Part.1 Problem - ASUS Mini Transformer won't turn on, factory reset
Вставка
- Опубліковано 23 лют 2017
- ASUS Mini Transformer wouldn't turn on. So I tried this to be able to save my files and photos that was on it and also was able to do factory reset.
A factory reset didn't fix the problem with mine so I had to send it in to ASUS repair service. To see how that worked and the problems I had with their repair service watch my Part 2 video.
For ASUS support go to www.asus.com/us/support/
Affiliate Links
go.magik.ly/ml/92b0/ - Наука та технологія
![[Fixed] Asus Transformer Not Turning On - Troubleshooting Guide](http://i.ytimg.com/vi/GPhJvz63m9I/mqdefault.jpg)
![[Fixed] Asus Transformer Not Turning On - Troubleshooting Guide](/img/tr.png)
If your device is still under factory warranty go to www.asus.com/us/support/ for support. As always make sure you register your device for the warranty coverage.
Exact same problem and exact same temporary fix per your video. Thank you. Mine was out of warranty and they estimated $179 for repairs. My one last ditch effort seem to work so far. Used your rubber band trick to drain the battery dead. Max brightness and turned off standby shutdown. Let it sit overnight. Recharged it the next morning and the solid yellow charging LED returned (instead of a blinking one). Left it charging till the amber LED turned white. Am able to restart normally now. But I have blown away all apps with earlier hard windows reset suggested fixes so now have to re-install everything. Well at least it is alive now, for now anyway. Don't know when the problem will return again. Thanks again for putting this video up.
Thank you so much for your advice.I managed to save my things but I also managed to make it work again.Thanks to you rubber band advice I first saved everything then checked for all window updates and installed them.(took me the whole evening and the next morning as it kept getting off randomly).I then use all the 'fix' and "check' tools, defrag, clean disk,make space etc. I then switched it off. After switching it off I noticed that the orange light stopped flashing so I left it to charge until it turned clear. Switched in on and connected to the keyboard and it is working! Thank you again!🙂
I had exactly the same problem as you until I realized that the power adaptor that came with it stopped working. I plugged it into a 10w ipad power adaptor and now it charges and works perfectly.
Thank you man. You really saved me! Managed to get my files back :)
Damn I had the same problem, and it happened the same way to me. I didn't use my Asus for 5 or 6 days. I used the same trick with the rubber band in order to save files....all the same. By the way the keyboard didn't respond either. I sent mine to get fix and it'll take time until I get it back...It still travelling on its way to California. I wish I knew how to reinstall the ACPI before, when I contacted ASUS they never gave me any sort of solution like that. Thank you for posting this video it really raise awareness about this common problem for this specific model ASUS Mini Transformer T102HA.
Hopefully you will receieve yours back in better condition than I did. Thanks for the feedback. Yes my keyboard wouldn't respond either like yours. I got my device back from repair and just uploaded an update video today on here. They emailed me a short survey to fill out online. Havent heard anything back to the negitive feedback I gave them on the repair service I received. Heres the update video and I'm not HAPPY with the service. I explained in the new video. Click here to see ua-cam.com/video/Fy01yFdYMKo/v-deo.html
MY DEVICE REVIEWS How do I message them? I just received mine today and the keyboard doesn't work. I tried your rubber band method and it worked.
@@mydevicereviews74 Dude, "In Search of Incredible" does not mean they found incredible. They're pretty much letting you know in big bold letters that this thing was going to suck.
In device manager, I went to actions, show hidden devices and the Microsoft ACPI Compliant Control Method Battery driver was greyed out. When I clicked on it the device status says Currently, this hardware device is not connected to the computer (code 45) To fix, reconnect this hardware device to the computer. In prior videos, I saw people opened the tablet and disconnected then reconnect the battery. I suspect that's the fix. Also, when I viewed the Events Tab, it showed that on 8/22/2018 the device was migrated. Not sure what that means but I wonder if a windows update broker the driver and started all of this. Still no solution for me yet.
Thank you so much even after 5 years this helped me so much x
muchas gracias por el video tengo una pregunta
si te repararon la tablet y que le repararon ?
