there is no problem in the bike.. and today the same thing happened to me and now the bike is in service centre for 10 day's
Hi just to say I got my interceptor sorted it was a broken wire underneath the tank so back on the road again
Still waching your video's keep them up .
Paul from hull England 🇬🇧
Hi Paul....good to hear you're back on the road... thankyou for the support.
I am also currently in midst of a ride... On to the hills 🙏
Brother..I asked the same question to the service manager about consumable charges...he said its an optional charge which includes the misc items and he gave an example of battery terminal jelly.
Hi Anshuman.... thankyou for the info.
The guy at the service station never gave me a clear answer. So 'optional charge' means they could've avoided charging me for it...hmm...plus I had to anyways spend 800-1000 rupees for Uber (going back on that day and coming back the next day) since I had to leave the bike there for a day.
Yeah it is sort of an add on type of thing...if you feel you dont need those you can easily deny them for it. And i clearly asked the guy that in second service can i deny these charges and he said yes you can. I got my bike serviced at RE service center opp. Jhandewalan Mandir. And to be honest as you said even they are not certain about these things..they are just following what is in the schedule without knowing how to explain things to customer.
I'll try out the Jhandewalan service center next time then.. thanks man 👍
I think the quality of electrical components can be better. We are already paying 3.10lkhs and i guess none will mind paying few k extra....But these small failures creates trust issues with the bike.
Totally agreed.
I bought a lemon called Pulsar 150 Neon 1 year back which has had the lower Triple clamp, starter motor and rear wheel coupler rubber replaced under warranty 🙃, total kms under 4900km. My bike was pulling towards right which all service centers denied. After 2 months of back and forth with the svc I got connected to the regional manager who took charge and ordered to replaced the Tee. I beat you to this " replaced under warranty" thing but goes to show how incompetent the svc and sometimes your luck is. Didn't had to pay for replacements but time and petrol still pinch to this day.
Their reason for not washing is a fluke. They usually say Delhi Govt in order to save water doesn't allow service centers and workshops to use water to wash and for now they're using pandemic as an excuse.
This is true to some extent since you won't find any other svc having "dedicated" washing area visible from outside or inside their premises, thats just how good cop bad cop play of authorities allow them.
Whoa that's really bad.... And yes it's actually the service centers that usually let's you down. I have explained people at service centers numerous times that I need to get the coneset checked and greased if necessary but what I get in return is *sab theek to hai sir* without even checking anything and expert opinions like *aap alignment karvali sir* ....it's becomes really frustrating.
Washing thing....one person who I know rides a Mojo300 and says his bike gets washed at the service center without any issue. I too think that they either keep the washing area out of direct site or get it washed from a nearby place or something like that.
@@TheTwinPost yeah it's an unspoken thing. Every other manufacturer's svc does proper washing, only RE going on with the excuse. Few Bajaj svc went on to "Sanitizing" vehicles and charged 60 rupees for that when they opened on 8th june. Weird time that was.
I do faced the low battery issue, it's due to malfunction in RR unit and service centre replaced free of cost( warranty) in TIRUPATI
Same case with me....it's just that I got the RR Unit replaced twice within 1.5 years
Make some video on RR unit permanent solution. This time I have to get it replaced out of warranty
Same issue with my interceptor. Even my bike is one and half year old. Worse part was I was made to buy a new battery. RE should do something
That's bad....worse thing is the response of service centers differ from one to another... Nobody says the same thing.
There are lots of bullshits inside Royal Enfield and people are just blindly going for this brand. Engine of 650 is design at UK and it's a better engine quite smooth.
I have been using my interceptor for more than a year now, however didn't face this issue, I think in your case the issue is with the alternator , in scenario like this you can remove the headlight fuse if it's day time, also write to Royal Enfield, I am sure they will look into it.
Wish you safe riding!
Did you have issues with the handle. The racer set
@@thehimalayanboy9924 no, im using the factory default one, no issues till now.
I faced the same issue one month back with my interceptor. Royal Enfield service center changed my battery. I don't know what will happen. As of now it's working. My bike stopped in the bussiest of traffic. To push this bike is also not easy. Road side assistance came and guided me to service center. Very bad experience.
Sad to hear that....hope you don't have to go through all that ever again.
Service Centers in India is a scam. That is why I hate going to these service centers.
For these reasons I am always unsure about royal Enfield.
When I bought a Honda I didn't care if it had a warranty at all. 3 times I bought new ones and never had a warranty claim.
