That’s the whole point though…the signs are made to be ambiguous to be confusing and cause a maelstrom of indecision and to thereby generate easy revenue! Absolutely disgraceful
I haven't been into a city centre for 12 years precisely for things such as this, confusing bus lanes etc etc never missed it and I'm still thriving, I do all shopping outside of cities and larger towns.
A decent company with a properly regulated business would seem the mistake and alter the website. But many of these companies are ex clampers that used to buy/rent small patches of land near shops and then clamp cars and extort the drivers for many hundreds of pounds to get the cars released. Many fraud investigations had video evidence of them putting signs up AFTER people parked or where the signs were almost invisble. Clampers hiding in vehicles waiting for their prey, so within a few seconds of walking away the cars was clamped. Video somewhere of a guy taking his suspension apart to remove the clamp and the clamper called the police, they just said he is not damaging the clamp so nothing they could do.
The company has no intention of sorting this issue out --- they make extra money and does not bother them. If they wanted to solve the 'confusion' one could be blue and the other red --- with distinctive names -- but no.
What gets me is parking charges at hospitals yep u know the ones that were built using our taxes yeah those ones you have an appointment to be tended to by the NHS yep that one. If its ours why do we have to pay to drive and park there. At minimum only visitors of someone in the hospital could pay, not if you have an appointment 😢
If you can even get a space. Bristol Southmead is a nightmare for regular outpatients or visitors, having to drive around for 15 or 20 minutes waiting for a space.
@@pattracey105Free parking is not usual from most urban employers, and if were part of their employment package then its value would be a taxable benefit. Why should NHS workers be given benefits that sewer-cleaners or barristas or charity-shop volunteers or bank tellers or bar staff don't get?
@@lindsayheyes925 I wouldn’t worry about it you will be treated by overseas staff, some with just two weeks in U.K. My wife an ICU specialist for 30 years is taking early retirement as most of her peers already have.
A few years ago I was booked to stay at the Derby Midland Hotel and was specifically asked by the receptionist where I had parked to make sure I’d used the correct one, which fortunately I had so the hotel certainly is aware of this problem.
Yep I have worked at Derby Train Station previously, and these two hotels are pretty much directly opposite to each other, and many have been confused about this. Even worse, is the parking between Derby Train Station (EMR, Drop-off / Taxi area), and Derby Station Hotel (Strangely I did my induction training for EMR in this place), right next to each other, and quite difficult to tell the two apart
I would never travel to a city or town I don't know now cause of Ulez or parking there loss. I keep it local or go abroad on all holidays. Sick of being ripped off as a motorist....
Obviously it is a personal decison but I am the opposite. I have a small motorhome and travel all over the UK to wonderful places. You could be missing out on a lot of interesting places. I've had no issue with Ulez or parking.
@@jimf4748 nope am with flemstr.... maybe for different resons.. but iv have been many places both in the uk and around the world . id have to have a severe stroke to willing go on a staycation of any kind........ quite happily drive (car) out to someplace random in europe instead.
@@Gazzxy Maybe I should have said we have taken our MH and prior to that, our caravan, all over Europe as well as the UK, in case you thought we only stay in the UK.
You'd think if someone has paid upfront online then there would be some barrier that you have to present a barcode or QR code to in order to get entry. When the code doesn't work then they'd probably figure out their mistake or would call the company to explain.
The greedy parking company know they'll get nowhere in court, so they try offering a reduction pretending it's goodwill hoping to at least con that out of the driver, glad they refused to pay it and it ultimately got cancelled.
Ive been in a similar situation. My local station has 3 carparks allwithin 20m of each other and administered by the same company, Saba Parking. They are North carpark, South carparl and station 2 carpark. I normally.park in South as.exiting the other two is at peak times difficult. A few weeks back i booked a ticket online at 6am for.what i thought was South carpark, as i was commuting to.the office, and didnt spot the carpark i booked was carpark 2. So whwn i arrived on i parked in the usual carpark and about 2 weeks later recieved a PCN, which i appealed and held my hands up to the error. Thankfully they cancelled the PCN.
I can see why that might be confusing (and why should it matter, unless one is priced much higher than the others). Banbury station (APCOA) is similar. These two car parks/hotels are named quite differently.
I consider all car park managing companies a very odd business. How much do they charge the owners of the sites for their services or do they split the charge. I also wonder about the free parking at supermarkets as to the split/service charge?
