In accordance with the manuals, 8-24 ac voltage must be used, as alternative power supply (instead batteries). From the other hand, polarity and red wire connection to the left external terminal is mentioned. Finally, at the external connectons is able to use ac, dc or whatever we want...?
@@misshoneynevercame4832 I think the only time you would be using your phone data is if your not there. Otherwise you would be using your home data, im assuming
Could you help? I have the same similar unit (after market). indoor chime doesn't work? it is hard wired and hooked up to the original doorbell. everything else worked; connected to app, connected to WIFI... When you push the button, you can hear the chime inside. Thx for reviewing.
One. More query Does this work simultaneously with other Bluetooth devices like speakers or earphones are connected to the phone ? Also can this device be connected to more than two phones simultaneously ?
Great tutorial , the only problem i have is that i can't find the ToSee app on google play i think it is no longer available in 2023 , if you know of an alternative app that would be great . Keep the content coming , it's great , thanks .
Great video. You mentioned slow connection (answering the doorbell) from phones using mobile data. How fast is the connection if the phone is using a good WiFi connection?
Just received a V5 doorbell and after trying it for a while I must unfortunately say that I am very disappointed. Battery life is specified from 3 to 4 months without motion sensor activated. My experience is that this hardly lasts 25 days before it has to be recharged. Furthermore, it has poor wifi coverage. Had to move one of my TP-link Deco M9 almost completely near the doorbell for it to have a good enough connection. So this was unfortunately a bad investment. On top of it all, I experience that Eken customer service ignores inquiries regarding this.
I bought one of these and charged it and used it and then I had to recharge it again. I just got this a week ago. And I had brand new batteries for it. Took inside to recharge the batteries and it would not connect so I unpaired it and tried reconnecting it several times but it won't connect. It says camera ready for pairing and it pairing information received. Then it says setup failed. So I don't know what the problem is. The batteries don't hold a charge for very long. Bought this off an app. Can you make a troubleshooting video?
Well, I have the exact doorbell from another company called NOCNOQ, but they didn't have the decency to explain it as you have done. Their booklet is so small I have had to get a magnifying glass to read the instructions. Their customer service is the worst in the world. I wish I had seen your product before, I would have certainly purchased it. Thanks for the great unboxing, very precise. I live in the UK, and we say Router pronounced Rooter, so how would you say Route 66? My only quibble?
MARCUS GARVEY I’ve got the NocNoq one too. It took about 3 weeks to arrive (they don’t tell you on the ad that it’s shipped from China). It’s currently sat on my table charging as I charged it for a few hours when I unboxed it a week ago but that obviously wasn’t enough as the battery was low when I finally got around to installing it today. I noticed the LED behind the button seems to flash periodically, I hope that’s because it’s detecting motion and it doesn’t do that constantly.
Can you still communicate with the doorbell if you are away from home (disconnect from your home wifi and connected on mobile data)? Will the doorbell notify you and can you check the video when someone is outside the door and you are away from home?
Hi I've used your instructions over a year ago and it worked. However my camera stopped recording. Tried to reset it and connect but now when Tosee shows up in WiFi and I click it I get CONNECT WITH NO INTERNET. can you please help me as the red light is on but not Blickimg atvall
Mine looks exactly the same,i got it online it's V5 and uses 3 × 18650 batteries but it's not Eken. Works flawlessly with just under 2mins of setting up and even the app is different than yours. I guess they have different types of the same looking doorbell. 😂
you said "if you using mobile data it's not that good". That's actually the most important use case. When I leave the house, I'm connected over the mobile data. It depends of the mobile data speed how fast the connection gets established. 4G is quite good, connects within 2-3 seconds. The speed is up to 40 K/s, nearly without picture and sound delay.
Can you still communicate with the doorbell if you are away from home (disconnect from your home wifi and connected on mobile data)? Will the doorbell notify you and can you check the video when someone is outside the door and you are away from home?
Hi I got this doorbell but I'm having trouble to get notifications on my phone. I allowed the app aiwit to notify me but it won't work. Only when the app is open on my phone. Do you know what should I do?
