Hi Simon, Please check the following; The wavy line on the yellow button is at the water level and the button is pushed into place . The main body of the syphon is close to the cistern base. Pull the metal link on the syphon up (lever not connected) and let go. For the full flush. Pull the metal link on the syphon up (lever not connected) and hold for reduced flush. If the flush is now working ok, connect to the lever and re-test. Hope this helps. TYDE
I have tried all this. Converted to single flush. it just will not put more than a small amount of water into the pan it won't flush away even one piece of paper. Two plumbers have looked at it and cannot get it to put more than a tiny amount od water into the pan???
@@simonjacobsphotography Hi Simon, please call our Technical Line on 0121 530 7000 (option 4) and they will be able to talk you through it and hopefully help resolve the issue. Many thanks TYDE
Sorry to hear you are experiencing difficulties, if you would like to either ring or email our technical team then I am sure we can resolve the matter for you: technicalsupport@thomasdudley.co.uk or 0121 530 7000 option 4. Thank you.
Hi Vanessa, On our website under the 'Expertise' tab there is a 'How To' page, the install video is on there. www.thomasdudley.co.uk/tyde/expertise/how-to/turbo-edge-adjustable-syphon/ Many thanks Emma
Hi Simon,
Please check the following;
The wavy line on the yellow button is at the water level and the button is pushed into place .
The main body of the syphon is close to the cistern base.
Pull the metal link on the syphon up (lever not connected) and let go. For the full flush.
Pull the metal link on the syphon up (lever not connected) and hold for reduced flush.
If the flush is now working ok, connect to the lever and re-test.
Hope this helps.
TYDE
I have tried all this. Converted to single flush. it just will not put more than a small amount of water into the pan it won't flush away even one piece of paper. Two plumbers have looked at it and cannot get it to put more than a tiny amount od water into the pan???
@@simonjacobsphotography Hi Simon, please call our Technical Line on 0121 530 7000 (option 4) and they will be able to talk you through it and hopefully help resolve the issue. Many thanks TYDE
They would great if I could get a full flush even after performing this modification
Sorry to hear you are experiencing difficulties, if you would like to either ring or email our technical team then I am sure we can resolve the matter for you: technicalsupport@thomasdudley.co.uk or 0121 530 7000 option 4. Thank you.
I have all the holes closed for maximum flush (9 Litres) and it just releases a tiny amount of water. I cannot get it to fully flush.
Same
@macraem4172 same here. They appear to be rubbish.
Hello there. Is there a video for installing the Turbo Edge as a new install please? This video does not do that. Many thanks
Hi Vanessa,
On our website under the 'Expertise' tab there is a 'How To' page, the install video is on there.
www.thomasdudley.co.uk/tyde/expertise/how-to/turbo-edge-adjustable-syphon/
Many thanks
Emma
What is a mono flush ❓
Only flushes once as opposed to a short flush and a big flush, one held down for longer and the other short and sharp push and released.
@@nolickspittle4753 thanks
@@AlexRocks24-7 Irony is brief hold is full flush, full hold is small flush. Should be other way round.
Useless. You guys need to re think this design. Flush is too weak.