Hey there. Happy to get you pointed in the right direction. If you’re not able to use this feature on your device, please use this link and reach out to us for more help: apple.co/GetSupport
If the contacts are being synced via a third-party service, then this could be a potential reason for the issue. The accounts being used with the Contacts can be double-checked within Settings > Contacts > Accounts. If you need additional help please reach out to us here: apple.co/GetSupport
I think it would be ideal to be able to edit the information that is shared with each poster. This would allow you to have, for example, one poster for work and another for friends, since you don't necessarily want to share all your data with certain groups. Regards!
I’m not too fond of how the posters grey for everyone you haven’t assigned a poster to (default) I wonder if there’s an option to change the same poster for everyone? (for example a black screen)
Hello there. We recommend checking out the related article and making sure it is set up correctly: s.apple.com/dE4n2o5E4H If the same continues, please reach out to us directly for more help: apple.co/GetSupport
We can help! You may want to double-check your Contact Poster sharing settings as outlined in this link, depending on what’s happening for you: s.apple.com/dE4n2o5E4H For further help, connect with an Apple Support advisor at your convenience, here: apple.co/GetSupport
Hey there. Find more on adding and editing contact info on iPhone here: apple.co/3TkxfR6 Still need support after looking that over? Connect with us here: apple.co/GetSupport
Tried today between two iOS 17 devices, but it doesn't work. Does it require some time for the sync? And does the Exchange account sync affect the result?
Hello. We’d love to help. Be sure that you’re completing the following steps: s.apple.com/dE4n2o5E4H If you continue to experience the same behavior, follow this link to connect with Apple directly: apple.co/GetSupport
I love that after they have you fully customize your display image and First Name, they slap your Last Name in the final result which you have no control over. Brilliant. Really. 2:29
Do i need to share contact with someone with namedrop or its supposed to show automatically to all of my existing contacts with ios17 bcs its not working for me
We’re happy to help. This link explains how to use Contact Posters: s.apple.com/dE4n2o5E4H The settings that determine when your Contact Poster is shared and with whom are found in the ‘Add or edit your photo and poster’ section. Please check out that article, and use this second link to contact us if you need further help: apple.co/GetSupport
Thanks for your question! See apple.co/3tB21dy for more information on editing you contact info and photo on your iPhone. If you have further questions, please reach out to us using apple.co/GetSupport.
I performed all the steps and it looked fine initially. After a few minutes, the Contact poster and photo resets to default both in contacts, also in Settings. I restarted and the contact photo and poster looked fine, but the Photo next to my name in Settings menu was the old one. Someone else with the same issue? 😥
We’re here for you. If restarting hasn’t helped us out, then we may need to dive further into the issue. Try creating a new Contact Poster with these steps: s.apple.com/Dg9J9g8Yb6 If the issue persists, please contact us using the following link to work on a solution together: apple.co/GetSupport
In case the person I am calling already has my contact info saved on his/her iPhone, what image will appear when I call that person? My own created contact poster or the one that the called person had already on his/her iPhone?
Hi. Thanks for your question, as it is a good one. The person you call should see your new Contact Poster. s.apple.com/DM0d8w3jB4 Now, if they call you, they will see the photo they have for you in their Contacts. If you should get a different result, please contact us using this link, so we can look further into this: apple.co/GetSupport
@@applesupport Hi and thanks for your reply. Unfortunately, it does not work as you described. And I am facing another problem: When I put my iPhone next to another iPhone (both on iOS17), then both phones do not exchange the contact posters but both phones only show their „own“ contact posters. In other words: my iPhone shows my contact poster and the same applies with the other person‘s iPhone. Have you heard of this issue before?
You can select 'Always Ask' to be prompted before your name, photo, and poster are shared with anyone you’re communicating with. For more information on sharing your Contact Poster, check out the 'Add or edit your photo and poster' section of this resource : apple.co/4a93RTV If you need any help, connect with us directly at apple.co/GetSupport
Hey there. Check out the following resource to help you update your Contact Poster: s.apple.com/dk2l0q6ig5 If you still need help, reach out to Apple Support here: s.apple.com/DH9R5Z1di2
It is not working in Australia. Is it cellular carrier dependant? You cannot share contact photo and poster, it says disabled and won't take to the next button share contact photo and poster
If you’re not able to set up your Contact Poster, we want to help! Try again after restarting your iPhone with these instructions: s.apple.com/dE0q3Z3G3N Still not able to set it up? Connect with Apple Support here: apple.co/GetSupport
We can help. One possible reason could be that both the sender and the recipient need to be on iOS 17 for this feature to work. If you have any additional questions, you can reach out here: apple.co/GetSupport
My question is what actually gets shared? Like my address and other emails?? I feel like there are some things I would prefer not to share with people? 😭
I set up a new contact for a friend, but since I didn’t have a poster for them, I just skipped that step. Now, instead of their profile picture displaying big on their profile, it’s just their initials. How can I get their profile to show the big profile picture again? I can’t figure it out.
Hey there. Find more on editing contact info here: apple.co/3TkxfR6 If you still need support after looking that over, connect with us here: apple.co/GetSupport
You can see more info on sharing contacts here: s.apple.com/DX2Z5v7YG6 If you have further questions, contact Apple Support to take a closer look: getsupport.apple.com/
Thanks for your question! See apple.co/3tB21dy for more information on your contact info on your iPhone. If you have further questions, please reach out to us using apple.co/GetSupport.
