Customer Success Manager | How I got my job & where I'm going | Part 2 | Khan Academy

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  • Опубліковано 11 січ 2025

КОМЕНТАРІ • 10

  • @Naiemaa
    @Naiemaa 5 років тому +8

    That was a great video one of the best in terms of advice and direct information and very straight forward without any fluff. I have seen lots of video about career paths on UA-cam and this is probably the best.
    I wish there was part 3 😁

  • @nickychantrjaroen
    @nickychantrjaroen 2 роки тому

    Very informative and useful thank you for sharing!

  • @erenyraafat7917
    @erenyraafat7917 3 роки тому +4

    Wondering if you can share the uncertainties the director had about you and how you tackled them? TIA

  • @0oZzZzZo0
    @0oZzZzZo0 3 роки тому +1

    I want to get a job as a CSM but I don't know how to get this kind of job. do I need experience in certain products? I have previously worked as a Partner Operations specialist so I have experience in interacting with Partners, Distributors, Customers. Helping them in any issue that they might have, usually before submitting an order. But sometimes even after submission. I would create and deliver trainings, do presentations for them to inform about enhancements, etc. Would this be a good fit to continue my career as a CSM? Everywhere I apply they keep rejecting me. Or they require that you already have 2+ years experience as a CSM. But how can someone gain that experience if no one gives you a chance to learn. I'm absolutely sure I would do a good job.

  • @Alypius420
    @Alypius420 2 роки тому

    What are the "difficult conversations"?

  • @matr4724
    @matr4724 4 роки тому

    Do you know if it s a good stepping stone into product management role down the line or it s just not really a good strategy to get there ? ( i have a strong sales background outside software / services industries and really want to get into product management down the line )

  • @StudywithSara
    @StudywithSara 3 роки тому +1

    California is not halfway across the world from the East Coast but OK. :D

  • @MikeStefanski
    @MikeStefanski 6 років тому +2

    very informative

  • @robertsmith908
    @robertsmith908 2 роки тому +3

    That is a ridiculous amount of interviews...