Volkswagen Service: Why I May Never Buy a VW car Again I Complete Nightmare for Customers
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- Опубліковано 6 лют 2025
- In this video, I share my recent frustrating experience with the Volkswagen service center in Kolkata for a simple accidental repair. But I guess simple expectations become very complicated for VW dealers and a VW customer should accept the fact that ownership of a VW vehicle comes bundled with frustration, disappointment, anger and introspection. I went to the dealer for a simple repair, but the entire process was a nightmare. The staff was unresponsive, the service was slow, and the overall experience was just awful.
I'm not the only one who has had bad experiences with Volkswagen dealerships. I've heard many similar stories from other customers. This is unacceptable. Volkswagen needs to take action against its dealers who are providing poor service.
I'm so disappointed with Volkswagen. I used to be a loyal customer, but after this experience, I'm not sure I ever want to buy another Volkswagen again.
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Good review.. Any update regarding next part?
Yes soon in this month with the 45K service review!
Dada amio bhabchilam virtus nebo. Khub pochhonder gari. Kintu ebar toh bhoy lagche. Verna nite chaina. Skoda dekhbo
My headlight switch got replaced the same day within 4 hours taigun highline the part costed 10k
should have been covered under warranty
Sir apne apni car kaha se li thi ? Konse showroom se?
Maine OSL Kolkata se liya tha. Lekin abhi PPS ho gaya hai
Did u get back the car after accidental repair from PPS? Eagerly waiting for your video (being a new virtus owner in Kolkata)
I am glad that you liked the video. Thing is I did not submit my car to the dealer. 3 weeks for insurance claim and bumper change is too much. also i do not trust the dealer that they will do good work. I am carrying on with my car. there is no change in the driving performance. only when i see my car from behind closely i can see the damage
@@ack1989that's very worrying fact to hear, my car is just 12 days old and I am now understanding what I am going to face in the days to come..service / repair availability wise..from pps folks. One more thing is, i recently ordered a dashcam for the new car but after watching your video, i am repenting, should have ordered dual channel..😢
@@ack1989 A UA-camr from Kolkata who has a Skoda salvia has got his door and bumper changed and quarter panel repaired from Skoda in just 10 days. I don't understand why VW is taking so long. They are technically the same company. 3 weeks is too much. I had a similar experience with the Vento back in 2017 in Siliguri, they took over a 1.5 months to replace the bumper and boot.
Same happened with my Virtus.. But here in Hyderabad whole process completed in 10 days along with delivery from work shop @ PPS Hyderabad
Busses stopping in the middle of nowhere really has to stop. This is a serious inconvenience as well as a major safety concern in our city but nothing is being done. Not only buses but people are also very inattentive, specially bikers who do not even check lanes before merging, they only depend on others on the road. Few months back our Vitus got hit by a pickup truck while it was standing at a red light. Traffic is seriously deteriorating in our city.
Same story every where on the Indian roads and thanks to these elements driving has becomes a task equally difficult as safeguarding our borders
Sir ji how is the ac in virtus . ??
good for 2 people. no so good for 5 people