This is a great question! We’re delighted to answer. Contact Poster is only available for iPhone devices, but you can share your name and photo on your iPad. Check out the “Share your name and photo” section here: s.apple.com/DQ9L1C6kR6 As always, Apple Support is available for additional support if needed: apple.co/GetSupport
Thank you for reaching out. We understand how important this is to you and we are here to help. Let’s review all of the steps outlined here: s.apple.com/dE4n2o5E4H if you are still having issues, please reach out to us by going to apple.co/GetSupport
I have iPhone 13 and updated iOS 17 but there's a problem about new features like contact posters and also my phone sometimes glitches. What should I do? I hope this will come up with a solution with upcoming updates.
Thank you for reaching out. We understand how important this is to you and we are here to help. This article should be able to provide some guidance: s.apple.com/dE4n2o5E4H If you are still having issues, please reach out to us here: apple.co/GetSupport We will take a closer look and check on available options.
I love the Contact poster! Like others I wish there was an option to have a different poster and contact info depending on group I’m sending it to. One for family and friends and one for business!
Hey there. Happy to provide a few details. Start with the info on this page to ensure that the audio is at the desired level for both the system sound and notifications: s.apple.com/dE4z7U4z7c If the issue remains after, meet us here for more help: apple.co/GetSupport
We’d be happy to provide more details. This resource covers the options available for editing your contact info when using your iPad: s.apple.com/dm3x8C4A0c If you need further assistance, reaching out using the following link: apple.co/GetSupport
Hey there. Find out more about adjusting contact info and photos here: apple.co/3tB21dy Still have questions? Connect with us here: apple.co/GetSupport
Hello. Thanks for reaching out about this new Contact Poster feature, as we’re happy to help. This new feature is available for iPhone, only with iOS 17, but not for iPadOS 17. You can leave feedback about adding to iPad also here: apple.co/Feedback If you need additional assistance, or we misunderstood the question, please contact us here: apple.co/GetSupport
It's not working!! My friend and I using iOS 17, for both its not working. Looks like Apple didn't test it well or it's a bug. Apple support team have no idea about it, Lol.
Thanks for reaching out. Verify all devices involved are using iOS 17. If you verify everyone has iOS 17 installed, contact us for more help. apple.co/GetSupport Thanks.
It would be really great if we could multiple contact posters for ourselves. If some asks me for my contact information I might only want to share an email address with them. Not my WHOLE contact card. That one I might want to share with extended family or to friends and family if my number or address has changed. Thanks ✌🏻
Hey, we see you would like a specific feature. We can point you in the right direction. If that’s something you would like to see in the future, please provide feedback using the following link: apple.co/Feedback
This function is unluckily very buggy, I’ve followed all steps very carefully but still my contacts don’t get my new card, all of them have updated to iOS 17
Hey there, and thanks for reaching out. Just to confirm, have you gone through all the steps listed in the following resource: s.apple.com/dk2l0q6ig5 If so, reach out to Apple Support directly at the following link for additional help: apple.co/GetSupport
Hey there. Find out more on adjusting your contact info here: apple.co/3tB21dy Still have questions or need further help? Connect with us here: apple.co/GetSupport
Happy to provide you with the answer to your question. You might be able to locate the iPhone 12 Pro Max at an Apple Authorized Retailer, but these are the devices that are available for purchase through an Apple Store or Apple Online Store: s.apple.com/dE0B4T2o4A If you have additional questions, reach out to us here: apple.co/GetSupport
Hello. We’d like to help! If you’re unable to use the Contact Posters, make sure you have the latest software installed first: s.apple.com/dE0z4U7G7g If you still cannot access or use Contact Posters, contact us directly for additional help: apple.co/GetSupport
I have iphone 13 but there is a glitch in my screen it flikers sometimes could it be a software bug ? Because I purchased it a week ago from my known person and its not waterdamage and it didn’t have a single scratch and im very tensed regarding that because i just buyed it a week ago 😭😭
Hello. Thank you for reaching out. If your screen isn’t working as expected, the following steps may help: s.apple.com/Dv3A0c5Ul1 If needed, you may contact Apple directly here: apple.co/GetSupport
We’d be happy to help. You are still able to customize your Contact Poster. Here’s link with steps on what you are able to do currently: s.apple.com/dE4n2o5E4H If you would like to leave feedback on this, here is where you can do so: www.apple.com/feedback/ If you need further support, reach out to us here: apple.co/GetSupport
No. This feature is not currently available for iPadOS 17 or its respective devices. You can use the iPad User Guide to keep track of if this feature has been added for the iPad. s.apple.com/dE4z4T7g2A Just search Contact Poster in the Search bar. If you have more questions, you can meet up with us here: apple.co/GetSupport
Hello. You can edit your contact poster using the guidance in this article: s.apple.com/dk2l0q6ig5 If you need more help, please reach out to us directly from here: apple.co/GetSupport
We’re here for you. Contact Posters are only available on iOS 17 with a compatible iPhone. Learn more here: s.apple.com/Dg9J9g8Yb6 It is not currently an option for iPadOS 17. Reach out to Apple Support directly for more questions: apple.co/GetSupport
Since your My Card is the same for both lines, it likely is the one. s.apple.com/dk2l0q6ig5 Submit feedback if you think they should have a way to make this happen: s.apple.com/dm3a6Z4n6i Contact us for any other questions: apple.co/GetSupport Thanks.
