Thanks for posting this. Mine is 12 years old now, and has started 'hanging' during regeneration, so I shall be relying on this video for disassembly and investigation!
Well I’ve disassembled everything and it all looks good, even the small holes were all clear. Can’t see why it would be hanging on one of the backwash cycles. Back together now and will see what happens next time around the cycle!
Thanks for this video, it has given me the confidence to have a look inside my old HE water softener. It has started regenerating too frequently. Nothing leaking either within the reservoir or around the house. I’ve bypassed the softener for the last 30 days and my consumption based on my water meter readings has reduced by 20%. I think the Kinetico may be over-registering my water use. I’ll look for damaged teeth on the metering gears.
Hey P Mill I have a suggestion to make. Make sure you are not using any water I.e. taps off, dishwasher and washing machine. Take a look at the water meter and see if the little dial is moving around slightly. The reason I suggest this is because it is unlikely that the softener is to blame. The increase in the frequency is more likely to be because of water usage. By trying this method you eliminate a dribble which would cause this problem. It could be a tap dripping or more likely a toilet internally overflowing which goes unnoticed. I should do a video about this. Let me know how you get on please.
Hi and thank you for the great video My issue is that, I get a good regen cycle on one side, and not on the other one When it starts the rince/brine on the "bad" side, it doesn't suck in the brine from the tank, I can confirm that when removing the brine pipe, there is no vacuum on the brine elbow and water is actually getting out from it On the side that is working correctly, if I do the same, I get the vacuum, and obviously, no water gets out I opened it, everything looked clean, no parts blocked no clogg anywhere, when I reinstalled it, it worked once on both sides, then the bad side went faulty again after just one cycle... I used silicon grease on the quad seals everywhere, I don't know if that is recommended, although, on the first opening, I saw that there were some silicon grease The more I read in different places, the more I think that the seals and cones need to be replaced, although I'm surprised because my unit is only 6 years old, but even if I wanted to replace them, I can't find them anywhere, nor can I find the best silicon grease for this... What would you recommend? (I'm in France...) Many thanks
Amazing video, absolutely perfect. I put a silver "Sharpie" marker stripe diagonally on the housing so I immediately knew which way everything went back. Could have done with this video a year ago when we had issues. Turned out to be old media in our case and I replaced it quite easily. One question though should I have filled the media to the top of each cylinder? (I was supplied with 9 litres, 4.5 per tank) but a few sites suggested to only fill two thirds (which I did and have obviously had media leftover), I didn't worry as both water pressure went back up and softening was working again. If you did a video on the media replacement, tank cleanout and Meter Disc break down that would add to an already perfect rebuild. Many thanks.
Thanks for your suggestion. I haven’t found any leaks or drips, but I will do as you say and monitor the water meter when everything is supposed to be off. I have a Kinetico twin tank, not sure but it may be about 15 years old. Model High Efficiency 07/02 - 01524. I don’t know the technical specs so I’m estimating that it would soften 1,500 lts between regenerations, and would use 30 lts during a regeneration. Our water consumption is low. The water meter has been fitted for 9 months and the water consumption has averaged 260 lts/day. That fits in with a rough calculation for the use of toilets, showers, washing machine, washing up and cooking. Lately the amount of salt blocks consumed has increased to a block every 10 days. When the Kinetico was bypassed for a month the rate dropped to 210 lts/day. If I assume the difference in daily usages (50 lts) was being used in regenerations then it was regenerating once or twice every day. It is hard to hear it in operation. I’ll let you know how the meter test goes.
as long as theres no holes in your twin tanks your safe unscrew valve headseparate from remote tank then separate valve head levels 1 thru 5 then work on replacing gears pistons seal...etc....
great video, so helpful to us DIY folks. I have done the full strip and rebuild, but have not solved the problem that the 2020C salk tank does not fill back up after the brine is sucked up. The level goes down and does not refill. The float valve assembly is clean and free moving but the water pressure behind it is too high for the valve to open. Any ideas please? thank you, John
When the cycle has completed, you are not getting the refill? Remove the brine pipe at the top of the brine valve. Sounds like an airlock there. Be quick to push it back in when you remove the air and the tank should refill.
