Fix Samsung G9 Odyssey pink red green color issue
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- Опубліковано 8 жов 2020
- The Samsung LC49G95TSSEXXY is awesome but if you use the wrong cable you get this issue with colors and resolution not being correct. In particular your screen will be mostly green and pink/red. Here is how I fixed mine, I hope it saves you time!!
- Fix #1 (in my video) .. use DisplayPort instead ( I used Alogic usb-c to displayport cable )
- Fix #2 (thanks Floren) .. control panel .. system .. input port ver .. 1.4 instead of 2.0
It worked...Thank you for the information and your help! 🙌
The hdmi work around is to change the hdmi version setting from 2.0 to 1.4. the downside to this is that the resolution is 1080p.
Thank you so much for your persistence to figure this out. I did what you recommended and Voila' we have an amazing monitor now with the correct colors and clarity!!
You're most welcome. I'm not a big (public) youtuber but my experience with this post has made me realise how much of an impact a small bit of effort can make :)
Thank you!! I'll be using Fix #2 until my Display Port arrives
Thanks for posting ! Was driving me mad. Gotta wait 24 hours until new cable arrives which sucks but at least it will work
No probs. I've been getting SO frustrated with the lack of usb-c support from this monitor. I've bought 4 usb switches and cables, I still can't get a one-plug usb-c solution to my macs or pixelbooks that drives the monitor at 5120/1440. My wife's Dell ultrawide U4919DW is SO much better for connectivity, just plug everything into the monitor and one usb-c into any laptop and you're good to go.
Thank you so much, I had the exact same problem…still don’t know why but switching to the DV/USB-C worked…no more pink-green odd colours, back in love my display!
awesome, thanks for the note!
my display is broken in Ventura, beware before upgrading if you're on Mac :)!
@@andrewwalker8094 I am on a Mac, noted!
Hey, I understand there have been 3 years since your video, but I just stumbled upon it when searching for solution of the same problem with my LG 27GR95QE-B.
Switching to display port wasn't an option for me since it is occupied by my gaming PC already.
So I've poked with monitor settings and switched HDMI Input Compatibility Version from 2.1(PC) to 2.1(VA) and it has fixed the problem!
Maybe it will be useful for someone else.
Thanks for posting this, I have a G9 on order. I’ll be connecting a PC and a Surface Book 2.
My understanding of USB-C’s implementation of video is that it emulates DisplayPort 1.4. So the HDMI port would require some form of signal conversion whereas the DisplayPort doesn’t. That’s about as technical as I care to delve.
So I’ll order a USB-C to DisplayPort cable now, thanks!
No worries, glad it saves some time. Where did you find the info on emulation of 1.4? My Googling skills must be getting pretty bad, I couldn't find a single useful post about the issue I was having!
Thank you so much for this!
Great! had the same problem with a Samsung LF24T35. The issue arrised from a jiggly hdmi connector.
Had the same Problem :-/ Thank you for this post!
Glad it helped
This was amazing thank you
Thank you for your video. May you have as much peace going forward as your dog at 4:30
Haha yes .. dogs are like their owners arean't they!
thanks, will try usb-c to display port cable. This happened to me with IPAD PRO M2 and LG ultragear monitor also. Not sure what happened but others laptop no issue.
Thank you so much !
@The Impatient Futurist - your video gives me hope! I suppose it is an HDMI problem then, however I've noticed my MBP (Catalina, BigSur and Monterey) work on some monitors with HDMI and some with VGA and/or DVI.
Can you link the optimal solution cable? Would love to try it out. Thanks!
I used the Alogic displayport to usb-c cable which works fine on the various Macs and Pixelbooks I have. I noticed when I looked it up that it says 4k 60hz, but my monitor is saying I'm connected at 240hz, not sure what that's about.
alogic.co/us/usb-c-male-to-displayport-male-cable-ultra-series-4k-60hz-space-grey.html
After about 20 minutes of using the Display Port (to my CalDigit TS3+) and HDMI cord, I used the enclosed Display Port to Display Port cord on my CalDigit TS3+ after watching this.
Worked *immediately* !
Thanks for saving me hours of thinking it was something on my end!
Pleasure, thanks for contributing :)
oh my thank you so much! I cant say I am not mad about this issue. Ruined the unboxing fun…anyway, thanks so much!
You're welcome, glad it helped. I've been surprised how useful this post is still being :)
I get this when connected to my desktop PC with display port cable. For example, if I turn the monitor off the night before, when I come to turn the PC and monitor on in the morning I get this. A simple turning the monitor off and on fixes it but still annoying. Any ideas?
The solution I've found to make it work with HDMI is to change the HDMI version from 2.0 to 1.4 in the System Settings of the monitor.
Hahaha where were you when I needed you? Yup, that worked for me too. Hey, did you post a solution that I missed? I could have saved $50 on the second cable! I'll update comments with the simpler/cheaper answer.
Samsung should default to 1.4 surely, I didn't see anyting in the docs that would hint at this being an issue or a fix.
@@theimpatientfuturist1300, haha. I just got the monitor today and by the time I set it up, Best Buy was already closed. So had to improvise. But before that, I did the same thing and ordered a USB C to USB C cable and then a Display to USB C. I'll do more testing and let you know how it goes. BTW, did you manage to get the resolution to 5120x1440? What about the refresh rate?
@@florinapetrei1051 Yup full res and 120hz
The Impatient Futurist Can you please share the steps? I’m on a 2016 MacBook Pro with dedicated 4GB Radeon card.
It seems that Display port is the way to go for max resolution and 120Hz refresh rate.
If anybody else runs into this issue, I just looked on my Mac and noticed “True Tone” was on. Since I don’t usually have that on and this monitor worked just fine before, I turned off True Tone and plugged the adapter back into my MacBook and it worked.