We’d be happy to provide you with some information to help get you pointed in the right direction. SMS is a feature your cellular carrier provides. If you’re having trouble sending or receiving SMS messages, you’ll want to contact them directly: s.apple.com/dE0l6d2R0v Take care.
Doesn't work. My girlfriend has an iPhone 14 Pro with iOS 17, I have a 14 Pro Max with iOS 17. We have both created the contact poster for each of us on our own contact. When I call her or she calls me, we still only see the gray background, nothing more. We don't see the contact poster from the other. It only works if I save a picture of her in my "phone app" during my girlfriend's contact. When she calls me, I see this picture. Otherwise not.
We’d like to help. If the device is syncing contact information via a third-party service (such as Google, Exchange, etc.) then this could be a reason that the Contact Poster isn’t being shared to the others. If you need additional help, please reach out to us here: apple.co/GetSupport
Same here same problem doesn’t work at all,I completely set-up successfully but if I tried to call someone vice versa incoming and outgoing no posters appear at all
Hi there. We can help. You’ll want to be sure you’re following these steps: s.apple.com/DM0d8w3jB4 If you need more help, reach out to us here: apple.co/GetSupport
We can help with your iOS 17 question. Yes it is available. Just in case, this resource will guide you through the installation: s.apple.com/DZ4N5t1Bo1 If you still have questions, reach out here: apple.co/GetSupport
how can i change the name that shows up? or does it change depending on whos calling you? trying to set this up for my mom but her poster just says "Mother". i want to change it to her real name
Hey there. When setting up the contact info and poster, it’ll need to be done on her device, so whatever her name is saved to on her own contact card will be used. You can also edit that by tapping name. Learn more about the process in the “Add or edit your photo and poster” section of this page: s.apple.com/DM0d8w3jB4 If you have additional questions, please reach out here: apple.co/GetSupport
Hey there. We’d like to lend a hand! Make sure you’re following the steps to edit your information found here: s.apple.com/dE4n2o5E4H If you still need help, please reach out to us directly using this link: apple.co/GetSupport
We’re here to help. When you have a free moment, please check out the steps in the link below to learn more about how to edit your photo / poster via the Contacts app. Add or edit your contact info and photo on iPhone: s.apple.com/dE4n2o5E4H If you still have questions and need additional support, click the link here: apple.co/GetSupport
A good first place to start if a feature is not working as expected is to check for any current restrictions on your device. Use s.apple.com/dE0R2T3i4K to review your settings and see if any such restrictions are in place. Need more help on this? Reach out to our support directly via apple.co/GetSupport
Hey there. If you set a photo and poster, then share with a contact, that will automatically display when you call or message them. Check out this related article for details: s.apple.com/dE4n2o5E4H If we can be of more help, you can reach out directly from here: apple.co/GetSupport
Hey there. Find more on setting up and managing your Contact Poster here: apple.co/3tB21dy If you still have questions after looking that over, connect with us further here: apple.co/GetSupport
Thank you for reaching out. You can go to Contacts, find the contact you don’t want to see and then go to the poster button and change that to a custom poster. If you have more questions or this doesn’t resolve it, get back to us here: apple.co/GetSupport
@@applesupport and that I have to do this for all my contacts? and above all for numbers that I don't know and haven't saved (unknown people) will I see their photo?
it is impossible to customize 300/400 contacts in your address book. you need to update so we can choose whether we want to view other people's photos or not. However, it doesn't work today, it's buggy.
After ios 17 update contact poster was showing for me and others lot s of issues coming from Apple and not resolving in right ways mostly coming days Apple will goes down
Can you help me? Contact photo and poster option in "My Card" is disabled and not responding when I try to modify its settings, I have two phones "iphone 11 pro" and "iphone 13 pro" and it's the same issue on both of them after being updated last night to iOS 17. Thanks
We want to ensure that you can use your contact poster. For assistance, please reach out to Apple through apple.co/GetSupport and we can help you directly.
Funktioniert nicht. Meine Freundin hat ein iPhone 14 Pro mit iOS 17, ich ein 14 Pro Max mit iOS 17. Wir haben bei uns beiden jeweils bei unserem eigenen Kontakt das Kontaktposter erstellt. Wenn ich sie anrufe oder sie mich anruft, sehen wir dennoch nur den grauen Hintergrund, mehr nicht. Das Kontaktposter sehen wir vom anderen nicht. Es funktioniert nur, wenn ich bei dem Kontakt meiner Freundin in meiner „Telefon-App“ ein Bild von ihr einspeichere. Wenn sie mich dann anruft, sehe ich dieses Bild. Sonst nicht.
Thanks for commenting. We’d recommend reviewing the information in this article: apple.co/3LoNU0L If that doesn’t help, contact Apple Support for assistance here: apple.co/GetSupport
Allow us to assist. If you’re experiencing issues with your iPhone screen, please take these related steps for a solution: s.apple.com/DS2c4T6Uv5 If further support is needed, please use this link to contact us: apple.co/GetSupport
Thanks for your question! See apple.co/3tB21dy for more information on your contact info and photo. If you have further questions, please reach out to us using apple.co/GetSupport.