🙄Sad to know you are having issues the bike and with service centre. It's an eye opener for person who are planning to purchase. Thanks for sharing your experience.
What's bike mileage in city and also in Highway. Will it be comfortable to ride this bike and use it as daily commuter to ride 70 to 110km everyday?
Hi there...I'm glad you found my video useful.
Mileage:
City: 22-24 kmpl (moderate traffic)
Highway: 27-28 kmpl (@90-110 kmph)
The stock seat of the INT is too soft which is fine for like an hour or so...but anything beyond 50-60 kms you will be a little uneasy... But if you can get the seat customised by adding a firmer cushion and making the seat a little broader then you'll be able to spend alot more time on the saddle before you'd want to take a halt.
I did commute to work on my Interceptor initially for about a month to get used to the bike since I was about to take it for a Ladakh ride and commuting on this bike is indeed alot of fun.
You'll feel the weight of the bike at slow speeds in heavy traffic - otherwise it's a pleasant experience.
Now Re is flying high by selling defective UCE engines ,not a single person (RE.Netizens) are ready to agree ,many so called mechanic became famous . 🙏
I have a Silver interceptor 650 BS6. 3317 KM on oddo. No issues as of now.
Good to hear that... Even my friend's BS-6 is doing just fine...though he has clocked about 1200 kms only.
Average ??? Per litre ??
City traffic: 23 km/litre
Highway: 27 km/litre @90-110 kmph
Buying a 3+ Lakhs rs. bike doesn't mean you ignore such things and just giveaway the hard earned money. Under warranty you are free from labour and other costs except the consumables like oil, gaskets, cables, pads or other parts which detoriates overtime. you have to fight!
Frustrated with built quality issues of my RE thunderbird 350x and Interceptor 650
Bro whats ur review of interceptor 650 ?
RE bikes are made with 'cost cutting' definition. With poor and cheap quality spares, here we understand where and who the cost is cut from..😅
dude hope i never got the RR unit problem & hell ya i extended warrenty done with RSA included, the problems i got are- A Ded battery, Meters problem, Fuel showing meter, Speed sensor changed under warrenty, & rust on front disk plate changed under warrenty, still now getting Rust on oxygen sensor place have reported to my service center for warrenty clame, & puncture call RSA for it they helped a lot
Honda CB 350 lelo. One keralite guy did so. I m now reconsidering to buy 650cc .... Ur videos help.
Hi Chirag.... Yes I did watch that video from 'God's own Rider' from Kerala.
Indeed Honda is definitely a much more reliable brand than almost all the others - it's just that I'm a little spoilt for power and effortless wave of torque delivery (52 nm). I did test ride the CB350 and totally loved it but still I wouldn't take that over the INT.... They do belong to different segments so I won't compare the two... But yes if I was in the market for a classic which can do effortless 90-100 all day, looks classy and is built really well at a budget of around 2 lakhs...then the CB is indeed a damn good option.
Ek kaam karo kisi acche se machanic se battery charger ka position change karo. It's happening to you because of the charger position which is just behind the engine and in between a thin plate is situated. So the charger gets over heated through the engine n getting damaged every time.👍Do this modification imidietly n u will be happy through out the life👍
That's a great suggestion....will try this out in my next service....which is due next month
@@TheTwinPost yo bro
For washing they used to say environmental factors....now they will say corona..they just give excuses....And they charge a premium in labour charges and spare part cost.....but the cost does not justify what you get
What's weird is that they would take your bike about 500 meters away to wash it at some third party.... What happened with me was that some random guy from the service center hopped onto my bike and was about to leave...I stopped him and enquired what was happening - he said "sir bike wash karvake laata hu paas hi hai 500-700m" to which I said I'm not comfortable with that and I refused. What if he takes a fall or someone hits him when he's away.. will they take responsibility of the damage...? I'm sure they won't.
@@TheTwinPost and the consumable they charged you is not acceptable....suppose they open the engine for some under warranty work and then they will say we had to change Rs.2000 worth consumable and engine oil also..then again consumer will have to pay...
If something happens in warranty..why should consumer pay for any thing...
Exactly..!!
Thank you so much bro for sharing your valuable experience and information....👍🏼
🙏
Bond is required to stick the gasket
Frankly speaking never liked thier 650 CCs royal Enfields
Hi there Pine.... It's quite opposite for me actually because from all the 350 & 500 REs that I've ridden (Bullet, Classic, Thunderbird) - its only their 650 that I've ever ended up liking. 😅
3 months and no issues till date. I think this is specific to your bike.
