ServiceNow SPM Healthcare Case Study

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Join us to see how HMSA was able to utilize ServiceNow to centralize their IT projects, optimize demand intake, and visualize organizational needs with enhanced report portals and custom dashboards. Get details on:
- Migration from MS Project: Explore how HMSA was able to migrate from MS Project Server to ServiceNow while managing organizational change and adoption.
- Demand Intake and Prioritization: Get firsthand feedback and tips from Project Managers using ServiceNow PPM on how they process demand intake, project, and time reporting.
- Enhanced Reporting Visibility: See how the senior executives made better decisions with visibility into project demand, investments, roadmaps, and performance metrics.
Learn the key implementation decisions, critical success factors, and lessons learned while implementing ServiceNow PPM.
More About our Presenters:
Jon Furner, CEO of ResultsPositive Business Technology Solutions, will present this session. Jon is a 20+ year veteran of the IT service industry with a wealth of experience planning, implementing, and managing complex digital initiatives. He has advised an array of Fortune 1000 customers on their IT Management initiatives.
Ailin John, PMP, CSM, SA and Senior Manager of the Hawaii HMSA Program Management Office, will present this webinar. Ailin specializes in ServiceNow project management with experience in implementation services and agile project administration.
Michelle Katchuck, PgMP, PRINCE 2 P2P, PRINCE 2 Agile, Senior Manager of HMSA IT Portfolio Management Office. Michelle specializes in PMO and Project Portfolio Management practices with experience in ServiceNow Strategic Portfolio Management.