This feature doesnt work properly it isnt pushing the photo for many users and all you are doing is dropping generic advice "Please make sure you did all the steps" check with your internal teams so you can give us "Hey we know this is an issue and we will fix it."
We’re here to help. When you have a free moment, please check out the steps in the link below to learn more about how to personalize your Contact Poster Add or edit your contact info and photo on iPhone: s.apple.com/dE4n2o5E4H If you still have questions and need additional support, click the link here: apple.co/GetSupport
I found that an initial fix is to delete yourself as a contact on the receiver’s phone, then you can airdrop it afterwards and it’ll save your new contact poster. The only problem is that it only transfers over your number, so you’ll have to re-add other data e.g birthdays, emails etc.
We’d like to see how we can help. Since we have limited details to work with, we’d like to share some basic information and details that may help. Contact Poster is a new feature that is available on iOS 17. If you haven’t, please secure a backup and update to iOS 17, so you can enjoy this feature. How to back up your iPhone, iPad, and iPod touch: s.apple.com/dw6b5p4nY2 Update your iPhone, iPad, or iPod touch: s.apple.com/dE4w1r7M9c If you are already on iOS 17, please restart your device. Restarting a device is a great first step if a feature is not working as expected. Restart your iPhone: s.apple.com/dE0n2o5G1L If you need further assistance, please provide us with a detailed description of the issue here: apple.co/GetSupport Providing us with a detailed description of the issue can help us be in a better position to assist you.
Thanks for your question! See apple.co/3tB21dy for more information on editing your photo and poster. If you have further questions, please reach out to us using apple.co/GetSupport.
Hey there. Find out more about adding and editing your contact info and photo on iPhone here: apple.co/3tB21dy Still have questions after looking that over? Connect with us here: apple.co/GetSupport
For those having issues: You only share the information you’ve chosen. Your chosen photo and name will only show up if the other user chooses update when the pop-up appears next time a message between one another is sent. Changes can be made in Settings>Messages>Share_Name_and_Photo. Otherwise, name and photo will remain as whatever the other person has of you in contacts.
Hey there. Find more on how to add and edit your contact info and photo on iPhone here: apple.co/3tB21dy Still have questions after looking that over? Connect with us here: apple.co/GetSupport
It doesn’t work for me. I can’t see other people’s posters and they can’t see my poster.
Hey there. Happy to get you pointed in the right direction. If you’re not able to use this feature on your device, please use this link and reach out to us for more help: apple.co/GetSupport
Your contact would have to upgrade to IOS 17 to work.
Me and my contacts have upgraded to IOS 17 but still contact poster is not working
If the contacts are being synced via a third-party service, then this could be a potential reason for the issue. The accounts being used with the Contacts can be double-checked within Settings > Contacts > Accounts.
If you need additional help please reach out to us here: apple.co/GetSupport
@@applesupport my both the devices have same settings for account
I think it would be ideal to be able to edit the information that is shared with each poster. This would allow you to have, for example, one poster for work and another for friends, since you don't necessarily want to share all your data with certain groups. Regards!
I’m not too fond of how the posters grey for everyone you haven’t assigned a poster to (default) I wonder if there’s an option to change the same poster for everyone? (for example a black screen)
Cool feature, doesn’t seem to be working yet… I’ve updated my Contact Poster but other users with iOS 17 aren’t seeing the new photo/poster.
Hello there. We recommend checking out the related article and making sure it is set up correctly: s.apple.com/dE4n2o5E4H
If the same continues, please reach out to us directly for more help: apple.co/GetSupport
Likewise! Everything is set up correctly but is not working.
We can help! You may want to double-check your Contact Poster sharing settings as outlined in this link, depending on what’s happening for you: s.apple.com/dE4n2o5E4H
For further help, connect with an Apple Support advisor at your convenience, here: apple.co/GetSupport
It is not working in Australia. Is it cellular carrier dependant? @@applesupport
For now, this is iPhone hell. All my preexisting contact photos seem screwed up? Help
Hey there. Find more on adding and editing contact info on iPhone here: apple.co/3TkxfR6 Still need support after looking that over? Connect with us here: apple.co/GetSupport
Tried today between two iOS 17 devices, but it doesn't work. Does it require some time for the sync? And does the Exchange account sync affect the result?
Hello. We’d love to help. Be sure that you’re completing the following steps: s.apple.com/dE4n2o5E4H
If you continue to experience the same behavior, follow this link to connect with Apple directly: apple.co/GetSupport
@@applesupport already tried, doesn't help.
I love that after they have you fully customize your display image and First Name, they slap your Last Name in the final result which you have no control over. Brilliant. Really. 2:29
You should fix the issue of the Contacts App HUGE storage space taken; it’s not normal that just a list of contacts uses 3GB
Please fix the emoji color on posters, give us the option to resize the contact name since I don’t like the animation for long names
Thanks
Do i need to share contact with someone with namedrop or its supposed to show automatically to all of my existing contacts with ios17 bcs its not working for me
We’re happy to help. This link explains how to use Contact Posters: s.apple.com/dE4n2o5E4H
The settings that determine when your Contact Poster is shared and with whom are found in the ‘Add or edit your photo and poster’ section. Please check out that article, and use this second link to contact us if you need further help: apple.co/GetSupport
How do I use the same photo as there contact card as there poster card without having to find the photo somewhere in my camera roll?
