Good Day, I ordered a brand new Caldera XL test kiln. When I opened the packaging to inspect the kiln, I noticed it have some incomplete sealant between the floor and wall bricks. In addition, I noticed the lid had a chipped about 1"x0.5" and another minor chip. There was also a heating element kind of off-seated. When the vendor got back to me, they were saying this is normal, to be expected, and most seasoned potters would find these things cosmetic and can be easily sealed/repaired. However as a customer of various products (stained glass to clothes to food), I can't find their explanation logical. I actually do quality for work and if a supplier would have shipped a part in that condition, I would reject it and then write the supplier up dinging their ratings. Then it was starting to sound as if, they were going about to hint that I could do the minor sealant repairs. This is starting to sound/smell fishy, I wanted to get your opinion and thoughts. Is this really normal? Or is this just the result of poor packaging? Or are they trying to pull a fast one because I'm a novice? I greatly appreciate all and any advice you have.
Jessica, i have a question on venting. I bought a new kiln and vent system. but I live with my parents, and they don't want me to cut a hole in the wall of the garage to vent it out, so i have never even taken it out of the box. Can a vent be used by just laying the hose and pump on the ground and through a slightly opened garage door?? Would it be better to use it that way than to not use it at all? My kiln is close enough to both the plug and the garage door to do that. Does the flexible tube get hot? the kiln has the holes pre-drilled already. I have used it that way since last year. Any advice? Thanks, love your shows. :)
i dont mean to be so offtopic but does someone know a way to get back into an Instagram account..? I was dumb forgot the password. I would appreciate any tricks you can offer me.
@Omari Weston i really appreciate your reply. I got to the site through google and Im trying it out now. I see it takes quite some time so I will get back to you later with my results.
Hi - I wanted to possibly get in on the L&L deal that is running until the end of this week. I haven't been able to get in touch w/ anyone via the website "contact" page w/ email. Also left a message. I there a specific way to get more details?
Jessica, you’re a natural teacher, thanks 🙏
Outstanding information. Thank you so much.
My pleasure!😊
Really helpful, Thanks!
Good Day,
I ordered a brand new Caldera XL test kiln. When I opened the packaging to inspect the kiln, I noticed it have some incomplete sealant between the floor and wall bricks. In addition, I noticed the lid had a chipped about 1"x0.5" and another minor chip. There was also a heating element kind of off-seated. When the vendor got back to me, they were saying this is normal, to be expected, and most seasoned potters would find these things cosmetic and can be easily sealed/repaired.
However as a customer of various products (stained glass to clothes to food), I can't find their explanation logical. I actually do quality for work and if a supplier would have shipped a part in that condition, I would reject it and then write the supplier up dinging their ratings. Then it was starting to sound as if, they were going about to hint that I could do the minor sealant repairs.
This is starting to sound/smell fishy, I wanted to get your opinion and thoughts. Is this really normal? Or is this just the result of poor packaging? Or are they trying to pull a fast one because I'm a novice?
I greatly appreciate all and any advice you have.
Jessica, i have a question on venting. I bought a new kiln and vent system. but I live with my parents, and they don't want me to cut a hole in the wall of the garage to vent it out, so i have never even taken it out of the box. Can a vent be used by just laying the hose and pump on the ground and through a slightly opened garage door?? Would it be better to use it that way than to not use it at all? My kiln is close enough to both the plug and the garage door to do that. Does the flexible tube get hot? the kiln has the holes pre-drilled already. I have used it that way since last year. Any advice? Thanks, love your shows. :)
i dont mean to be so offtopic but does someone know a way to get back into an Instagram account..?
I was dumb forgot the password. I would appreciate any tricks you can offer me.
@Kayden Richard Instablaster =)
@Omari Weston i really appreciate your reply. I got to the site through google and Im trying it out now.
I see it takes quite some time so I will get back to you later with my results.
@Omari Weston It worked and I now got access to my account again. I'm so happy!
Thank you so much you saved my account!
@Kayden Richard You are welcome xD
does your glaze result change based on kiln size?
How long does it take to get a kiln after ordering?
Hi - I wanted to possibly get in on the L&L deal that is running until the end of this week. I haven't been able to get in touch w/ anyone via the website "contact" page w/ email. Also left a message. I there a specific way to get more details?
What is Drew's website address.?