Hi Mibooth I have purchased 1 of these. Exactly same box device exactly same device yet "Nestling" logo at the bottom. The Aiwit APP will not allow 2 users yet the manufacturer states it can support upto 6. Would using "To see" work better?? Thanks Richard
I think it should. Most of these products are produced by one manufacturer and then bought by different companies and branded by them. Few of them actually go as far as changing their firmware so I think multiple apps can work with the same product. Let me also know if it works.
So am I right in saying you get a notification to say someone is at the door but it takes 50 seconds to bring them up on screen if your at work and on 4g?
kidd172 I bought one with a different brand but looks exactly as this. An old iPhone 4s with sim serves as a hotspot. Signal is poor 2/5 stripes Reply does varying between 1-2 seconds to several minutes. Not so nice ☹️ But the most annoying issue is the missing door opening feature by app which was announced on web...
Witam, może mi ktoś powiedzieć jak sformatować kartę pamięci urządzenia video dorbel v5? Czy ta video kamera automatycznie formatuje zapełnioną kartę? Z góry dziękuję za podpowiedzi.
This device was working great until I had to change me WIFI password. Now device doesn't connect as there is no option to adjust network settings in the app. If I delete the device, uninstall the app and then reinstall the app, the device reappears as a saved device. The Rest button doesn't actually reset the device. I'm out of ideas, how can I get it to connect to the network again? Update: Never mind, after trying about 30 times the device finally reset and I was able to delete the old settings from the app and reinstall it as a new device.
I purchased device through Ebay, but did not receive security screws, batteries, or SIM card. I am having the hardest time in attempting to purchase security screws. Hardware, Walmart and local stores do not sell metric screws. This has been a nightmare every since I purchased the device...
J’ai un problème pour connecter l’appareil. Dans la méthode 1, quand je nomme l’appareil, un message d’erreur survient par écrit: « -13Impossible d’ajouter l’appareil ». Dans la méthode 2, quand je scanne le code QR, un message d’erreur vocal se fait entendre: « configuration error please check ». Bref, je n’arrive pas à finaliser la configuration. Le bouton ne devient jamais bleu.quelqu’un peut m’aider svp?
I wish to use external power. The instructions say 90-250V AC which seems a bit high. Some other websites say 18V/500mA. Which one? Also, can I keep the batteries in the unit while using external power or is it just one of the other. I ask because it may be useful if there is a power cut and batteries are a backup?
Does it come off easily? It seems to me that anyone can just take it off and throw it away... if it can not be installed in a safe way then it’s a waste of money. Am I right?
there are soppose to be two screws in the bottom. mine did not come with any. i will have to find some. screw it to the wall. the sticky is too easy to pull off
Thanks for the response. I do not get s video feed.. I do see live , 4/5 green bars and battery more than half full. All the buttons except full screen are grey Ed out..
We ended up exchanging this model for the slimmer version ua-cam.com/users/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU because it was too wide for the only door trim area that made sense to mount it on. However, we should have just noted the dimensions prior to purchasing. Otherwise, we love the doorbell. It works perfectly, and the video is very clear, even at night.
It has been for many months but mine is very exposed and the lens misted up a bit after all the recent deluges of rain we have had in UK recently, June 2019, playing a hose pipe on it for three days solid would equate. It was due to be recharged anyway so I took it inside and it dried out with no ill effect. I am very pleased with the doorbell on the whole but there is a delay over mobile connections between someone ringing it and your push notification. If you are in WiFi range it is instant so great if you are upstairs or in the back garden for instance. It makes an excellent cheap CCTV system and you can check your outside anytime you are away from home and make recordings.
@@Joetheg1 Man, I just did it... Goes to the app on the main cellphone, click on the screen (for Live View) and you will see a standard share Button. Then you follow the steps for naming the new device and on the app of this additional cellphone you focus on the QRCODE generated by the main cellphone. I can send you the screenshot from the Manual If you want it
Did you already open the box because most of these camera do not come with a TF card or batteries
In my case, the box says to download AIWIT APP, aditional, I press configuration boton and doesn't flash red only blue, any idea?