Thanks for your question! See apple.co/3tB21dy for more information on editing you contact info and photo on your iPhone.
If you have further questions, please reach out to us using apple.co/GetSupport.
I performed all the steps and it looked fine initially. After a few minutes, the Contact poster and photo resets to default both in contacts, also in Settings.
I restarted and the contact photo and poster looked fine, but the Photo next to my name in Settings menu was the old one.
Someone else with the same issue? 😥
We’re here for you. If restarting hasn’t helped us out, then we may need to dive further into the issue.
Try creating a new Contact Poster with these steps: s.apple.com/Dg9J9g8Yb6
If the issue persists, please contact us using the following link to work on a solution together: apple.co/GetSupport
In case the person I am calling already has my contact info saved on his/her iPhone, what image will appear when I call that person? My own created contact poster or the one that the called person had already on his/her iPhone?
Hi. Thanks for your question, as it is a good one.
The person you call should see your new Contact Poster. s.apple.com/DM0d8w3jB4
Now, if they call you, they will see the photo they have for you in their Contacts.
If you should get a different result, please contact us using this link, so we can look further into this: apple.co/GetSupport
@@applesupport Hi and thanks for your reply. Unfortunately, it does not work as you described. And I am facing another problem: When I put my iPhone next to another iPhone (both on iOS17), then both phones do not exchange the contact posters but both phones only show their „own“ contact posters. In other words: my iPhone shows my contact poster and the same applies with the other person‘s iPhone. Have you heard of this issue before?
Can I choose who I share the poster with? It looks like I can only turn it on and off.
You can select 'Always Ask' to be prompted before your name, photo, and poster are shared with anyone you’re communicating with.
For more information on sharing your Contact Poster, check out the 'Add or edit your photo and poster' section of this resource
: apple.co/4a93RTV
If you need any help, connect with us directly at apple.co/GetSupport
Have an iPhone 12 Pro with IOS 17. Contact poster does not work. What am I doing wrong?
Hey there. Check out the following resource to help you update your Contact Poster: s.apple.com/dk2l0q6ig5
If you still need help, reach out to Apple Support here: s.apple.com/DH9R5Z1di2
It is not working in Australia. Is it cellular carrier dependant? You cannot share contact photo and poster, it says disabled and won't take to the next button share contact photo and poster
It always resets on my iphone 12 after configuring it. Does someone have the same issue?
If you’re not able to set up your Contact Poster, we want to help! Try again after restarting your iPhone with these instructions: s.apple.com/dE0q3Z3G3N
Still not able to set it up? Connect with Apple Support here: apple.co/GetSupport
why is it not working for an apple id with multiple phone numbers?
We can help. One possible reason could be that both the sender and the recipient need to be on iOS 17 for this feature to work.
If you have any additional questions, you can reach out here: apple.co/GetSupport
When I update iOS 17.0.1 on iphone 14 pro max my phone call error outgoing and coming call. Help to solving this.thank apple support
We can help. Please follow these steps: s.apple.com/Dv0x8p6VD0 .
If issues persist, please reach out to Apple Support here: apple.co/GetSupport
Thank for your reply.I will try it
My question is what actually gets shared? Like my address and other emails?? I feel like there are some things I would prefer not to share with people? 😭
I set up a new contact for a friend, but since I didn’t have a poster for them, I just skipped that step. Now, instead of their profile picture displaying big on their profile, it’s just their initials. How can I get their profile to show the big profile picture again? I can’t figure it out.
Hey there. Find more on editing contact info here: apple.co/3TkxfR6 If you still need support after looking that over, connect with us here: apple.co/GetSupport
How do you limit what contact information is shared? As others have said, I don't want to share all my info with all my contacts.
You can see more info on sharing contacts here: s.apple.com/DX2Z5v7YG6
If you have further questions, contact Apple Support to take a closer look: getsupport.apple.com/
How about swapping my thumbnail photo to a poster? How it’s set now I have to search for the photo. Do you know how many photos I have to go through?
I don't want the poster. How do I get the photo contact back?
Thanks for your question! See apple.co/3tB21dy for more information on your contact info on your iPhone.
If you have further questions, please reach out to us using apple.co/GetSupport.
Does this feature works on ipad?
This is a great question! We’re delighted to answer.
Contact Poster is only available for iPhone devices, but you can share your name and photo on your iPad. Check out the “Share your name and photo” section here: s.apple.com/DQ9L1C6kR6
As always, Apple Support is available for additional support if needed: apple.co/GetSupport
Not working for me. It only shows grey background
Thank you for reaching out. We understand how important this is to you and we are here to help. Let’s review all of the steps outlined here: s.apple.com/dE4n2o5E4H if you are still having issues, please reach out to us by going to apple.co/GetSupport
this works for any app? like whatsapp calls? or telegram calls etc etc ???
Thank you for reaching out. You would have to contact the developers of WhatsApp and/or Telegram to see if they will be supporting this feature.
I have iPhone 13 and updated iOS 17 but there's a problem about new features like contact posters and also my phone sometimes glitches. What should I do? I hope this will come up with a solution with upcoming updates.
Thank you for reaching out. We understand how important this is to you and we are here to help. This article should be able to provide some guidance: s.apple.com/dE4n2o5E4H If you are still having issues, please reach out to us here: apple.co/GetSupport We will take a closer look and check on available options.