Interesting. What adapter are you using HDMI or displayport?
This worked
Awesome, thanks for letting me know.
thank you bro, this is so damn annoying and I didnt understand why it was happening. Samsung wth is wrong with you guys lol
i just got one of these monitors last week on black friday from amazon for $1200 and I have one tiny black spot on the screen - its not a symmetrical shape so i think it's a scratch vs dead pixel. Also on the right side of the monitor i have spots where i see some whitish light that bleeds onto the screen when its displaying an all black image (no image but monitor is on)... Is this called light bleed? Do you have any of these issues with your G9 or any other issues? Is the light bleed something that cant be helped since this is VA panel? I feel like i should return mine, but dont know what else to get & it seems like samsung has had nothing but issues with this monitor & the'yre still not fixed. I'm designer & gamer, so I need both high color accuracy & a fast refresh rate. Dell ultrawide 49" can only output 60hz so Im not sure what to do ?
Bummer, sorry to hear that .. so annoying if you have to go through the return process! No, I didn't have any pixel or scratch issues. Once I fixed the cable, everything else was perfect.
Have this same problem when i connect my windows laptop or my samsung phone it works perfect but if i plug in my girlfriends macbook pro (older intel based) it turns pink....
That's interesting if it's Mac-only.
I've had other issues with the monitor resolution on this setup, they appeared in one version of osx (I think Monterey) and dissapeared with the latest (Sonoma).
Since the display can do 240Hz refresh, were you able to get that or at least above the the 60hz @ 5k?
Mine's saying 120hz in the control panel at 5120x1440 .. I assume if I was gaming it would go higher, I'm just normal o/s apps.
most of them cannot do 240hz. the DC model can, it's a bit more money, this is the ZA model with 120hz. (I own the same monitor)
Hello. I have a macbook pro 2019 and i was trying to connect it with Odyssey G9. I am having the same issue with pink and green colors. I connected with HDMI (attached to adapter of course ) and i try also using 1.4 instead of 2.0 but still i have the same issue. Do you recommend to buy a cable Displayport 1.4 to USB-C?
That's interesting, given other people's success with HDMI 1.4. All I can say is that my USB-C to Displayport works like a charm, so I guess that's your only option. It's a shame to have to buy a second cable, but that's what I did (I bought it before the post about HDMI 1.4).
@@theimpatientfuturist1300 with DisplayPort to USB-C works fine. Does it matters if you connect USB-C to displayport1 vs displayport2?
@@kiriakimaur mine worked with displayport1 and also with displayport2
I just turn restarted my screen and problem resolved. I hope this helps someone else.
I was about to return the monitor. $1400 and I got a fushia pink screen. Now I gotta go out and buy another cable. I should have bought 49inch LG monitor.
Yeah, it seems so dumb that it doesn't just do powered USB too. My other monitor is a 49" Dell Ultrawide and it's SO much more convenient/practical .. but I definitely prefer the deeper curve of the G9 so I put up with the hassle. Hopefully Samsung read this and modernise the cable and power situation!
The Monitor come with Cables, and its Noted on the monitor notice that you should use these Cables.
I feel like you're trying to be useful, so I'll respond as such.
Yes, my monitor came with a displayPort to displayPort cable.
No, I did not see any notice on my monitor that said this was the only cable to use.
My monitor also came with an HDMI port.
My Mac doesn't have a displayPort, so any solution requires me to add an adapter.
Did your device come with a printed notice about not using HDMI, is that what you're meaning @Zer01neDev ?
@@theimpatientfuturist1300 www.samsung.com/fr/support/model/LC49G95TSSUXEN/
"Using the DP cable that came with the product is recommended."
This can be found on all Samsung Monitor.
I not have the G9 but a C34F791, got the same color issue(and ever worse, sound was screaming) when using third party DP Cable, dispareared after usage of Cable that come with the monitor.
Also this monitor use DSC for Highest Resolution/RefreshRate, its recommended to use a GPU that can drive it.
I just try to inform you, that's it, i'am interested on this monitor, but the issue that came with it is really annoying.
Mine now constantly has this red tint, no matter what displayport cable I use, what port, what PC... And it was fine for almost 2 years :(
Are you on Mac, did you recently upgrade your major o/s version?
@@andrewwalker8094 Windows 10. No updates recently. It first happened about a week ago, was fine after a reboot. Now it's stuck, I tried with another PC, with another cable. Both PCs can output a display signal just fine to my other monitors.
White now looks more like pink. I think it is defective
Gets a G9 and tries to run it off a HDMI cable (Face Palm) ... clearly you need to use display port to get optimal refresh rate and resolution out of this display.
Clearly!! Hahaha.
but the hdmi spec is 2.1 @ 240 hz refresh rate (obviously no gfx card can do that yet) & there is no DP port on macbook only USB (would need a DP adapater). Should display port still be used? Sorry im new to apple and just learning about all this graphics tech stuff
@@lonewolf3564 Yes you should be using display port 1.4 cable with the G9 for optimal output and refresh rate. HDMI 2.0 is what the G9 uses and is lower rated then DP 1.4
@@SecretOfMonkeyIsland784 ah ok thanks for the info. My g9 has a poor uniformity so I'm debating on keeping it and returning it.
@@lonewolf3564 Id loose the G9, i had one and returned it due to popping noises. Not just that but many things about it didnt match its expensive cost, it was very cheaply made for a £1279 monitor. The picture isnt great on them, my 4K 27" IPS monitor produces a better image.
You should return it.
no problem no party
omg please get to the point
Haha fair enough, I don't do much on YT but I'll take that on board next time!!