@@TheWaterBoyuk when not regenerating, the pressure of the water behind the float valve is so high that the valve cannot open. is this correct? I presume at the end of the brine suction, the water pressure is reinstated and as the float vave is open, water flows in unil the correct level is achieved, then the valve closes and cannot open again due to the pressure. is this how it works?
Nice video. Do you have a trouble shooting guide for the Kinetico system? My system is operating fine except for the regeneration tube is now dripping water. I was going to get a seal kit, but I want to determine if this type of problem is associated with something breaking or cracking. That is, if I take it apart, what areas would be of concern with this type issue.
Thank you for all your videos on the Kinetico softners. I have a friend with one of these and it has quit working. It doesn't appear to draw brine. Where would you start? Could there be worn out seals or valves in the Kinetico control head? What typically fails there? What should I look for in the salt tank?
Thanks for your question. If you have no brine draw, I would do a complete service. Clean out the cabinet. The main point of interest would be take apart the valve and pay attention to the venturi which may be blocked. Whilst in their change all the seals on the quad rings and control valves plus control valve cones. Please hit subscribe. We have a member group coming up where you get access to 1 to 1 repairs, discounts on consumables, complimentary resin cleaners and lots more. Stay tuned!
Really nice video, thank you for the help. First mine softener was not softening my water. i followed your video step by step and it works right now. but now its making a whining sound, is that bad? its just working as it should, also the regen...
@@TheWaterBoyuk thanks for answering, i put the question on the wrong video, ive got an harvey. and yes when im using water. You can hear it clear. Its not grinding or something
Great DIY videos - Thanks for this and your Level 1 postings - concise, precise linnear tutorials! I have a Q237 model with a #3 disc. My system manually regenerates perfectly, but doesn't automatically regenerate. I never noticed when it stopped automatically regenerating but I suspect its been since the city replaced the water main on the street, which initially resulted in sand coming into my water meter. The city replaced the water meter and I replaced the pre-filter on the Kentico system following. Having said all that, why might a Q237 stop auto-regenerating while manually regenerate successfully? Cheers
Thinhs to check. There are two sets of gearing in the level 1. The regen gears sound 👌but it would seem the service gears may have a problem. Check the nozzle. Check the pawls are in tact on the control disc. if they are not engaging, the disc won't advance.
I believe you were spot on! When I opened it up it appeared the bottom pawl was not in tact with the control disc. Corrected and ran a manual regeneration just because ... Now I reckon its wait and see if auto regerenation is back on. I definitely couldn't see any other reason for it not to be. I have a #3 disc so I believe I'll need to push thru ~244gallons before the auto-regeneration kicks in. Definitely would not have been brave enough to take it apart without first seeing your video. Huge help!
@@TheWaterBoyuk Hi Again, just closing the loop. appears I messed up putting the pawl with the long spring back in, and the top pawl would climb to the edge of the next tooth and fall back dwn again into the same positin on the disc. On the end of the Pawl with the long spring is a tiny nib/bend that fits into the next/top pawl - and I missed it. Having corrected it, the system is now clicking away and auto-regenerating perfectly. Huge help - Thanks again!
Just watched the video of the Harvey water softener it is filling up with water and running out of the overflow and using a lot of salt any ideas please
Very informative video. Thank you. How is the control head removed from the tank? Does it unscrew? What about the second tank. Does the connector unscrew from it too? Thank you. My machine was exposed to cold. I had water running in the house so I suspect the head and one of the tanks is okay because water was flowing through it continuously. The other tank may have froze inside because the water was stagnant. If this happened, pieces from the other tank may have become lodged in the control head. What do you think?
I finally took the head apart. I looked though it thoroughly and didn't see anything that looked to be broken or cracked. I did notice I have a fair amount of iron buildup inside two of the chambers and one of the four valves seemed like it might catch a little. I'm wondering if this isn't the problem and the cold weather was coincidental. It might need a head rebuild?
