Honeywell Home PROA7PLUS: Clear a Tamper Error

In this video, Michael from Alarm Grid shows you how to clear a tamper error trouble condition from a Honeywell Home PROA7PLUS Security System. This same process also applies to the other ProSeries Alarm Panels like the PROA7PLUSC, the PROA7, and the PROA7C. A tamper error occurs on these systems when the red tamper switch on the backside is not held down properly. This is usually because the panel has been taken off its backplate. This will also usually result in an AC loss condition because the panel will not be receiving power from blue terminal block on the backplate. Also, if the system doesn't have battery power to fall back on, it will power down. Once a tamper condition or other trouble occurs on a ProSeries Panel, a red box with the type of trouble will show up in the bottom-right of the main system screen, and the panel will begin beeping rapidly. You can stop the button by clicking the red button.
The only way to clear a tamper condition is to have the tamper button held down by applying the panel to its backplate, and then acknowledging the tamper condition by clicking the alert on the main screen and providing the system's Master Code. The reason why the system makes you acknowledge the tamper condition before it clears and goes away is because the system wants you to know that someone tried to open up the system earlier. A big reason why a person would go and open the panel is because they were trying to disable the security system. While an AC loss condition will clear once power is restored, a tamper condition is more of a security violation, so the system wants to make sure you know about it. Note that you will not be able to clear the tamper trouble until you have fixed the cause of the problem and put the panel back on its backplate so that the tamper switch is held down as intended.
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[@ForTheBroys]

I have this same panel. Mine is beeping once every 1-2 minutes. I’m assuming something is low on battery. But all devices have full battery and I have no notifications. Any ideas on how to stop the beeping aka chirping? Thanks!

[@DKAlarmgridSupport]

Hey Jordan, To better understand the sound the system is making, could you check the event log on the system? Press the 3 Line (Hamburger Menu), scroll to and press events, enter your installer code / Master code and check the event history for possible other errors in the events/activity log. This can provide information on what may be happening with the panel.

[@Trakehner20]

What I have the same problem, but its ona window sensor...I tested it and it worked fine, but I cant clear it on the screen. It does not appear anyone actually tampered with it, but we did have some power outages the same day, could that cause an issue with a sensor? Thank you!

[@freddaniels8259]

Power issues should not cause a tamper. Try opening the cover and holding the tamper with your finger, then try to clear it at the panel.

[@Trakehner20]

@@freddaniels8259 thank.ypu souch for the reply! I actually got ahold of the company, and they said its most likely the battery, so they are coming to change it. It's only been almost a year since installed, so we didn't suspect the battery at first. But I very much thank you for such a quick response!

[@freddaniels8259]

@@Trakehner20 My pleasure, and I'm glad they are coming to look at. I'm sure they will find the issue. Take care.