How to Turn Off Deep Sleep Mode on Brother Printer | Disable it from the SECRET MENU HL2350DW

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  • Опубліковано 22 сер 2024

КОМЕНТАРІ • 451

  • @Lil-JensStudio
    @Lil-JensStudio 2 роки тому +16

    This setting may win the prize for the dumbest factory preset in the history of printers! Thanks for the super easy solution to cancel the Deep Sleep Mode!

  • @yongyue6742
    @yongyue6742 Рік тому +32

    In newer models (mine is 3230CDW) that has a "Cancel" button, the method in the video does not work. However, if you "Cancel" (rather than "Back") + "Down Arrow", it works fine!

    • @Agatha1031
      @Agatha1031 Рік тому

      Thank you for this! It's been driving me NUTS.

    • @KodeLiMe
      @KodeLiMe Рік тому

      Lifesaver!!

    • @beautifulcreature5015
      @beautifulcreature5015 Рік тому

      THANK YOU! I thought I was going crazy for a second when it didn't work. You're a life saver!

    • @NoNickname9090
      @NoNickname9090 Рік тому +2

      Oh by the heavens thank you!! This was what I needed. For me I went up to 2 minutes pressed and held down (which went back to 1 minute) then pressed cancel and the Deep Sleep menu came up.
      Pressing at the same time kept registering cancel for me.

    • @rachelflamdesign
      @rachelflamdesign Рік тому

      I was so hoping this would work for me but no... When I press cancel and down arrow it goes to drum cleaning😮

  • @MrDale3win
    @MrDale3win 2 роки тому +47

    This video was very helpful because it informed me of the secret menu, so I pressed a couple of different buttons on my Brother HL-L3290CDW, and it ended up being the STOP/EXIT and the Down ( - ) buttons at the same time. Hope this helps!

    • @mikewallywallach6340
      @mikewallywallach6340 2 роки тому +5

      You are my hero, thanks. Cant believe I have to use UA-cam and a comment to figure this out. Thanks, Brother.

    • @DanielODonnellProAwe
      @DanielODonnellProAwe 2 роки тому +3

      This worked for HL-3140CW

    • @metairielawyer
      @metairielawyer 2 роки тому +1

      This worked for brother dcp l2550dw turn off sleep mode! Thank you, finally found the solution to a problem that's been bugging me for months.

    • @ThatBlackGirlMagic
      @ThatBlackGirlMagic 2 роки тому

      Thank you! I have a MFC-L2717DW. The video wasn't working and I was running through combos as I saw your comment.

    • @nickpantazides8196
      @nickpantazides8196 Рік тому +1

      Worked for the HL-3170CDW

  • @spak3950
    @spak3950 6 місяців тому +6

    Thank you! Four years later, and we still need this tutorial.

  • @malfromtaz
    @malfromtaz 2 роки тому +19

    People like you keep the world turning and the rest of us sane! Thankyou 👍

  • @tarad5440
    @tarad5440 3 роки тому +9

    Setting up printer now and didn’t know that you need to physically wake up printer from deep sleep. You saved me lots of future frustration

    • @thecollegepicker
      @thecollegepicker  3 роки тому

      Oh it's an awful feature. You would have been so confused.

    • @eddale5557
      @eddale5557 5 місяців тому +1

      The normale would be that it woke up when you try print some but NOOOOOO so easy can it not be!

  • @OzzyFrank
    @OzzyFrank 8 місяців тому +2

    Works great on the HL-L2400DW in 2023. I don't know what Brother was thinking making that the default setting, and having it go into Deep Sleep in such a short time no less, but you came to the rescue, so MANY THANKS for that!

    • @gabin1539
      @gabin1539 2 місяці тому

      Again, dumb guys there! It's so annoing after spending money for a good printer....

  • @KerryRosenhagen
    @KerryRosenhagen 6 місяців тому +2

    I have the HL-L3290CDW, and for this model it is the minus sign (-) key and Stop/Exit that you must press simultaneously. But never would have figured it out without this video! It is beyond comprehension why hardware manufacturers hide stuff like this. This setting not only was inconvenient, but I believe it was causing disconnects between my mac and the printer that couldn't be resolved just by hitting the power button!