@@TheWaterBoyuk Sorry for waiting two years to tell you how things went with this unit. I let the unit sit and started working on it four days ago. I've taken the head apart and cleaned all of the iron buildup off of it. I checked it thoroughly for cracks and couldn't find any issues. I did find where the brine tank float valve system failed and didn't stop water from entering into the tank. During the brine*rinse portion there is a vacuum. The rest of the time, if I disconnect the brine hose from the head there is water coming out, even when the unit is not regenerating there is a trickle. Is this normal or should it stop at some point? The unit is 28 years old and never been worked on. I'm assuming the O-ring gaskets around the 4 valves on level four eventually age and harden, needing replacement? Could replacing these gaskets stop the water from trickling out of the brine pipe, or is this normal? Thank you. Bill
I am not able to find online replacement parts for this system. Do you know where I could buy some? I believe my red custom shaped seals have ruptured. Thank you for your video, huge help!
Huge help, I'm about to tackle a K-30 but before I do I just want to know where to get parts . Dealer here in the U.S. won't sell me parts (supposedly obsolete) .Can you help?
I live in Portsmouth UK. I am about to service a Kinetico. There is a Kinetico depot near me at Park Gate. I shall go get a service kit soon- would you like me to check out whether they have parts for yours?
@@howlr747 Thank you for responding; I am primarily interested in the piston seals and overall availability of parts/gaskets, nothing worse than taking it apart and having no chance to fix it. If parts are available I would be very appreciative to let me know. --Big Thanks again
@@TheWaterBoyuk thanks, ill check the bottom of the salt well tonight as the salt is a t a low level, so really it should a couple of inches high then? thanks again
I have a Model 100, I believe, however, it has three exterior nozzles, two discharge for backwash, one brine nozzle. I took it apart to clean, and a little venturi disc approx 1/4" dia x 1/8" thick fell out at level 3. For the life of me I can't figure out where it goes...I can send photos if you provide email. Mark
Hi there I have a kinetico 2020c were i have notice that one tank its giving soft water but the other tank isn't, both cycles draw in Brian but only one tanks gives soft water and the other tank doesn't, all the seal have been change in leve 4 and resin has been replaced too, any idea on what could be causing this issue
Any soft water at all in the second vessel? As this happened since the seal and resin change? Any pressure drop or restricted flow on either vessel? There are so many possibilities. It is impossible to fault find without methodically working through it. Who did the overhaul?
@@TheWaterBoyuk hi there I had replaced the resin as it was a 20 year softnear which I had got from a mate which was not working and was doing the same before and after changing the resin, did you have any diagram of the valve positioning when is use so that I can try and finger out were the fualt is, also i had tested both tanks and both have the same flow rate, but one tank had take 18min to regenrat and the other tank took around a 45min any idea on what could be wrong?
@@TheWaterBoyuk hi there Thanks for the reply, all 4 seal had been changed and 1 cone, I haven't changed the 2 drain off cones, could that be the problem?
Hi there ibhave managed to sort out one problem by changing level 3, but iam getting issues now and then when it regenerats and get to the end water still runs out from the waste and dose not stop, which only happeneds on one side of the regen, I have change the drain valves but still the same issue, can you help
I'm struggling with my softener since it was Installed last year, had Kinetico on first and now there trying a m3 on it. Still get a white residue/ marks on the taps etc
@@TheWaterBoyuk soft water company I think the company is, Kinetico themselves have took over though. Replaced it with a m3 unit and its doing the same. Kinetico saying they've got a few customers with the same issue over the UK but not sure what the issue is. There picking up some samples from me this week to test in the lab, he seems to think copper is getting into the water after softener.
@@joshuaforletta7861 does the white residue wipe off? What is the hardness level? Which area are you in? The Soft Water Company in Warwick? If it helps email me andrew@aquaconcepts.co.uk
@@TheWaterBoyuk not sure where they are based but his name was Andrew. From what I believe the hardness is only slightly or medium hardness in redditch just outside Birmingham. so abit baffled to why its like this. Yes you get a cloth and it wipes away or with cleaner.
I can certainly advise you. The residue sounds like excess sodium. Did the Soft Water Shop test your water on survey for hardness, flow rate, or pressure test? I believe these softeners are not set up correctly. Send me your phone number at the email above and I can have a chat with you.
ok, stripped it down, cleaned it all, checked for broken damaged seals, cleaned out filters and put it all back together. Works fine but will not stop going through the regeneration cycles. Any ideas what I could be doing wrong?
