Thank you so much for posting this video. I thought I was going to have to get a new grill. Mine was very severe and it only took about 1.5 hr to clear the auger. I was so thrilled when both the auger motor and igniter worked flawlessly. Again thanks so much for the guidance here.
It looks like a brilliant idea that I am going to try out. I bought a used Bullseye and I love it but my question is, if the auger is stuck will the ignitor still fire? When I tried to cook a chuck roast that is when I discovered I had a problem. It sounds like the fan is working but I see no pellets coming out and no fire. Thank you so much, and I look forward to your advice.
Good evening Jeff. yes the ignitor will fire for a short time. But after it does not detect a rise in the heat via the heat probe in the cooking chamber it will shut down, and should through up a code. Now it could be the auger motor has gone up or you have a jammed auger. If you follow the steps in this video, after you remove the auger motor take a pair of plyers and see if you can tune the auger, if you can then you may have a bad motor, if the auger will not turn then proceed with the video and clear the jam that maybe all you need to do to get back up and running. I hope this helps my friend.
You’re amazing thank you Darren!!!! I woulda been lost without this video. I wanted to cry when my Bullseye went down but now she’s back and better than ever!!!! Thanks so much for this video and being a kickass dude
Nice Video and tips! My issue is why does something this expensive have this many issues? I have a factory new unit which will not deliver pellets. Was diagnosed as having a defective auger motor. Waiting on Recteq delivery of new motor in hope of being able to use this grill. Was never offered a replacement unit. I am not all that happy so far. Looking at all the replies below I guess Recteq finds these issues common & ok. Gonna look for a better product.
It was tough for me, but I need up using channellocks. Those did it 5 seconds what otherwise took me like 30 minutes of trying to get that stupid pin back in.
THANK YOU so much for your video and information. I had my first pellet grill auger jam - and it was a good one! A month and a half ago I realized that it was jammed and I called recteq and talked with someone from their help department on what to do. They were awesome and so patient, but after an hour and a half it was still jammed and I was out of time. We were expecting company and I had to put my unprepared Bullseye Grill back together and make other plans for cooking dinner as my Bullseye was to be the star attraction that night with our company. It's now 1 1/2 months later (we had our daughter and her family from out-of-town company for a week and half, then went on a 2 1/2 week trip to the east coast with them - getting home 2 days before more company for another 1 1/2 weeks of fun with them), and I've been able to get back to fixing my Bullseye. I've been dreading/worrying about how to do what I needed to do to get my Bullseye back running again. Today after arriving home from taking our latest company back to the airport - I pulled out my computer and found your video! I was thrilled as 1 1/2 months ago it was not online.... I knew there had to be answers on how to fix it easier than what I was trying to do before. I checked online at Home Depot for Welding Rods and all they had were 14 inch rods. I needed to go to Walmart for some bread too - so I went to Walmart first and hunting all over their hardware/auto stuff corner - I found my answer to Welding Rods - a Sign Holder post. The holder had 2 metal "polls" with a couple cross braces. The polls were definitely over 17" and the size looked similar to the welding rods you showed on our video - and it was definitely more stout than a metal coat hanger that you talked about.....so I purchased it for $1.83, got my hacksaw and cut a 17" rod out of the holder and bent the tip and went for it! In 30 minutes I had the jam cleared! I kept working at it until I could get the rod through the jam, and then until I could get the jam loosened up enough to pull the auger out. I had worried about it for a month and half and in just a half hour had the jam out. THANK YOU THANK YOU!!!
Man I am so glad you found the video and that it works so well for you. I am thrilled I could help other with that jam issue get it fixed so fast....Thank you for reaching out..
I keep mine inside the garage, never been rained or snowed on. Has not jammed so far. But, I clean it out after every 3 cooks reguardless of how long each cook is. Thanks for the video. A lot of useful information..
Thank you for this. I just about a week ago believe mine is jammed. It was all working fine and then all of a sudden it just stopped working. The control panel went dead, and saw smoke. My guess is the motor is shot too so I will have to order a new one.
Good greif. That is awesome. I have cleared 4 jams in my Bullseye, and your weld rod and cotter pin solution are enlightening. Recteq should send you video links to every owner - and include the weld rod in the box. Thank you!