  • @lsteiner
    @lsteiner Рік тому +11

    Mr Genius, you saved me many hours I'm sure! I do have a different model though, the DCP-l2550DW. I followed your steps and did not QUITE get there, as it is of course a different model. However after a little trial and error, I tried down&stop, instead of down&back, and viola! It works! Hopefully adding this will help some other poor sap who has the same model I do. Cheers

  • @NotMorganFreeman.
    @NotMorganFreeman. 3 місяці тому +1

    I was glad to get rid of my HP printer just to be met with this issue on my new Brother printer. I just hate printers in general. Thanks for your video.

  • @OutoftheCocoon
    @OutoftheCocoon Рік тому +24

    Didn't work for me. It says sleep mode is off but it still won't work and says "sleep." I will NEVER buy another Brother printer. This is ridiculous.

  • @NicolePrysby
    @NicolePrysby 2 місяці тому +1

    This video just saved me from having to chuck my printer through a window. Thank you!

  • @babyimhooked
    @babyimhooked 2 місяці тому +1

    Not all heroes wear capes! Thank you so much for that little bit of sanity you helped me snatch back.

  • @simonwarren6899
    @simonwarren6899 2 роки тому +13

    Thank you for this. Unfortuntely I seem to have a different problem . Did your fix . But now printer just sits in sleep mode directly after switching on. It says ready then just goes to sleep . Any help would be ace !

    • @samueljh3
      @samueljh3 Рік тому

      Mine too. Deep Sleep has been disabled, but now it still says Sleep and it's not printing.

    • @kirkgittings
      @kirkgittings 3 місяці тому

      Me too

  • @mikeread9047
    @mikeread9047 Рік тому +1

    Perfect! No long intro, just a simple to follow hack that cleared up my print problems. Why in the world the Brother “instructions” to resolve this deep sleep issue tells you the DS mode cannot be disabled is beyond me-why do5hey care f I use a tiny bit more power??

  • @rebandy3627
    @rebandy3627 2 роки тому +2

    Thank you for this deep sleep was driving me crazy!, I have a HL-L22370DW and when I got to the part where the minutes were showing, I had to down arrow to 0 and hit OK, and that stopped it! Thanks again!

  • @colleenfysh-beckham8558
    @colleenfysh-beckham8558 Рік тому +1

    Thanks, I have been struggling with this for years and usually unplug and plug in again... secret menu's are NOT nice!! I appreciate you sharing the information

  • @robertfish8609
    @robertfish8609 3 роки тому +8

    Thanks man. I was getting pretty frustrated with this printer.
    Your video was the first to come up and I just followed along with your steps and now all is good.
    Thank you.

  • @Soulspeak24
    @Soulspeak24 11 місяців тому +1

    Thanks for the helpful tip! Now is there a way to turn off the regular "Sleep Mode" on this printer?

  • @fourlegsgood
    @fourlegsgood 10 місяців тому +2

    Thanks, I would never have figured that out. I just don't print that often and the stupid printer kept going into deep sleep. Once again you prove that if you need to figure out how to fix anything, it's on UA-cam. 😀

  • @jayslupesky
    @jayslupesky Рік тому +4

    Thank you so much! That problem had been annoying me for a couple of years.

  • @Bakin
    @Bakin 6 місяців тому +1

    This advice is still paying dividends to users! Thanks for this video!

  • @drewmyron181
    @drewmyron181 3 місяці тому +1

    In 2024, and this still works! Thank you SOOOOOOO much!!!!

  • @GuyGordonMenta
    @GuyGordonMenta 2 роки тому +5

    Thank you for this. Incredibly stupid of them to have buried this in a secret menu item like that. Was getting frustrated trying to find a way to disable that until stumbling on this video.

  • @judyuhl8855
    @judyuhl8855 6 місяців тому +1

    Awesome. Thanks to commenters who found and Down/Stop combination. worked for me.

  • @mhorton54
    @mhorton54 11 місяців тому +1

    Worked on the Brother HL-2370DW! Thanks. Nice straight forward instructions. I have another brother and will turn off the deep sleep mode and sleep mode on that one as well! Good Job!!

  • @user-fz2ml5rs5j
    @user-fz2ml5rs5j 9 місяців тому +1

    Eric helped me tremendously! Used three of his tutorials, all of them were fantastic...!!!