Apparently lots of folk get cought out at Long Buckby Station, Northants, where there are two adjacent car parks, one run by TPI and the other by SABA. The SABA spaces appear to be split into two blocks; the smaller one has its own entrance but their larger block is accessed from the same entrance as TPI.
To be fair to the sender, you think you are staying in a hotel, you find the street, you look for a hotel sign, which the station car park does display on the street that goes to both car parks, then you wouldn't take a second major glance, unless in the wrong hotel. so I can understand the viewers predicument. and why they felt this was unfair, but also paying for parking, then as long as not taking the biscuit by parking in someone elses car park, then the company should drop the PCN anyway. as still a parking space on their land in near enough the same location, date, times, and probably same vehicle details. so therefore the correct fees were paid for a parking space. so glad the viewer got the PCN charge dropped.
There is a pub near where I live that has a carpark surrounding it however the carpark is not for use by patrons of the pub and if you park there you will get a fine it does have a sign but if you don't read the sign properly you think that the car park is for patrons of the pub and why wouldn't you as it surrounds the pub and you have to walk through the carpark to reach the pub
The street photographs are not from "Open Street View", which implies a website supplying copyright free street view imagery. The imagery is from "Google Street View" with the link probably better described as meaning "Click here to open Google Street View" I agree with customers being misled. The maps do not show the car parks. And the icon for one is clearly in a misleading location. For me these are the most significant issues, issues the company should make sure are not present when advertising the sites. Issues the company could, and must easily rectify.
I do not think that the operator set this up by accident. Most people, being tourists, will likely not appeal, or if they do, will not take it to court. Likely, a busy family will overlook such a charge entirely. I consider this to be a scam.🤦
yeah thats the drivers fault he used the website the website has nothing to do with the parking company and he failed to make sure it was the correct car park its straight forward
I live near there, they are not migrants they are illegal migrants. There are plenty of migrants I know of, all with houses and jobs and making a contribution to the UK. It cost them a lot to come here, some of them in the process loosing their lives fighting for the UK just for that coveted passport. 😊
I have a question, law related, I understand american juries have a right to ask for a review of the law they are enforcing in a case. Do British juries have the same right under British law? Thanks for your time, love the content by the way cheers.
Building is Derby Station Hotel, gap in the wall is Derby Midland Hotel - both seem to be operated by the same company Also, there is on-street parking for up to 4 hrs - probably council- run!
The photo you zoom in on at @1:24 is a tad misleading, per se, as it doesn't show the full sign, which quite clearly shows it on Google Maps dated August 2023 as being "Derby Midland Hotel" (not Derby Hotel, as you state in your script). I'm sorry, but if you don't know (or at least double check) the name of the hotel (or car park) that you booked into, it's your own fault. The full sign (not shown in your video) is not in the least bit confusing.
The photo isn't from Google Maps, it's directly from the website yourparkingspace. The issue is that when you book Derby Midland Hotel, in the photos, it shows the entrance to Derby Station Hotel and the only sign it includes is the one Daniel is talking about which I shared with him, the cropped Derby Hotel sign where you can't see the word Midland on it. Also, the map on your parking space shows Derby Midland Hotel on Nelson St, not opposite Derby Station Hotel. I had booked this parking space previously as I travel to London every couple of months but the space wasn't available on the usual parking website I used. I thought I had booked Derby Station Hotel because I saw the entrance on the images and the cropped sign saying Derby Hotel. If that sign was on their website in full, then I would have realised but there is no clear signs on the Derby Midland Hotel, that show it has Derby Midland Hotel.
@@stuartgreen5879 The guy booked a parking space (and maybe a room) at the Derby Midland Hotel. He rocked up (in real life, not on any website) to a point on Midland Road where there was a choice to be made. Turn one way, there is a sign that says Derby Station Hotel. Turn the other way and there is an unambiguous sign announcing the Derby Midland Hotel, which is the actual hotel car park he booked into. I don't see the confusion. It doesn't matter what the picture on their website shows. The sign on the wall of the car park is identical to the one on his booking!
@@iangraham871 The guy he is talking about is me. I wrote to Daniel. I booked the parking space on yourparkingspace as I was travelling to London overnight. I didn't just rock up in real life. I didn't stay at the Hotel either. Have you watched the video? I wanted to book Derby Station Hotel and thought I had as the photo on the booking shows the entrance for it but the photo is incorrect, I had booked Derby Midland Hotel. I had never heard or noticed Derby Midland Hotel and thought that the entrance was on Nelson St as it shows on the map when you book it. In other words, when you are booking Derby Midland Hotel, there is a photo for the entrance of Derby Station Hotel. It should not be there. And the map shows Nelson St when its not there. This is misleading and it almost cost me £100.
