Do NOT Ever Say THIS In A Small Engine Shop
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- Опубліковано 7 кві 2022
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This holds true for ANY type of repair shop.
Agreed!
You better never say it in a body Steve.
not true seeing as how i repair things every single day
It would only work out for you if you actually don't expect it back. Then Murphy's law initiates and they would hand it to some intern for learning and then it's fixed in 5 minutes because it was dead simple to fix.
While I agree it is true, it doesn't mean you shouldn't do it.
I often say it, because there is in fact no rush, and generally the repairman is happier with a case of beer if it's a no rush job ;)
I haven’t run my shop for 40 years now, and still have occasional nightmares about a yard full of broken equipment during the spring rush! I especially loved the guys with “it quit last fall, can you have it ready by tomorrow?”. Where the hell were you all winter when I was quiet?
40 years down the line, and you still get them lol
Reminds me of an old joke. A man going through his late grandfather's possessions finds a claim ticket for a pair of shoes that were dropped off 60 years ago. He looks up the shop, and sure enough they are still in business. He brings the claim ticket there and asks if there is any way the pair of shoes is still there. The old shopkeeper goes into the back, looks around, and comes back to the front. "Sure enough we have them here. Will next Thursday be fine?"
🤣🤣
LOL!
hahahahahahaa.
No rush...
Good one. Thanks lol
When a customer says "no rush", they usually call within a day and want their stuff done. When they say "I need it right away" the finished job sits there for a week.
I’ve had the same thing happen several times
Had a generator, they needed it (not even a storm or anything coming). Fixed it right then and there, right closing in on 5, something dumb like a pull cord but you had to take half the damn thing apart to get at it, got it all together AAAANDDDD...its still at the shop 2 3 months later.
I work in a hydraulic refurbishment shop...and this is till accurate.
accurate lol
For me it would be because I figured something else out and moved on lol
Any decent small engine shop or any shop, for that matter, should be fixing customer equipment ASAP on a FIFO basis with the caveat of waiting for parts to come in.
@kuhrd I completely agree. I don't deal nicely with que jumpers. Definitely first come, first repaired, unless those jobs are waiting for parts. Those jobs that were waiting for parts come right back to the top of my priority list as soon as the parts arrive, but I only get back onto those jobs after I finish the job I'm working on that can be completed and billed today👍
Yeah, When people say this, they really mean, thanks for doing this, I'm patient but I expect you to do a good job. It is sort of the opposite of say I need this fixed quickly, I don't care what you charge, my small engined tool is more important than everyone else's
I actually say "no rush" when I'm not expecting to need something for months, and I genuinely mean "do it whenever, eventually, and I'm good" because I know a lot of repair places are very busy if they're good, and I want to be backburnered, so the business can have shorter waiting-times for the people that care.
Sorry, but if I have a customer that says they need their equipment back as soon as possible, anyone who says “no rush” will be put further back on the list. However that doesn’t mean that it takes a week to look at it, once I am done diagnosing all of the equipment that has a rush, I will move to anyone that has no rush, which usually doesn’t take that long.
The small engine shop I'm in actually has an interesting system for customer priority. If you want your equipment looked at that badly you can't wait, you're going to pay the 'emergency' rate, which is almost 1.5x the normal rate. Comebacks are second in line, warranty work third. For regular work, the company gives a higher priority to equipment that was purchased at the company compared to a random unit from wherever.
Don't ever say that in a large engine shop either. Even if you're friends with the mechanic... especially if you're friends with the mechanic!
Agreed!
2 n half months for me on a kohler 301 at a big boy motor shop.. i said no worries. when you can.. NEVER AGAIN.. all they had to do was bore and 1 guide. no joke ops and the crank was sent out .. hahhaha 10 over and 10 under. over 2 months
@@StevesSmallEngineSaloon you
I find being friends or buddies with the mechanic can sometimes make you less of a priority than if you were just a regular customer
No joke, I dropped off a vehicle at "buddies" shop for a rear main seal to be replaced, he knew I'd be gone for 2 1/5 months, he contacted me a month later talking me into replacing oil pump "since the pan was already off" I got back it wasn't finished 2 weeks later I finally got it back. A bad oil pump was installed 25 miles waisted engine!!! Had to have towed back to shop, his untrained monkey lost bolts when putting s#### used engine in.
