Just got one yesterday so far so good. But I woke up this morning tank empty and it was still Running is there a chance that there could have been water in the base still?
Thank you for your inquiry. This humidifier is equipped with an automatic shut off. When the unit runs out of water, the heating element will turn itself off. The power lights will remain on and illuminated, but the humidifier will not be running. If you have further questions or need assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
I use both the liquid vapo-steam & vapopads at the same time, is that alright? I like using both bc I love the aroma of vicks & I feel the more concentrated the smell the better it clears my passages.☆☆♡♡
Thank you for your inquiry. We can only advise using Vicks VapoSteam in the medicine cup of the humidifier. If you have further questions or need assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
Just got one yesterday so far so good. But I woke up this morning tank empty and it was still
Running is there a chance that there could have been water in the base still?
Thank you for your inquiry. This humidifier is equipped with an automatic shut off. When the unit runs out of water, the heating element will turn itself off. The power lights will remain on and illuminated, but the humidifier will not be running. If you have further questions or need assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
@@vickshumidifiersthermomete2655 thank u for answering
I use both the liquid vapo-steam & vapopads at the same time, is that alright? I like using both bc I love the aroma of vicks & I feel the more concentrated the smell the better it clears my passages.☆☆♡♡
Hey GypsyJody. We would be happy to assist you with our inquiry. Please reach out to us by emailing SocialSupport@helenoftroy.com for assistance.
Can I put Vicks Baby Rub in the inhalant cup?
Thank you for your inquiry. We can only advise using Vicks VapoSteam in the medicine cup of the humidifier. If you have further questions or need assistance, please reach out to us by emailing SocialSupport@helenoftroy.com.
This did not work for me. Very disappointed
We apologize for any inconvenience. We'd like to look further into this to help. Please reach out to us by emailing SocialSupport@helenoftroy.com.