Unveiling the Secrets of ServiceNow Reporting and Dashboard

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  • Опубліковано 9 січ 2025

КОМЕНТАРІ • 38

  • @rohanmestri8645
    @rohanmestri8645 9 місяців тому +1

    Thank you for this awesome explanation..

    • @techwithpri
      @techwithpri  9 місяців тому

      The pleasure is all mine 🤓
      Keep watching other videos and keep learning 👍👍

  • @nirmesh44
    @nirmesh44 Рік тому

    awesome explanation ever. Thanks Man 👨

    • @techwithpri
      @techwithpri  Рік тому

      Thank you so muchh !! Keep watching and keep learning 👍👍

  • @techysg9132
    @techysg9132 Рік тому

    Thank you for the Great Knowledge Sir Jii ❤️

    • @techwithpri
      @techwithpri  Рік тому

      It's my pleasure..keep watching my other ServiceNow video and keep learning 👍

  • @noorfatima-kh7sy
    @noorfatima-kh7sy Рік тому

    Finally service now video after long time

    • @techwithpri
      @techwithpri  Рік тому

      Yess!! Keep watching and keep learning 👍😃

  • @sureshmadurai5044
    @sureshmadurai5044 6 місяців тому

    Wow . Very good explanation.

    • @techwithpri
      @techwithpri  6 місяців тому

      Glad you liked it 🤓
      Keep watching and keep learning 👍👍

  • @ingridprescott9840
    @ingridprescott9840 Рік тому

    ;o) AMAZING Pri!! Thank you!

    • @techwithpri
      @techwithpri  Рік тому

      My pleasure 😊😊..keep watching and keep learning 👍🐱

  • @captain13920
    @captain13920 9 місяців тому

    Hi Pritam ,thanks for such wonderful content
    one request please make videos on database view

    • @techwithpri
      @techwithpri  9 місяців тому

      The pleasure is all mine..😇😇
      Sure..noted.🤓

  • @shravanthiy6346
    @shravanthiy6346 3 місяці тому

    Do u have any idea about tracking and reporting on dashboard usage module

  • @Nukalanagaaravind-hz3zd
    @Nukalanagaaravind-hz3zd 10 місяців тому

    Hi Pri,
    Can you please help me with the below requirement.
    Create a List report based on two tables with same columns.
    Example :
    Select column1, Column 2 from Table1
    Union
    Select column1, Column 2 from Table2

    • @techwithpri
      @techwithpri  10 місяців тому

      Hey !! Thats interesting 🧐
      Check this link it should help you -
      www.servicenow.com/community/developer-forum/reporting-from-union-queries/m-p/2260205

  • @yongadlina6596
    @yongadlina6596 Рік тому

    Under the P1 dashboard sample created, can the user that we share to edit the dashboard as well?

    • @techwithpri
      @techwithpri  Рік тому

      Hey!!
      Yes if you give them edit rights, they can edit for sure.

  • @Rohitsharmaa161
    @Rohitsharmaa161 Рік тому

    Pritam, Can i know what is metric in reporting, because it has been asked in csa.

    • @techwithpri
      @techwithpri  Рік тому

      Hey !!
      Please check it out below link it is really helpful to understand Metric.
      docs.servicenow.com/en-US/bundle/vancouver-platform-administration/page/use/reporting/concept/c_MetricDefinitionSupport.html#:~:text=A%20metric%20measures%20and%20evaluates,easily%20obtained%20from%20the%20data.
      Let me know for any further concern.

  • @ajitkondekar5954
    @ajitkondekar5954 Рік тому

    best explanation..when you will start the development series?

    • @techwithpri
      @techwithpri  Рік тому +1

      Hi Ajit,
      I will start from the month of June for sure, I am preparing for that only.
      Keep watching and keep learning.

    • @ajitkondekar5954
      @ajitkondekar5954 Рік тому

      @@techwithpri Thanks..waiting for that series hope you will cover scripting with best use cases

  • @astanavista2611
    @astanavista2611 Рік тому

    Can you tell me how a monthly backlog trend can be created??

    • @techwithpri
      @techwithpri  Рік тому

      Well for seeing any trend you have to use PA (performance analytics) its very useful one.
      Soon I will create a video for the same.

  • @revathycassilingam4478
    @revathycassilingam4478 2 місяці тому

    I impersonated as a "Abel" user but not able to see the dashboard shared with me. Pls suggest.

    • @techwithpri
      @techwithpri  2 місяці тому

      Hey 👋
      Check the access level, check if use have access to read the record from the table 🤓

  • @GillerlaRajesh
    @GillerlaRajesh 10 місяців тому

    In dash board what is unload ? i got this question in interview level

    • @techwithpri
      @techwithpri  10 місяців тому

      This is something interesting one.
      Hopefully I will do a separate video to explain the concept 😃
      Here is the link for you to understand in better way with example -
      docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/performance-analytics/task/t_MoveDashboardWithUpdateSet.html

  • @ownmastichannels6322
    @ownmastichannels6322 9 місяців тому

    How to create the report in servicenow Report for incidents open to resolved time

    • @techwithpri
      @techwithpri  9 місяців тому

      Hey !!
      Can you tell me in more detail ? 🤓

    • @ownmastichannels6322
      @ownmastichannels6322 9 місяців тому

      3 things we would like to create.
      Incidents coming to the service now q till its gets resolved. How much time it took to resolve from open to resolve. We don’t have any sla and should be reflected dashboard.
      Same for request as well.
      Second : how to generate the report in servicenow now dashboard for MTTR( mean time to resolve)
      Third: we don’t have the category and sub categories in service as we have limited access. We can create the dashboard but don’t have pfa. Wanted to create the report how can we create the report for the incidents which has been based on the short description or any other option to what type of tickets which we have received

  • @shrikrishna3213
    @shrikrishna3213 4 місяці тому

    Bro do videos on ServiceNow interview questions.

  • @MuhammadYousaf-m2r
    @MuhammadYousaf-m2r 2 місяці тому

    sir g servicesnow online class in any person please share whatsnumber

    • @techwithpri
      @techwithpri  2 місяці тому

      Hey 👋
      You can ping me on instagram for the same 🤓

  • @techysg9132
    @techysg9132 Рік тому

    Thank you for the Great Knowledge Sir Jii ❤️