Do not buy the HALO-5. I have one and looking to replace it. There are so many lawsuits now that outline that product doesn't work and is breaking down and making your water worse. I wonder if Roger was paid by Halo Water Systems
OMG. I thought this was going to be your typical review or instructional video. Timely, considering I'm in a market for a whole house filtration system. But geez, by the end I realized we were invited to watch a business sent off over the literal cliff. What I needed was a brand Roger would recommend. I think I'm going with Halo now.
I install water softeners with salt tanks it's a brand called Marlo it looks just like that with the two valves in the back. It's interesting to me that you're by pass is in the yard we usually install them right behind the unit. Marlo also lets you set the time it regens and it will let you set how many days or gallons used. The standard is every 14 days or after 1200 gallons of use. I use clear primer for the most part but some counties require that you use purple to pass inspection.
The color of primer I use depends upon the installation. If I were installing a sprinkler manifold it would be purple. Anything in a home that is visible i like to make it pretty and clear works for me. You can always tell when it has been primed using the purple.
Thank you for not completely side stepping on speaking out on the owners actions. The whole "If you can't say anything nice don't say anything." doesn't fly when doing a review.
I had a company stop replacing a water pump for my indoor water fall that had a 25 year warranty. I had to replace it what it seemed every year or so, the propeller would seize. They told me it was because my water was to hard and causing the issue. but yet nothing in their warranty said anything about pretesting your water, that water hardness affects the pump, etc. Great 25 year warranty with loophole that doesnt exist to save themselves money
I checked my hometown's own water quality. Turns out, they got about 13 total contaminants with 11 exceeding the recommended guidelines of the EWG. Their water is sourced from groundwater, so it's a good thing I got a Zero Water filter of my own for drinking.
The reason it looks the same and fits so well is because it's the exact same valve. It's called a clack valve. It's a good valve. It's built in the United States. It's been around for a very long time. I think about 35 years we used to sell them at my company. A bunch of companies, including Halo by the valve and then build a proprietary circuit board for them so that they look different. But it really comes down to is the materials inside. Most importantly, what kind of carbon are they using for filtration, coconut shell, bone shaw, charcoal carbon? Really important from a longevity standpoint as well as an effectiveness standpoint. Also important to consider if there's kdf in the system or any other sort of oxidation media to help with contaminants the carbon misses.
They're using activated and centaur carbon, a scale reducing media, and filter ag. I hate these mixed bed systems because they have to be replaced more frequently. Same as the old mixed bed softeners. I want to know what problems he was having with that other system and if it was supposed to be Up flow or down flow. No directional arrows were shown and since they're likely the exact same multi-stage system I can't imagine what happened. Carbon dust is the biggest problem I've had with them.
If you put the filter head into backwash, pull the plug, turn off water, then disconnect your unions it relieves some of the pressure in the tank and makes less of a mess.
always make sure the inlet and outlet are on the correct side. I have seen plenty where inlet and outlet are reversed from one another! Nothing ruins your day like plumbing one reversed and having some of the filter media get out into water lines and clog faucets, solenoids, fill valves, aerators. there's always some filter media that escapes the first few cycles from factory assembly, usually it's minimal and only out the drain during initial backwash, except when plumbed backwards 🤣
Pretty interesting setup, so your water filter regens into a storm drain? Why doesn’t the filter regen based on how many gallons flowed through it since the last regen
In South Dakota, Purple is not mandated by code, and so nobody uses it. We all think Purple'd joints look like crap. Unpurple primer is expensive, so nobody uses that either. Just sits on the shelves
The Halo is a great water treatment system. It is not on the other hand. A water softener. One of their sales reps approached our company many years ago and sold us these really nice whole home water treatments softeners. So we sold them and got a lot of very angry customers. Where I live. the water hardness is between 13-50 grains of hardness depending on the city. customers were getting white powder covering their showers and non of their hard water problems were being fixed. If you want great drinking water and not showering in chemicals. The Halo is great. Specially if paired with an actual water softener.
I Love Halo 5 let’s promote water quality awareness! I’ve installed many of these and even one H2Zero I like to install a hose bib and ball valve on the outlet for first install to flush out for at least 45 minutes while doing the first couple regens before letting water into the home.
Really curious to know what the problem was… because all you said is you were troubleshooting it . i work on similar valves. They are super easy to work on and dont seem to have problems… has to be a factory defect
For over 50 years, right or wrong. On pressure lines I used purple then clear. Purple to start the pvc softening so that the clear glue makes a stronger connection but i would not apply street pressure until that glue connection has set for 18-24 hours. Old school.