Awesome video however that cotter pin is facing down and unable to come out. Auger will not rotate so I can pull the pin. Any ideas? Please and thank you.
MY MAN!! Currently have the 2nd Motha-Of-All-Bullseye-Auger-Jams in 12 months and I was within minutes of making a tool that would allow me to use an impact wrench on the end of the auger.... then I found your tip, which looks way simpler (plus I don't currently have a drill press), shopping for welding rod right now. (What is the type of welding rod in the video?) Thanks for the info... God's Speed.... PS: Used a 5/32 x 18" solid piece of mild steel from a hardware store (Lowes & HD prolly have same) which meant I had to use a vice and hammer to bend the correct 30* angle and cut with a hacksaw to 17.5 inches. YOUR TIP DEFINITELY WORKED PERFECTLY though it required about 45 minutes of diligent drilling to finally free the jammed auger (approx 2hrs total). The volume of compacted-stuck-together-nastiness out of the pellet feed tube was shockin. I felt like Andy Dufrane digging out in Shawshanck Redemption. Given that my bullseye is stored under a vinyl cover and beneath the roof of a back porch I was totally surprised this occurred. There was also evidence of finely ground and burnt pellets within the tube itself which makes me wonder if a pellet hopper fire is possible in the right circumstances. Given that pellets are often ground by the auger it's only a matter of time before every owner is gonna face this PIA issue. (Even if stored indoors!) Again, Thank You so much your video !!!!
Great info, going to try this first! Couldn't recteq put a more powerful auger motor in there? Mine jammed up quick, only got a few cooks before it went to pot
Great video.. my rod went all the way through and I can see light on the other side. But I still can’t get my auger and bushing to budge. Can I just bang the auger into the fir pot? Is the bushing firmly attached to the auger? Any advice?
It was tough for me, but I need up using channellocks. Those did it 5 seconds what otherwise took me like 30 minutes of trying to get that stupid pin back in.
Hello, i am currently have a jammed auger with my rt 380. What is the actual description of that rod? Size pls? I will look for it in my local Lowes. Thank you so much
It was tough for me, but I need up using channellocks. Those did it 5 seconds what otherwise took me like 30 minutes of trying to get that stupid pin back in.
If you have the original Bullseye with black body and non PID controller, there is no cotter pin. It’s a tiny nut and bolt. I think you would pretty much remove the pellet bin above the auger. Not worth it to me, time for an upgrade.
Good morning Ken, don't get discouraged it will work, it just may take a little longer. I had one that was like a brick. It took me like 2 hours of drilling at it, but it did finally clear it out...Don't give up.
Clean out worked great. Getting that damn cotter pin back in the hole might be the hardest thing I've ever done.
I am so glad that worked out and got you back up and running. And yes that design with the cotter key does need a little tweaking.
Thanks just jammed up today will fix tomorrow appreciate your video👍
Thank you. hope all goes well so you can get back to smokin my friend.
Such a life saver and time saver!!! Worked like a charm!
Thank you so much for posting this video. I thought I was going to have to get a new grill. Mine was very severe and it only took about 1.5 hr to clear the auger. I was so thrilled when both the auger motor and igniter worked flawlessly. Again thanks so much for the guidance here.
It looks like a brilliant idea that I am going to try out. I bought a used Bullseye and I love it but my question is, if the auger is stuck will the ignitor still fire? When I tried to cook a chuck roast that is when I discovered I had a problem. It sounds like the fan is working but I see no pellets coming out and no fire. Thank you so much, and I look forward to your advice.
Good evening Jeff. yes the ignitor will fire for a short time. But after it does not detect a rise in the heat via the heat probe in the cooking chamber it will shut down, and should through up a code. Now it could be the auger motor has gone up or you have a jammed auger. If you follow the steps in this video, after you remove the auger motor take a pair of plyers and see if you can tune the auger, if you can then you may have a bad motor, if the auger will not turn then proceed with the video and clear the jam that maybe all you need to do to get back up and running. I hope this helps my friend.
