I downloaded the app on the phone and on my tablet. On the phone it the screen looks alright, however when I try to use it on my samsung tablet the screen looks too big and there is part of the information and options that I am not able to visualize because of the resolution the information is being showed. Is there a way to fix this? I even tried rotating the screen but this app does not rotate the screen so basically I cannot use it on the Tablet
Hello, for technical support, please contact our service team at service@ginverter.com, or you can call our service hotline at +86 755 2747 1942. Thank you!
Hello, for technical support, please feel free to contact our service team at service@ginverter.com. More contact info can be founded on our website here: www.ginverter.com/support/contact. Thank you!
may I know what is Initial Password? I forgot my password on the IOS app, and I press Forgot Password, then it prompt for Initial Password.. I have no ideal what that is or even what that means... please help
Hello, for technical support, please contact our service team at service@ginverter.com, or you can call our service hotline at +86 755 2747 1942. Thank you!
I downloaded the app on the phone and on my tablet. On the phone it the screen looks alright, however when I try to use it on my samsung tablet the screen looks too big and there is part of the information and options that I am not able to visualize because of the resolution the information is being showed. Is there a way to fix this? I even tried rotating the screen but this app does not rotate the screen so basically I cannot use it on the Tablet
There is no username available when I open the app. Only password for End User and user/pw for OEM user.
Hello, for technical support, please contact our service team at service@ginverter.com, or you can call our service hotline at +86 755 2747 1942. Thank you!
Do you know how to add more than inverter in the app? Cant find any place to add the other inverter...
Hello, for technical support, please feel free to contact our service team at service@ginverter.com. More contact info can be founded on our website here: www.ginverter.com/support/contact. Thank you!
You forget the most important thing: THE PASSWORT!!! where do i get this???
it's ossYYMMDD. YYMMDD is the current date
may I know what is Initial Password? I forgot my password on the IOS app, and I press Forgot Password, then it prompt for Initial Password.. I have no ideal what that is or even what that means... please help
Not working spf 6000plus
What is password for change grid parameters
Hello, for technical support, please contact our service team at service@ginverter.com. Thank you!
123
It's not working
hi
in the app what is the initial password to log in , as end user ?
and how to register as O&M user ?
Hello, for technical support, please contact our service team at service@ginverter.com, or you can call our service hotline at +86 755 2747 1942. Thank you!
123123
password is: oss & YYYY & MM & DD for help contact me.