@@TheWaterBoyuk I think it does, how can I tell? It appears to do everything correctly the salt chamber fills and empties, I can hear the gears going and the drain is working. I tried shutting off the return pipe to see if it would stop and it didn't so the feed water must constantly be going to the drain. I have opened it up again. Suction is great on all the valves so I think they are ok. I have checked all the seals and none are damaged or broken, the water doesn't taste salty so I am assuming the brine chambers are working.
If the level 1 control on the top is moving correctly, and its drawing the brine and refilling, I think you need to change the seals and cones on the controls valves. (Whilst you are in there I would change the quad seals)
@@TheWaterBoyuk One point raised on your video (at 7:47) was about the positions of the control valves and they would be referred to in a "link below", I cant seem to find any link. Does it matter which is open and closed when I refit everything or does it sort itself out?
You do not need to set in a particular order. They will pressurise up in the correct position. Because it is having trouble coming out of regen take a look at the control valves
Thank you for an excellent ‘breakdown and reassembly’ video but unfortunately it didn’t cover the meter disc. I have a 10 year old unused Kinetico 2020c HF softener which I at last want to install. My water supplier is Essex & Suffolk Water. Our postcode is IP237EE in their Water Quality Zone SFZ510 for which they quote Mean Total Hardness (mg/l Ca) 185mg/l Min Total Hardness (mg/l Ca) 160 mg/l Max Total Hardness (mg/l Ca) 210 mg/l They say to use the Mean Total Hardness and not the Maximum Total Hardness and not to multiply by 2.5 to get value in mg/l CaCO3 Two queries: 1 If I use 185mg/l, the Kinetico 2020c installation manual says 185ppm would need a Disc 3 at 0.22kg setting which seems very low for a Very Hard water area. The original installation manual gives values in ppm and doesn't say ppmCa or ppm CaCO3. When I queried this with them they said ‘We would use the 185 mg/l Ca’ Would Disc 5 at 0.22kg setting be OK for IP23 7EE? 2 When changing the Kinetico meter disc there are two O-rings. The smaller one goes on the snout below the cross-head screw but where does the larger one go? Is it anywhere on the pressdown plastic piece
i can fix your kinetico water softener with my eyes close . i can rebuilt and repair commercial kinetico hydrus softeners piece of cake but one problem i need a job. good steady paying job am from out of state in a dotted island.
![Kinetico Level 1 breakdown [Kinetico Water Softener Valve]](http://i.ytimg.com/vi/OziKWC7_BeM/mqdefault.jpg)
![Harvey Water Softener Repair / Rebuild [Water Softening]](http://i.ytimg.com/vi/_JGBicsTlEU/mqdefault.jpg)
i Love My Kinetico Water Softener It Just keeps Working Like A Swiss Watch You Really Get What You Pay For Amazing QUALITY
Thanks for posting this. Mine is 12 years old now, and has started 'hanging' during regeneration, so I shall be relying on this video for disassembly and investigation!
Let me know how you get on!
Well I’ve disassembled everything and it all looks good, even the small holes were all clear. Can’t see why it would be hanging on one of the backwash cycles. Back together now and will see what happens next time around the cycle!
👍 Great effort.
Thanks for this video, it has given me the confidence to have a look inside my old HE water softener.
It has started regenerating too frequently. Nothing leaking either within the reservoir or around the house. I’ve bypassed the softener for the last 30 days and my consumption based on my water meter readings has reduced by 20%. I think the Kinetico may be over-registering my water use. I’ll look for damaged teeth on the metering gears.
Hey P Mill I have a suggestion to make. Make sure you are not using any water I.e. taps off, dishwasher and washing machine. Take a look at the water meter and see if the little dial is moving around slightly. The reason I suggest this is because it is unlikely that the softener is to blame. The increase in the frequency is more likely to be because of water usage. By trying this method you eliminate a dribble which would cause this problem. It could be a tap dripping or more likely a toilet internally overflowing which goes unnoticed. I should do a video about this. Let me know how you get on please.
This is amazing, thank you so very much!