As Both Car Parks are Owned by the Same Company ,& You Park in The Wrong one Caused by That Company, Tell them to Credit The Car Parking fee from The One You Didn't Use For the One Their misleading signs lead you to park in wrong one, Either That ask for your Pre - Booked Parking Fee Back as it wasn't used..& you'll pay the £ 100 Fine..or You'll see them in Court.. ps. Put up a post asking People that Have had the same Problem @ This Parking Place & How long ago , so you can Demonstrate to The Court How long the company's knew about the Confusion their MIsleading signs have been in Place , & Have Done Nothing to Remedy the Fault , Thus Robbing Innocent Motorists into Paying a massive £ 100 Fine.. Publice the CAR PARK & Company Warning People to Avoid it like the plague & their underhand methods to cheat them out of £ 100..
Something something written contract something something wet ink something something no consent something something maritime law something something not enforceable something something bill of rights, etc etc.
That’s the whole point though…the signs are made to be ambiguous to be confusing and cause a maelstrom of indecision and to thereby generate easy revenue! Absolutely disgraceful
They’re very sneaky and attempt to mislead drivers by wording or semantics so the driver is left reading between the lines!
The old, confusion cash generator scheme, disgusting.
I haven't been into a city centre for 12 years precisely for things such as this, confusing bus lanes etc etc never missed it and I'm still thriving, I do all shopping outside of cities and larger towns.
Derby is particularly confusing.
If the same parking company owns both car parks, what does it matter? As the money or revenue generated goes to the same fat cats!
A decent company with a properly regulated business would seem the mistake and alter the website. But many of these companies are ex clampers that used to buy/rent small patches of land near shops and then clamp cars and extort the drivers for many hundreds of pounds to get the cars released.
Many fraud investigations had video evidence of them putting signs up AFTER people parked or where the signs were almost invisble. Clampers hiding in vehicles waiting for their prey, so within a few seconds of walking away the cars was clamped.
Video somewhere of a guy taking his suspension apart to remove the clamp and the clamper called the police, they just said he is not damaging the clamp so nothing they could do.
The company has no intention of sorting this issue out --- they make extra money and does not bother them. If they wanted to solve the 'confusion' one could be blue and the other red --- with distinctive names -- but no.
What gets me is parking charges at hospitals yep u know the ones that were built using our taxes yeah those ones you have an appointment to be tended to by the NHS yep that one. If its ours why do we have to pay to drive and park there. At minimum only visitors of someone in the hospital could pay, not if you have an appointment 😢
If you can even get a space. Bristol Southmead is a nightmare for regular outpatients or visitors, having to drive around for 15 or 20 minutes waiting for a space.
What about all the nurses who not only have to pay for parking but have no space prior to shift change!
If only they were bright enough to sort out their daily parking arrangements.... can't be easy.@@pattracey105
@@pattracey105Free parking is not usual from most urban employers, and if were part of their employment package then its value would be a taxable benefit. Why should NHS workers be given benefits that sewer-cleaners or barristas or charity-shop volunteers or bank tellers or bar staff don't get?
@@lindsayheyes925 I wouldn’t worry about it you will be treated by overseas staff, some with just two weeks in U.K. My wife an ICU specialist for 30 years is taking early retirement as most of her peers already have.
A few years ago I was booked to stay at the Derby Midland Hotel and was specifically asked by the receptionist where I had parked to make sure I’d used the correct one, which fortunately I had so the hotel certainly is aware of this problem.
Yep I have worked at Derby Train Station previously, and these two hotels are pretty much directly opposite to each other, and many have been confused about this.
Even worse, is the parking between Derby Train Station (EMR, Drop-off / Taxi area), and Derby Station Hotel (Strangely I did my induction training for EMR in this place), right next to each other, and quite difficult to tell the two apart
Quite a racket parking fines.... probably make more in fines than actual parking
Of course 👍
2023 - private parking companies issued more than 11 parking charges. Yeah, probably worth more than regular parking fees!
I would never travel to a city or town I don't know now cause of Ulez or parking there loss. I keep it local or go abroad on all holidays. Sick of being ripped off as a motorist....
Obviously it is a personal decison but I am the opposite. I have a small motorhome and travel all over the UK to wonderful places. You could be missing out on a lot of interesting places. I've had no issue with Ulez or parking.