Ive never seen a house with that bypass setup...makes so much sense...I'm thinking about acquiring my first house soon...I'm always interested in finding little things like that to include when I have to repair or replace different systems or things...I've been around construction for a good while and I see brand new houses with horrible windows and doors... either barely any or horrible quality insulation ETC...and I'm like wow this will be a nightmare in 10 years and it's going to cost a fortune to heat and cool with a discount scratch and dent unit from 3 years ago that was poor quality back then lol. I'm one of those people that think it's worth spending extra money on things that count. High efficiency heat and a/c, high efficiency water heaters, insulation, windows, doors, electrical, plumbing, roof, fixtures, flooring and yes sheetrock...don't put the awful 1/2 inch stuff in...your wife hangs two pictures in one spot and it's falling apart...also tape seal spray foam caulk everything you would be surprised how bad alot of house's are...I want to build a house that I can keep for many years and even if I move out 15 years later I'll feel good about the house I'm selling to some young couple as their first home...if we all helped others that deserve help we would all be much better off as a species...if someone works hard help them...if they are lazy and slimy snakes in the grass get out your lawn mower and cut the grass on the lowest setting...they make bush hogs for larger enemies I mean difficult areas...
EWG is a private advocacy corp. All the information is compiled from local muni water systems CCRs or Consumer confidence reports. Also called a water quality report. Far and away better to just google "your town's name water quality report" - it will usually be the first hit, and then contact the water department if you have questions.
Roger do you have a update on the Halo 5 unit you installed about 10 months ago? I am a manufacturers rep in Wisconsin that just took on the Halo product line. I would like to know you're experience with the product line. Any updated videos. Thanks! Jeff
@RogerWakefield Thanks! We just got to rep the line in Wisconsin, Minnesota, North and South Dakota. How many have you installed out of you're Plumbing shop? We are just getting the line going and are looking for contractor feedback. Would like to have a conversation with anyone that's had product info.. Thanks! Jeff
@@RogerWakefield I also rep Liberty Pump, Cresline, Jomar Valve, Mansfield just to nae a few. I've been doing this for 35 + years. You might know a buddy of mine. Jim Fuller Colburn Supply. He knows me by Ace Vollmer. Nickname since high school. Have a great weekend! Ace
You make the valid point that ALL systems have a fiber tank but some have a pretty stainless cover. Nearly all of the heads operate nearly identical so there is not all that much difference between brands. You never address the reasons that caused bad performance. Was it improper media in the tank or too low a back-flush rate that did not clean the tank or what was the root of the failure ?
My purple joints look amazing but there is no code in Texas that says your primer has to be purple. Plumbers tell helpers to do that I believe thinking the inspector will see purple primer and green tag it even though the glue they use which is 100 times more important is clear because they are to cheap to by grey or blue glue or any medium body glue. Btw I will debate anyone who tries to tell me its not glue it’s solvent cement. If it’s solvent cement bonding material at the molecular level then you must not know what a molecule is.
You mentioned in your video that you have installed several FlowTechs and you/customers were very happy with them. As of this recording, you have also stated you have installed several Halo systems and you/customers are very happy with them - therefore, it appears both systems started out-of-the-gate with positive results. We all go through hardware issues regardless of the manufacturer, but it appears the break down in the FlowTech system were more due to FlowTech's human interactions. If the customer support you received through FlowTech was on a more profession level, would you still be selling FlowTech today? Keeping personalities out of the equation, what is it about Halo that your staff/customers gravitate towards more over the FlowTech system?
I use purple primer and clear glue. I have thought about trying the blue glue. Im not a pro just a homeowner. And thats how you show a company. You dont be flamboyant about it. You do it in a discrete way.
the blue sets very fast, do not try it on anything over 1-1/2" and then if your not fast it will skin over and you'll have bad joints. I have used it on 4" pvc before, talk about a nightmare, although it can be done with two people and very fast work. use it outdoors only, because you'll have primer and glue flung everywhere to get it assembled fast enough.
I just had a Flow-Tech Max water descaler installed in my home to replace a failed water softener. I really hope I didn't just make a mistake. It was recommended by my plumber.
I’ve installed a few and haven’t had any issues. But in my experience Halo is top of the line in home water treatment. This coming from a plumber who also was in municipal water treatment and distribution for 7 years
But you said you liked yours? They only filter I stand by for past 20 years and probably the next 20 years are made by 3m. And if your customer can’t afford a stainless steel all weather filtration plant you can even buy a 3m filter that you just throw in a cheap 10” can.
I had one installed that looks to be same size with the same inlet/outlet type valves. The brand is Springwell. Had good online reviews but haven't done an extensive test on the water. Hopefully a professional here can tell me they are a good brand
Dude it's the exact same valve. Clack valves had stayed the same pretty much forever every company just changes the board a little bit to add more or less buttons. You installed a mixed bed carbon/ scale reduction system which won't soften water, will only work a few years before the media needs to be replaced. Because it's mixed bed the carbon and the scale reducing media will have to be changed together independently of whether or not one is still good. I am interested in figuring out what your problem with that other system was. You said it was bad customer service which I get. I'm just wondering what the actual problem was with the system because they're pretty much the exact same thing.
