Progressive HireVue Video Interview Questions and Answers Practice

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  • Опубліковано 2 тра 2024
  • If you are preparing for your #Progressive #HireVue Video #Interview - this video is here to help you get comfortable and confident in your Progressive video interview.
    You will learn some quick tips on how to set up yourself, your hardware, and your environment for success, and then be able to practice common video interview questions to a timer.
    In our Progressive Video Interview Questions and Answers Practice video, you are able to run through at your own pace some of the most common interview questions.
    ▶️💥Get feedback on your video interview calendly.com/_danderton_/elev... 💥
    ▶️💥 Watch our HOW TO ANSWER COMMON HireVue QUESTIONS video • 7 common HireVue quest... 💥
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    0:00 Intro
    0:32 How to skip ahead!
    0:37 Simple steps to success
    01:14 How this video works
    01:32 Q1 - Tell me about yourself
    04:12 Q2 - What was the toughest challenge you've faced?
    06:53 Q3 - Tell me about a time you had to deliver disappointing news
    09:36 Q4 - Tell me about a time you faced conflict in a team
    12:18 Q5 - Tell me about a time you had to explain something complex
    15:00 Q6 - Tell us something that is not on your CV
    17:42 Q7 - Why do you want this job?
    20:21 Conclusion
    20:33 Where next?

КОМЕНТАРІ • 124

  • @Voomer
    @Voomer  2 роки тому +3

    Start your interview prep right now with a FREE trial --> www.tryvoomer.com/free-trial

  • @pamelahauptmann4310
    @pamelahauptmann4310 8 місяців тому +1

    This was one of the best videos I have seen yet and I have watched quite a few. Thank you!!!!!!!

  • @YeseniaBrizuela
    @YeseniaBrizuela 11 місяців тому +79

    Questions I had for a customer service rep work from home for progressive 2023
    Please briefly describe your work history, including reasons for leaving each position. In addition, please tell me why you're interested in joining Progressive and why you think this role would be a good fit for you.
    Of the work tasks or projects you have had in the last 5 years, what aspects did you like most and why? What aspects of your work tasks or projects did you like least and why?
    Tell me about a time you dealt with a demanding customer. How were you able to solve their problem in a way that exceeded their expectations? Please describe the situation, your actions, and the results. How did you know what would exceed their expectations?
    Tell me about a time when you struggled or were overwhelmed by a new or difficult challenge at work or school. Please describe the situation and how you overcame this challenge to remain productive and effective.
    Tell me about a time you received difficult or constructive feedback from a supervisor or educator. Describe the situation, how you responded, and the results. What did you do with the feedback?
    Tell me about a situation when you had to adapt to a substantial change you encountered while working on an assignment at work or school. Please describe the situation, how you adapted to the change, and the results.
    Tell me about a situation in your current or previous role in which you needed to make an important decision quickly, but were faced with conflicting information from multiple sources. Please describe the situation, your actions, and the results of your final decision.
    Hope it helps :)

    • @CaliGirl98
      @CaliGirl98 9 місяців тому

      @yeseniaBrizuela Can you please tell me if these were all the question or a few more? Please and thank you!

    • @YeseniaBrizuela
      @YeseniaBrizuela 9 місяців тому +3

      @@CaliGirl98 these were all the questions I was asked

    • @mysterywagon1597
      @mysterywagon1597 9 місяців тому +9

      These were all the question I was asked thank you so much for this! It helped me prepare so I was less nervous . It also asked me a about a time when a customer or individual said no. And if I was able to get them to change their mind and how I did that

    • @RespectedAspect
      @RespectedAspect 9 місяців тому +17

      Just finished the video interview and every single one of these questions were asked. I wrote all my answers to these questions in the notepad app on my computer and then when asked the questions, I already had my answers. Hopefully I get the position because I hear progressive is an excellent company to work for. Thank you for providing these questions! I struggle with anxiety so being able to prepare my thoughts prior to starting the interview was a lot better.

    • @morganthurmond7068
      @morganthurmond7068 9 місяців тому

      Do y'all know how many candidates they hire that the role?

  • @paolauriarte8431
    @paolauriarte8431 10 місяців тому +5

    Thank you. I wish I have seeing videos like this before my video interview. I didn't pass. This were similar questions. I got nervous. English is not my first language, so my articulation was not really good at times. I applied again, I have a great CV and experience, the assessment for me was easy. They sent me an email yesterday to do another video LOL. I wish someone can help me by writing the answers so I can study them and articulate better!! Thank you.