In accordance with the manuals, 8-24 ac voltage must be used, as alternative power supply (instead batteries).
From the other hand, polarity and red wire connection to the left external terminal is mentioned.
Finally, at the external connectons is able to use ac, dc or whatever we want...?
Just returned a doorbell, looked exactly like this one, but only had 2 batteries, and it was hopeless. Might try one of these.
If you have to wait 40-50 sec until it starts showing what's going on at your doorstep this makes it absolutely useless
The data is recorded in sd card.. the delay is only happen when you need to use live feed
@@FATEH2708 But that's the whole point. You seeing who is at the door right away before you open it.
@@misshoneynevercame4832 I think the only time you would be using your phone data is if your not there. Otherwise you would be using your home data, im assuming
Now, I can speak with my patients when I am outdoor.
Very useful.
Mental patients?
@@connect-r diabetes with feet complications.
@@theodorelavilottesantedupi1248 hmmmm
@@connect-r My job in France health of feet and by the feet (with reflexology).
Have a survey to save feet with complications of diabetes.
@@connect-r what does it matter who or what there patients are?? I’d have told you to mind yr own business lol but I’m a cunt lol
Could you help? I have the same similar unit (after market). indoor chime doesn't work? it is hard wired and hooked up to the original doorbell. everything else worked; connected to app, connected to WIFI... When you push the button, you can hear the chime inside. Thx for reviewing.
One. More query
Does this work simultaneously with other Bluetooth devices like speakers or earphones are connected to the phone ?
Also can this device be connected to more than two phones simultaneously ?
Great tutorial , the only problem i have is that i can't find the ToSee app on google play i think it is no longer available in 2023 , if you know of an alternative app that would be great . Keep the content coming , it's great , thanks .
Do you find tosee? I have the same problem
@@draganjocic226 Unfortunately i have not , i'm still searching & if i find a link i'll pass it on . Good luck .
Great video. You mentioned slow connection (answering the doorbell) from phones using mobile data. How fast is the connection if the phone is using a good WiFi connection?
Does it work without the batteries but with the adaptor? I meant, directly connected to an AC 12v adaptor without the batteries? Thank you.
Just received a V5 doorbell and after trying it for a while I must unfortunately say that I am very disappointed. Battery life is specified from 3 to 4 months without motion sensor activated. My experience is that this hardly lasts 25 days before it has to be recharged. Furthermore, it has poor wifi coverage. Had to move one of my TP-link Deco M9 almost completely near the doorbell for it to have a good enough connection. So this was unfortunately a bad investment. On top of it all, I experience that Eken customer service ignores inquiries regarding this.
I bought one of these and charged it and used it and then I had to recharge it again. I just got this a week ago. And I had brand new batteries for it. Took inside to recharge the batteries and it would not connect so I unpaired it and tried reconnecting it several times but it won't connect. It says camera ready for pairing and it pairing information received. Then it says setup failed. So I don't know what the problem is. The batteries don't hold a charge for very long. Bought this off an app. Can you make a troubleshooting video?
Well, I have the exact doorbell from another company called NOCNOQ, but they didn't have the decency to explain it as you have done. Their booklet is so small I have had to get a magnifying glass to read the instructions. Their customer service is the worst in the world. I wish I had seen your product before, I would have certainly purchased it. Thanks for the great unboxing, very precise. I live in the UK, and we say Router pronounced Rooter, so how would you say Route 66? My only quibble?
MARCUS GARVEY I’ve got the NocNoq one too. It took about 3 weeks to arrive (they don’t tell you on the ad that it’s shipped from China). It’s currently sat on my table charging as I charged it for a few hours when I unboxed it a week ago but that obviously wasn’t enough as the battery was low when I finally got around to installing it today. I noticed the LED behind the button seems to flash periodically, I hope that’s because it’s detecting motion and it doesn’t do that constantly.