I love the Contact poster! Like others I wish there was an option to have a different poster and contact info depending on group I’m sending it to. One for family and friends and one for business!
After upgrading iOS 17 my notifications volume is low now even after putting it in high volume any suggestions how to fix this ???
Hey there. Happy to provide a few details. Start with the info on this page to ensure that the audio is at the desired level for both the system sound and notifications: s.apple.com/dE4z7U4z7c
If the issue remains after, meet us here for more help: apple.co/GetSupport
I was on iPad in IOS 17 But I don’t know how to setup the id thingy help apple
We’d be happy to provide more details.
This resource covers the options available for editing your contact info when using your iPad: s.apple.com/dm3x8C4A0c
If you need further assistance, reaching out using the following link: apple.co/GetSupport
Thank you apple.
I had fun making several of these posters, now I can't figure out how to delete the ones I don't want. Any ideas?
Hey there. Find out more about adjusting contact info and photos here: apple.co/3tB21dy Still have questions? Connect with us here: apple.co/GetSupport
How do I do the vertical text thing in the event?
For support, please contact our team using apple.co/GetSupport
is this applicable for both ios only?
Hello. Thanks for reaching out about this new Contact Poster feature, as we’re happy to help.
This new feature is available for iPhone, only with iOS 17, but not for iPadOS 17.
You can leave feedback about adding to iPad also here: apple.co/Feedback
If you need additional assistance, or we misunderstood the question, please contact us here: apple.co/GetSupport
It's not working!! My friend and I using iOS 17, for both its not working. Looks like Apple didn't test it well or it's a bug.
Apple support team have no idea about it, Lol.
Thanks for reaching out. Verify all devices involved are using iOS 17.
If you verify everyone has iOS 17 installed, contact us for more help.
apple.co/GetSupport
Thanks.
@@applesupport can you stop saying that like a stupid robot?
How do we save the edited picture? The filters and effect make for really nice pictures I’d like to post on line
It would be really great if we could multiple contact posters for ourselves.
If some asks me for my contact information I might only want to share an email address with them. Not my WHOLE contact card. That one I might want to share with extended family or to friends and family if my number or address has changed.
Thanks ✌🏻
Hey, we see you would like a specific feature. We can point you in the right direction. If that’s something you would like to see in the future, please provide feedback using the following link: apple.co/Feedback
You can make multiple contact posters. I made 4.
@@needleontherecordso how do you choose which ones you share ? Is it automatic ?
@@applesupport No she doesnt want a "Specific" Feature
She is asking about an obvious feature that everyone logically want
@@needleontherecord Can you also assign two different posters to two different sim profiles. One for the private line and one for office use?
This function is unluckily very buggy, I’ve followed all steps very carefully but still my contacts don’t get my new card, all of them have updated to iOS 17
Hey there, and thanks for reaching out. Just to confirm, have you gone through all the steps listed in the following resource: s.apple.com/dk2l0q6ig5
If so, reach out to Apple Support directly at the following link for additional help: apple.co/GetSupport
Is it possible to add a live photo on contact poster?
Apple the emojis within the contact posters need to be in color instead of matching text color
Yeah I hate that
The image does not turn out as expected when saving and which photo is seen by contacts. Using IOS 17.
Hey there. Find out more on adjusting your contact info here: apple.co/3tB21dy Still have questions or need further help? Connect with us here: apple.co/GetSupport
is ip12 promax available
Happy to provide you with the answer to your question. You might be able to locate the iPhone 12 Pro Max at an Apple Authorized Retailer, but these are the devices that are available for purchase through an Apple Store or Apple Online Store: s.apple.com/dE0B4T2o4A
If you have additional questions, reach out to us here: apple.co/GetSupport
What a performance all these different moves and having to be logged in at the same time. This is prehistoric.
But its not working😢😢
Hello. We’d like to help!
If you’re unable to use the Contact Posters, make sure you have the latest software installed first: s.apple.com/dE0z4U7G7g
If you still cannot access or use Contact Posters, contact us directly for additional help: apple.co/GetSupport
I have iphone 13 but there is a glitch in my screen it flikers sometimes could it be a software bug ? Because I purchased it a week ago from my known person and its not waterdamage and it didn’t have a single scratch and im very tensed regarding that because i just buyed it a week ago 😭😭
Hello. Thank you for reaching out. If your screen isn’t working as expected, the following steps may help: s.apple.com/Dv3A0c5Ul1 If needed, you may contact Apple directly here: apple.co/GetSupport
Did you remove this feature for IOS 17? My live picture no longer works.
We’d be happy to help. You are still able to customize your Contact Poster. Here’s link with steps on what you are able to do currently: s.apple.com/dE4n2o5E4H
If you would like to leave feedback on this, here is where you can do so: www.apple.com/feedback/
If you need further support, reach out to us here: apple.co/GetSupport
Everything is set as shown and information available on Apple site but not working for me and my friends n family
Does it work on iOS 17 iPads?
No. This feature is not currently available for iPadOS 17 or its respective devices. You can use the iPad User Guide to keep track of if this feature has been added for the iPad. s.apple.com/dE4z4T7g2A Just search Contact Poster in the Search bar.