Rule #1 don't take stuff to buddy's shop if you don't expect them to burn you sometimes. Note I said buddy not friend.
I did that once. Took 10 weeks to get the mower I bought from him.
YUP!
That's your fault. No rush doesn't mean get it back to be before I die... if you can. YOU allowed it to go way beyond reason. Period. Has nothing to do with "no rush."
A Russian in the old USSR orders a new car. They tell him it will be ready in 40 years. He asks will it be morning or afternoon. The car seller asks what difference does that make after having to wait 40 years. The old Russian replied “The plumber is coming in the morning”. - Ronald Regan joke.
And I still love it!
I hear his voice when I hear that joke.
I don't get it....
@@jasonw833 He also ordered a plumber to come out. The plumber scheduled out 40 years, in the morning. I don't get it either lmao.
@@jasonw833 : the car dealer has an appointment with the plumber, in 40 years.. to fix the pipes...
like standing in the food lines waiting for bread. once you have been conditioned, you just think it is normal.
Funny how all small engine repair shops confuse someone being nice and saying “no rush” with “please let everyone cut me in line and don’t get my saw back to me until I call a bunch of times.” 😂
Yes, but don't say no rush at all. Just say ''yeah id like XYZ fixed, call me up when its done, or if it needs a crazy ammount of work''. That's it. Remember, theres also people who need something done yesterday, it gets cut in front because its some important thing, then it sits for weeks. The mechanic doesn't normally care, its the service people running it.
Basically how to run a shitty business and let the assholes that rush you be your repeat customers.
"funny how all small engine repair shops think "no rush" means "no rush"" if you dont fucking mean it dont fucking say it, they're not your toddler be straightforward with them. they can't read your damn mind.
@@xenn4985 No, see what "no rush" means is "I'm not demanding you fix this immediately, on the spot, or else I'll start shouting and swearing. I understand you are busy and probably have other jobs that came in before me, so I'm fine with it going into your queue in the order it came in, and you then fixing it when it's turn comes up". Are we REALLY all so mean-spirited and lacking in communication skills that all that needs to be spelled out just so you don't act like an asshole and lose any chance of repeat business?!?
@@calebfuller4713 Exactly. If it's a part I have a replacement for, but need the OG to be rebuilt I'll say "no rush". I don't need it done in a week or two weeks, hell maybe even a full month. But don't take an extraordinary amount of time either.
I watched his video about a lawnmower blowing white smoke…due to overfilled oil. Thank you Steve ! Saved me a lot of cash, fixed the problem in about 10 minutes ! You’re AWESOME Dude !
I walk in with a case of beer and say this is yours when the saw is fixed, better hurry, it's getting warm.
This is the single greatest motivational tool I have ever heard ever. You sir, Win the Internet for today.
Brilliant!
they'll have it done before you get to the exit
What do you need welded?
No, you don't. And if that really did work, you're living in some backwoods, alcohol driven community. Ugh... just the sentiment of this is bizarre. That people are persuaded by beer? Wouldn't offering extra money for a quick turnaround make more sense. It's BUSINESS not a prison. Ugh.
Not only that, the folks who say "no rush" are lying! I own an auto and diesel shop. They are the biggest nags you'll ever work with. When they say "no rush", we stop them and nail down a time frame they're expecting before we let them leave, then we do everything to exceed their expectations.
I have an old S-10 I did a bunch of work on. More than I should have, but I digress. Having replaced everything suspension related, and mostly all steering (all but steering gear box) I knew it needed professional alignment. And a few other things beyond my ability. So I had it towed to a shop. I told them no rush. It had been on jack stands a few months already, so why rush now? The owner worked it in around other work, and didn't charge nearly as much as he would if he dedicated time from start to finish.
Just wanted to say thanks. My weed wacker and chain saw both ECHO are running better than ever. I fixed them with your help, over wintered them using the starting at least once a month method. Then fresh fuel in the spring. I bought them with the house in the late 90's. Critical tools for my landscaping and firewood prep. 3 years ago I was going to replace both. Then I came across your channel. My chain is razor sharp and curls the wood as I slice through it. Your advice works and it saved me many hundreds of dollars and much aggravation. Love ya man
The boss of the repair shop I take my van to told me that. I told that I didn’t need the van and when he got some free time he could look at it. He said don’t tell him that. Your van will get parked in back and who knows when he will work on it. You want him to fix it tell him you want it fixed. He got to it in about a week. He had like four vehicles that he was working on at same time and would jump to the one he had parts for. No particular order but get them fixed.