I have been installing Flowtechs for years and my customers love them I’ve had great support from plumbers choice and to be honest this is the first time I’ve heard anything bad.
You could have swapped the valve and been done. I would add a spindown pre filter and one or two 4.5x20 before the backwashing one you got there. Fleck or Clark 3 button valves valves work fine.
Don’t need to clean pipe that long, I use purple primer because you always know you did it and it leaves a guideline . And I use a flexible spa hose and union for future repairs,,the head is able to split plastic at connect. I’ve done about 300 or more😮
Read the instruction manual specific to your unit. Some media requires being flushed and soaking for a set amount of time prior to installation. That Halo is a nice system. I also like the pelican systems by pentair.
Roger! We met at VidSummit. I'm in North Dallas and looking at getting a water filtration system myself and was looking at SpringWell. Would love to chat and connect!
I didn’t really have any problems with it, but their customer service was terrible and the owner treated my staff poorly. I don’t support brands with those values
@@privateaccount9835 the way David Johnson treated my office staff and our customer is why I did this video. I had to pay for everything to fix that. To take care of our customer. If a company won’t stand behind their product, people need to know. He is the owner of the company and he treats people like trash. That’s not right…
@@RogerWakefield Hmmm something fishy here. Could "Private Account" be a shill for David Johnson? Or David Johnson himself? One bad customer service experience is plenty when the customer service is coming from the owner.
I'm trying to find a good whole house filtration system that filters out containments, fluoride, chlorine and PSFAS or whatever they are called, micro plastics/forever chemicals. What do you recommend that isn't going to cost me an insane amount of money? Thank you in advance.
I'm associated with a facility that was originally equipped with a Culligan water softener. every time it needed serviced the nearest tech was 100 miles further away. we now get our service through a family company relatively nearby - and they happen to carry Kinetico products.
Most big box brands are made by either Ecowater or Hague. Ecowater is the largest manufacturer of domestic ion exchange systems. This would include Whirlpool, Kenmore, North Star - what you get with these is a lower spec Ecowater softener that is perfectly fine. Ecowater branded softeners are sold by dealers and have all the bells and whistles. Stay far away from junk brands like Fleck. I've never heard of either of these brands in the video, but they appear to be marketed by plumbers. Which explains a lot. If you have a water quality problem best to contact a water quality specialist instead.
Did you intentionally have the hosebibs on soft water or was the house built with no loop and you had to do it like that?. When we build new plumbing, we separate the hosebibs on a single hard water line and the house on another line, that way when the custome uses the hosebibs for gardening, it will not end the life of the softner prematurely
What i can say is that the PVC glue will melt luxury vinyl plank. I installed a central vac, it uses the same glue, knocked the can over, and it left a little divot in the tile even after quickly wiping up.
Allowed is a different word than recommended. Not disagreeing with you, but unfortunately the utility providers are within the law because the laws are super outdated to newer standards
what do you think of Westinghouse? that's what I have is a Westinghouse system, softener system and reverse osmosis with tank the softener system is the progressive series.
What about water filtering systems for well water. The local plumbing company wants to sell me this water softening system that I have to add salt minerals to, but I need to remove minerals from my water. I have a high amount of iron in my water along with calcium and other minerals that clog up my aerators in my faucets.
Salt softener system mostly takes care of calcium and magnesium, the iron will eventually stop the resin up. They sell a bunch of different Iron filters that will go in before the softener though, I'd recommend getting one to extend the life of the softener.
It would be good to get your water tested by a state approved compliance lab since you are on a well. An approved compliance lab will test your water with a GS/MS machine that will give you a report that is the gold standard in the water filtration industry. It is highly accurate and precise. That way you have an idea of the water you are dealing with. Contact a water quality specialist. What is a high amount of iron? Do you see staining in sinks? A softener can remove up to 3ppm of iron. And 3ppm of iron will cause staining. Above 3ppm and you will need some additional equipment for effective removal and be aware it can get expensive to remove iron.
you should put in backwash then close the valves so it drains first. had you done that there would not be that spray. Ands you need a clack wrench . Where is the air gap on that drain line? It should be in backwash when you fill the tank with water ....
The company I worked for did a lot of Clack and Fleck water softeners, normally just a basic softener with some prefiltration. We have 50gpg water in my area, water softeners aren't really optional here 😅
@@michaelmarra4890 that's smart, iron will clog the resin up and salt won't be able to push it out. Something about iron having a stronger charge than calcium or magnesium.
“If you don’t have anything nice to say, don’t say anything at all.” Meanwhile Roger and Amber are personally attacking Mr. Johnson for the world to see over what appears to be a business dispute simply because they have a platform. Keep it classy, Roger. By the way, I’ve been selling, recommending, and installing Flow Tech products for over 10 years with no complaints with product or customer service.
Dang my water has 69x the limit of chloroform 439x the limit of trihalomethanes and a bunch other over the safe limits. Not really all that surprising considering we have had boil notices a couple different times in the past few years...