  • @jocon102
    @jocon102 5 місяців тому +1

    This is exactly what I needed! Clear instructions and easy to follow. Thanks!

  • @JackBoughson
    @JackBoughson 2 роки тому +16

    Helpful. Short and to the point! Thank you. It fixed a perplexing issue I have been having.

  • @SteveInScotland
    @SteveInScotland 6 місяців тому

    This was driving me crazy! There is even a video by Brother USA that states specifically that Deep Sleep cannot be turned off. Ridiculous! What is the point of a wireless printer that turns its wireless off. Crazy! Thank you so much for making this video, I now have a working printer!

    • @thecollegepicker
      @thecollegepicker  6 місяців тому

      Whoa brother is silly

    • @SteveInScotland
      @SteveInScotland 4 місяці тому

      Was printing fine. Now won’t wake up even though deep sleep is off. Think this is getting returned. So disappointed in brother.

  • @Mathstrade
    @Mathstrade 4 місяці тому +1

    Probably the best thing I ever found on YT I hate effing printers was going out of my mind re adding the wifi password on the dumb tiny panel , you are a great man thank you 😂🙏🏻🏆

  • @robswizzle
    @robswizzle 2 роки тому +1

    Thanks so much for the solve. Hidden unwanted features like this drive me mad!

  • @danieldempsey1361
    @danieldempsey1361 Рік тому

    THANK YOU!!! Deep sleep mode is so frustrating as you highlighted. Took 30 seconds to fix once I saw your video. No way I would have figured this out without your video. Awesome!!

  • @jack1701e
    @jack1701e 2 роки тому +4

    Isn't it great how the IT guy at my mum's work can't do this even when asked but me finding this straight to the point video solved the issue in like ten minutes XD thanks for this, that bloody deep sleep mode has been nothing but a pain in the ass!

  • @rodhills7263
    @rodhills7263 3 роки тому +4

    Thank you for your help. Problem solved with your very clear instructions. You have done a lot of people a great service.

  • @214video
    @214video 2 роки тому

    HL-L2390DW - to get to the "secret deep sleep menu" follow the directions but press the down arrow & Stop/Exit button
    Thanks for this video. Problem solved.

  • @shanthinuguru7538
    @shanthinuguru7538 Рік тому

    It was annoying until I found this solution. Great job my friend. Thanks

  • @antoinephilip
    @antoinephilip 2 роки тому +1

    Note: on my DCP-L2550DW, the secret menu was obtained by pressing STOP and DOWN at the same time.
    Anyway, it was great help, thank you.

  • @btso1189
    @btso1189 2 роки тому +2

    Thank you.👍👏👏 This video is much a marriage saver. I am waiting for my hubby to solve this for "Deep sleep" for about a month. Apparently, he is in hibernation mode when comes to fixing things in the house. 🤣

  • @sarahfowler1754
    @sarahfowler1754 7 місяців тому

    Thank you! I could get my iPhone to print but not my computer due to deep sleep. I don't know why the iPhone can wake the printer up but the computer couldn't. Thank you for the secret menu!

  • @macbarb0503
    @macbarb0503 3 роки тому +3

    Thanks so much for this. It's quick and easy. It's crazy that Canon has a secret menu. Who would have known if you hadn't told us?

  • @clouisekennedy4450
    @clouisekennedy4450 Рік тому

    Ooooohhhh thank you! I have just followed your steps. If this works, I'll be so grateful. Incredibly frustrating feature that constantly makes my devices think the printer is offline. I've tried everything from restarting printer, restarting computer, re-connecting to wifi, all of it to nurse the printer out of its sleep. So annoying! (I do think that here in the UK it's about not using energy when not using a device, but it just doesn't work!).

  • @carsontc1
    @carsontc1 2 роки тому +2

    On Brother MFC-L2710DW it was Stop/Exit and Down buttons TOGETHER to get to the Deep Menu options.

    • @thecollegepicker
      @thecollegepicker  2 роки тому

      Secret combo 🙌 thanks for adding that model for everyone to see 🙏🙏

  • @josephh49
    @josephh49 3 роки тому +3

    Excellent, couldn't figure out how to turn that off. You've made my life easier!