THANK YOU, THANK YOU!!! YOU Saved my Asus Laptop from the trash bin, it Re-surected after I used your instructions here! Thanks a Million! Please bring us more useful, wise information.
FOUND THE ANSWER
1. Find a heavy duty rubber band that can hold the power button down for a long time.
2. Disconnect the power supply
3. Have the band push on the power button until the PC turns on
4. Leave it running for a long time to completely drain the battery - 10 hours or more
5. Once it is completely dead, remove the rubber band
6. Plug in the power supply and wait 20 minutes. You want to see the light steady orange at this time
7. Turn the PC on with normal 2-second push on power
I can confirm that this works. [Transformer Mini 102HA]
Funktioniert! :)
This actually works!!
THIS ACTUALLY WORKED! oh my God, you saved my life and money, I would never knew that it could be as simple as that, i've been searching for the best way to save the problem for months! finally i don't need to spend my money for the service that i know would cost a lot. THANK YOU SO MUCH!
David Luu, you are truly a saviour. It worked. God bless you.
Jesus I feel dumb... hold it down for an excessive amount of time worked. Much appreciated!
HELLO EVERYONE
I did all this thanks for the tips. The battery icon had completely disappeared and no sign of a battery in the parameters. I used it with the elastic band until it crashed completely, as it did not seem to charge anymore. So I put it in a drawer and started mourning my beloved netbook... BUT I had this strange idea ( a call from outaspace) a week after to try to charge it again before dumping it and guess what???? It started after charging for 2 hours as if nothing had ever happened! a miracle!
do objects have a soul??? this is the question..
I have the same issue but mine is out of warranty.
was your unit fixed? what was the issue
I have the same one and the same problem yes the rubber band trick worked. Thank you
I too had this problem after not using this tablet for some time and having it in the off position. Upon trying to turn it on, the power light will do a series of fast blinks and I had to hold it for around a minute or maybe less for it to turn on. While the device was in this sate, it did not show the battery info in the task bar and the power button had to be held down otherwise it would cut off. Attempting to charge it would just make the power light blink but it would not actually charge. I just kept on messing with it until it would not turn on at all by holding the button down and eventually the power indicator stopped lighting up all together. I then proceeded to connect it to the charger and the light came back on this time without blinking but at first I could still not get it to come on. It eventually started charging again and came back on normally though I was locked out for some reason and had to provide a bit-locker key to regain entry.
This is the second time this has happened. The first, years ago, I had it replaced. warranty's up i think, and now this again. I think I'll just trash it and never get another one. I'll keep looking if there's a solution. Even a rubber band or tape and it still turns off after 10, 15 mins or so.
I also fixed it by changing the charger. It was my first and last Asus product.
Mine is exactly the same. What was your follow up?
Pls can rubber band trick work on the volume button? I need to reset. Pw forgotten
I have the same issue with mine, thanks for the rubber band trick.. Guess I have to send it back to Asus to be fixed.
It’s been over a year since I sent mine in to be repaired and as of yet haven’t had any trouble with it again. It must of been a batch of a bad parts to have caused this.
Thank you so much the rubber band trick really helped!! 😁😁
Glad it helped. Thanks for watching
Exact same issue as your after 5 years of happy carefree ownership.
1. I used the rubber-band trick to power on (thank you!!!),
2. I then uninstalled all hidden devices related with battery,
3. I installed all windows updates along with device driver updates,
3. Left it on with the rubber-bands to drain the battery on max brightness while playing 4k youtube,
4. I used a 33W fast charger and brand-new cable to charge again and it worked fine.
Battery at 0%, and the asus mini transformers says that the battery isn not charging. what should I do? Asus Transformer Mini t103haf
Yep. Same issue. I'm trying to fix it too. Rubber band trick works great. This is the second time i have had issues. I sent it in last time for a bad power adapter plug. (The computer side). When i received it it was never the same again. Much slower and everything had been removed as far as apps and files. Pretty disappointing. I know they aren't that expensive anymore, but that's not the point. Its not a great product like ASUS is know to make. I have 3 other ASUS computers, all of them still work great. I'm now trying to figure out how and where to find battery driver in my device manager. It seems that is the missing piece of the puzzle to me. No driver, the computer cant recognize to stay power on. But just speculating. Trying a reset now, then ill try to upload a new driver for battery. Seems this must be a pretty common problem, not only on the mini transformer but their tablets in general. Thanks for he video. Until i saw this i had given up. I kept holding it ten seconds and it wouldn't come on. Its more like 45+ seconds needed.