According to their website the Halo 5 has a magnetic gizmo that claims to prevent mineral ions from forming scale...sounds a bit dodgy to me but I ain't no plumber. Do you think that's legit?
Ever do video on gas pehp. BTUs, stuff like that? Love to see you lay or hang some pehp. Btw, I’m into this kind of petty. We’re plumbers , not magicians .
This was a real kill your hero moment for me. As a fellow plumber ive installed at least thirty of these for my company. Heres what ive come to learn. 1 if you have hard water this will basically do nothing to prevent calcium build up/ corrosion. 2 The main difference this will make in your water is the taste and smell. This shiny tin can is manufactured to remove the chlorine from your water some plumbers will tell you this unit will give you "alkaline water" but if you check the acidity of your water its generally pretty close to what it is pre unit. 3 Talking to an old staff member of Halo water he told me of an interaction with the owner of halo water where they were pushed to sell the units with a salt and brine softner on top of the halo 5 (One to actually "soften" the water the halo 5 to remove the salinity and improve water taste) All in all most of the plumbers i know wouldnt recommend this unit unless if hard water isnt an issue and you just want improved taste. Most of us refer to it as the chrome bottle of snake oil. On top of that most companies are charging 4800-5200 for these ineffective "water conditioners"
Love to see a company taking up for their staff.
Do not buy the HALO-5. I have one and looking to replace it. There are so many lawsuits now that outline that product doesn't work and is breaking down and making your water worse. I wonder if Roger was paid by Halo Water Systems
@@JohnSmith-zc5oxI’d like to see something to back this up. Iv not seen anything regarding halo water systems
OMG. I thought this was going to be your typical review or instructional video. Timely, considering I'm in a market for a whole house filtration system. But geez, by the end I realized we were invited to watch a business sent off over the literal cliff. What I needed was a brand Roger would recommend. I think I'm going with Halo now.
Installed several halo 5 I always call back after 3 months and I’ve had nothing but good feedback
I install water softeners with salt tanks it's a brand called Marlo it looks just like that with the two valves in the back. It's interesting to me that you're by pass is in the yard we usually install them right behind the unit. Marlo also lets you set the time it regens and it will let you set how many days or gallons used. The standard is every 14 days or after 1200 gallons of use. I use clear primer for the most part but some counties require that you use purple to pass inspection.
Even more amazing is that the red valves are a bypass. He didn't need one or the other.
It’s a clack valve
The color of primer I use depends upon the installation. If I were installing a sprinkler manifold it would be purple. Anything in a home that is visible i like to make it pretty and clear works for me. You can always tell when it has been primed using the purple.
Heck, you can normally tell by looking at ME when I use purple primer 😂
@@TotallyNotRedneckYall I resemble that remark sometimes…
@@TotallyNotRedneckYall purple hands, fingernails, clothes, tools. it never fails, but the important stuff stays clean of it. 🤣
I F***reakin love this. Thank you Roger! Customer service is everything.
Thank you for not completely side stepping on speaking out on the owners actions. The whole "If you can't say anything nice don't say anything." doesn't fly when doing a review.
@@privateaccount9835 I said it was a good system… The customer service just isn’t there at all…
I had a company stop replacing a water pump for my indoor water fall that had a 25 year warranty. I had to replace it what it seemed every year or so, the propeller would seize. They told me it was because my water was to hard and causing the issue. but yet nothing in their warranty said anything about pretesting your water, that water hardness affects the pump, etc. Great 25 year warranty with loophole that doesnt exist to save themselves money
I checked my hometown's own water quality. Turns out, they got about 13 total contaminants with 11 exceeding the recommended guidelines of the EWG. Their water is sourced from groundwater, so it's a good thing I got a Zero Water filter of my own for drinking.
Mines got about the same, one being 7x chloroform, and 250x arsenic. I don’t have a filter YET
@@KDlGG Need to get whole house as your skin will absorb the toxins. FYI
Need to get whole house as your skin will absorb the toxins. FYI
@@boywonderrr71 oh I know, I do have one now. When I made the comment I just found out about the quality
The reason it looks the same and fits so well is because it's the exact same valve. It's called a clack valve. It's a good valve. It's built in the United States. It's been around for a very long time. I think about 35 years we used to sell them at my company. A bunch of companies, including Halo by the valve and then build a proprietary circuit board for them so that they look different. But it really comes down to is the materials inside. Most importantly, what kind of carbon are they using for filtration, coconut shell, bone shaw, charcoal carbon? Really important from a longevity standpoint as well as an effectiveness standpoint. Also important to consider if there's kdf in the system or any other sort of oxidation media to help with contaminants the carbon misses.