  • @jacobthomson9369
    @jacobthomson9369 Місяць тому

    Many thanks.Brother ought to employ you as an 'adviser'.Well done.

  • @heidi.a.thomson
    @heidi.a.thomson Рік тому

    OMG I love you! 2 years of misery and you solved it in seconds! I hear the sound of printing!!!🎉❤

  • @fuguf1sh
    @fuguf1sh 11 місяців тому

    This was helpful. My 2340DW goes into deep sleep and sometimes I can't wake it up trying to print from PC or AirPrint. Hopefully, disabling Deep Sleep solves this problem.

  • @darrenberkey7017
    @darrenberkey7017 Рік тому

    Thanks for this trick! I'm not a fan of Brother printers myself. I have some on my office, which my IT manager picked (I'm also on the IT team), and they are some of the most problematic printers I've ever had to support.

  • @bobheath4990
    @bobheath4990 Рік тому

    Opps ....just saw your note. Pushed Down and Stop/Exit together and it worker perfectly. Thanks

  • @missbevbrown
    @missbevbrown 9 днів тому

    I never would have found THAT on my own. Thanks.

  • @zab3gx
    @zab3gx 2 роки тому +3

    Wow, what a GREAT piece of information. Unfortunately, I had spent a couple of hours before stumbling across it! Great work.

  • @janetdavidson2446
    @janetdavidson2446 2 роки тому

    after fighting this for an hour...I found your UA-cam channel. Thanks for the fix!!!

  • @roblaroni
    @roblaroni 21 день тому

    Dude thank you, still works on the upgraded version of this printer!

  • @ricoltmetric8156
    @ricoltmetric8156 Рік тому

    After your great video setting up this laser printer ( 1st one and shocked it had no keypad to work menu ) I did get my network connect. ( the harder way ). But after selecting printer on my MAC... printing was easy as WiFi light is always on even when "Deep Sleep" mode . I use Apple Air Print and works on IPAD and IPHONE great. I was so frustrated at first but your videos got me through it and with patience I got connected. I never used a FAX never Photo Copied of Scanned and never needed color so this monochrome laser fit my needs and no dealing with expensive fussy ink. Scanning gets done on APPS now. Hope did not jinx myself.

  • @jennakatz5847
    @jennakatz5847 2 роки тому

    Thank you-this video is helpful to turn off Deep Sleep mode but Deep Sleep was not my problem. After reading comments below, I tried printing from Google Docs and printer worked fine. What I had to do with the document that was not printing was email it to myself and print from my Google Drive. With technology, there are always multiple ways to solve the problem which can be fun. Guess you just have to figure out which way works best for you!

  • @user-lz6dm5lk9y
    @user-lz6dm5lk9y 2 роки тому +1

    How do you turn off sleep function on HL-L2395DW ? It is a never ending problem. I want to disable it. Thank you.

  • @11BravoMike
    @11BravoMike 2 роки тому

    I hate the deep sleep "feature". What Jack-A thought that would be a good idea then, HIDE the shut off for it?!!🤨
    This is the third time I've had to reference your video. Every time it resets from moving or power outage I have to re-watch your video. It's so obscure, it is easily forgotten.
    Thank you and I wish I could give you more up votes. You deserve more for this tutorial.

    • @thecollegepicker
      @thecollegepicker  2 роки тому +1

      I appreciate you coming back! Yeah it's a crazy "feature"

  • @pnowak2
    @pnowak2 Рік тому

    Amazing, was so annoying for last two years now fixed, thank you!

  • @lastmango3471
    @lastmango3471 7 місяців тому

    Thank you! Awful that I had to dig to figure this out, but appreciate that I found your video.

  • @toskvision
    @toskvision 4 місяці тому

    You winned all the internets today my friend.

  • @changtan389
    @changtan389 2 роки тому

    Thanks. My family paid $220 for this printer and I can't find any documentation on how to turn off sleep. Unfortunately your video didn't solve my problem, so I am going to return it.

  • @PendicleProductions
    @PendicleProductions 4 місяці тому

    Great video, thanks. My HL3150CDW started going to Deep Sleep recently. The method in the video doesn't work however using down and cancel buttons opens the deep sleep on/off option.
    Now to suss out why it still wont print from my laptop after a router upgrade. Technology eh?