Thank You! I will subscribe and click on the notification bell. I won't forget to like the video! :) 😉
when I try to turn on my transformer mini it has a light black screen and i can hear the sounds but still black
same problem. rubber band trick worked so i could get into windows. Contacted Asus, they said to try hard reset (didnt work). then to try updating or reinstalling the battery components. they said there were 3. I reinstalled Microsoft ACPI Compliant Control Method Battery (was hidden in devmgmt.msc). a few restarts later it was working again.
From ASUS (i only have 2 devices under battery still):
Steps to reinstall battery driver:
Step 1: In the Control Panel, open the Device Manager. Under "Batteries" you should see three items, one for the battery, another for the charger, and a third listed as "Microsoft ACPI Compliant Control Method Battery".
Step 2: Open each item, this will bring up a Properties window.
Step 3: Under the "Driver" tab, you'll see an option called "Update Driver." Go through the driver update process for all three.
Step 4: Once the drivers are all up to date, reboot the laptop and connect your charger please.
Step 5: If this doesn't resolve the problem, uninstall "Microsoft ACPI Compliant Control Method Battery" in the Device Manger completely and restart the unit.
So doing this helped your problem with it not wanting to boot up?
MY DEVICE REVIEWS yes, reinstalling the battery components in windows allows it to start normally now, without the rubber band trick
do you have any link for the drivers ?
My T102 only shows "Microsoft AC Adapter" and neither uninstalling and restarting nor updating the driver worked. Is there any other way to reload the driver. Should the T102 have 3 items as listed above?
did you ever find a link to the drivers?? asus website sucks for drivers
I did the rubberband fix to turn on and added a pencil between the rubber bands to keep pressure on the start up button. Then did a restart on computer and works fine now. My I.T. guy at work said my charger may have not been plugged in and computer could have gone into sleep mode. So when going into shutdown for computer restart has me back in business so don't be too quick to send your ASUS in for repair.
I had one of these and it did the exact same thing. I tried all kinds of ways to get it working properly. In the end I said the heck with it, threw it in the trash, and got a Lenovo Flex 14 2-in-1 laptop instead.
Mine is doing the same thing and I’m so glad that u posted this!!!! I have only used this computer a couple times and can u tell me what they are doin to help u?? Or how I go about getting ahold of them?? Thank u
You will have to contact ASUS support. They will probably have you trouble shoot a few things probably before letting you send it in for repair. www.asus.com/us/support/
Mine is not showing a light when I plug it in or when I try to turn it on
Going to try this.
25,000 views! guess we're not the only one with this problem.
This will be the second time my girlfriend has had to send it back for the same problem
I'll never buy an ASUS.
It’s seems to be a big problem with the Mini Transformer
SAME
Had same problem turn out to be the charger USB plug went to Best Buy bought a Platinum USB plug it has to be 18watts. Plug the charger cable to plug to laptop and it was blinking orange waited 30 mins then it went to solid orange let charge for 2hrs and haven't had any problems Asus works and keyboard FYI on keyboard it stop responding when battery is at 20%. Hope this works for any one with that problem with blinking orange light no charge it's your USB wall plug.
Hi sir how i can install windows 8 on Asus T90CHI tablet guide me
Same problem from Germany
bonjour Mr dans mon tablette je trouve le mème avec ton tablette alors aussitôt j’enlève l’élastique sa éteint alors dans ce niveau la que doit-je faire?
Do you recommend buying one of these models? The version T103 of the Transformer MINI?
Save yourself the heartache. Not worth it. Buy a different models.
Exactly same problem with Asus Mini Pad. Cant they solve this problem!
Mine and my lady's had been doing this... that's how I found your video. Did you ever find out why? It's a shame because this was perfect for what I do.