Hi and thank you for the great video
My issue is that, I get a good regen cycle on one side, and not on the other one
When it starts the rince/brine on the "bad" side, it doesn't suck in the brine from the tank, I can confirm that when removing the brine pipe, there is no vacuum on the brine elbow and water is actually getting out from it
On the side that is working correctly, if I do the same, I get the vacuum, and obviously, no water gets out
I opened it, everything looked clean, no parts blocked no clogg anywhere, when I reinstalled it, it worked once on both sides, then the bad side went faulty again after just one cycle...
I used silicon grease on the quad seals everywhere, I don't know if that is recommended, although, on the first opening, I saw that there were some silicon grease
The more I read in different places, the more I think that the seals and cones need to be replaced, although I'm surprised because my unit is only 6 years old, but even if I wanted to replace them, I can't find them anywhere, nor can I find the best silicon grease for this...
What would you recommend? (I'm in France...)
Many thanks
replace the seals and cones. Apply silicone grease very thinly , you want them to move freely and not curl.
Amazing video, absolutely perfect. I put a silver "Sharpie" marker stripe diagonally on the housing so I immediately knew which way everything went back. Could have done with this video a year ago when we had issues. Turned out to be old media in our case and I replaced it quite easily. One question though should I have filled the media to the top of each cylinder? (I was supplied with 9 litres, 4.5 per tank) but a few sites suggested to only fill two thirds (which I did and have obviously had media leftover), I didn't worry as both water pressure went back up and softening was working again.
If you did a video on the media replacement, tank cleanout and Meter Disc break down that would add to an already perfect rebuild. Many thanks.
Thanks for your suggestion. I haven’t found any leaks or drips, but I will do as you say and monitor the water meter when everything is supposed to be off.
I have a Kinetico twin tank, not sure but it may be about 15 years old. Model High Efficiency 07/02 - 01524. I don’t know the technical specs so I’m estimating that it would soften 1,500 lts between regenerations, and would use 30 lts during a regeneration.
Our water consumption is low. The water meter has been fitted for 9 months and the water consumption has averaged 260 lts/day. That fits in with a rough calculation for the use of toilets, showers, washing machine, washing up and cooking.
Lately the amount of salt blocks consumed has increased to a block every 10 days.
When the Kinetico was bypassed for a month the rate dropped to 210 lts/day. If I assume the difference in daily usages (50 lts) was being used in regenerations then it was regenerating once or twice every day. It is hard to hear it in operation.
I’ll let you know how the meter test goes.
as long as theres no holes in your twin tanks your safe unscrew valve headseparate from remote tank then separate valve head levels 1 thru 5 then work on replacing gears pistons seal...etc....
Great video - thanks for sharing your useful knowledge. Would you have any insight on setting AccuDial on Kinetico's heads?
Great vid thanks, do you sell seal kits for these? Checked the links but can't see any. Thanks :)
great video, so helpful to us DIY folks. I have done the full strip and rebuild, but have not solved the problem that the 2020C salk tank does not fill back up after the brine is sucked up. The level goes down and does not refill. The float valve assembly is clean and free moving but the water pressure behind it is too high for the valve to open. Any ideas please? thank you, John
When the cycle has completed, you are not getting the refill? Remove the brine pipe at the top of the brine valve. Sounds like an airlock there. Be quick to push it back in when you remove the air and the tank should refill.
@@TheWaterBoyuk when not regenerating, the pressure of the water behind the float valve is so high that the valve cannot open. is this correct? I presume at the end of the brine suction, the water pressure is reinstated and as the float vave is open, water flows in unil the correct level is achieved, then the valve closes and cannot open again due to the pressure. is this how it works?
I own a model 50, it started to over floating with water where the salt is at.what can it be
Check the float / brine valve. Should be located in the brine well.
Nice video. Do you have a trouble shooting guide for the Kinetico system? My system is operating fine except for the regeneration tube is now dripping water. I was going to get a seal kit, but I want to determine if this type of problem is associated with something breaking or cracking. That is, if I take it apart, what areas would be of concern with this type issue.
ua-cam.com/video/GE4078ftWfU/v-deo.html
I have salty water. Did the manual regenerate. Drain line works. I get suction when in Brine/rinse. What do you recommend I check next?