Hi Riku...I wish I could say that... I've been following few 650 forums and I'm not the only one. We've got people with 2 relay changes under warranty within a year as well. My friends bikes (1 year old) had the headlights developing crack from inside and got the entire headlight assembly changed under warranty.
RR Unit issue is something alot of people faced.
@@TheTwinPost ohh man. Now I'm scared. I follow some 2 3 groups in FB and never got to know about any major issues like this. Fingers crossed 🤞. Hope your bike will get the problem solved ASAP
Haven't had a single issue with my RE interceptor in Australia. Are the standards different in India? none of the people I know have had any issues whatsoever with this bike.
Hi James....it seems that the QC done here might very well be different from your place...because such issues have been there in some bikes here.
No Issues at all. Yes they have different Norm for Export and Import. Always :D The Desis get the sh*t and all the bike who pass QC are for Export
@@niionne6661 That's a shame :( I hope that they fix it for all countries. India should get the best royal enfields. They make these amazing machines!
Thank you facing same but they couldn't able to find the problem. Sometimes low battery lights gets on sometimes it gets off.
I was so looking forward to buying an interceptor 650 but then I watched so many such videos and now I don't know if I should buy it.
Except for the service center part.....RE has almost dealt with all other issues in their latest updated models. If you can find a proper cervice center with a technician that listens to your concerns then you won't struggle at all.
Bhai, aisa koi samaan Bana nahi jiska youtube pe negative review nahi hai.. jo bike lene ka plan Kar rahe ho uska negative dekhlo..
I have the same colour and bs6 and my bike is less than 3 months old and i have faced the same problem
That's bad.... Just a week ago my friends bike also faced the same issue...he had done 6k kilometres.
Looks like my BS6 has the same issue. This is not acceptable from the Royal Enfield. We buy these bike at the premium price, these kind of issues certainly shakes up the confidence on the bike especially when you are on long road trips.
You can send mail to royal enfield with the bill. They will take care of it. I guess. Because royal enfield service Center is the problem not the royal enfield
Totally agreed... Issue is with the service centers... becuase basically these are franchise owners running the service centers and not RE.
I have sent an email to RE along with all the details... Waiting for their response now.
@@TheTwinPost I had similar issue with my royal enfield thunderbird 350 bs4, new bike had break lock problem. Service Center was not resolving and I called royal enfield raised concern after that showroom people were following with me. They have some rating from royal enfield for service Center which will get effected if they don’t t resolve issue with in time. Hope you get resolution soon. Like you said it is not about how much cost. It is about the experience we are missing because of service Center people.
12:06 Ride Safe bro....Saw Almost 3 accidents in this 15min video
Yup... That pause that I took for a second was because I thought that biker was gone.
Never look at the costs or comfort while buying a bike, if your such a person then take a ticket and travel, because bikes are meant for pleasure rides so looking at the costs especially of the re interceptor is pointless, according to other bikes this is very cheap.
Hi Nirmal... Like I said in the video - I don't mind paying a mere 337 rupees... The point I was trying to make is the inconsistent responses from the Service centers plus mechanical failure of one part twice.
I don't care about the service cost nor do I calculate how much worth of fuel I use up.
You are best motovlogger
Hi Amitava... Thankyou for the kind words.
around 2 years I am riding interceptor. No issues like this. only rear break pad i changed twice under 10k km
That's really good to know 👍
Rear brake pads twice under 10k .... Hmm... I've just completed 11k and have just changed the front brake pads once... Rear ones still have about 30% life left in them.
RR unit is mostly damaged during high pressure washing. The consumables charged are special glue used to replace gasket and not labour. I have an interceptor, done 20k, nothing failed till now.
Service center guy told me that this part has a nack of getting damaged under high temperatures which are caused when the bike is ridden constantly for hours.
Both the times my RR unit stopped working after long ride.
So not really sure what the actual reason is.
My friends BS-6 and another BS-4 version is doing fine.
Mine is a week old, already I am facing issue with the Fi unit I think. After running for odd 3-4kms the bike kills off itself on 1st gear, after giving multiple self attemps it starts !!! They told that it will be sorted on first service, hope it does 😁
Never faced such an issue...hope they sort it out for you ASAP.
I have a BS6... No issues with RR till now. Bike is 10months old... But i had 2 relay failures.
Damn 😐
Lol
Delhi govt banned vehicle wash in service centers.