That just means I'll never take my stuff there again and tell everyone they are slow lol. "No rush" means "I understand that it's mowing season so please don't feel obligated to work 16 hours today"
I'm an Electrician and this holds true to my service calls too. When someone says, no rush, then I back burner them too most times. Also watch what you say. Good words, Steve.
In auto repair shops they call that a "wall job". Your car gets parked up against a wall somewhere and stays there until.........😁
Interesting!
I'm loathe to admit, I have said that before, and regretted it immediately. 😬
Right on Stella!
TLL .................we all have been there !!!!
Steve speaks the truth!
Best advice EVER!-You will learn the "true" meaning of,"Nice guy"s finish last!"
Thats why nice guys and nice people have become a thing of the past, because of all the fucking dickheads screwing em over using their good nature for their own benefit..
I repair my customer's equipment in the order it comes in, with minor exceptions sometimes. Lots of people say no rush.
You are a champion.
As should every shop that cares about their customers should.
That's how a good business is run. Not letting pushy customers boss you around and polite customers get pushed to the back of the line.
thats because you arent a toxic boomer
When someone brings something in and they say that it doesn’t make any difference…. I go by ticket numbers. Now if someone comes in and in a big hurry don’t say that because I’ll tell you there are customers before them and it wouldn’t be fair to them to for me to address your issues before theirs.
I do much the same..... However, I have had folks come in who believe they are Far-Superior to everyone else as well.....!!!
About ½ get indignant and demand "it" be repaired Now....! They are wished-well as they are ushered-out, reminded to not get smacked where the good-Lord cracked...!
Most of the others wanna' okay the Maitre d'-game....slippin' ya' a $50+ to "seat them sooner"..... 99 outta 100 of their problems are Really Dumb (owner-initiated) and take less than 15min to fix. I'll take their $ and do it on my time with the boys. Then we grab some ice cream, or ammo.....depending on the day....
Lmbo....!!!
@@skullcrusher8589, Get the same....just tell them AGAIN it's not fair to the others that were BEFORE them tell them to try a competitor and walk away. Some have a melt down ( to whom I politely show the door too) and others just leave totally bewildered..... No business needs customers who are demanding and expect more than other or to put themselves ahead of others....
I would love a repair shop like that. Unfortunately those are few and far around here.
Many customers have no preference. The ones that are in a hurry are in the same category as no preference, unless it’s a comeback. But if you say no rush I have no choice but to put you towards the back of the line. Before I get attacked, I want to mention that it doesn’t take me long to get to the no rush tickets.
"I don't care how much it costs" just paid for my 1000 sq.ft. workshop.
Thank you.
Absolute truth right there. Made this mistake at a motorcycle shop one time..... had to call back after the weather turned nice to tell them "go ahead and make this a priority now".
They say “no rush” but call the next day asking how things are going
Steve, not only are you an ace mechanic, you’re a funny guy. You may not even be funny on purpose, I don’t know. Some people just have that knack. Great advice, as usual. Thank you for continuing to feed us great and handy information.
That’s the same customer who calls you the next day or even that afternoon and ask if you looked at it yet.lol
This is very true,it also used to happen when I was a taxidermist,people would bring their animals in,and say "no rush" so it was set back,but after a couple weeks I would get calls from them every day asking if it was almost done"um,no,you said there was no rush"! The worst is when I finished these and would let them know,only to hear "I don't have any money".This same scenario was how the small engine shop I worked at ended up with "free"equipment.
My brother in law wonders why his repair bills are always so high.
"Just fix whatever needs fixing."
Like the saloon, like the beers, like the beard, like the knowledge you pass on, like the mid Northern US/Canadian accent (I’m Australian). If you’re Canadian I’m so sorry for referring to your accent as possibly being American. Keep up the great work. Best videos on the servicing intricacies of gardening equipment there is on the interwebs. Hey, every time you have a good drink of your beer at the end of each video can you face the label toward the camera and smile. I love comedy and that’d be funny as if that was your sign off each time.
My dad's experience is the people that say they aren't in a hurry call the next day. The people that say they aren't fussy are the fussiest.