Thank you for all your videos on the Kinetico softners. I have a friend with one of these and it has quit working. It doesn't appear to draw brine. Where would you start? Could there be worn out seals or valves in the Kinetico control head? What typically fails there? What should I look for in the salt tank?
Thanks for your question. If you have no brine draw, I would do a complete service. Clean out the cabinet. The main point of interest would be take apart the valve and pay attention to the venturi which may be blocked. Whilst in their change all the seals on the quad rings and control valves plus control valve cones.
Please hit subscribe. We have a member group coming up where you get access to 1 to 1 repairs, discounts on consumables, complimentary resin cleaners and lots more. Stay tuned!
My Kinetico is 30 years old. I suspect I need to do a complete rebuild. Where to I obtain the necessary parts?
Really nice video, thank you for the help. First mine softener was not softening my water. i followed your video step by step and it works right now. but now its making a whining sound, is that bad? its just working as it should, also the regen...
is the whining when you are using water? It maybe just metering now.
@@TheWaterBoyuk thanks for answering, i put the question on the wrong video, ive got an harvey. and yes when im using water. You can hear it clear. Its not grinding or something
It will be the meters going around. Did you run the tap till it went into auto regen?
@@TheWaterBoyuk i think youre right, i did fill it up first soo the air was out, than i put it in manual regen.
@@TheWaterBoyuk but is was a manual regen, its whining quit hard, have you any Idea what it can be? And does it harm it?
Great DIY videos - Thanks for this and your Level 1 postings - concise, precise linnear tutorials!
I have a Q237 model with a #3 disc. My system manually regenerates perfectly, but doesn't automatically regenerate. I never noticed when it stopped automatically regenerating but I suspect its been since the city replaced the water main on the street, which initially resulted in sand coming into my water meter. The city replaced the water meter and I replaced the pre-filter on the Kentico system following.
Having said all that, why might a Q237 stop auto-regenerating while manually regenerate successfully? Cheers
Thinhs to check. There are two sets of gearing in the level 1. The regen gears sound 👌but it would seem the service gears may have a problem. Check the nozzle. Check the pawls are in tact on the control disc. if they are not engaging, the disc won't advance.
@@TheWaterBoyukAlright - I'll revisit your Level 1 Video and get on it! Thank you.
I believe you were spot on! When I opened it up it appeared the bottom pawl was not in tact with the control disc. Corrected and ran a manual regeneration just because ... Now I reckon its wait and see if auto regerenation is back on. I definitely couldn't see any other reason for it not to be. I have a #3 disc so I believe I'll need to push thru ~244gallons before the auto-regeneration kicks in.
Definitely would not have been brave enough to take it apart without first seeing your video. Huge help!
@@TheWaterBoyuk Hi Again, just closing the loop. appears I messed up putting the pawl with the long spring back in, and the top pawl would climb to the edge of the next tooth and fall back dwn again into the same positin on the disc. On the end of the Pawl with the long spring is a tiny nib/bend that fits into the next/top pawl - and I missed it. Having corrected it, the system is now clicking away and auto-regenerating perfectly.
Huge help - Thanks again!
Great effort 👏👏👏
Just watched the video of the Harvey water softener it is filling up with water and running out of the overflow and using a lot of salt any ideas please
take the lid off and remove the salt well assembly. get a torch and check for dripping. Is it stuck in regen?
Water meter readings checked over a 5 hour period, absolutely no change in reading, even down to the ‘0.0001’ pointer.
kinetico gives salty water in taps -all obvious -drain house ,pressure all goo
d -any ideas .
Hi mate. Where can I buy service kit for Harvey 1400?
Very informative video. Thank you. How is the control head removed from the tank? Does it unscrew? What about the second tank. Does the connector unscrew from it too? Thank you.
My machine was exposed to cold. I had water running in the house so I suspect the head and one of the tanks is okay because water was flowing through it continuously. The other tank may have froze inside because the water was stagnant. If this happened, pieces from the other tank may have become lodged in the control head. What do you think?
If the auxiliary tank froze and the strainer was broken it is possible. Unscrewing the tanks will reveal all. Let me know how you get on.
