Why You Should Hold Your Boss Accountable, According to a Navy SEAL

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  • Опубліковано 1 лип 2018
  • Navy SEAL and author of "Taking Point: A Navy SEAL's 10 Fail Safe Principles for Leading Through Change," Brent Gleeson explains why accountability and trust are key to any company's success.
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    Following is a transcript of the video:
    Brett Gleeson: When an organization is working diligently to have accountability as part of its culture, accountability is not just a top down strategy. It's also not a negative thing. Accountability in an organization when executed properly, actually has a positive impact on morale, efficiency, and even the profitability and success of an organization. But again, it's not just about leaders holding their team members and subordinates accountable, in a really truly accountable organization that is successful they have a culture of upward management and upward leadership.
    Just like in the SEAL teams, it's a bit of a misconception you think in the military it's always top down command and control leadership mechanisms, but in special operations we've worked diligently to adapt our leadership and management style to operate in what we call a decentralized command model. Where we have networks and teams of really empowered leaders making decisions in real time. Because we're fighting a very decentralized enemy. But part of that culture is very transparent feedback and communication up the chain of command.
    So for example after every real world mission, every training scenario, we perform what's called an after action review. In the business world we might call that a post mortem. But the way that we do it is a bit more unique because we leave rank and emotion at the door when we come into that room to have that meeting. The newest person on the team can question the commanding officer about a decision they made. Anybody on the team can make recommendations how to make improvements, and that after action review process is part of our learning culture.
    But again it has to be part of your culture and it has to be accepted by leaders. And those leaders have to really encourage upward communication and upward management. In my last company, one of our core values or guiding principles was everyone has a voice. And I had to live that value every single day and asking team members, regardless of their rank and tenure about how I can improve as their leader. What can I do to make your job easier? What can I do to make this work environment better? And being accepting of that feedback and actually applying that feedback and making improvements.
    Trust is an extremely important component of an organizational culture today now more than ever. And trust is often a cultural factor that is overlooked or not properly managed and measured. But it has an impact for better or worse, on the financial health of an organization. And the two areas that trust affects most in any company are productivity and engagement. And according to global Gallup research from last year, employee disengagement is at a whopping 67%. Only 15% of the workforce can be defined as engaged. Leaving 18% or what we call actively disengaged. Meaning they're working against the organization. And more Gallup research shows that employee disengagement here in the United States often times due to low levels of internal trust and internal accountability and discipline of leadership in organizations cost us upwards of 550 billion dollars a year in lost productivity. So one could theorize and conclude that trust is not a nice to have social variable, but it drives the financial performance and growth and success of any organization.
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КОМЕНТАРІ • 64

  • @heresteven
    @heresteven 6 років тому +8

    I have bosses that are liars and stupid. They are more interested in getting the most for themselves. It is such a joy to see things fail and break down.

  • @venturejones
    @venturejones 6 років тому +5

    So true. Just hard when the boss doesn't want to do anything like that.

  • @InvestingHustler
    @InvestingHustler 6 років тому +13

    Excellent points , but not all leaders/bosses are like this 🤔

    • @MaximC
      @MaximC 6 років тому

      INVESTING HUSTLER - Stocks Money Entertainment,
      Because us basing our socio-economic structure on dogmatic capitalist premises *does not* allow "our leaders" to be any different than they are forced to be (forces by the dogmatic system itself, not by any other humans).

  • @noraa.616
    @noraa.616 6 років тому +7

    Really great video; thank you for sharing it. If every person in authority had the dignity, self-respect and logic to understand the value of this ethical concept, the world might have been in a good place, unlike the one we're living in.

  • @souio
    @souio 6 років тому +1

    I have a job interview and I can't decide whether I should wear a striped tie or a solid tie. I think I need a Navy SEAL to explain the benefits of each type of tie.