If you have more questions, you can meet up with us here: apple.co/GetSupport
How do you change the name on the poster? 😮
Hello. You can edit your contact poster using the guidance in this article: s.apple.com/dk2l0q6ig5
If you need more help, please reach out to us directly from here: apple.co/GetSupport
Can you guys make it so that we don’t have to us our Apple ID password to download apps please?
I don’t see the option on my iPad iOS 17.0
We’re here for you. Contact Posters are only available on iOS 17 with a compatible iPhone. Learn more here: s.apple.com/Dg9J9g8Yb6 It is not currently an option for iPadOS 17.
Reach out to Apple Support directly for more questions: apple.co/GetSupport
Is it possible to have different contact posters for the two phone lines?
Since your My Card is the same for both lines, it likely is the one. s.apple.com/dk2l0q6ig5
Submit feedback if you think they should have a way to make this happen: s.apple.com/dm3a6Z4n6i
Contact us for any other questions: apple.co/GetSupport
Thanks.
@@applesupport🎉🎉🎉🎉🎉
What do you do if your contacts refuse to update or set one up?
Hey guys, I have an iPhone 14 pro max and I couldn't receive an SMS notification frequently from the same person, so can you help me please 🙏
We’d be happy to provide you with some information to help get you pointed in the right direction. SMS is a feature your cellular carrier provides. If you’re having trouble sending or receiving SMS messages, you’ll want to contact them directly: s.apple.com/dE0l6d2R0v
Take care.
Doesn't work. My girlfriend has an iPhone 14 Pro with iOS 17, I have a 14 Pro Max with iOS 17. We have both created the contact poster for each of us on our own contact. When I call her or she calls me, we still only see the gray background, nothing more. We don't see the contact poster from the other. It only works if I save a picture of her in my "phone app" during my girlfriend's contact. When she calls me, I see this picture. Otherwise not.
We’d like to help. If the device is syncing contact information via a third-party service (such as Google, Exchange, etc.) then this could be a reason that the Contact Poster isn’t being shared to the others.
If you need additional help, please reach out to us here: apple.co/GetSupport
@@applesupport I saw that Exchange has te priority on iCloud, even if you have two accounts.
@@applesupport its not syncing contact Information via a third-Party Service.
Same here same problem doesn’t work at all,I completely set-up successfully but if I tried to call someone vice versa incoming and outgoing no posters appear at all
Hi there. We can help. You’ll want to be sure you’re following these steps: s.apple.com/DM0d8w3jB4
If you need more help, reach out to us here: apple.co/GetSupport
Its not Working on multiple phone Numbers
Did iOS 17 release officially in didint know
We can help with your iOS 17 question. Yes it is available. Just in case, this resource will guide you through the installation: s.apple.com/DZ4N5t1Bo1
If you still have questions, reach out here: apple.co/GetSupport
how can i change the name that shows up? or does it change depending on whos calling you? trying to set this up for my mom but her poster just says "Mother". i want to change it to her real name
Hey there. When setting up the contact info and poster, it’ll need to be done on her device, so whatever her name is saved to on her own contact card will be used. You can also edit that by tapping name. Learn more about the process in the “Add or edit your photo and poster” section of this page: s.apple.com/DM0d8w3jB4
If you have additional questions, please reach out here: apple.co/GetSupport
I DO NOT WANT A CONTACT POSTER FOR MYSELF OR ANY OTHER CONTACT! HELP!
I tried in IOS 17 and keep getting disabled message. I will try again in 17.0.1.
It's glitchy and doesn't really work on iOS 17.4 because if I want a picture it crashes and makes screen inactive
For support, please contact our team using apple.co/GetSupport
I can’t add information to my contact card whenever i close the phone app it resets and remove all my details
Hey there. We’d like to lend a hand!
Make sure you’re following the steps to edit your information found here: s.apple.com/dE4n2o5E4H
If you still need help, please reach out to us directly using this link: apple.co/GetSupport
For now its very buggy
Didn’t work for me edit doesn’t show up under my name.
We’re here to help. When you have a free moment, please check out the steps in the link below to learn more about how to edit your photo / poster via the Contacts app.
Add or edit your contact info and photo on iPhone:
s.apple.com/dE4n2o5E4H
If you still have questions and need additional support, click the link here: apple.co/GetSupport
Not working content poster so bad experience 😢😢
WhatsApp Instant Video Message Option Not Showing in IOS 17
why does mine say disabled its not letting me make one
A good first place to start if a feature is not working as expected is to check for any current restrictions on your device. Use s.apple.com/dE0R2T3i4K to review your settings and see if any such restrictions are in place.
Need more help on this? Reach out to our support directly via apple.co/GetSupport
What if the other person has customized your card, which one shows up for them?
Hey there. If you set a photo and poster, then share with a contact, that will automatically display when you call or message them. Check out this related article for details: s.apple.com/dE4n2o5E4H
If we can be of more help, you can reach out directly from here: apple.co/GetSupport
not show my contact poster to my friends i phone
Hey there. Find more on setting up and managing your Contact Poster here: apple.co/3tB21dy If you still have questions after looking that over, connect with us further here: apple.co/GetSupport
can y’all pls pls add font size to the poster card? The huge font makes it look so disgusting I hate it so much
it does not work! and when it works, how can I deactivate this function if I don't want to see other people's photos when they call me?