Instead of consumables, you could have paid for battery charging n get the battery charged.
They've to show some income on working on the bike. Discuss the charges before invoice is generated.
You got a new RR unit as from latest bikes, so should be good.👍🏼
My service center doesn't acknowledge RR unit is faulty, still living on the edge. Light came n went couple of times. INT650🙏🏼
I did ask them about the 'consumables' when they gave me the estimate bill but they told me that it'll be all explained in the final bill which they eventually didn't.
I'm hoping this doesn't happen again and this RR-unit works without any niggles 👍
Plus regarding the washing thing... My friends own bikes from other brands... For example Mahindra Mojo...it gets washed at any service center in Delhi.
This issue is only with service centers
@@TheTwinPost hope I'm able to replace mine. Was the battery light still ON when you took it to the service center. Mine went off, they checked charging voltage n it was ok as per them.
The light was ON....on my way to the service center...but when I reached it was off.... Then when they started the bike it was On again.
@@TheTwinPost I'm not able to reproduce it in front of them. I've done 250+ km rides without the light coming ON also. So not sure but as u said back of my mind that fear is there...
Pro tip for both of you... Install a voltage meter or buy a multimeter. Check the battery voltage when the bike is off, it should be above 12.2V.
Then start the bike and recheck, if it is around 14V(13V+) then the battery is getting power from the Alternator and the RR Unit is functional. If you still get 12 ish V then the RR unit is faulty!
I am planning to buy RE INTERCEPTOR 650 and I have been watching different reviews for some time, and what i understand apart from the engine, electrical parts and cycle parts they uses inferior quality and charges high price (which is one of RE's business policy since they launched RE classic and which is true because one of my friend is a RE spare parts dealer and RE training seminar they clearly said insist customer to change spare parts).
They use all cheap quality electrical parts and rusting issues are disaster and certain spare parts are overpriced.
RE really need to look into this issues seriously and try to resolve it in there future models.
When you open the engine casing, the residue oil comes out. The topped up oil is the consumable.
Then what could be the possible reason that they didn't charge for it the last time then 🤔
@@TheTwinPost The previous centre didn't followed the SOP. They didn't changed the gasket and probably didn't topped up the oil.
They did change the gasket....and didn't charge me for that either.
Well maybe they didn't charge me...one off case I guess.
Hello -- My bike is under warranty 2021 Model. Facing miss firing issue. Service have already updated the Throttle body and Wiring harness , but no success on the issue solution. ua-cam.com/users/shortsM74VCjC8KEg . Any hints you got on this for me ? RE guys are doing root causing daily basis , but seems like they are also stuck. I'm so much disappointed about the poor quality management at RE factory and delivering me a defective piece.
Good to know it was covered under warranty.
Do you have any aftermarket connections coming from your battery such as a mobile charger?
If yes, do they still allow a claim or does it void the warranty?
Mobile Holder on my motorcycle doesn't have the charging option..plus I don't have any additional lights etc hence wiring on my bike is absolutely stock.
If there's any cutting in the wiring system then yes your warranty may get void.
Same problem i faced,
March 2021, is this bike worth buying or should i go for the Duke390 instead? Looks like D390 is more reliable?
Hi there.... Totally depends on what you're looking for... lightweight agressive tech laden bike which hates going slow... Or Classic looking, super smooth twin which likes to go slow or even at triple digit speeds without much gear shifts.
I've owned a 390 before I bought the Int650... Today with this budget I would still go for the 650. It's egine itself is a gem.
Reliability...well in 2.5 years I owned the KTM...there were indeed minor niggles (rear mug guard broke away while riding due to vibrations, fairings used to vibrate alot hence I had to get them sorted, plus in heavy Traffic it used to heat up to a level where it won't go beyond 4.5k rpm till it cools down.
And you have to be really careful with its alloys if you encounter big potholes.
@@TheTwinPost thanks! This makes a lot of sense.
i got my bike in hyderabad last month n bike has done just 460 km and i spent more time in the workshop than on the road. the ecu had moisture contamination with all the terminals bit corroded they cleaned it both o2 sensors and both spark plugs changed and now it has a clonking noise metallic sound which they are not able to identify .the technicians have no clue .i have send an email but in vain no response. god only has to save me n my bike
Did they respond back ??
Don't know why people by bikes from company which is not ready to upgrade its quality. Using sub-standard components but they charge premium for its bike and servicing
i have a bs6 model 2020 but this problem meri bike me nhi aayi abhi tkk
Only problem with mine is it starts missing after riding for 2-3 hours continuously.Got checked and i was told to get the software updated.Took my bike to same mahipalpur centre as its nearby but they tried for whole day and weren’t able to update the software.