Ha ha ha! You're so right on this one. I'm a refrigeration mechanic, and sometimes people ask me to "just stop by when you're not busy" to look at whatever mechanical problem they're having... little do they know I'm always busy. Busy working, fishing, watching a movie, having a beer, playing with the kids, mowing the lawn, camping, swimming, hiking, travelling, commenting on youtube... to this day I still haven't stopped by.
I like to say "the blade on my chainsaw is a bit wobbly, can it be fixed?"
That's how they know that they are dealing with a professional chainsawerer.
Ppppppfffftttttt........!!!
Oh man....gotta' clean-up that coffee now...!
Just call the bar a blade, then they can tell you REALLY know your stuff and would fix it yourself you just don't have the time.
So is it better to say "I'll wait here while you fix it."?
iv had customer's say they like i was going to put there job in front of everyone else's because they bring in there own parts if been spark plug maybe but it was a whole top end jug kit
I just gotta say at our shop we do everything first come first serve, so saying this won’t hurt you over here. In fact I’m tempted to give someone who says “no rush” preferable treatment because it’s so much nicer to hear that than the angry guys who need their stuff done yesterday. But I’m sure it’s not like that everywhere. Proceed with caution lol.
Good man..
I need to stop saying this to myself so I can get my own stuff done 😂
😂😂👍
Called a repair shop about fixing my mower. They came and picked it up that day. Said nothing to them. Called them 3 weeks later and they didn’t know they had my mower. Moral. Doesn’t matter what you tell them
lmao this is why I go to shops with younger people working there. I dont pay for a service to be slower just because I said something polite that you took too literal. Theres a sports goods store here in town, and the two men working there are about 60-65 years old, and BOTH of them act this way. I now drive 45 minutes away to the next closest sports store just so I can talk to someone who respects the customers time. The customer is always right, dont fuck with them, its LITERALLY bad for business.
So true, there is a great mechanic in my town but the guy is like 5 years past his retirement date. A literal lunatic but a fantastic mechanic. I finally said no more, he is just too much of an asshole to give business to. Life is too short to deal with people like that.
To shelf someone's equipment is a great way to loose customers... you could call me an asshole when you drop off your equipment and i will still get it done in the same order I received it. I care about you as a customer, this video tells you they only care about there bottom line.
Same Thing At The Auto Garage!!!
You Need It Last Week And It Will Be Done Next Week!!!
Keep Rocking It Out!!!
I did that with a lawnmower recently. I had a second lawnmower so there was no rush. Also it was an
EGO lawn mower and I knew his shop didn't have much experience with them. I checked in on it every couple of weeks and got a progress report from a very frustrated repair guy. 5 months later they gave up and sent the mower back to EGO. I don't think being a pushy customer would have made any difference in my specific set of circumstances.
It's very true! Also a professional user who gives tons of business and says I need this for a job next week will always skip ahead
I do this sometimes when projects get overwhelming and honestly it’s worked out. That being said if your shop knows you and you have a relationship with them I’m sure it’s different then when a stranger comes in to a new place.
I totally agree Steve! That can go for anything or any place you go to get something repaired!
STEVE IS THE MAN!
I just said this to a tailor and have been waiting for a few weeks for a fairly simple alteration. I’m stupid and hope I never say it again. But I can’t be held responsible for what blurts out of my dumb mouth sometimes. As I walked out I said to myself, “Why did I say that? I would like to have these pants back by the weekend.”
Beard looks great steve.
I tried to get a blower fixed once and the guy didn't have time.
He acted like I could install my kit myself.
I did so right on the counter because of questions I might have.
He answered what I asked as I did my carb.
He yelled at me like I was dumb.
I shouldered the burden and asked for a gasket the kit didn't have.
It was ok to reuse it, so , he said the thing had better run or I had to buy a new one.
It fired right up and I went out and cleaned his parking area litter to say thanks.
Owner of Midwest Power Service, Kansas City, KS 1976-2009.
The thing to say is "I have other units I can use so it's not a nine-one-one. But when you get it done I promise I'll zip right down here with some money and get it out of your way."
I have a handyman business and I've stopped people form saying, No hurry, whenever you have time. I'll never get around to them, they either book a time or not.
I own a RV/Truck shop and this is 100% true. The worst is after someone says this then calls in 2 days and wonders why it isn't done.
I do this. But sometimes it takes me 2 months before I get back to the place.