  • @pattricklewis
    @pattricklewis 4 місяці тому

    I bow humbly in your general direction, sir!

  • @Meganopteryx
    @Meganopteryx Рік тому

    Much easier than our previous solution which was to restart the computer to get it to reconnect to the printer.

  • @Crushkai
    @Crushkai 3 роки тому +1

    This helped a lot! When we first got our printer, it didn’t go into deep sleep, but I’m pretty sure my 2-year-old brother activated it somehow.

  • @mpoush
    @mpoush Рік тому

    The jerks who write the official troubleshooting for Brother would rather you spin your wheels than tell you how to turn off this setting. THANK YOU! I have a HL2370DW, but the secret menu was right where you said it would be. This isn't a wireless only issue - mine is wired and it couldn't wake from deep sleep.

  • @helenstamps4312
    @helenstamps4312 2 роки тому +4

    Yes! a simple explanation to a frustrating problem. Thank you :)

  • @eddybikales7398
    @eddybikales7398 3 місяці тому

    THANK YOU THANK YOU THANK YOU! For the sake of "the environment" I was ready to smash this printer to bits.

  • @hallieboy
    @hallieboy 2 роки тому +1

    You have just saved me a world of grief!

  • @GrannyDryden
    @GrannyDryden 20 днів тому

    Many Thanks. I recently reset my Brother printer and since then, i couldn't print to it, without restarting it.

  • @susanledbetter2089
    @susanledbetter2089 2 роки тому

    I have been frustrated since September by this feature! Thank you for the solution!!!

  • @DarrinRitter
    @DarrinRitter 7 місяців тому

    Thank you, Most frustrating setting, so happy you were able to help

  • @jamesbishop8242
    @jamesbishop8242 11 місяців тому

    Thanks so much for the info. Just wish you would speak a little slower for those of us who are not tech-savvy. And therefore most people waste down to DC but the printer move so fast away from the different prompts. Again thanks

  • @daz9nyc
    @daz9nyc 5 місяців тому

    Thank you! What could possibly be their rationale for having deep sleep as their default. Until I found this, using my printer was painful!

  • @0xSol_Invictus
    @0xSol_Invictus Рік тому

    Amazing. I have the 2325 and was pulling my hair out trying to understand why sometimes my print jobs would leave the queue on my Macbook as if they were being printed but the printer was DOING NOTHING. The online documentation help docs say that Deep Sleep can't be turned off. MIDDLE FINGER TO THEM

  • @GeorgeWitham-qb6ye
    @GeorgeWitham-qb6ye Рік тому +4

    The printer was a bit complicated to hook up ua-cam.com/users/postUgkxciSwynMJ7PnUvvx11rewiu-yFBkZTl53 but it does the job very efficiently. I like the ink wells versus the ink cartages that cost an arm and a leg. It prints quickly and the quality is excellent. It shuts off when not in use, so you have to remember to turn it on. Overall, it exceeds my expectations. I'll update my review in a couple of months.

  • @billlatronica6848
    @billlatronica6848 11 місяців тому

    dude. thanks so much!! I've been so frustrated by this and your simple explanation works like a charm

  • @BakersDiary_chicago
    @BakersDiary_chicago 2 дні тому

    It didn't work in my case. However, I fixed my printer by chatting online with customer service of Brother. They asked model, my windows version, how priter is connected. Then asked what did I do to troubleshoot. Then send me link with step by step instructions. It Then worked)

  • @JLocker
    @JLocker 2 роки тому +1

    Thank you! What a fking problem this should never have been a default setting let alone not in the pamphlet you get. Lifesaver!

  • @amyww
    @amyww 2 роки тому +1

    You're a lifesaver. My printer kept entering deep sleep almost automatically. Even when I turned auto sleep to off.

  • @georgefcthethird
    @georgefcthethird Рік тому

    Wow... It is a super annoying setting and they really don't want us to know about it... Thanks!

  • @timschmidt3784
    @timschmidt3784 Рік тому

    Thank you, thank you! That deep sleep mode is completely annoying.