Hi Ayush... software update takes less than half n hour...so I'm not sure what those guys were trying to do. I would suggest you to take your bike to Jhandewalan service center as at least those guys know a thing or two about the ECU updates.
RE service centers need to improve a lot... really disappointing to hear your experience as well.
@@TheTwinPost i waited for 1 hour to check what they were doing. There were around 4 guys including manager plugging and unplugging from bike ecu,downloading some software in there laptop,Most of the time they were googling how to update ecu version 1.
finally in the evening they called and told to check after a week about software.
Well thanks for the support, will take to jhandewalan centre soon and get the ecu updated.
Hi friend newbiie. Here planning to buy that one.
Pls get the wire loom checked...a minor issue somewhere might be causing incorrect current flow and that may be effecting the RR unit ...cause faulty RR unit once is understood but not thrice .
Hi Vaibhav... thankyou for this suggestion - will get it checked in my next service.
Hi, what's your opinion over RE interceptor v/s RR310 in 2021. Was waiting RE 650 cruiser, but heard it's going to be more expensive than the GT 650. Also I don't think alloys & LED lighting are coming anytime soon on RE 650's at the moment.
Was planning to buy either one of them soon.
The only reason I like the RE is the parallel twin engine only.(A much better upgrade over my 8 year old Karizma ZMR). Although my major concern is the tube tyres, hence keeping RR310 as an option. What would you suggest?
Hi there Toshal... The strongest reason for me to go for the Interceptor was it's parallel twin engine only - it's a gem of an engine.
And yes you're right even I've lost all hopes of RE introducing alloys for the twins - especially when they swapped the tyres to Ceat ones which are tube tyres (at least Pirellis were tubeless) so even if one switched to alloys he'd still need to get new tyres now as the Ceat ones won't run without tubes.
My bike came with Pirellis and after the mess that I got into after the first puncture I decided to get the rims converted to tubeless...and now I'm running the Pirellis without tubes which is a huge relief.
RR310 is a capable machine indeed...but it is more towards sports oriented comparitively - I mean it's not as agressive as a RC/R3/Ninia300 but it's still a bit leaned forward and sporty which I personally don't prefer for touring. Engine wise well - 310s engine just cannot be compared with the 650... 650 is effortlessly easy on the highway and overtakings don't require you to ring the throttle.
Aging : Generally classic bikes tend to age well.... I'm sure a 310 won't look as good after 5 years but the 650 would look as good as it does today because of its classic design.
If your primary concern is tubeless tyres then 650 at the moment won't work... Since you'll need new tyres too to make alloys work.
Hi . I noticed you said you changed the rims to make it tubeless ... Didnt that void the warranty ??
Hi there... Not at all.
Warranty gets void only in case any mod is made which either effects the engine (aftermarket exhausts) or the electrical system of the motorcycle.
I've had no warranty issues at all.
Wat will u suggest to buy, a CB 350 or Interceptor 650 ? I am a City Commuter , and own a TB350X. Actually , my Heart says Interceptor and brain is saying to go for CB 350. I know CB 350 will be more practical for me but still I am unable to shift my heart from Interceptor ! Very confused. Plz help !
Hi there...your dilemma is pretty understandable.
Within city traffic...the CB makes much more sense since it is easier to maneuver within city limits, would heat up alot lesser and give you better fuel efficiency as well since the engine is alot smaller...I did test ride it and it felt really smooth for a single cylinder 350cc engine (smoother than Meteor) and it pulled clean till 4th gear and the 5th one is just an overdrive.
Interceptor on the other hand also feels really easy to ride because of its low end torque delivery...minimal gear shifts and the twin feels ultra smooth. If you plan on taking the highways then there's just no match between the two....triple digit overtakes are a breeze on this bike.
If you are only going to do city rides.... I'd say take the CB....but if you plan on hitting the Highways every now and then... Take the INT650
@@TheTwinPost Thanks bro for taking out ur busy time and advising me. It is really helpful. 👍❤️
Clear and onto the point.. one of the best videos on 650
What about vibrations compared to a ktm adv 390 or any other similiar single..?
There's a night and day difference Dharmesh... Ktm being a single cylinder would definitely be more vibey - but ktm even for a single is a little more vibey than others + the RE-650 is really smooth till 5k rpm and you would hardly need to be above that rpm range. Smoothness/engine refinement is one thing the 650 series have totally covered.