It worked..thanks brother..I put a rubber band on it for 5 mins
Thank you, it is worked for me! I just doing factory reset and hope it’ll work!! Thanks!!!✌️
thank you, this work you save my live.
mine came on and stayed on?
i had the exact same problem with mine
THANK YOU
Ausu t300 chi keyboard password forgot. Help me
Thank you!!! I thought my Asus broke 😁
This just happened to me and I have a new charger from Asus
Gracias amigo ! Saved my files
Hola, me podrías explicar en español que hizo?
Same problem in Taiwan. Cannot recommend this product and will probably switch brands now.
I didn’t work for me😟
Thanks
ASUS product never again, first and last one, they are made to fail.
Definitely helped
Parece un error de fabrica, al mio le pasa lo mismo
Mi asus solo prende luz blanca y no arranca
Same problem.
Same problem
Saya punya masalah di driver baterai.
Very helpfull
i don't know why but my computer doesn't work in any way
im late but i am having this problem also. i need my laptop for my online classes to do my homework
edit: now it’s gotten worse. now it won’t turn on anymore.
Same here, too. When plugged in with my mobile cable the led just keep blinking, and not turning on. When using the original adapter, the led won't even light. Did you solve your problem?
same problem T-T
I also have this problem
This is a divers issue. It is no need to send it to Asus. What I did was to re-install the drivers as Jdog suggested by following the asus link... www.asus.com/2-in-1-PCs/ASUS-Transformer-Mini-T102HA/HelpDesk_Download/
Then, I let the battery die. When there was no power I recharged it. It was all sorted. It is a Windows problem.
Miles dint come on
same problem, Thanks you
What accent is this?
Scusa non ho capito, ora funziona il tablet?
anche a me ha dato lo stesso problema. Ho risolto tenendo premuto il power button con l'alimentazione attaccata poi l'ho staccata e per ora va bene...speriamo bene...
avete risolto in qualche modo il problema ?
SOLVED! I would offer my help for all friends. It's very simple.
Can you share the answer?
Isin't work
I hate this fucking thing. I use it for drawing and I always have to fucking reset it and reset it and I’m so fucking tired and frustrated. I’m ready to snap the damn thing over my knee.
mine is doing the exact same thing
Will it stay on if you keep the power button pressed? May have to call ASUS
MY DEVICE REVIEWS it does stay on I did the rubber band thing but it turns off right after you take it off. I will call them in a few days. I’m about to take the SSAT for highschool applications on Saturday so once that is over I will probably call them. How did you approach the fix or did you not send it in?
I called them, told them what it does and they had me try a few things over the phone and when that didn’t work they had me send it in for repair since it was under warranty still.
Same Problem
Sent back to Asus - Was repaired Fast and works great now.
@@Kolohekat how much did it cost to fix?
great - i hat the same problem. see this solution: forums.windowscentral.com/general-tablet-laptop-discussion/451767-power-button-broken-asus-transformer-mini-t102ha.html#post3627272
I had the same problem but ASUS was NOT helpful at all. They have no way to fix fast everything they do is very very slow. I guess it matches their products. I loved the design of the mini but the software was slow and the batter died within less than a year. I had gotten them for my whole business team but they all had problems with the computers. Again great design but terrible service and slow products.
Good luck with it
If you double press the power button and hold it, it will work
valere nakasila it didnt work
ua-cam.com/video/d807Agqn6ZY/v-deo.html
encontré este video de este men que reparo una similar y lo explica todo bien a mi parecer me gusto mucho su video véanlo y de nada ☺️
I had this exact issue and I was able to fix this issue without sending device in for repairs. I contacted ASUS and huge shout out to the agent that helped me. He told me what I needed to install from their site to fix this issue. So this issue occurs when the driver that runs the battery is removed from the device. If you go to the site below and download the ATK file, it has all the drivers you will need for this device to run properly again. You will need to extract the file but, these drivers come from the ASUS website so they are safe to download. If you have issues installing the drivers then I would contact ASUS and they should be able to help you with fixing this issue.
www.asus.com/2-in-1-PCs/ASUS-Transformer-Mini-T102HA/HelpDesk_Download/
I also had the same problem. It happened after I did not use it for a long time. Drain the battery with the rubber band trick. Plug in a ( VERY IMPORTANT ) computer USB port to charge it for 1 hour. When you see solid light plug it in Asus charger. Turn off battery saver below 20%. Hope this works. It worked for me.