They're using activated and centaur carbon, a scale reducing media, and filter ag. I hate these mixed bed systems because they have to be replaced more frequently. Same as the old mixed bed softeners. I want to know what problems he was having with that other system and if it was supposed to be Up flow or down flow. No directional arrows were shown and since they're likely the exact same multi-stage system I can't imagine what happened. Carbon dust is the biggest problem I've had with them.
If you put the filter head into backwash, pull the plug, turn off water, then disconnect your unions it relieves some of the pressure in the tank and makes less of a mess.
Good idea 👍🏼
I figured this was your house based on what was in the garage! Looked like a plumber's garage to me!
I already love your content but using clips from CodyKo and Noel took it beyond over the top for me, epic!
We either flush it out at the shop before the install , or put another shut off and boiler drain to flush it without any getting in the house
always make sure the inlet and outlet are on the correct side. I have seen plenty where inlet and outlet are reversed from one another!
Nothing ruins your day like plumbing one reversed and having some of the filter media get out into water lines and clog faucets, solenoids, fill valves, aerators. there's always some filter media that escapes the first few cycles from factory assembly, usually it's minimal and only out the drain during initial backwash, except when plumbed backwards 🤣
Pretty interesting setup, so your water filter regens into a storm drain? Why doesn’t the filter regen based on how many gallons flowed through it since the last regen
why didn't you add a pressure regulator before the filter system? over 75 psi damages those valves and they get stuck with the drain open
"Say something nice about the guy"....
"He left....."
That’s great!!! I may use it in the future…
Thank your for the website to look at the water contaminants
My arsenic is 1552x the EWG health guideline
In South Dakota, Purple is not mandated by code, and so nobody uses it. We all think Purple'd joints look like crap. Unpurple primer is expensive, so nobody uses that either. Just sits on the shelves
The Halo is a great water treatment system. It is not on the other hand. A water softener. One of their sales reps approached our company many years ago and sold us these really nice whole home water treatments softeners. So we sold them and got a lot of very angry customers. Where I live. the water hardness is between 13-50 grains of hardness depending on the city. customers were getting white powder covering their showers and non of their hard water problems were being fixed. If you want great drinking water and not showering in chemicals. The Halo is great. Specially if paired with an actual water softener.
They do actually have a water softener too. Worth checking out.
I Love Halo 5 let’s promote water quality awareness!
I’ve installed many of these and even one H2Zero I like to install a hose bib and ball valve on the outlet for first install to flush out for at least 45 minutes while doing the first couple regens before letting water into the home.
What do you pay for them? Can't find a quote on the unit anywhere
@@timadams9447 lol same. I’m searching unit for my wife and Halo 5 pop up. But website doesn’t have a price so I’m checking UA-cam for reviews
Really curious to know what the problem was… because all you said is you were troubleshooting it . i work on similar valves. They are super easy to work on and dont seem to have problems… has to be a factory defect
Great video...hope David Johnson watches it.
Me too…👀
im getting ready to but i new whole home system glad i seen this vid. i didnt even think of customer service or other issues like that
For over 50 years, right or wrong.
On pressure lines I used purple then clear.
Purple to start the pvc softening so that the clear glue makes a stronger connection but i would not apply street pressure until that glue connection has set for 18-24 hours. Old school.
Ive never seen a house with that bypass setup...makes so much sense...I'm thinking about acquiring my first house soon...I'm always interested in finding little things like that to include when I have to repair or replace different systems or things...I've been around construction for a good while and I see brand new houses with horrible windows and doors... either barely any or horrible quality insulation ETC...and I'm like wow this will be a nightmare in 10 years and it's going to cost a fortune to heat and cool with a discount scratch and dent unit from 3 years ago that was poor quality back then lol. I'm one of those people that think it's worth spending extra money on things that count. High efficiency heat and a/c, high efficiency water heaters, insulation, windows, doors, electrical, plumbing, roof, fixtures, flooring and yes sheetrock...don't put the awful 1/2 inch stuff in...your wife hangs two pictures in one spot and it's falling apart...also tape seal spray foam caulk everything you would be surprised how bad alot of house's are...I want to build a house that I can keep for many years and even if I move out 15 years later I'll feel good about the house I'm selling to some young couple as their first home...if we all helped others that deserve help we would all be much better off as a species...if someone works hard help them...if they are lazy and slimy snakes in the grass get out your lawn mower and cut the grass on the lowest setting...they make bush hogs for larger enemies I mean difficult areas...
We got all of our equipment from Charger Water Treatment in Fort Worth, Bill Hall was the manager iirc. Good guy.
i usually use blue and purple to make sure i get full cover coat of both applications my ocd would go nuts if i wasn't sure i didnt apply it properly
EWG is a private advocacy corp. All the information is compiled from local muni water systems CCRs or Consumer confidence reports. Also called a water quality report. Far and away better to just google "your town's name water quality report" - it will usually be the first hit, and then contact the water department if you have questions.