I always have a problem with Indian youtubers. Nothing against you personally but if you upload a video with an English title, at least put a flag or the word "Indian" in the title. This is clickbaiting.
Will make sure I'm mentioning (Hindi) within the title of the video - Honestly wasn't trying to mislead anyone.
Hey bro i own a gt 650 and i have not taken the extended warranty during delivery and said to the sales that i will opt ext arranty within next 60 days. In ur opinion does it really worth paying 7500 for extended warranty?? and as u mentioned they don't charge labour but somehow they will loot customer? So what's ur thought on this
Hi there buddy... In my personal experience I've realised that extended warranty is something you should definitely go for.... Why do I say that - let me put out some numbers.
1. My bike's RR-Unit failed twice which costs 3,500/- + labour..
My RR-unit failed both times after completing 5k kms....even my friend had a failed RR-Unit after completing 6k kms
So without warranty I would have needed to pay around 8k for it. (Both times combined)
2. Recently the speedometer sensor of my bike also failed....I got it replaced under warranty for free.... This again would have costed me 1k rupees + labour.
I bought my bike in 2019 when we used to get 3 yrs warranty instead of 2yrs now.
I'm really considering getting my bike's warranty extended now.
I also owner of interceptor same 15 months 3 tyms changed
Hi buddy,
I have started noticing from today that when I hit the starter button, the low battery sign keeps glowing for ~3 seconds and then goes away. I know that when the engine is not running all the lights on the dash glow and that is normal, but I want to know from you if even after turning on the engine, the light stays for a few seconds before it goes away or does it go away instantaneously?
Point to note the bike was washed in the workshop today.
I bought the bike in November last year and have ridden it every day since then and have clocked 4,300 kms so far. So my usage is frequent and the bike is never left sitting for more than a day.
I would appreciate the feedback.
Hi Vikramaditya.... After turning on the engine the battery & ABS lights do stay ON and the battery indicator goes away after 3 seconds and the ABS light goes away once you cross 10 kmph.
So you're bike is absolutely fine 👍
@@TheTwinPost thank you so much for responding to my query.
Are you using magnetic tank bag?
Hi Nagesh.... Call it in OCD or something else but i don't like using tank bag... Once I used it on my previous bike which scratched the tank and since then I just can't.
Dear friend. I have an issue with rpm fluctuations at ideal rpm with my interceptor BS4. Please check if you have same issue. I an fighting with RE to fix it under warranty. I think you need to approach the consumer forum. Regards
Hi Vishwanath.... I personally haven't faced this particular issue with my Interceptor, neither have my two other friends who also own Interceptor.
If email to RE isn't giving you results that you expect then the next step would be to tweet by tagging RE.... And if even that doesn't work then yes like you mentioned....legal way
@@TheTwinPost thank you due.... Please help any other owner you know with this problem....RE is selling bikes with defects and they don't care to fix them
You know you could have registered a complaint against both the workshops , one for giving you a Faulty Alternator and one for charging you when it wasn't your fault in the first place.
Hi Bhagat.... actually the alternator which the last workshop installed did its job for about 8 months approx before going kaput... So they won't agree that it was faulty when they installed it.
As far as the second one is concerned....I have sent an email to RE.
@@TheTwinPost Koi reply aaya?
@@akhileshthapa_fishbro86 Warranty me replacement hogaya tha....bas or koi action nahi hua.
So no reply concerning the consumables charge and exactly what it meant?
@@akhileshthapa_fishbro86 No response whatsoever
CITY jungle me jaa rha crazy enough.
Royal enfield has been dissapointing everytime... Maal becha hai unhe service ke time customer ko middle finger dikhate hai
Well , it isn't an established production. It has just had 2 production. And yes ye paani wala problem is common with everyone in int650. Toh people should keep it mind that they will not get a supreme production 😁
Things have improved slightly... Or at least that's what I've heard. I hope this issue doesn't aise at all on the bs-6 ones.
@@TheTwinPost yes that's the least we can hope for new buyers 😁 . But due to this issue. Or water leaking in. One will at least have electronic button issues . Frequent lubrication and a little wipe is needed after ride. That's what I did to prevent it.
How is the rr unit going on now?
I've only completed about 2.1k kms after I got the new RR-Unit .....so till now everything's going good.
My mojo gets washed in every service here in Delhi...not sure what's the problem with RE in Delhi..