@@TheWaterBoyuk Thank you. I will. It's going to be a little while before I have time to open it, but I'll let you know what I find.
I finally took the head apart. I looked though it thoroughly and didn't see anything that looked to be broken or cracked. I did notice I have a fair amount of iron buildup inside two of the chambers and one of the four valves seemed like it might catch a little. I'm wondering if this isn't the problem and the cold weather was coincidental. It might need a head rebuild?
@@TheWaterBoyuk Sorry for waiting two years to tell you how things went with this unit. I let the unit sit and started working on it four days ago.
I've taken the head apart and cleaned all of the iron buildup off of it. I checked it thoroughly for cracks and couldn't find any issues. I did find where the brine tank float valve system failed and didn't stop water from entering into the tank.
During the brine*rinse portion there is a vacuum. The rest of the time, if I disconnect the brine hose from the head there is water coming out, even when the unit is not regenerating there is a trickle. Is this normal or should it stop at some point?
The unit is 28 years old and never been worked on. I'm assuming the O-ring gaskets around the 4 valves on level four eventually age and harden, needing replacement? Could replacing these gaskets stop the water from trickling out of the brine pipe, or is this normal?
Thank you.
Bill
Change them 👍
Do you know were I can kit a rebuild kit for my K120
I am not able to find online replacement parts for this system. Do you know where I could buy some? I believe my red custom shaped seals have ruptured.
Thank you for your video, huge help!
hey. where are you located?
Huge help, I'm about to tackle a K-30 but before I do I just want to know where to get parts . Dealer here in the U.S. won't sell me parts (supposedly obsolete) .Can you help?
I live in Portsmouth UK. I am about to service a Kinetico. There is a Kinetico depot near me at Park Gate. I shall go get a service kit soon- would you like me to check out whether they have parts for yours?
@@howlr747 Thank you for responding; I am primarily interested in the piston seals and overall availability of parts/gaskets, nothing worse than taking it apart and having no chance to fix it. If parts are available I would be very appreciative to let me know. --Big Thanks again
Hi
I have a kinetico kube 1, i was just wondering how high should the water level be in my salt tank?
many thanks
Just enough to cover the bottom of the salt well.
@@TheWaterBoyuk thanks, ill check the bottom of the salt well tonight as the salt is a t a low level, so really it should a couple of inches high then?
thanks again
I have a Model 100, I believe, however, it has three exterior nozzles, two discharge for backwash, one brine nozzle. I took it apart to clean, and a little venturi disc approx 1/4" dia x 1/8" thick fell out at level 3. For the life of me I can't figure out where it goes...I can send photos if you provide email. Mark
Hi there I have a kinetico 2020c were i have notice that one tank its giving soft water but the other tank isn't, both cycles draw in Brian but only one tanks gives soft water and the other tank doesn't, all the seal have been change in leve 4 and resin has been replaced too, any idea on what could be causing this issue
Any soft water at all in the second vessel? As this happened since the seal and resin change? Any pressure drop or restricted flow on either vessel? There are so many possibilities. It is impossible to fault find without methodically working through it. Who did the overhaul?
@@TheWaterBoyuk hi there I had replaced the resin as it was a 20 year softnear which I had got from a mate which was not working and was doing the same before and after changing the resin, did you have any diagram of the valve positioning when is use so that I can try and finger out were the fualt is, also i had tested both tanks and both have the same flow rate, but one tank had take 18min to regenrat and the other tank took around a 45min any idea on what could be wrong?
Did you change all the quad seals, piston seals, control valves and cones? If not that is likely to be your problem.
@@TheWaterBoyuk hi there Thanks for the reply, all 4 seal had been changed and 1 cone, I haven't changed the 2 drain off cones, could that be the problem?
Hi there ibhave managed to sort out one problem by changing level 3, but iam getting issues now and then when it regenerats and get to the end water still runs out from the waste and dose not stop, which only happeneds on one side of the regen, I have change the drain valves but still the same issue, can you help
I'm struggling with my softener since it was Installed last year, had Kinetico on first and now there trying a m3 on it. Still get a white residue/ marks on the taps etc
Who installed it?