Roger do you have a update on the Halo 5 unit you installed about 10 months ago? I am a manufacturers rep in Wisconsin that just took on the Halo product line. I would like to know you're experience with the product line. Any updated videos. Thanks! Jeff
I haven't made an update video, but I haven't had any problems with my Halo unit...it's been GREAT so far
@RogerWakefield
Thanks! We just got to rep the line in Wisconsin, Minnesota, North and South Dakota. How many have you installed out of you're Plumbing shop? We are just getting the line going and are looking for contractor feedback. Would like to have a conversation with anyone that's had product info..
Thanks! Jeff
@@RogerWakefield
I also rep Liberty Pump, Cresline, Jomar Valve, Mansfield just to nae a few. I've been doing this for 35 + years. You might know a buddy of mine. Jim Fuller Colburn Supply. He knows me by Ace Vollmer. Nickname since high school. Have a great weekend!
Ace
David Johnson shaking his head right now "Na na naa...I messed up bad...should've treated all my customers with respect" 😢
The best product in the world is only as good as the companies customer service.
that reminds me, i got to redo my filter system, its about 30yrs old now, our iron is awful here. its still filtering the iron out tho
You make the valid point that ALL systems have a fiber tank but some have a pretty stainless cover. Nearly all of the heads operate nearly identical so there is not all that much difference between brands. You never address the reasons that caused bad performance. Was it improper media in the tank or too low a back-flush rate that did not clean the tank or what was the root of the failure ?
Thanks!
No problem! Are you thinking about getting a water filter system?
How are you going to check out vendors going forward, before an issue?
That’s a great question…
My purple joints look amazing but there is no code in Texas that says your primer has to be purple. Plumbers tell helpers to do that I believe thinking the inspector will see purple primer and green tag it even though the glue they use which is 100 times more important is clear because they are to cheap to by grey or blue glue or any medium body glue. Btw I will debate anyone who tries to tell me its not glue it’s solvent cement. If it’s solvent cement bonding material at the molecular level then you must not know what a molecule is.
Who makes the best stainless steel 20 gallon pressure tank Roger ??? Thanks
Should bypass, force through cycle to depressurize then disconnect.
You mentioned in your video that you have installed several FlowTechs and you/customers were very happy with them. As of this recording, you have also stated you have installed several Halo systems and you/customers are very happy with them - therefore, it appears both systems started out-of-the-gate with positive results. We all go through hardware issues regardless of the manufacturer, but it appears the break down in the FlowTech system were more due to FlowTech's human interactions. If the customer support you received through FlowTech was on a more profession level, would you still be selling FlowTech today? Keeping personalities out of the equation, what is it about Halo that your staff/customers gravitate towards more over the FlowTech system?
Shouldn't hose bibs be isolated or installed upstream of a water softner?
When possible yes, but not all houses are plumbed that way.
Plus, it’s not a softener.
I’m not scared to use purple primer. If you understand the process and have integrity you won’t make a mess either way.
Halo and Sterling filtration systems are amazing.
I love the halo system, I haven’t tried sterling. Which one do you have?
I use purple primer and clear glue. I have thought about trying the blue glue. Im not a pro just a homeowner. And thats how you show a company. You dont be flamboyant about it. You do it in a discrete way.
the blue sets very fast, do not try it on anything over 1-1/2" and then if your not fast it will skin over and you'll have bad joints. I have used it on 4" pvc before, talk about a nightmare, although it can be done with two people and very fast work. use it outdoors only, because you'll have primer and glue flung everywhere to get it assembled fast enough.
@@throttlebottle5906 no true blue for me then lol. i did condensate drains last night with regular otey and i thought it was a night mare.
I just had a Flow-Tech Max water descaler installed in my home to replace a failed water softener. I really hope I didn't just make a mistake. It was recommended by my plumber.
I’ve installed a few and haven’t had any issues. But in my experience Halo is top of the line in home water treatment. This coming from a plumber who also was in municipal water treatment and distribution for 7 years
But you said you liked yours?
They only filter I stand by for past 20 years and probably the next 20 years are made by 3m. And if your customer can’t afford a stainless steel all weather filtration plant you can even buy a 3m filter that you just throw in a cheap 10” can.
I had one installed that looks to be same size with the same inlet/outlet type valves. The brand is Springwell. Had good online reviews but haven't done an extensive test on the water. Hopefully a professional here can tell me they are a good brand
Dude it's the exact same valve. Clack valves had stayed the same pretty much forever every company just changes the board a little bit to add more or less buttons. You installed a mixed bed carbon/ scale reduction system which won't soften water, will only work a few years before the media needs to be replaced. Because it's mixed bed the carbon and the scale reducing media will have to be changed together independently of whether or not one is still good. I am interested in figuring out what your problem with that other system was. You said it was bad customer service which I get. I'm just wondering what the actual problem was with the system because they're pretty much the exact same thing.
I have been installing Flowtechs for years and my customers love them I’ve had great support from plumbers choice and to be honest this is the first time I’ve heard anything bad.