Thank you for reaching out. You can go to Contacts, find the contact you don’t want to see and then go to the poster button and change that to a custom poster. If you have more questions or this doesn’t resolve it, get back to us here: apple.co/GetSupport
@@applesupport and that I have to do this for all my contacts? and above all for numbers that I don't know and haven't saved (unknown people) will I see their photo?
it is impossible to customize 300/400 contacts in your address book. you need to update so we can choose whether we want to view other people's photos or not. However, it doesn't work today, it's buggy.
Make a contact poster, iCloud must be signed in to settings, go to contacts and tap any contact and change poster.
After ios 17 update contact poster was showing for me and others lot s of issues coming from Apple and not resolving in right ways mostly coming days Apple will goes down
Can you help me? Contact photo and poster option in "My Card" is disabled and not responding when I try to modify its settings, I have two phones "iphone 11 pro" and "iphone 13 pro" and it's the same issue on both of them after being updated last night to iOS 17. Thanks
We want to ensure that you can use your contact poster. For assistance, please reach out to Apple through apple.co/GetSupport and we can help you directly.
NOPE doesn’t work once you have an icon on your contact can’t add or change.
You should be able to do this with multiple devices. It disables if logged in on more than one device.
How to add name in two lines
Funktioniert nicht. Meine Freundin hat ein iPhone 14 Pro mit iOS 17, ich ein 14 Pro Max mit iOS 17. Wir haben bei uns beiden jeweils bei unserem eigenen Kontakt das Kontaktposter erstellt. Wenn ich sie anrufe oder sie mich anruft, sehen wir dennoch nur den grauen Hintergrund, mehr nicht. Das Kontaktposter sehen wir vom anderen nicht. Es funktioniert nur, wenn ich bei dem Kontakt meiner Freundin in meiner „Telefon-App“ ein Bild von ihr einspeichere. Wenn sie mich dann anruft, sehe ich dieses Bild. Sonst nicht.
It’s not working
Thanks for commenting. We’d recommend reviewing the information in this article: apple.co/3LoNU0L If that doesn’t help, contact Apple Support for assistance here: apple.co/GetSupport
Lot of 13 series and 14 series phone displays is gone because of the update
Allow us to assist. If you’re experiencing issues with your iPhone screen, please take these related steps for a solution: s.apple.com/DS2c4T6Uv5
If further support is needed, please use this link to contact us: apple.co/GetSupport
If you don’t want this can you turn it off
Thanks for your question! See apple.co/3tB21dy for more information on your contact info and photo.
If you have further questions, please reach out to us using apple.co/GetSupport.
Wow new future great opction
This feature doesnt work properly it isnt pushing the photo for many users and all you are doing is dropping generic advice "Please make sure you did all the steps" check with your internal teams so you can give us "Hey we know this is an issue and we will fix it."
It doesn’t work on iPhone 14 pro max
We’re here to help. When you have a free moment, please check out the steps in the link below to learn more about how to personalize your Contact Poster
Add or edit your contact info and photo on iPhone:
s.apple.com/dE4n2o5E4H
If you still have questions and need additional support, click the link here: apple.co/GetSupport
I found that an initial fix is to delete yourself as a contact on the receiver’s phone, then you can airdrop it afterwards and it’ll save your new contact poster. The only problem is that it only transfers over your number, so you’ll have to re-add other data e.g birthdays, emails etc.
That’s just dumb. You gonna do that with the 200 plus contacts in your phone?
How to get rid of this stupid blurry background? But I want to keep the original picture.
it's not working properly
We’d like to see how we can help. Since we have limited details to work with, we’d like to share some basic information and details that may help.
Contact Poster is a new feature that is available on iOS 17. If you haven’t, please secure a backup and update to iOS 17, so you can enjoy this feature.
How to back up your iPhone, iPad, and iPod touch: s.apple.com/dw6b5p4nY2
Update your iPhone, iPad, or iPod touch: s.apple.com/dE4w1r7M9c
If you are already on iOS 17, please restart your device. Restarting a device is a great first step if a feature is not working as expected.
Restart your iPhone: s.apple.com/dE0n2o5G1L
If you need further assistance, please provide us with a detailed description of the issue here: apple.co/GetSupport
Providing us with a detailed description of the issue can help us be in a better position to assist you.
Ok thanks
it consumes lots of storage of your main contact.
One of the best features in iOS 17. Love it!
I can only edit my profile
Thanks for your question! See apple.co/3tB21dy for more information on editing your photo and poster.
If you have further questions, please reach out to us using apple.co/GetSupport.
Have to wait till ios is updated. :(
But I want it in the IPad 😭😭😭😭
Nice one
Wow, this personalize Contact Poster is way too cool for me, just joking very impressive!
This doesn’t work for me
Hey there. Find out more about adding and editing your contact info and photo on iPhone here: apple.co/3tB21dy Still have questions after looking that over? Connect with us here: apple.co/GetSupport
For those having issues:
You only share the information you’ve chosen. Your chosen photo and name will only show up if the other user chooses update when the pop-up appears next time a message between one another is sent. Changes can be made in Settings>Messages>Share_Name_and_Photo. Otherwise, name and photo will remain as whatever the other person has of you in contacts.
First thing I did after upgrading to iOS 17.
Thank you
I can’t type out my name
Hey there. Find more on how to add and edit your contact info and photo on iPhone here: apple.co/3tB21dy Still have questions after looking that over? Connect with us here: apple.co/GetSupport