  • @pauldelaunay6075
    @pauldelaunay6075 6 років тому +2

    Awesome

  • @MidnightCravings
    @MidnightCravings 6 років тому +9

    Lead by example

    • @mike_js2936
      @mike_js2936 6 років тому

      Midnight Cravings as simple as that

  • @GodotOfficial
    @GodotOfficial 6 років тому +57

    Excellent video but unrealistic if your ultimate boss is a billionaire who gets rich off of exploiting their own workers

    • @shuaibkadri468
      @shuaibkadri468 6 років тому +7

      Godot. Absolutely. The Navy is a very different organization, there is comradarie, discipline and a single minded focus beyond anyones personal interests. The exact opposite of a modern workplace where your only real task is to get through the day and make your buck.

    • @Finndu
      @Finndu 6 років тому +1

      Facebook?

    • @hellasowb3036
      @hellasowb3036 6 років тому

      Leave and recruit others to build a better Facebook.

    • @btvbrndn
      @btvbrndn 6 років тому

      Godot these are for office/professional jobs not customer service jobs

    • @spiffinz
      @spiffinz 6 років тому

      Godot why would anyone work for an employer who exploits them? That doesn't make sense. What, their skills and labor are so devoid of value that any salary paid is exploitation? Employees can choose who they work for

  • @andreas11735
    @andreas11735 6 років тому

    I wasn't being paid at my full-time white-collar job with a publicly traded company, for bonuses beyond my salary. My boss and I only met once in person for 20 mins. We almost never spoke beyond email. When I would send him updates I would include the things I did that earned a bonus, in great detail. He replied to every point except that one. The company was failing so I guess he saw not paying me as a way to help the company. Months later I was on a call with him and brought it up after we spoke about yet another deal that I did that entitled me to bonus pay. He tried to get off the call so I held him accountable, politely and professionally. He was a very laid back Texan who was never prone to outbursts in the few interactions I had with him previously. I guess he was having a bad day because he blurted out "do you really want to push this or do you want to keep your job?" a la Jack Nicholson in A Few Good Men. I heard him loud and clear and dropped it without another word. Several days later he scheduled a call with me. HR was on the call. I was fired (with 2 weeks severance) because I "didn't seem happy at my job". I wasn't aware that job satisfaction was a prerequisite. Everyone hated working there. The company was failing miserably and people were quitting weekly. I was just trying to make it to the 1-year mark. I asked about my bonus. He said he would look into it. I asked about expenses that I incurred. He said to submit them and he would see that I got paid. Submitting an expense report at this company took hours. I never got any of it, including the severance because I didn't sign away my rights to sue. I did look into suing but without proof, it was his word against mine that I had been fired because he threatened me and realized that this can only go badly for him. The lawyer, of course, was much more optimistic until it was too late to sign. Soon it will be 2 years that I spend hours each day looking for a job. In that time I've barely gotten a phone call and zero interviews in the NYC market or anywhere else I've applied. I only get automatic rejection emails, despite a decent resume, over 20 years of work experience and a historically low unemployment rate. My guess is that the company put my name on some do not hire list. I can't even get a phone call from a potential employer because of a job that only lasted 5 months. I am out the money I laid out for expenses, severance and the bonuses that I earned per my contract. Remember this story when you try to hold your boss accountable. I don't regret a thing and I believe in standing up for what's right but the advice is very bad and will almost certainly​ backfire every time. Life isn't like Seinfeld episodes. If it were the show wouldn't have been so successful.

  • @mike_js2936
    @mike_js2936 6 років тому +2

    (Ahem) Kroger/Ralphs needs to watch this

  • @richardnixon2639
    @richardnixon2639 6 років тому +8

    Nah. I like to manage my boss like in we're in 'Nam--fragging.

  • @noseefood1943
    @noseefood1943 6 років тому +15

    I work at Amazon, so this is total BS to me.

  • @star_strafe3951
    @star_strafe3951 6 років тому +2

    1:32 *shits pants*

  • @hadoukenhadouken9219
    @hadoukenhadouken9219 6 років тому +2

    Wal-Mart is notorious for zero accountability. The only time they take any issues seriously is if it's gonna cost Wal-Mart $$$$.

