HOW I ORGANIZE CLIENTS IN MY WINDOW CLEANING BUSINESS
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- Опубліковано 22 січ 2021
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This is great info. Now all I need is some customers to organise LOL
Really good points about keeping tract of all the info about each individual customer. The only CRM I’ve used is The Customer Factor and it works great for all the same reasons you mention. But whichever one is used it is a HUGE step up from writing it all down on paper. Absolutely a necessary upgrade as a business grows. And thanks for putting my order in for the Stevo-nator pole. It’s so nice!
Awesome! Glad you're enjoying it!!
I'm starting my window cleaning business in Montréal and your videos are so helpful. Keep up the good work !
Great info SteveO always enjoy watching your videos. Thank you!
Hi lad , you are sound mate . I dig your wee transit . Spot on van . I just started out after redundancy and got my pole system and a 2013 Renault traffic that is clean . Keep on teaching bro and happy new year to you and family
I am a Window cleaner I work alone. I have my own business and I am using Teamup for my customers .
The van bro nice!! New Merch 😎
Great video back steve! Very informative I had a very strong feeling in the companies where I worked that the communication and organization towards customers was very weak. When I took over the window cleaning part, I already invested a lot of time here. Indeed, there is always room for improvement. But communication and so on are a big part of why customers choose your service! Thanks for this informative video! See yaaaa
Thank you Gianno!!
Very well explained. This is a tough topic you covered well 💪 🔥
Thank you 🙌
Great stuff. I’m going to check nice job out!
Most of my customers don't even know how to text emails hell no😄 paper pencil notes works for me.my business is small so I can do all the work my self return customers is my priority always has employees could easily make you lose a customer I try my%1010 to keep those customers happy and word of mouth just gets better and better keep up the good work amigo
Can Jobber send automated long term follow up emails and/or postcards to clients to help drum up repeat work (3-6 months later, or annual reminder emails or postcards)?
Mornin' steve-o, finally got to use my camo gunslinger last week. Been a min! lol.
Finally!! Hope all is well
@@SteveOthewindowcleaner It's goin'!
Thank you
Hello Steve I’m starting small and working my way up but the I’m not sure how to start charging the clientele, start as tips, per job, or give me what you like?
Good advice, Markate is a 1/3 of the price of jobber. In my opinion, Markate is the WCR of CRMs due to do the level of quality of Customer service and support
Very Nice, thank you Craig.
Lots of good info! I would love to have a credible CRM and website. The last time we tried things didn’t work out and it was a headache. What does it cost on a monthly basis to have both a crm and website?
depends on the choices you make
I've been using customer factor. I really like it. But I haven't used other CRMs to compare it to. Has anyone else used the customer factor?
yes the customer factor since 2015 or 2016
Yes, I have CF as well. I really like it. Customer Factor does all these things he is describing as well. I don’t use quick books or NiceJob, though. So I don’t know how they integrate with CF.
Love the content Steve-o, quick question I’m in Australia and I was going to start using Jobber back in 2018 and also quick books due to the integration. What I didn’t realize and it seems the good people at Jobber didn’t know was that the Australian version of quick books doesn’t integrate. I’d paid a couple of months worth of subscription before I got around to realizing and brought the issue to their attention. Sadly no refund but I canceled the service as I couldn’t justify it. They said they were working on a fix but I’ve no idea if they have. I’ll be using a book keeper who wants me to switch to xero and use Jobber as a standalone as it’s meant to be a better accounting program and he said not to worry about the integration as he’ll be the stop gap. But in my mind if I’m paying quite a high subscription fee than I want it all to work as described. In your honest opinion would you still think to use Jobber or choose another crm that fulfills the criteria that’s cheaper?
Hey Asher,
I am using Xero accounting software. It is the best for invoicing, quoting and it integrates with Stripe payments. There are CRM programs that integrate well with Xero. Workflow Max is one that comes to mind.
Great topic because when you're new it's easy to manage 10 customers a month, but it becomes way to time consuming when you get 30+ a month.
Exactly, it can get real messy quick.
Hey SteveO Do you Recommend The SteveONator
Of course I do, it’s my pole 😃
👍🏻
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