You’re amazing thank you Darren!!!! I woulda been lost without this video. I wanted to cry when my Bullseye went down but now she’s back and better than ever!!!! Thanks so much for this video and being a kickass dude
THANK YOU!! I scheduled a trip to Harbor Freight for tomorrow!
Nice Video and tips! My issue is why does something this expensive have this many issues? I have a factory new unit which will not deliver pellets. Was diagnosed as having a defective auger motor. Waiting on Recteq delivery of new motor in hope of being able to use this grill. Was never offered a replacement unit. I am not all that happy so far. Looking at all the replies below I guess Recteq finds these issues common & ok. Gonna look for a better product.
Nice video…..but why skip the hardest part? Getting cotter pin back in ?
It was tough for me, but I need up using channellocks. Those did it 5 seconds what otherwise took me like 30 minutes of trying to get that stupid pin back in.
thank you and great video. really appreciate it.
Just followed this to a T. It works, took all day to get it out, but would never had without this video!!! Thanks!!!!!!!!!!!!!!!!!!!!!
Thanks for video. Took about a hour. The auger was really jammed from the feed to halfway down the pipe. just kept working the resistance.
What diameter welding rod?
THANK YOU so much for your video and information. I had my first pellet grill auger jam - and it was a good one! A month and a half ago I realized that it was jammed and I called recteq and talked with someone from their help department on what to do. They were awesome and so patient, but after an hour and a half it was still jammed and I was out of time. We were expecting company and I had to put my unprepared Bullseye Grill back together and make other plans for cooking dinner as my Bullseye was to be the star attraction that night with our company. It's now 1 1/2 months later (we had our daughter and her family from out-of-town company for a week and half, then went on a 2 1/2 week trip to the east coast with them - getting home 2 days before more company for another 1 1/2 weeks of fun with them), and I've been able to get back to fixing my Bullseye. I've been dreading/worrying about how to do what I needed to do to get my Bullseye back running again. Today after arriving home from taking our latest company back to the airport - I pulled out my computer and found your video! I was thrilled as 1 1/2 months ago it was not online.... I knew there had to be answers on how to fix it easier than what I was trying to do before. I checked online at Home Depot for Welding Rods and all they had were 14 inch rods. I needed to go to Walmart for some bread too - so I went to Walmart first and hunting all over their hardware/auto stuff corner - I found my answer to Welding Rods - a Sign Holder post. The holder had 2 metal "polls" with a couple cross braces. The polls were definitely over 17" and the size looked similar to the welding rods you showed on our video - and it was definitely more stout than a metal coat hanger that you talked about.....so I purchased it for $1.83, got my hacksaw and cut a 17" rod out of the holder and bent the tip and went for it! In 30 minutes I had the jam cleared! I kept working at it until I could get the rod through the jam, and then until I could get the jam loosened up enough to pull the auger out. I had worried about it for a month and half and in just a half hour had the jam out. THANK YOU THANK YOU!!!
Man I am so glad you found the video and that it works so well for you. I am thrilled I could help other with that jam issue get it fixed so fast....Thank you for reaching out..
Thanks so much, you are awesome! First auger jam was found last night. Going to try this as soon as I can.
I keep mine inside the garage, never been rained or snowed on. Has not jammed so far. But, I clean it out after every 3 cooks reguardless of how long each cook is. Thanks for the video. A lot of useful information..
Thank you for this. I just about a week ago believe mine is jammed. It was all working fine and then all of a sudden it just stopped working. The control panel went dead, and saw smoke. My guess is the motor is shot too so I will have to order a new one.
Good greif. That is awesome. I have cleared 4 jams in my Bullseye, and your weld rod and cotter pin solution are enlightening. Recteq should send you video links to every owner - and include the weld rod in the box. Thank you!
Awesome video however that cotter pin is facing down and unable to come out. Auger will not rotate so I can pull the pin. Any ideas? Please and thank you.
I have the same issue. Stuck for now.
MY MAN!! Currently have the 2nd Motha-Of-All-Bullseye-Auger-Jams in 12 months and I was within minutes of making a tool that would allow me to use an impact wrench on the end of the auger.... then I found your tip, which looks way simpler (plus I don't currently have a drill press), shopping for welding rod right now. (What is the type of welding rod in the video?) Thanks for the info... God's Speed....