Hey just bought the NocNoQ as well how did you get the SD card to format ? Thx
There is mention of 'you can set the lighting to Auto from the Settings'. Where is the settings option on the App. I cannot see it
Can you review the V6 or the V7 Version of this unit also?
Hello, is there any option to record always the last 12 or 24 hours?
What's To stop a Person from taking it (unclipping) off the wall and go?
Can you still communicate with the doorbell if you are away from home (disconnect from your home wifi and connected on mobile data)? Will the doorbell notify you and can you check the video when someone is outside the door and you are away from home?
Hi I've used your instructions over a year ago and it worked. However my camera stopped recording. Tried to reset it and connect but now when Tosee shows up in WiFi and I click it I get CONNECT WITH NO INTERNET. can you please help me as the red light is on but not Blickimg atvall
You said you’d go back to the mounting bracket, so I sat through this whole video, because I can’t see how to get the bracket off!
Mine looks exactly the same,i got it online it's V5 and uses 3 × 18650 batteries but it's not Eken. Works flawlessly with just under 2mins of setting up and even the app is different than yours. I guess they have different types of the same looking doorbell. 😂
I have the same as you I think
you said "if you using mobile data it's not that good". That's actually the most important use case. When I leave the house, I'm connected over the mobile data. It depends of the mobile data speed how fast the connection gets established. 4G is quite good, connects within 2-3 seconds. The speed is up to 40 K/s, nearly without picture and sound delay.
Can you still communicate with the doorbell if you are away from home (disconnect from your home wifi and connected on mobile data)? Will the doorbell notify you and can you check the video when someone is outside the door and you are away from home?
Is it possible to connect the Eken Video Doorbell to the monitor Amazon Echo Show or to a stand alone monitor in case the smart phone is not nearby?
Hi I got this doorbell but I'm having trouble to get notifications on my phone. I allowed the app aiwit to notify me but it won't work. Only when the app is open on my phone. Do you know what should I do?
Did they sort the lag out when the Doorbell button is pressed abd getting video to the phone?
Aplicativo excelente e câmera funcionando perfeitamente quando atendo o celular. Showwwwww
Подскажите, при видео по датчику движения может записывать видео со звуком?
Hi I've had one of these doorbell's for a while now but for some reason it just keeps ringing nonstop can you help
How does one connect the chime? Mine doesn't make sound when someone rings the bell
Hi! Mine does not done either, did you solve that issue?? Thanks!
is the device waterproof ? Because it is permanently outside and there it is not always completely dry
What is the furthest distance to which the motion detector will work?
May I know the exact specs of the battery? Is it 18650 BUTTON type?
Hi Mibooth
I have purchased 1 of these.
Exactly same box device exactly same device yet "Nestling" logo at the bottom.
The Aiwit APP will not allow 2 users yet the manufacturer states it can support upto 6.
Would using "To see" work better??
Thanks
Richard
I think it should. Most of these products are produced by one manufacturer and then bought by different companies and branded by them. Few of them actually go as far as changing their firmware so I think multiple apps can work with the same product. Let me also know if it works.
Hi, do you know what is the maximum distance to connect with the WiFi??
Can it recharge, rechargeable batteries when plugged in?
I need to order another one cause the one I got stop working. I need the one with same app Tosee
Can we check outside the door, even without somebody ringing the bell ? Like a Cctv cam ?
yes u can
Yes. You can.
Yes we can! Neah I rather use MAGA
How do I charge the batteries. There is no cable supplied
How many volts does the had wire take?
Thank you
Why are my missed calls redx?
What is response time if I am not home and using mobile data?
What can I do when it keeps giving me a configuration error?
Can you pair more than 3 chimes?
So am I right in saying you get a notification to say someone is at the door but it takes 50 seconds to bring them up on screen if your at work and on 4g?
kidd172 I bought one with a different brand but looks exactly as this.