Did you ever have contact with the owner himself? I did, and it was not a pleasant experience
You could have swapped the valve and been done. I would add a spindown pre filter and one or two 4.5x20 before the backwashing one you got there. Fleck or Clark 3 button valves valves work fine.
Love the Halo Stage 5 filters. Its all i install. Also If you do spill your purple primer usually clear primer will remove it..
Does the halo remove heavy iron?
During the regen it flushes all the stuff it took out of the water? Iron manganese etc
Don’t need to clean pipe that long, I use purple primer because you always know you did it and it leaves a guideline .
And I use a flexible spa hose and union for future repairs,,the head is able to split plastic at connect. I’ve done about 300 or more😮
Ohh and only use clear unless wet conditions
Read the instruction manual specific to your unit. Some media requires being flushed and soaking for a set amount of time prior to installation. That Halo is a nice system. I also like the pelican systems by pentair.
Roger, I use purple primer so I can see it. I’m contacting HALO to see about upgrading my whole house system.
Roger! We met at VidSummit. I'm in North Dallas and looking at getting a water filtration system myself and was looking at SpringWell. Would love to chat and connect!
Message me on LinkedIn...
Great video Roger !, I would like to know what problems you had with flo tech, besides their customer service, thanks 😊
I didn’t really have any problems with it, but their customer service was terrible and the owner treated my staff poorly. I don’t support brands with those values
@@RogerWakefield Thanks 😊 🙏
@@privateaccount9835 the way David Johnson treated my office staff and our customer is why I did this video. I had to pay for everything to fix that. To take care of our customer. If a company won’t stand behind their product, people need to know. He is the owner of the company and he treats people like trash. That’s not right…
@@RogerWakefield Hmmm something fishy here. Could "Private Account" be a shill for David Johnson? Or David Johnson himself? One bad customer service experience is plenty when the customer service is coming from the owner.
@@RogerWakefieldu probably wanted a spiff to promote it and u didn’t get now ur crying hahaha , flow tech is awesome and customers love it!!
I'm trying to find a good whole house filtration system that filters out containments, fluoride, chlorine and PSFAS or whatever they are called, micro plastics/forever chemicals. What do you recommend that isn't going to cost me an insane amount of money? Thank you in advance.
I know David Johnson personally
Never had an issue
Always very helpful
Wish he dealt with every customer that way…
Can you pair that with a water softener? Any softener brands steer clear of (other than big box store brands)?
I'm associated with a facility that was originally equipped with a Culligan water softener. every time it needed serviced the nearest tech was 100 miles further away. we now get our service through a family company relatively nearby - and they happen to carry Kinetico products.
Yes you can
Most big box brands are made by either Ecowater or Hague. Ecowater is the largest manufacturer of domestic ion exchange systems. This would include Whirlpool, Kenmore, North Star - what you get with these is a lower spec Ecowater softener that is perfectly fine. Ecowater branded softeners are sold by dealers and have all the bells and whistles. Stay far away from junk brands like Fleck. I've never heard of either of these brands in the video, but they appear to be marketed by plumbers. Which explains a lot. If you have a water quality problem best to contact a water quality specialist instead.
Did you intentionally have the hosebibs on soft water or was the house built with no loop and you had to do it like that?. When we build new plumbing, we separate the hosebibs on a single hard water line and the house on another line, that way when the custome uses the hosebibs for gardening, it will not end the life of the softner prematurely
I just got a estimate for a halo ck10 water softener + h20 water treatment conditioner $7,500+ does that sound about right to you Roger?
It’s going to be different all around the country. That price sounds very good.
Why is the outdoor drain setup as a down spout into a larger open drain?
How much $? Where are they sold?
What i can say is that the PVC glue will melt luxury vinyl plank. I installed a central vac, it uses the same glue, knocked the can over, and it left a little divot in the tile even after quickly wiping up.
I work for a company that is probably David Johnson’s biggest customer, what was the actual issue with the FlowTech? Or was it just customer service?
Can you do an update showing how these are performing since the video?
Allowed is a different word than recommended. Not disagreeing with you, but unfortunately the utility providers are within the law because the laws are super outdated to newer standards
what do you think of Westinghouse? that's what I have is a Westinghouse system, softener system and reverse osmosis with tank the softener system is the progressive series.
Work hard and be proud of what you achieve. Success will follow.
Hi Roger,
How's the system doing? Is it maintenance free? I have a watts and I am needing to get rid of it.
Still going great! Love the Halo brand
What about water filtering systems for well water. The local plumbing company wants to sell me this water softening system that I have to add salt minerals to, but I need to remove minerals from my water. I have a high amount of iron in my water along with calcium and other minerals that clog up my aerators in my faucets.
Salt softener system mostly takes care of calcium and magnesium, the iron will eventually stop the resin up. They sell a bunch of different Iron filters that will go in before the softener though, I'd recommend getting one to extend the life of the softener.
