I FAILED Repeatedly And Had To Walk Away Defeated: RV Tech Confessional Furrion RV Roof A/C

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  • Опубліковано 29 чер 2023
  • While not quite a year ago, I installed this Furrion RV Roof A/C on a Jayco Greyhawk. While the initial install went well, it did not take too long to hear from the customers that the wall thermostat never read the temperature correctly. Assuming the t-stat was bad based on advice from the helpful RV forums, they asked me to change it. Unfortunately, that did not fix the problem. Turns out the temperature sensor is inside the air box in the design from Furrion, and it is very sensitive and with discharge vents right next to the A/C, it grabs cold air and reads the wrong temperature very quickly. While, Furrion and Lippert developed a "premium" thermostat kit to fix the problem, they did not have them in stock for the near future so I tried a work around by extended the sensor outside the air box, but close to the ceiling, so it still didn't read the temperature very accurately. So finally, I decided to install a Easy Touch smart wall thermostat from Micro-Air which I was told would fix the problem and upgrade and enhance the experience.....but ultimately it had the same problem. So join me as I discover all this and it breaks me.
    Thanks for watching!

КОМЕНТАРІ • 487

  • @WheelinwiththeWatsons
    @WheelinwiththeWatsons Рік тому +88

    As much as the situation sucks, this video shows the effort you will put in to make things right even when the cause was out your control. Rare in this world. True integrity!

  • @ourrvsunsets
    @ourrvsunsets Рік тому +59

    Dude, as someone that has owned a service business for 20 years I so get this. You're doing everything you can to try and make things right for your client, but at every turn you run into a 30' thick brick wall of stupid!!! All I can say is goodonya amigo for pushing forward and doing what is right for your client. If it's anything like every time I have run into this situation you're gonna lose money on it, but you'll have a happy client in the end. All I can say is you have my respect!

  • @brianbiggs3484
    @brianbiggs3484 Рік тому +35

    James you are a credit to this RV Technician that watches & learns constantly from you . I feel the pain you are going through. I’m a simple man & often wonder nowadays why we can’t go by the KISS theory . Hang in there James 👍👍🇨🇦✌️🇨🇦✌️

  • @jebutah9705
    @jebutah9705 Рік тому +33

    Oh man how crazy! Your obvious frustration is well deserved. I guess Furrion will not step up and cover your losses. Guess you will not be using their product in the future

  • @glennandpamlang190
    @glennandpamlang190 Рік тому +21

    Feel bad for you. How frustrating! Don’t beat yourself up as you are ‘The Man’ when it comes to repairs. You will victorious in the end.

  • @2manytoyz123
    @2manytoyz123 Рік тому +30

    What a PITA! As a retired electronics technician, I would have used the existing wiring between the A/C unit, and the thermostat, to pull new wiring with an extra couple of conductors. This way the thermistor could be relocated at the thermostat. No need for any new hardware other than some wiring, which you likely already have. Thank you for sharing your saga. This is exactly why I don’t like working on other people’s projects.

  • @DavidHBurkart
    @DavidHBurkart Рік тому +10

    James, this would be nothing short of maddening for anyone to deal with. For you, with your integrity, work ethic and sense of commitment, you can tell this is devastating for your sense of responsibility. Remember, you did not create this problem. You discovered it and also are working diligently to solve the issue for your customer. This comes through clearly in your videos.

  • @jimbernard6112
    @jimbernard6112 Рік тому +2

    I had this same Furrion unit installed by the OEM on my new (in 2021) trailer. I had the same issue with temperature control. Even worse than the AC temp control was the furnace control. The first time I ran my suburban propane furnace, I nearly burnt down the trailer. I turned on the furnace just as I did in all of my previous trailers and it never shut off. That's when I figured out that the thermistor was in the roof plenum reading essentially the 40 degree outside air temp. Turned out that Furrion expected you to run the AC fan in conjunction with the propane furnace so that the room air would be circulated through the AC return for the thermistor to register.

  • @brians4167
    @brians4167 Рік тому +5

    You will figure it out James. Wish I could help you out. Your still my RV hero!!!

  • @WhereRV_Eh
    @WhereRV_Eh Рік тому +13

    I would welcome having a tech such as you. I only hope that your client understands how much effort you have given. In our area the dealers control support and they would bill for each and everything done and blame it on someone else.

  • @gary.joseph
    @gary.joseph Рік тому +2

    You're still the best RV technician on UA-cam! ☺ Perhaps anywhere!

  • @diverm2371
    @diverm2371 Рік тому +1

    I gotta say, there is probably not a one dam person here. Who would have not made the same mistakes.

  • @52cardsup
    @52cardsup Рік тому +3

    Furrion - BOO! HISS! C’Mon, Furrion!! Step up to the plate and help this man out! Self employed individual, YOUR mistake - Man Up!!

  • @badgerpa9
    @badgerpa9 Рік тому +8

    The replacement board probably is designed for a longer wire run for the thermistor to locate by the thermostat. If you just extend the current thermistor to the thermostat the board could short from the extra wire length. Doesn't sound like the engineer planned for this very well. Good to see you are well even with a conundrum, stay safe and healthy Sir..

  • @dennissprague5172
    @dennissprague5172 Рік тому +6

    Strange, I just watched that install vid yesterday. I too liked the look of it and admired the way James put the 80+ lbs unit on his back and climb up the ladder. So Furrion had a problem, knew about it and didn't make the buyer aware! Their bad! James, I wish all the techs I've worked with. worked as hard and as smart as you. No way have you let this customer down. I am a few months away from my purchase of a motorhome, will be based in AZ and would be honored to have your help in its maintenance. Kudos to you.

  • @seanbhaney

    Boy James, I sure do feel your pain. I responded with my issues with my Daikin Mini-Split issues on your ultimate fix which were just what I experienced. I can't fathom that they would be reading room temp right at the main unit, presumable to save a few feet of wire. I've got a 2023 GD Reflection 320MKS I just replaced the Dometic t-Stat in and it seems to be working fine, so I'm hoping Lippert finally realized their problem and took action. I am appalled at the trend which seems to remove the Thermostat room temp readings from the T-Stat, which was the primary reason why Thermostats existed. After seeing this video of your turmoil and already trying a 3rd party solution on my garage mini-split, I'm gonna call my HVAC friend and make him provide the proper solution to this similar issue I'm having with my garage system. It's time for me to quit providing my money to fix Daikin's stupid engineering.

  • @ryanm7865
    @ryanm7865 Рік тому +4

    Thanks for taking the time to highlight the issue with the Furrion AC, I have been keeping an eye on their units. Anyone who has ever done service work feels your pain. Hang in there and please keep us updated on the final solution. Your videos provide real value for those of us watching.

  • @garthfrenzel5836
    @garthfrenzel5836 Рік тому +7

    I feel your pain as an RV Tech. Just today having some simular issues. Not getting paid to make it right.

  • @schlz69
    @schlz69 Рік тому +2

    on our last rig, Grand Design Imagine 3250BH, when I added a second A/C I relocated the temp sensor to right below the thermostat, where it should be, this was easy because the OEM used 7 conductor T-Stat wire, so there were unused conductors, this was a huge improvement over the OEM set up

  • @Charger1908
    @Charger1908 Рік тому +6

    I feel your pain James. I run into the same problems working on hot rods and motorcycles. I did however green some info on this problem you had, I need two thermostats for my motorhome and the digital one you had on your vid meets my needs so don’t fret all is not lost. I just walk away, cuss a lot and take a break.