For the RR unit, write an email to RE with the proofs. Let's see what they say about it.
That's strange... RE service centers in Delhi are getting really weird now.
I'm definitely gonna take this up to RE.
My bike has been making thud sound when I hit pot holes.... problem seems to be with the coneset (as is with many 650s) but when I told the guys at the service centers about it... They just kicked pushed the front wheel a couple of time infront of me and said "nahi sir sab theek to hai"...a sophisticated way of checking the cone set 🤦
@@TheTwinPost I can't comment much for RE service..but that's for sure not the way to check a cone set problem...mojo mein ya toh tight karte hai ya phir replace...
Batao...or gaali sab Mahindra ko dete hain.
@@TheTwinPost logo ka toh kaam hai rona aur apna kaam hai bike chalana bhai...email likho phir dekhte hai kya jawaab ata hai
Flimsy charges, you should complain to the company
They will take the dealership to task
I've done that 👍
The Japanese brands will kill RE with their machines and quality standards. The end is nigh..
Hi Sebastian...well this might be like that but it isn't happening anytime soon because if you look at the sales numbers for the past month only RE sold 69,400+ bikes in Feb'21...and their highest selling bike is the Classic350. Honda Highness might be a better made product in terms of quality but still it's sales figues don't come near RE 350
Aapne mistake kiya jab koi bhi part warranty mai change hota hai toh consumable pay nahi karna chahiye
Company nahi bolti consumable pay karne
Yeah apni marzi se laga dete hai
Aapko bolts chahiye
Mai kyu pay karu
Bike mai fault aa raha hai mai kyu pay karu
Problem was the magneto...
I have no problem for rr unit i have 1.5y old 14000 plus km
I have one problem its tapat Noise i have 3 time Visiting RE Service centre but problem its still
Hi Nikunj.... Good to know you haven't faced any issues with the RR-Unit.
I personally haven't faced any issue with the tappet sound.
Thank you brother for this information.. I am also facing same issue.
Hi Pol...hope you're issue got resolved.
Ride safe 👍
@@TheTwinPost Brother bike is still at RE workshop.
Hope it gets resolved and you can be back on the saddle
RR unit is placed behind engine which may be design flaw, RR unit has to bear heat from engine and also low air circulation reduces its life. even i am facing the same issue
Yes...this is the logical reason even I have come up with after thinking of all possibilities. I think they could've placed the RR-Unit somewhere else where it could've evaded the engine heat plus a steady stream of air.
My bike has just completed 3 years hence it's warranty period is over...so now if the RR-Unit fails then I'll have to bear the cost of approximately 3.5k + labour.
@@TheTwinPost Even i am out of warranty, have to bear the costs. Dont know why did engineers did not c
onsider this design issue
Dude I have claimed 3 times within a year royal enfiled ducks with reliability
That's really bad.
Classic 500 is the best.. Hope RE relaunches it again
Hi Arjuna... I've had a totally different experience with the 500s.... EFI malfunction was so common with 500s and half of the 500s I've seen on the roads had their EFI removed and a carburettor added instead.
Plus the 500 struggles past 100 on the highway.... It feels underpowered on the highway.
@@TheTwinPost my 500 has run 65,000 with not even a single issue till date bro..
That's great buddy
Dude, did you have a aftermarket USB charger installed when you got the warranty cover from RE? In other words, can they deny the warranty claim if aftermarket accessories like charger, exhaust or auxiliary lights are installed?
Hi Somil.... I only have a mobile holder without any charging option..so I haven't fiddled with the wiring of the motorcycle at all. The service center can deny your claim only if you've made any cuts to the stock wiring. If you have installed a plug-n-play unit of lights then it won't cause any warranty issue.
Exhausts...well if there's any performance issues then they can point out the aftermarket exhaust as it's cause even if it's not. Always a good idea to install the stock system before going to the service center in such a scenario.
Bhai I have one doubt, Why doesn't they gove a kick starter ?? self is good but having kick is like the failsafe in case of battery issues. Please share ur thoughts.
Modern day bikes (all of them) above 200cc do not have a Kickstarter...even the new 350cc engine from RE (on meteor) doesn't have a kick starter.
Though modern day bikes are much more reliable but yes... in these situations when something does go wrong then "Dhakka Start" or jump start is the only way out.
True that 😃 But my question to RE is what's the harm in keeping it?? and how much extra will it cost maybe max 1k, and i personally think people will appreciate that. I can be wrong too.