  • @shandamccain3659
    @shandamccain3659 9 місяців тому +1

    I have taken this interview a few times and I DO remember some of these questions… it’s been a while but they do jog my memory

  • @candacejamison3021
    @candacejamison3021 Рік тому +4

    Are we supposed to answer as personal life questions or answers pertaining to a job?

  • @thebutterflyeffect92
    @thebutterflyeffect92 11 місяців тому +3

    Can someone that past the video interview at progressive remember some of the behavioral questions they ask please need help😢

  • @martell203
    @martell203 5 місяців тому +5

    I wanted to see someone actually answering the questions.

    • @pineapplecrushme3216
      @pineapplecrushme3216 4 місяці тому +3

      Progressive sent me a video link to see how to answer the questions in the STAR format. Go to their youtube channel. You have to answer the questions tailored to your background so make sure you have the STAR method down.

  • @TYBEAUTE
    @TYBEAUTE 2 роки тому +5

    What if I don’t have work-related answers to questions? Or even a personal experience?

    • @Islam4ever2006
      @Islam4ever2006 10 місяців тому +3

      Look into high school/college experiences and talk about those.

  • @matthewzucker8822
    @matthewzucker8822 Рік тому +7

    its star format

  • @RayMagic12192
    @RayMagic12192 Рік тому +53

    The questions I was asked
    Please share why you're interested in joining Progressive and why you think working in our Claims team and this position would be a good fit for you.
    Please briefly describe your work history, including reasons for leaving each position.
    Of the work tasks or projects you have had in the last 5 years, what aspects did you like most and why? What aspects of your work tasks or projects did you like least and why?
    What specific steps do you take to effectively prioritize your tasks and ensure all aspects of the task or project are executed accurately? Tell me about a time this approach ensured your work stayed organized.
    Tell me about a time when you gathered information from multiple sources to solve a problem. Describe the situation, the steps you took to gather information, and the outcome.
    Tell me about a time when there was a misunderstanding between you and a customer and you were unable to meet their expectations. Describe the specific situation, the actions you took, and the outcome of the situation.
    Tell me about a situation when you had to adapt to a substantial process or system change you encountered while working on an assignment at work or during college. Please describe the situation, how you adapted to the change, and the result.
    Think about a time when you needed to learn something new in order to accomplish a task at work or during college. Please describe the situation, your actions, and the outcome.

  • @itsaritza
    @itsaritza 6 днів тому +1

    I just took the same behavior video interview through Hervir, for 2024 April Bilingual Call Center.
    Exact same written questions @YeseniaBrizuela wrote down. The only different wording I got was Difficult Customer rather than Demanding customer But you can use the same story for both.
    There are 8 questions total and the one missing in her comments was about
    Tell about a time a customer told you no and you made her say yes in purchasing a product. (not exact wording)
    I had found the job listing online, and have used Hirvue before but still recording is cringy and hard to record yourself with good outcome.
    When doing the questions, you press play on a video that reads the question and after the person is done reading you get 59secs to prep before the 3sec count down of the video recording automatically. Then you get to watch that recording and the choice of a redo. If you do the redo, it's the 3sec countdown automatically and then when times up the video gets sent without you seeing it or getting a redo. Next screen is for you to press play on the video for the next question to be read.

    • @anthony91657
      @anthony91657 День тому

      is there a set amount of time that you're given to choose to redo or submit? Thank you!

    • @itsaritza
      @itsaritza 22 години тому

      @@anthony91657There is no set amount given to redo. But the recording is up to 3 mins, once 3mins are up it stops recording and you can either submit or redo. But with redoing it submits automatically. For both, you can stop recording yourself if it’s before the 3mins

  • @sharondacosta1505
    @sharondacosta1505 2 місяці тому

    Can someone tell me if you have to be on a video call answering the question? How does this work?

    • @IamLaniya
      @IamLaniya 23 дні тому

      The questions are pre-recorded by the interviewer. Once they ask you the question then you will be able to record your answer and review your answer before you press submit. Hope this helps.

  • @Niko-1004
    @Niko-1004 8 місяців тому +1

    What's a CV?

    • @pineapplecrushme3216
      @pineapplecrushme3216 4 місяці тому

      CV is short for "curriculum vitae", it's just another word for resume

  • @ims723
    @ims723 Рік тому +9

    Are these questions the same in 2023? I have a claims adjuster trainee interview soon.

    • @lovelabeliza7095
      @lovelabeliza7095 Рік тому +1

      Hey search "Niyi Horn progressive video interview questions on youtube" I just had my interview last week and almost all of the questions they would ask were on there. Good luck, Answer Star method

    • @ims723
      @ims723 Рік тому

      @@lovelabeliza7095 thank you soooo much!!

    • @taje017
      @taje017 Рік тому +1

      @@ims723 what was the response to your questions ? And how did you do in the interview were the questions the same ?