An old iPhone 4s with sim serves as a hotspot. Signal is poor 2/5 stripes
Reply does varying between 1-2 seconds to several minutes. Not so nice ☹️
But the most annoying issue is the missing door opening feature by app which was announced on web...
How can I replace my old one after working for 2or3yrs
if the seller send me a bad batteries, where can I purchase new batteries for this device?
Witam, może mi ktoś powiedzieć jak sformatować kartę pamięci urządzenia video dorbel v5? Czy ta video kamera automatycznie formatuje zapełnioną kartę? Z góry dziękuję za podpowiedzi.
Amazing review... so much useful info before I buy :) tqtq
How do you pair the chime?
Thank You... I did order one before I watched your unboxing, and glad I did.
does this work if i have the camera connected to my router, tho if im out using only 4g using my cell data, i can still check up?
So does it come with batteries cuz mine didnt so i thought its not missing cuz it says optional in manual
it didnt come with chime either
Good video!
It's very nice door bell I love it
This device was working great until I had to change me WIFI password. Now device doesn't connect as there is no option to adjust network settings in the app. If I delete the device, uninstall the app and then reinstall the app, the device reappears as a saved device. The Rest button doesn't actually reset the device. I'm out of ideas, how can I get it to connect to the network again?
Update: Never mind, after trying about 30 times the device finally reset and I was able to delete the old settings from the app and reinstall it as a new device.
I purchased device through Ebay, but did not receive security screws, batteries, or SIM card. I am having the hardest time in attempting to purchase security screws. Hardware, Walmart and local stores do not sell metric screws. This has been a nightmare every since I purchased the device...
Maybe you did not pay for sim as they charge as extra, for screws u can simply use any that fit into the holes
this camera does not accept SIM card, only micro SD card (which are rarely included with product).
from what i read the ekel doesn't have a memmory card all is stored on cell
It’s pretty cool I was able to add more phones to it right hand corner there a share button!
Can i have a guide on how to add multiple devices??
@@rijkswachtstraat32 it tells you on the app
Excuse me, do you know what kind of device it carries if I wanted to use it with the electric current?
I did wired (with an old phone charger) it directly to the wall mounting widget you can also connect it to a micro usb cable.
why would you? if u get good 18650 it'll last for like a year
I didn't receive any instructions on how to use it
Is it water resistant?
you did not come back to how to open the back of the bell. It is very difficult to open
Thanks for the review
So, if someone presses the door bell when I’m out, it’s going to take 45? Secs for me to see the video if using 4G??
good question, wondering too
IS IT POSSIBLE TO LOWER THE ANNOYING OUTDOOR UNIT RINGTONE?
What size are batteries
J’ai un problème pour connecter l’appareil.
Dans la méthode 1, quand je nomme l’appareil, un message d’erreur survient par écrit: « -13Impossible d’ajouter l’appareil ». Dans la méthode 2, quand je scanne le code QR, un message d’erreur vocal se fait entendre: « configuration error please check ». Bref, je n’arrive pas à finaliser la configuration. Le bouton ne devient jamais bleu.quelqu’un peut m’aider svp?
I wish to use external power. The instructions say 90-250V AC which seems a bit high. Some other websites say 18V/500mA. Which one? Also, can I keep the batteries in the unit while using external power or is it just one of the other. I ask because it may be useful if there is a power cut and batteries are a backup?
You need an 8-24V DC supply (they recommend 18V)/500ma. The 90-250V AC would be what you plug the DC adapter into (wall outlet).
This is the one I bought:
www.aliexpress.com/item/4000167710475.html
What's to stop someone stealing it
Does it come off easily? It seems to me that anyone can just take it off and throw it away... if it can not be installed in a safe way then it’s a waste of money. Am I right?
Nerijus Kaunas
Similar is my query
Thanks got it 🙏
there are soppose to be two screws in the bottom. mine did not come with any. i will have to find some. screw it to the wall. the sticky is too easy to pull off
What if someone steals the unit?, :)
Justin Paul mines bolted down lol
Ya, I wouldn't depend on just that double sided adhesive at all.