I’m looking at a system right now….
It would be good to get your water tested by a state approved compliance lab since you are on a well. An approved compliance lab will test your water with a GS/MS machine that will give you a report that is the gold standard in the water filtration industry. It is highly accurate and precise. That way you have an idea of the water you are dealing with. Contact a water quality specialist.
What is a high amount of iron? Do you see staining in sinks? A softener can remove up to 3ppm of iron. And 3ppm of iron will cause staining. Above 3ppm and you will need some additional equipment for effective removal and be aware it can get expensive to remove iron.
Does the halo 5 actually soften water though?
Active Flo is really nice for softer water with out the slippy feel
So you're replacing a clack ws1... with a clack ws1..
Hey Roger ,
What issues did you have with the filter aside from the issue with their support ?
I didn't really have any issues with it...that's the sad part. The product for what it is, is good...
My company quit using those for similar reasons and some other things
I would love to hear your story…
I use Blue Monster pvc glue. 1 step solution that already has primer in it
Thank you this is going to be a gift to me and my body clean water 💧🚰🛀🏾🚿
we all deserve clean water 😂
I heard you should never put glue on the female connecter because you can clog up the inside of the pipe. On the male end it only gets pushed out.
Read the instructions on the can. It’s conveniently located on the can.
still would like to know what was wrong with the flow tech , whats the difference between the filtration , cut it in half !!
Roger Where can I buy this water filter system?
You can buy the halo water filter off their website
you should put in backwash then close the valves so it drains first. had you done that there would not be that spray. Ands you need a clack wrench . Where is the air gap on that drain line? It should be in backwash when you fill the tank with water ....
The company I worked for did a lot of Clack and Fleck water softeners, normally just a basic softener with some prefiltration. We have 50gpg water in my area, water softeners aren't really optional here 😅
Got me a carbon filter iron breaker the softener
@@michaelmarra4890 that's smart, iron will clog the resin up and salt won't be able to push it out. Something about iron having a stronger charge than calcium or magnesium.
The ewg website doesn't work
www.ewg.org
“If you don’t have anything nice to say, don’t say anything at all.” Meanwhile Roger and Amber are personally attacking Mr. Johnson for the world to see over what appears to be a business dispute simply because they have a platform. Keep it classy, Roger.
By the way, I’ve been selling, recommending, and installing Flow Tech products for over 10 years with no complaints with product or customer service.
Clear primer and grey glue and Sch 80 PVC never sch 40 unless it's existing.
So how much water wasted for each regen ?
Dang my water has 69x the limit of chloroform 439x the limit of trihalomethanes and a bunch other over the safe limits. Not really all that surprising considering we have had boil notices a couple different times in the past few years...
It's not the legal limit, it's the limit set by EWG, which is almost nonsensical and sensational to provoke shock and scare.
@@kylekirby6424 Yea I figured that. It does sound crazy when you hear 400x+ the safe limit.
I have my own water. my filter system is two omnifilters running in parallel.
Thank You!!!🎉
According to their website the Halo 5 has a magnetic gizmo that claims to prevent mineral ions from forming scale...sounds a bit dodgy to me but I ain't no plumber. Do you think that's legit?
I've installed a Halo 5 at my house and a couple of plumber's houses'...they love it...
5 stage what is it a 5 stage multimedia?
BOUGHT THE KIND 3000 UV HOME FILTRATION SYSTEM,SWEEMS GOOD IN THE 4 MO I OWN IT.
What do you think about the Culligan whole house filter system?
I don't have much experience with those...I've heard they are good
I get the impression that Roger doesn't like Flowtech anymore. I may be wrong.
Was it something I said? 🤣
Ever do video on gas pehp. BTUs, stuff like that? Love to see you lay or hang some pehp. Btw, I’m into this kind of petty. We’re plumbers , not magicians .
The carico whole house water filter is the best! Yes... and yes
Why don’t you do some videos on backflows ?
This was a real kill your hero moment for me. As a fellow plumber ive installed at least thirty of these for my company. Heres what ive come to learn.
1 if you have hard water this will basically do nothing to prevent calcium build up/ corrosion.
2 The main difference this will make in your water is the taste and smell. This shiny tin can is manufactured to remove the chlorine from your water some plumbers will tell you this unit will give you "alkaline water" but if you check the acidity of your water its generally pretty close to what it is pre unit.
3 Talking to an old staff member of Halo water he told me of an interaction with the owner of halo water where they were pushed to sell the units with a salt and brine softner on top of the halo 5 (One to actually "soften" the water the halo 5 to remove the salinity and improve water taste)
All in all most of the plumbers i know wouldnt recommend this unit unless if hard water isnt an issue and you just want improved taste. Most of us refer to it as the chrome bottle of snake oil. On top of that most companies are charging 4800-5200 for these ineffective "water conditioners"
Do you have any recommendations? I'd like to remove fluoride, heavy metals, and chlorine.