    • @lloydbelle9291
      @lloydbelle9291 Рік тому +1

      Same here. Video interview soon

    • @ims723
      @ims723 Рік тому +36

      @@lloydbelle9291
      1. Please share why you’re interested in joining Progressive and why do you think working on the claims team and this position would be a good fit for you.
      2. Please briefly describe your work history including why you left each position
      3. Of the work projects or tasks you’ve had in the last 5 years, what aspects did you like the most and why? What did you like the least and why?
      4. What specific steps do you take to effectively prioritize your tasks and ensure all aspects of the task or project are executed accurately? Tell me about a time this approach ensured your work stayed organized.
      5. Tell me about a time where you had to gather information from multiple sources to solve a problem. Answer in STAR format.
      6. Tell me about a time where there was a misunderstanding between you and a customer and you were unable to meet their expectation. Answer STAR format.
      7. Tell me about a situation where you had to adapt to a substantial change or situation at work or college. Answer STAR format.
      8. Think about a time when you needed to learn something new in order to accomplish a task at work or college. Answer STAR format.
      Sorry I’m so late, but I was told Tuesday that I didn’t get the position ☹️Hopefully having the questions will help you all get it though. These are the questions for the Claims Adjuster Trainee position

  • @bahababy3528
    @bahababy3528 2 роки тому +10

    two questions: Is there a set amount of questions that Progressive will ask? And what is a CV?

    • @Voomer
      @Voomer  2 роки тому +11

      Hey there! The number of questions asked depends on the department and role you are applying to, but usually it's between 3 and 5.
      CV is short for "curriculum vitae", it's just another word for resume.
      Good luck with your application!

    • @bahababy3528
      @bahababy3528 2 роки тому

      @@Voomer thank you

    • @queencrissy5980
      @queencrissy5980 Рік тому +9

      It’s actually a total of 9 questions

    • @marlenalaniz7246
      @marlenalaniz7246 Рік тому

      Where they difficult questions? How long ago did you do yours?

    • @stephyynash
      @stephyynash Рік тому +4

      @@queencrissy5980 I’m about to take mine it said it would take 30 min only for 9 questions? What did they ask plz help lol 😂

  • @kmariee2696
    @kmariee2696 6 місяців тому +1

    I messed up on my first question because my phone rang, does anyone know if they will allow me to do it over if I contact them? can someone give me the contact information or do I just respond to the invite email?

    • @pineapplecrushme3216
      @pineapplecrushme3216 4 місяці тому +1

      I don't know which position you applied for but claims adjuster you get to re-record your answer for each question. If you have completed it they aren't going to let you go back and re-record.

    • @user-zs9gu4gj8g
      @user-zs9gu4gj8g 2 місяці тому

      Maybe do the video interview from a laptop next time?

  • @milliecruz7181
    @milliecruz7181 Рік тому +1

    This is some 😢😢I never pass that interview. Gonna have to go to chat .....

    • @Stand-Alone-Complex
      @Stand-Alone-Complex 7 місяців тому

      You probably didn’t pass because you can’t even write a UA-cam comment that makes sense ☠️

  • @TwinAAadventures
    @TwinAAadventures 2 роки тому +10

    Are these actual questions Progressive has asked?

    • @Voomer
      @Voomer  2 роки тому +13

      Hi Marlena! The exact questions change all the time, so we can't guarantee you'll face the ones in the video. However, these are questions that have been asked in the past! Good luck on your interview!

  • @niaadent8788
    @niaadent8788 8 місяців тому +6

    Thankyou this helped me out a lot with the process.All the questions are very similar not the exact same though
    Before submitting write down your responses talk loud and practice before submitting ❤

  • @Froggy81385
    @Froggy81385 Рік тому +23

    They didn't ask any of these questions :/

    • @Voomer
      @Voomer  Рік тому +2

      Hi Angela, What questions came up? Seems like you handled it well but were surprised by some of them.

    • @sheanointedmimeministry1660
      @sheanointedmimeministry1660 Рік тому +4

      Hi what questions did they ask

    • @knowthyself4320
      @knowthyself4320 Рік тому +2

      Hello Angela...I have to do the interview tomorrow...what questions did they ask?? Hellllllp!! Lol😊

    • @OffhandLime
      @OffhandLime Рік тому +2

      ​@HARD TRUTHS can you help a brother out? Im recording my video interview tomorrow

    • @blacjackdaniels200
      @blacjackdaniels200 Рік тому +4

      Well, it seems that Angela is a bit sour because she probably failed it and she’s going to blame the UA-cam video. How would the guy that made this video know that they are not going to change the questions?