@@jimf4748 nope am with flemstr.... maybe for different resons.. but iv have been many places both in the uk and around the world . id have to have a severe stroke to willing go on a staycation of any kind........ quite happily drive (car) out to someplace random in europe instead.
@@Gazzxy Maybe I should have said we have taken our MH and prior to that, our caravan, all over Europe as well as the UK, in case you thought we only stay in the UK.
You'd think if someone has paid upfront online then there would be some barrier that you have to present a barcode or QR code to in order to get entry. When the code doesn't work then they'd probably figure out their mistake or would call the company to explain.
I don't pay parking fines in my part of the world. They are free to sue me but never bother.
The greedy parking company know they'll get nowhere in court, so they try offering a reduction pretending it's goodwill hoping to at least con that out of the driver, glad they refused to pay it and it ultimately got cancelled.
Once everyone stops going into towns and cities where will they make the money !?!
the BBC do rather well out of this scenario!! they don't need you to watch their channel, but still grab extorsionate amounts of money out of us.
Ive been in a similar situation. My local station has 3 carparks allwithin 20m of each other and administered by the same company, Saba Parking.
They are North carpark, South carparl and station 2 carpark. I normally.park in South as.exiting the other two is at peak times difficult.
A few weeks back i booked a ticket online at 6am for.what i thought was South carpark, as i was commuting to.the office, and didnt spot the carpark i booked was carpark 2.
So whwn i arrived on i parked in the usual carpark and about 2 weeks later recieved a PCN, which i appealed and held my hands up to the error.
Thankfully they cancelled the PCN.
I can see why that might be confusing (and why should it matter, unless one is priced much higher than the others). Banbury station (APCOA) is similar. These two car parks/hotels are named quite differently.
I consider all car park managing companies a very odd business. How much do they charge the owners of the sites for their services or do they split the charge. I also wonder about the free parking at supermarkets as to the split/service charge?
Wow!! Yeah, after travelling with kids in the back, road works and traffic jams that looks like the right place to me!
THis used to be teh case in my town where some spaces were one operator other spaces another. Even as a local, easy to mess up.
Private parking charge, the sign may say "driver" they send the charge to the registered keeper.
Ask them who the driver was.
Deliberate and therefore placed solely to commit fraud!
Apparently lots of folk get cought out at Long Buckby Station, Northants, where there are two adjacent car parks, one run by TPI and the other by SABA. The SABA spaces appear to be split into two blocks; the smaller one has its own entrance but their larger block is accessed from the same entrance as TPI.
Simply refuse to pay, they only chase thosewho pay.
Never paid one, never will.
ROAD TAX,,!!!
Why cant the site identify the correct entrance using WHAT THREE WORDS
"What 3 words"? How about "WE ARE CROOKS"?
To be fair to the sender, you think you are staying in a hotel, you find the street, you look for a hotel sign, which the station car park does display on the street that goes to both car parks, then you wouldn't take a second major glance, unless in the wrong hotel. so I can understand the viewers predicument. and why they felt this was unfair, but also paying for parking, then as long as not taking the biscuit by parking in someone elses car park, then the company should drop the PCN anyway. as still a parking space on their land in near enough the same location, date, times, and probably same vehicle details. so therefore the correct fees were paid for a parking space. so glad the viewer got the PCN charge dropped.
There is a pub near where I live that has a carpark surrounding it however the carpark is not for use by patrons of the pub and if you park there you will get a fine it does have a sign but if you don't read the sign properly you think that the car park is for patrons of the pub and why wouldn't you as it surrounds the pub and you have to walk through the carpark to reach the pub
The street photographs are not from "Open Street View", which implies a website supplying copyright free street view imagery. The imagery is from "Google Street View" with the link probably better described as meaning "Click here to open Google Street View"
I agree with customers being misled. The maps do not show the car parks. And the icon for one is clearly in a misleading location. For me these are the most significant issues, issues the company should make sure are not present when advertising the sites. Issues the company could, and must easily rectify.
Would you advise a consumer to offer to engage in ADR?
I do not think that the operator set this up by accident. Most people, being tourists, will likely not appeal, or if they do, will not take it to court. Likely, a busy family will overlook such a charge entirely. I consider this to be a scam.🤦
yeah thats the drivers fault he used the website the website has nothing to do with the parking company and he failed to make sure it was the correct car park its straight forward
Both hotels currently full of migrants, that’s why the car parking spaces are being sold on.