  • @MarcCarrafiello
    @MarcCarrafiello Рік тому

    I just gotta say.. Thank You! Day 1 of my new Brother printer and I keep running over to wake it up like an idiot.

  • @grimmWednesday
    @grimmWednesday 7 місяців тому

    Excellent tip-this was driving me mad. Thank you

  • @SusanGoforth
    @SusanGoforth 2 роки тому

    Yes! Thank you for this video! "Deep Sleep Mode" needs be killed - are you listening Brother Printers? My previous beloved Brother printer was great; plugged it in, connected and worked great for years. I pick up this one for massive kid printing and it is a big ol' piece of burnt toast, mind-f-ing waste of time getting out of deep sleep. Thank you thecollegepicker for making the easiest, quickest fix to forever get rid of this torturous feature. Thank you UA-cam for hosting this educational video! Brother Printers, you dropped the ball, man. Listen to this channel and regain your supporters. Kill this stupid, stupid glitchy "deep sleep" mode. Thanks again thecollegepicker. So glad to find your video!

  • @brent_christensen
    @brent_christensen 6 місяців тому

    Thanks! I have the HL-L3210CW and it was down and cancel button.

  • @nanetteatienza4297
    @nanetteatienza4297 19 днів тому

    I know this is from years ago. But it took me 2 days to set up this printer. I wish I found you sooner, but do I really need to turn off the DEEP SLEEP Mode before I do anything else or can I do it even after the printer has been set up ? I have HL-L2340DW. Appreciate a response. Thank you

  • @ChiDeeEn
    @ChiDeeEn Рік тому

    This is so stupid on the part of Brother. Thanks for the tip, works a charm!

  • @ljcapps69
    @ljcapps69 9 місяців тому

    Bless you! This has been pissing me off for weeks.

  • @andrewbulgakov585
    @andrewbulgakov585 Рік тому

    Its great tip. I still cant find same solution for dcp-1623. It dont want to get up by wifi connection.

  • @Dalamain
    @Dalamain 3 місяці тому

    For the MFC-L2700DW you want to press * AND START instead of DOWN AND BACK... thanks for the video for letting me know it is actually possible to defeat this DUMB setting.

  • @lisajopetersen2954
    @lisajopetersen2954 2 місяці тому

    hi - loved the help, but this printer did not allow me to choose down & Back at the same time to bring up DEEP SLEEEP I was only able to change 0 MIN of Sleep? I will be curious if DEEP SLEEP will still show up?

  • @JonsDDVlog
    @JonsDDVlog 7 місяців тому

    Yup. You deserve the thumbs up.

  • @Lyrak
    @Lyrak 8 місяців тому

    Ours goes into deep sleep as soon as we turn it on sometimes so this is good to know.

  • @fredyellowsnow7492
    @fredyellowsnow7492 2 роки тому

    Similar sequence for the HL- L8260, but the final run brings up "Auto Power Off", press OK, then there is the option to turn off "Auto Power Off" to Off, then press OK again.
    What annoyed me at first was the default sleep time of 1 min. One freaking minute! Then it would go into Deep Sleep after about 10 minutes or less.
    All sorted now - that's been the only gripe with it so far. It's an excellent printer otherwise.
    Another thing I only found today was the printer's own Admin web page - look for the password on a sticker at the back of the printer, enter the LAN address into a browser address bar, and it tells you everything you need to know about the internal status of pages printed, hardware use, etc.
    I found that it still displays "Deep Sleep" after a couple of hours, but it just wakes normally when sent a print job, without having to press any buttons.

  • @kenyonward3910
    @kenyonward3910 Рік тому

    you just changed my life

  • @moajanes9705
    @moajanes9705 3 роки тому +1

    Thank you!!☀️ Such a relieve 😅 it drove me crazy

  • @FawadBilgrami
    @FawadBilgrami 2 роки тому +1

    Thanks for this. I’ll set it up right away

  • @tb8282
    @tb8282 Рік тому

    I had that same printer and could have used this!! I ended up hardwiring the dang thing. Now I have a newer model and it doesn't have the Back button. The sleep time was 0 - goes up to 50. Do you know what to do with the newer models ?

  • @CARACODAhandmade
    @CARACODAhandmade 7 місяців тому

    Oh god, thank you!! It was driving me crazy!!