PS: Used a 5/32 x 18" solid piece of mild steel from a hardware store (Lowes & HD prolly have same) which meant I had to use a vice and hammer to bend the correct 30* angle and cut with a hacksaw to 17.5 inches. YOUR TIP DEFINITELY WORKED PERFECTLY though it required about 45 minutes of diligent drilling to finally free the jammed auger (approx 2hrs total). The volume of compacted-stuck-together-nastiness out of the pellet feed tube was shockin. I felt like Andy Dufrane digging out in Shawshanck Redemption. Given that my bullseye is stored under a vinyl cover and beneath the roof of a back porch I was totally surprised this occurred. There was also evidence of finely ground and burnt pellets within the tube itself which makes me wonder if a pellet hopper fire is possible in the right circumstances. Given that pellets are often ground by the auger it's only a matter of time before every owner is gonna face this PIA issue. (Even if stored indoors!) Again, Thank You so much your video !!!!
Great info, going to try this first! Couldn't recteq put a more powerful auger motor in there? Mine jammed up quick, only got a few cooks before it went to pot
You can take the bushing off the auger and use a cordless drill it will clear in seconds
1/8" or 1/16" welding rod?
Great video! Much appreciated need to get mine cleared asap!
So glad I could help..
On the clearing rod s that 17" total length or 17" from the face of the chuck?
over all length
Instruction starts at 7:30.
Please show me how to clear an auger jam on the 380X
Thanks for the video! It was a little more complicated for me but I got it fixed with your advice!
Great video.. my rod went all the way through and I can see light on the other side. But I still can’t get my auger and bushing to budge. Can I just bang the auger into the fir pot? Is the bushing firmly attached to the auger? Any advice?
Best video on this issue!
Great video. Any tips on how to get that key back in?
It was tough for me, but I need up using channellocks. Those did it 5 seconds what otherwise took me like 30 minutes of trying to get that stupid pin back in.
Any idea how to remove the pin when it's vertical and has to come out going toward the ground?
I have the same issue on mine.
FYI they have the welding rods at harbor freight. They are 38 inches so you have to cut them down.
Harbor Freight, Vulcan 3/32 in. x 36 in. AWS ER70S-2 TIG Welding Rod 1.00 lb, SKU 63495
great tip!
Great video and thanks for sharing. Question, can’t you just use an 18” installer drill bit?
Hello, i am currently have a jammed auger with my rt 380. What is the actual description of that rod? Size pls? I will look for it in my local Lowes. Thank you so much
Excellent video! So should I store my Bullseye Deluxe with no pellets remaining? Thanks.
Only if it's going to sit outside in the rain or humidity for a few weeks without being fired up. If you use it every week you will be fine....
How in the world did y’all get the pin back in?
It was tough for me, but I need up using channellocks. Those did it 5 seconds what otherwise took me like 30 minutes of trying to get that stupid pin back in.
If you have the original Bullseye with black body and non PID controller, there is no cotter pin. It’s a tiny nut and bolt. I think you would pretty much remove the pellet bin above the auger.
Not worth it to me, time for an upgrade.
Hi. I was wondering if you can send a link to the rod you are using. I tried using a welding electrode but it wasn't strong enough. Thanks
Harbor Freight, Vulcan 3/32 in. x 36 in. AWS ER70S-2 TIG Welding Rod 1.00 lb, SKU 63495
Awesome
Could you please tell me if this is a 1/16 or a 1/8 welding rod? THANX!
Harbor Freight, Vulcan 3/32 in. x 36 in. AWS ER70S-2 TIG Welding Rod 1.00 lb, SKU 63495
What type of bit or screwdriver head to take the bushing off?
A 2mm Allen wrench
Mine is so jammed it won't clear.
Good morning Ken, don't get discouraged it will work, it just may take a little longer. I had one that was like a brick. It took me like 2 hours of drilling at it, but it did finally clear it out...Don't give up.
What size Tig Rod did you use? 1/16?
Harbor Freight, Vulcan 3/32 in. x 36 in. AWS ER70S-2 TIG Welding Rod 1.00 lb, SKU 63495