  • @animalsandfun7047
    @animalsandfun7047 6 років тому

    Wat

  • @jasontungjw
    @jasontungjw 6 років тому

    My ex boss never listens to anyone. And she never likes it when people rebutt or question her. So instead of arguing most people just resign and leave. Nobody will like to work at a company when they have no voice because the leadership is horrible.

  • @syedsvdkrav5427
    @syedsvdkrav5427 6 років тому

    Wow

  • @DerHalbeEuro
    @DerHalbeEuro 3 роки тому

    Armie Hammer with Beard 🤭

  • @xaviercollette8829
    @xaviercollette8829 6 років тому +1

    It’s a John Wick

  • @kash0r
    @kash0r 6 років тому +1

    Wunschdenken eines weltfremden Ex-soldaten.

    • @user-gc9do6nh3h
      @user-gc9do6nh3h 6 років тому

      kash wie kommste den darauf 😅

    • @kash0r
      @kash0r 6 років тому

      bert peters Och, du. Nur so.😂😉

  • @MaximC
    @MaximC 6 років тому +2

    If it doesn't blow your mind (in a bad way, not in a good way, if it doesn't *shock* you, I mean), then I don't know what will: the most efficient system (that created the Internet and so many other today's new technologies), *is based on war/killing other people.*
    If you read it as "proof" that war and killing each other is "good" for our human progress, no, I just pointed out how we "progress" through *a completely wrong way...* And that such "progress" does not worth us killing each other, or as they say now - "protecting ourselves against each other".
    Put the same resources (human time and attention and skills) that we put today into military, instead put it into engineering/science/etc. and you'll see *how REAL human progress on this planet looks like*
    Good luck to us all.

    • @harryhaynes978
      @harryhaynes978 6 років тому

      Maxim C. Peace won't exist probably for another hundred off years

    • @harryhaynes978
      @harryhaynes978 6 років тому

      If you look at Evey progress and advancement in the human race it will war trace back to it. There's a reason for this .

    • @harryhaynes978
      @harryhaynes978 6 років тому

      It's not necessary the wrong way you have to understand that as advanced as we are as a society and Evey other way we still cave man in our basic instincts

    • @MaximC
      @MaximC 6 років тому

      Harry Haynes,
      In era of the Internet even very drastic changes, important changes, can potentially occur in very short period of time, if/when this kind of thoughts I am trying to describe "go viral", as they say...

    • @harryhaynes978
      @harryhaynes978 6 років тому

      Maxim C. Aye maybe and I would hope that you are correct. How ever I disagree throught out history you've had people against way and it counties because it's part of human nature. There's less war going on now in the world then any other previous time in recorded human history. Look it up you'll see I'm right. War is a dying trend but thanks to out natural instincts I don't think it ever will. You really think we're not pre progrmard to fight hunt and kill. We didn't get to be the top predator on the planet by thinking about being peacefull. Just sayin...

  • @CasualMisinformationSpreader
    @CasualMisinformationSpreader 6 років тому +3

    Making micromanagement great again by fooling employees they have a say.

  • @DRAKKENFIRE22
    @DRAKKENFIRE22 6 років тому +4

    He is not wrong, but keep in mind that he still has the military mentality. Your boss in the military cannot fire (or discharge) you over a disagreement; but your boss in the civilian world can. So be careful when trying to hold your boss accountable. You may find yourself in the unemployment line.

  • @Josh-jb5cd
    @Josh-jb5cd 6 років тому

    John wick?

  • @moviedude22
    @moviedude22 6 років тому

    I would say You tube contributes an overestimatable amount to that active disengaged statistic

  • @ellioteg
    @ellioteg 6 років тому

    John wick 3 is a let down

  • @zinghiway
    @zinghiway 6 років тому +8

    Lol this is fairy tales 😂😂😂

  • @flipwilson76
    @flipwilson76 6 років тому

    ridic

  • @mannyverse6158
    @mannyverse6158 6 років тому +4

    This feels like propaganda