" i need this yesterday if possible" is usually my go-to.
A good shop owner will do the repairs in the order in which it came in, not everyone else's first.
If that was the service (back shelf) that I received, regardless what I say, that would be the last time they ever got my business.
Your fantastic Steve, I've learnt so much to repair my own equipment. I love fixing things now and I want to open my own shop
DAMMIT. I wish this posted yesterday.
This holds true for any shop....
This is so accurate lol. I still have a few customer machines and i haven't done small engine repair in 3 years
I have done just that. Called someone about some work to be done and said, " Yeah, just whenever you can get by and take a look at it, no hurry" Finally, had to call the guy back and tell him, Okay, I am now in a rush!
I do say that with handing out my personal vehicle to the dealership in town, but I do let them know that I'm an OTR trucker and I'll call them when they can have my car ready. They even park it in my driveway before I get back and I check up on it. They don't try to up sale me in a bad way. I will ask them to do very specific things for my vehicle.
Completely correct I work at husqvarna and I’m telling you now if you say no rush or no stress that shit is going to be at the back of the line know matter what it is
couldnt imagine a business where something polite is taken, and in return, you waste their time. Go retire.
No, don't say bs its that simple. No rush means the customer calling them 3 times a day to see if their shit is done might get it done before your ''no rush'' is done.
for real boomers are the worst
I agree most mechanics are a bunch of fucking idiots anyway, small engines have been around for over 100 years and they act like it's still a challenge to repair them. I've worked in the business before myself and despite having little experience with it I found myself doing pretty much any job on one after about 4 months, I quit because it was honestly boring as hell and didn't like being a part of a business that rips people off.
I do this a lot, when I would rather they take their time and do a good job. I was a plumber, and really appreciated it when the customer (and/or my boss) was willing to wait for quality. I can tell you stories of others who I SAW slap things together because they simply wanted to hurry the job for whatever reason.
Goes for any repair shop. So true Steve.
I work I an auto repair shop. Its usually the ones who say there's no rush that call every day at least once or twice a day to see if its done yet!!
Yup. My dad had a mechanic that he would say this too. His jeep wasn’t touched for three months before the guy finally got around to replacing the transmission after tons of calls pestering him about it. The car didn’t even move in the lot, the mechanic even flattened the rear tires because people where trying to steal it because it was sitting so long.
I once gave a TV repairman an open time limit to do a repair. I was in no rush and was being good, kind, flexible, understanding etc to the man, but guess what, I never got the repair done nor the TV back!
At our small engine shop that wouldn’t effect the time that it’s repaired, we actually care about getting your equipment back. This is only true for people who don’t care abt customer service.
Hurry up and put out more videos Steve!
No rush....
@@StevesSmallEngineSaloon I need this fixed right now or I will be FORCED to have to leave a bad yelp review.
This also holds true as a contractor , every person that ask when you get a chance can you look a a project I have in mind . I would say if we don’t schedule it it won’t happen !
I'm in a large engine shop, servicing Wartsilas and MANs and the like. I can assure you it rings true here too. Two weeks ago a customer dropped off a dozen heads and told us no rush... the following week he was asking to pick them up that Friday and was completely baffled nobody has touched them
I did this with a old clock that needed some attention. It was not running and my wife knows a fellow church member who had a clock repair shop. The clock was from a uncle who passed away many years ago. It was worth a few hundred dollars So She told him no hurry. That was 6 years ago and in the meantime the guy dies and now his wife doesn't know anything about it. Lesson learned. Thanks Steve.
WOW!
Our repair tags have numbers. We go by numerical order
A Small Engine Saloon. Hmm. So a chainsaw walks in and says...
That also holds true to the automotive / electrician world .
Hahahaaa! I loved that "You're welcome. Steve out!"
Where have you been hiding stranger?? 🙂
@@Big_Johns Hey John! You always bring a smile to my face. Now that the weather is getting better, I have so much more to do around my place. So, I'm neglecting UA-cam. I definitely miss some of you guys. Thank you for asking. I hope you're doing well!
Awww, hey I fully understand, it’s the same here. Hope to see you around some if you get a break from the real world. 🙂👍🏼
I used to work in a motorcycle repair shop and a lot of people would come in and say that thinking I’d fix it in my “slow work” time and they would get it done cheaper, sorry but A) I don’t have “slow work” time and B) my hourly rate is my hourly rate.