@@TheWaterBoyuk soft water company I think the company is, Kinetico themselves have took over though. Replaced it with a m3 unit and its doing the same. Kinetico saying they've got a few customers with the same issue over the UK but not sure what the issue is. There picking up some samples from me this week to test in the lab, he seems to think copper is getting into the water after softener.
@@joshuaforletta7861 does the white residue wipe off? What is the hardness level? Which area are you in? The Soft Water Company in Warwick? If it helps email me andrew@aquaconcepts.co.uk
@@TheWaterBoyuk not sure where they are based but his name was Andrew. From what I believe the hardness is only slightly or medium hardness in redditch just outside Birmingham. so abit baffled to why its like this. Yes you get a cloth and it wipes away or with cleaner.
I can certainly advise you. The residue sounds like excess sodium. Did the Soft Water Shop test your water on survey for hardness, flow rate, or pressure test? I believe these softeners are not set up correctly. Send me your phone number at the email above and I can have a chat with you.
which model is this?
ok, stripped it down, cleaned it all, checked for broken damaged seals, cleaned out filters and put it all back together. Works fine but will not stop going through the regeneration cycles. Any ideas what I could be doing wrong?
Does it draw the brine correctly? If so change all the seals on the quads and seal and cones on the control valves.
@@TheWaterBoyuk I think it does, how can I tell? It appears to do everything correctly the salt chamber fills and empties, I can hear the gears going and the drain is working. I tried shutting off the return pipe to see if it would stop and it didn't so the feed water must constantly be going to the drain. I have opened it up again. Suction is great on all the valves so I think they are ok. I have checked all the seals and none are damaged or broken, the water doesn't taste salty so I am assuming the brine chambers are working.
If the level 1 control on the top is moving correctly, and its drawing the brine and refilling, I think you need to change the seals and cones on the controls valves. (Whilst you are in there I would change the quad seals)
@@TheWaterBoyuk One point raised on your video (at 7:47) was about the positions of the control valves and they would be referred to in a "link below", I cant seem to find any link. Does it matter which is open and closed when I refit everything or does it sort itself out?
You do not need to set in a particular order. They will pressurise up in the correct position. Because it is having trouble coming out of regen take a look at the control valves
😁
Thank you for an excellent ‘breakdown and reassembly’ video but unfortunately it didn’t cover the meter disc.
I have a 10 year old unused Kinetico 2020c HF softener which I at last want to install.
My water supplier is Essex & Suffolk Water. Our postcode is IP237EE in their Water Quality Zone SFZ510 for which they quote
Mean Total Hardness (mg/l Ca) 185mg/l
Min Total Hardness (mg/l Ca) 160 mg/l
Max Total Hardness (mg/l Ca) 210 mg/l
They say to use the Mean Total Hardness and not the Maximum Total Hardness and not to multiply by 2.5 to get value in mg/l CaCO3
Two queries:
1
If I use 185mg/l, the Kinetico 2020c installation manual says 185ppm would need a Disc 3 at 0.22kg setting which seems very low for a Very Hard water area. The original installation manual gives values in ppm and doesn't say ppmCa or ppm CaCO3. When I queried this with them they said ‘We would use the 185 mg/l Ca’
Would Disc 5 at 0.22kg setting be OK for IP23 7EE?
2
When changing the Kinetico meter disc there are two O-rings. The smaller one goes on the snout below the cross-head screw but where does the larger one go? Is it anywhere on the pressdown plastic piece
I will do a Level 1 breakdown for you. Friends in Ipswich normally use disc 5.
@@TheWaterBoyuk Thanks as I have a 5 available! Will look forwardt the video
Thinking about a live stream over the next few days? Will cover these topics with level 1 and refilling the resin tanks. What do you think?
@@TheWaterBoyuk That would be great, Thanks
i can fix your kinetico water softener with my eyes close . i can rebuilt and repair commercial kinetico hydrus softeners piece of cake but one problem i need a job. good steady paying job am from out of state in a dotted island.
Good Luck Zac 👍
Hi
Struggle with Kinetico as really
Salty water in taps , ? Any ideas? Hose ,drains ,pressure all good. Running out of option
Have you changed the quad seals and cones and seals?