I live near there, they are not migrants they are illegal migrants. There are plenty of migrants I know of, all with houses and jobs and making a contribution to the UK. It cost them a lot to come here, some of them in the process loosing their lives fighting for the UK just for that coveted passport. 😊
Random question : If a negative is left for you on ebay naming your supplier for a product that I own but they produce for me how to proceed ?
I have a question, law related, I understand american juries have a right to ask for a review of the law they are enforcing in a case. Do British juries have the same right under British law? Thanks for your time, love the content by the way cheers.
It doesn’t say Derby Hotel it says Derby xxxxxx Hotel the photo has been cropped.
Building is Derby Station Hotel, gap in the wall is Derby Midland Hotel - both seem to be operated by the same company
Also, there is on-street parking for up to 4 hrs - probably council- run!
Wondering how many people are justvpaying as is say fine or assume it was just their mistake not misleading information
£25 extra for being tricked by a confusing set of signs is not a resolution that would satisfy me much.
The photo you zoom in on at @1:24 is a tad misleading, per se, as it doesn't show the full sign, which quite clearly shows it on Google Maps dated August 2023 as being "Derby Midland Hotel" (not Derby Hotel, as you state in your script). I'm sorry, but if you don't know (or at least double check) the name of the hotel (or car park) that you booked into, it's your own fault. The full sign (not shown in your video) is not in the least bit confusing.
The photo isn't from Google Maps, it's directly from the website yourparkingspace. The issue is that when you book Derby Midland Hotel, in the photos, it shows the entrance to Derby Station Hotel and the only sign it includes is the one Daniel is talking about which I shared with him, the cropped Derby Hotel sign where you can't see the word Midland on it. Also, the map on your parking space shows Derby Midland Hotel on Nelson St, not opposite Derby Station Hotel.
I had booked this parking space previously as I travel to London every couple of months but the space wasn't available on the usual parking website I used. I thought I had booked Derby Station Hotel because I saw the entrance on the images and the cropped sign saying Derby Hotel. If that sign was on their website in full, then I would have realised but there is no clear signs on the Derby Midland Hotel, that show it has Derby Midland Hotel.
@@stuartgreen5879 The guy booked a parking space (and maybe a room) at the Derby Midland Hotel. He rocked up (in real life, not on any website) to a point on Midland Road where there was a choice to be made. Turn one way, there is a sign that says Derby Station Hotel. Turn the other way and there is an unambiguous sign announcing the Derby Midland Hotel, which is the actual hotel car park he booked into. I don't see the confusion. It doesn't matter what the picture on their website shows. The sign on the wall of the car park is identical to the one on his booking!
@@iangraham871 The guy he is talking about is me. I wrote to Daniel.
I booked the parking space on yourparkingspace as I was travelling to London overnight. I didn't just rock up in real life. I didn't stay at the Hotel either.
Have you watched the video?
I wanted to book Derby Station Hotel and thought I had as the photo on the booking shows the entrance for it but the photo is incorrect, I had booked Derby Midland Hotel.
I had never heard or noticed Derby Midland Hotel and thought that the entrance was on Nelson St as it shows on the map when you book it.
In other words, when you are booking Derby Midland Hotel, there is a photo for the entrance of Derby Station Hotel. It should not be there. And the map shows Nelson St when its not there.
This is misleading and it almost cost me £100.
I bet they do it 100 times a week and they know it
As Both Car Parks are Owned by the Same Company ,& You Park in The Wrong one Caused by That Company, Tell them to Credit The Car Parking fee from The One You Didn't Use For the One Their misleading signs lead you to park in wrong one, Either That ask for your Pre - Booked Parking Fee Back as it wasn't used..& you'll pay the £ 100 Fine..or You'll see them in Court.. ps. Put up a post asking People that Have had the same Problem @ This Parking Place & How long ago , so you can Demonstrate to The Court How long the company's knew about the Confusion their MIsleading signs have been in Place , & Have Done Nothing to Remedy the Fault , Thus Robbing Innocent Motorists into Paying a massive £ 100 Fine.. Publice the CAR PARK & Company Warning People to Avoid it like the plague & their underhand methods to cheat them out of £ 100..
Something something written contract something something wet ink something something no consent something something maritime law something something not enforceable something something bill of rights, etc etc.
American law doesn't apply in the UK - not even fake 'Murican law.
Scam
Because they don't make a lot of money, this is why they do this, to make more