Actually it's not about the cost since even a 25 lakh rupees BMW 1250 GS doesn't have one.... And your question seemed genuine so I did look for few answers and this is the best logical explanation that I got from Internet :
Google: Because modern electronic ignition systems and fuel injection systems need set voltages and a certain number of trigger events before actually turning on completely. And no combination of kickstarter parts will get to those thresholds.
That make sense actually. Thank you bhai for clearing this one. Take care and keep posting videos. Love ur content. ❤️🙏
🙏
People treating there bike like shit!! Using cheap after market accesories like mobile mounts, and complaining abt electrical problems!! Stupid
My mobile mount doesn't have a charger... Nor do I have any other electrical mod made to my bike... So I don't know from where did you get to your assumption.
@@TheTwinPost Electrical problems do not occur with out people fidelling with there wires
I haven't "fidelled" with the wiring of my bike... No auxiliary lights, no LED bulbs, no extra switches, no charging etc.
Only mods I've done is to the seat, a handlebar riser, saddle stay, engine guard and a bash plate - and all these do not require the wiring to be tampered in any way.
And just to make it clear....I absolutely love my bike and even today with that budget I would've went for it - I just mentioned the issues I faced personally and I don't think there's anything wrong in doing that.
@@TheTwinPost Okay, just saying that electrical components do not misbehave very easily, may be the issue is because of presure wash, one advise is that do not give your bike to pressure wash!! Nothing wrong in expressing ur views! Thanks for your reply and clarification!! Have a good one
this company couldnt survive in UK because of its cheap material and reliability
Currently interceptor is one of the highest selling bikes in UK
@@TheTwinPost becoz of hype media created ,,and most of buyers end up regretting and selling in second hand market
Royal Enfield should be banned. Non- trustworthy. Bikers have faced issues for numerous years.
Just re things 😀
It's 2021 and m still searching for such bike like the interceptor... But if such issue shows up then, it's a thumbs down👎
Shit can happen sometimes.
For example in my experience with Piaggio you usually have more than 10 warranty claims during the first two months, only they all gey rejected and you are forced to basically buy every defective piece anew (clutch, tires, wheels and sometimes the frame itself all can be bent by factory, also clutch and transmission usually keep failing and need to be replaced with aftermarket solutions because Piaggio ones are 50% of the times defective by factory; all plastics are misaligned; various problems to the electronics and/or the fuel pump can make the bike unoperable and Piaggio will basically just tell you FUCK YOU after you paid a lot of money) and/or keep your scooter with all the defective pieces on, and we're talking about scooters which cost more than a real motorbike and are considered premium italian quality...
by comparison I'm not hearing as much complaints, worldwide, by Royal Enfield customers so I don't want to bash your video but please consider that you bought a bike that costs less than a scooter and, by comparison, usually performs very reliably.
Btw the issue you are describing is with the alternator and it's a "standard feature" on most Piaggio scooters that cost more than your bike :P
Hello there... I haven't owned a Piaggio product so don't have any experience to share as such... But by reading your comment I do understand that things aren't all that "Italian premium Quality'' with them.
Scooter costing more than my bike ? - i assume you're talking about the expensive scooters sold in European countries including ones like Yamaha T-Max which costs more than even their own MT-07 or even MT-09.
Coming to my motorcycle... I would say the issues I've had are majorly with the way the service centers handle such situations. I understand that machines can have small niggles here and there but the process of claiming warranty can be a whole lot better from Dealership's side - because once it reaches the RE office it doesn't take time at all.
I'm more than happy with my Interceptor and I'm gonna keep it for many years - it's been almost 3 years and I've had an amazing experience. 650cc parallel twin...smooth engine costing roughly 3 lakhs (when I bought it) is a sweet deal indeed.
Even today with this budget I would've gone with the same motorcycle.
Well I have a nightmare bike will not start 😱stress no royal Enfield dealer near me and no idea what's wrong
Have tried to jump start it....? Might be an issue with the battery/RR Unit.
@@TheTwinPost I have charged the battery and checked the relays there clicking when egnition is on but no primer sound from fuel pump
Totally baffling 🤔😟
Damn that's not good at all...
@@TheTwinPost some times when I am out on it the engine stops while riding 😟 but at the moment it's in my garage and will not start 🤔😱
Just started to have the same problem on my Thunderbird 350x put a new battery and sold the bike, and now, am planning to buy a Honda Hiness , japanese reliability ,😄😄
Well reliability wise one can't go wrong with a Honda.