@@michaelcatalano5174 there are soppose to be two screws in the bottom. mine came with none
My friend 2 questions, may I use Tuya app and not tosee?
I need the batteries? Can I use regular AA batteries?
Regards
No
AA won;t fit
Does it connect to google hub
is this water proof?
does it connect to alexa ?
No. I checked into that.
Does the live cam only work with a sd card?
No. Live cam doesn’t require a memory card.
Thanks for the response. I do not get s video feed.. I do see live , 4/5 green bars and battery more than half full. All the buttons except full screen are grey Ed out..
We ended up exchanging this model for the slimmer version ua-cam.com/users/postUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU because it was too wide for the only door trim area that made sense to mount it on. However, we should have just noted the dimensions prior to purchasing. Otherwise, we love the doorbell. It works perfectly, and the video is very clear, even at night.
Good review 👍
How to connect to I cloud?
My device is not pairing to my phone. I am scanning the QR code but nothing happens
Same my problem
Does anyone get it working with phone data mine only works with Wi-Fi from the house so if I’m out i can’t answer it does not connect... omg
it should only work with wifi
What’s the description for the battery?
it is 18650 rechargeable battery
This is so awesome , thumbs up from me 😃✌👌
Can u use multiple phones and have each access the camer
Yes I just install mine yesterday so far I only linked to phone to camera and it worked
Any update on how many phones can be connected at once
You can connect 4 at a time. I mentioned it in the video
Can I setup 2 mobiles ring same time ...?
Saud H I wonder the same thing because I need someone else to connect too
I am trying to add other device but it looks like impossible
What sd card will it take and how big. Also where do you put the sd card .
I think up to 128gb is fine. I've mentioned it in the video and I've also shown the card slot.
Is it weather proof from rain?
It has been for many months but mine is very exposed and the lens misted up a bit after all the recent deluges of rain we have had in UK recently, June 2019, playing a hose pipe on it for three days solid would equate. It was due to be recharged anyway so I took it inside and it dried out with no ill effect. I am very pleased with the doorbell on the whole but there is a delay over mobile connections between someone ringing it and your push notification. If you are in WiFi range it is instant so great if you are upstairs or in the back garden for instance. It makes an excellent cheap CCTV system and you can check your outside anytime you are away from home and make recordings.
I installed this but my analog original doorbell does not sound, how to fix it?
How many phones can you connect with it ?
I tried x2 iPhones, 1 Android phone, 1 iPad, x2 M1 MacBook Pros, x1 M1 Mac mini and they all work just fine.
Can it be paired with 2 phones?
Yes. But the notifications when someone is at the door will only go to the admin. The second one can only access the history log.
@@MiiBooth ok Thank you
@@MiiBooth I am trying to add another device but it is not even starting the setup.
Can you add more then one user?? I cannot??
I am facing the same difficult
Angelo Martins yea sucks, no one knows how, if it’s even possible
@@Joetheg1 Man, I just did it... Goes to the app on the main cellphone, click on the screen (for Live View) and you will see a standard share Button. Then you follow the steps for naming the new device and on the app of this additional cellphone you focus on the QRCODE generated by the main cellphone. I can send you the screenshot from the Manual If you want it
4:23 buy an adapter what you are doing is very dangereous
eriz this is normal here. We have 3 pin sockets but all most appliances are sold with a 2 pin plug. Its meant to be this way.
Doesn’t work from batteries 🔋:(
How much users can have ?
Up to 4 at a time with 1 admin
does this work if im not connected to the wifi and im out shopping using cellular data?
็ yes. Only the doorbell has to be connected to the internet all time.
Cuál es el voltaje del transformador?
el aparato opera desde 8v a 24v
I can’t get the back to open, I’m amazed you were able to slide it so easily.
lorlor lor when you open yours can you tell me if the batteries and TF card came with it, I’m founding it hard to believe it came in the box
Have you just plugged that euro plug into a British socket😂 😂😂😂
Thanks, good information. :)
how do change your wifi to a differant one
Ele Grava?