I’ve done this and had to learn the hard way. Thanks Steve.
You're Welcome...
Seems like a good test to see if you should be dealing with that shop or not.
for real id one star review that shit so fast and move on to their competition.
I spent about 20 years repairing antique clocks.
Occasionally people would say that there is no rush.
People would also say, " go ahead and filled with this to see if you can get it running" as if we don't know any more about clocks than they do. This was always an insult.
I worked in a shop for a while. No rush means don't plan on seeing it until end of season.
As someone who works in a repair shop yes I see it all the time especially if it's one of those machines that's a real pain to diagnose or fix we will definitely put that on the back burner
Excellent video! Very clear, no BS, and entertaining. Keep it up! 👍🏼
If I were to say "no rush", that means I have another one and don't need it. Depending on the outfit, even if you say you need this YESTERDAY they will still get to it when they feel like it. This is why we have people like Steves Small Engine Saloon to teach us how to do things ourselves. In my early days, I found that I could screw it up far cheaper than taking it to a "PRO".
Then they call a week later checking on it. But that statement also means they don't want to pay a lot for the repair.
Wow Steve - This is so TRUE!!! I made this mistake thinking I was being a considerate customer and that I was being honest. I didn't need my chainsaw until the next spring. Well they had it all winter and as spring approached I started calling them and going into the shop and it took another month. They didn't overcharge me at least considering they had a warning sign about equipment not being picked up after 30 days etc. The saying "nice guys finish last" was sure true. Lesson learned in Oregon. I love your style!
I get a lot of that, get a lot of customers taking their sweet time picking them up too.
You just gotta know how to talk their language. Right as you walk out, make sure to say "I got a twelve pack for yah when your finished".
It won't take long
I run a machine shop and it doesn't matter if someone says "no rush" or "I need this yesterday", it's going to be done in order of intake and setup. If they bring in a part for a machine that is down and costing them 100k per day, then it goes to the front of the pile...for a fee of course.
Love your channel! I fixed my mower with my neighbor on your advice!
This was my mistake but I DID specify to the mechanic shop that I went to get my car repaired for the vital components that NEEDED replacement (cooling is more important than a teensy weensy lil leak. Granted, any leak is bad but I got lucky for the moment when I noticed it was just negligible amounts of water boiling away; very little to no water leaking so I wasn't concerned.) so I asked the mechanic, "I need some help getting the water pump replaced but I need my car back before the start of next week." In a way, it was the 'No rush' but at the same time I could've been smarter about that so shame on me.
tl;dr is that yes, don't ever say, "No rush" because if you do, you done goofed up.
True for any repair shop/ garage
Lol,or like most people I know...bringing in their snowblower day before a storm expecting it to be ready tomorrow 🤣
This doesn't happen at ours and we do Stihl. We have a log of when we get units, and do it according to the log in order from oldest to newest regardless of what the customer says.
Can confirm, took my 52' Dodge in to a local shop to get a custom speedo connector, that was January, it's now April and it's still a maybe this month or next. I wish I could've seen this sooner.
Unless you really aren't in a hurry duh, and then you don't care if the guys after you get theirs first. I've made lots of friends with shop owners this way, they really appreciate meeting someone who understands how busy it gets sometimes, it's a nice thing to do.
Doesn't always work that way.
Wife (sweet voice): I'm not feeling well. Darling, could you wash the dishes for me? No hurry.
Me: OK.
10 minutes later...
Wife (staring at me): Have you washed the dishes yet?
Me: No. You said there was no hurry.
Wife (angrily whilst standing up): I'll do it myself then.
Me: OK, OK. I'm going to do it now. (Goes to kitchen.)
Wife sits down again.
Wife (sweetly): Thank you, sweetheart.
I am usually not in a hurry myself, problem is I don't like loose ends. I want my stuff done in a timely manner so it's not just hanging out there somewhere.
As someone who did small engine repair for years and still does it on the side, I knew exactly what this was going to be about without even having to click on the short. It’s 100% true.
I really thought you were going to say” I tried working on it myself “.
Guilty of saying no rush, dropped my van off to get a tire mounted and it took three days.
I had a feeling you were going to say no rush! Yep this is so true! Then when you pressure them into what is taking so long customer is in the wrong 😂
LOL!
No rush doesn't mean three weeks