BUYING A CAR online from CINCH | a Real World Case Study

Поділитися
Вставка
  • Опубліковано 7 лип 2024
  • ✅ 𝐀𝐋𝐀 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 : tinyurl.com/j4kv696w (𝙐𝙨𝙚 𝙘𝙤𝙙𝙚 JIM10)
    ✅ 𝗩𝗖𝗵𝗲𝗰𝗸 (𝗖𝗮𝗿 𝗛𝗶𝘀𝘁𝗼𝗿𝘆) : www.vcheck.uk/?aid=31442
    BUYING A CAR online from CINCH | a Real World Case Study
    Here's my own personal experience buying a car online from Cinch. Not only do we have a look at my new second car, I also give you my views on the experience I had when buying a car from Cinch online.
    There are a lot of twists and turns along the way so please watch to the end.
    #usedcars
    ----------------------------------------------------------------------------------------------------------------------
    🚗🚗 𝙈𝙔 𝙇𝙄𝙉𝙆𝙎 🚗🚗
    👨📱 𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 : linktr.ee/dnag
    ☕☕ 𝗕𝘂𝘆 𝗠𝗲 𝗔 𝗖𝗼𝗳𝗳𝗲𝗲 : ko-fi.com/notaguru☕☕
    👕🥤 𝗖𝗵𝗮𝗻𝗻𝗲𝗹 𝗠𝗲𝗿𝗰𝗵 : definitelynotaguru.myspreadsh...
    🌐💻 𝗪𝗲𝗯𝘀𝗶𝘁𝗲 : www.notaguru.co.uk/
    📚😊 𝘽𝙐𝙔 𝙈𝙔 𝘽𝙊𝙊𝙆 𝙃𝙀𝙍𝙀 : amzn.to/3HMF9eH
    📱💻 𝘾𝙖𝙡𝙡 𝙈𝙚 : www.notaguru.co.uk/book-a-call
    ----------------------------------------------------------------------------------------------------------------------
    🔥🔥 𝘼𝙁𝙁𝙄𝙇𝙄𝘼𝙏𝙀 𝙇𝙄𝙉𝙆𝙎 🔥🔥
    ✅ 𝗟𝗲𝗮𝘀𝗲𝗟𝗼𝗰𝗼 : leaselo.co/notaguru-car-leasing
    ✅ 𝐀𝐋𝐀 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 : tinyurl.com/j4kv696w (𝙐𝙨𝙚 𝙘𝙤𝙙𝙚 JIM10)
    ✅ 𝗔𝗺𝗮𝘇𝗼𝗻 : amzn.to/3dLVstT
    ✅ 𝗩𝗖𝗵𝗲𝗰𝗸 (𝗖𝗮𝗿 𝗛𝗶𝘀𝘁𝗼𝗿𝘆) : www.vcheck.uk/?aid=31442
    ----------------------------------------------------------------------------------------------------------------------
    Important : This channel tries to deliver honest advice for real people. Remember that I am not a financial advisor or car finance professional and am therefore not qualified to give any kind of financial advice, views shown here are purely my own but you must make your own financial decisions. Always seek professional advice before entering a finance arrangement of any kind and seriously consider your financial position and the long-term affordability of any deal that you may enter into.
    All content is the property of NOT A GURU LTD unless otherwise stated. Re-use is strictly forbidden without prior written consent.
    𝙋𝙡𝙚𝙖𝙨𝙚 𝙡𝙞𝙠𝙚 𝙖𝙣𝙙 𝙨𝙪𝙗𝙨𝙘𝙧𝙞𝙗𝙚! ;)
  • Авто та транспорт

КОМЕНТАРІ • 208

  • @DefinitelyNotAGuru
    @DefinitelyNotAGuru  13 днів тому +3

    ✅ 𝐀𝐋𝐀 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 : tinyurl.com/j4kv696w (𝙐𝙨𝙚 𝙘𝙤𝙙𝙚 JIM10)
    ✅ 𝗩𝗖𝗵𝗲𝗰𝗸 (𝗖𝗮𝗿 𝗛𝗶𝘀𝘁𝗼𝗿𝘆) : www.vcheck.uk/?aid=31442

    • @DavidBoreham-kk9dx
      @DavidBoreham-kk9dx 13 днів тому +1

      I hope it all gets sorted so you're happy with it the petrol one my wife uses is a great little car also well dodgy to ALA for sorting out warranty and gap insurance looking forward to hopefully seeing more content with the Mii cheers Jim 👍

  • @OldCodeMonkey
    @OldCodeMonkey 13 днів тому +24

    Great video Jim. I bought a Hyundai Ioniq EV from Cinch. Came with no service records, checked with Hyundai and they only had the first service recorded on their system but said if Cinch had serviced it to Hyundai specifications they would honour the remaining 5 year warranty. Cinch finally sent me details of the service they performed before delivery which stated an oil and oil filter change. Hyundai (once they had recovered from the fits of laughter) said their was no way they could honour the warranty. Car went back to Cinch.... It was a lot of time spent hanging around on the phone and waiting 14 days for my money to be refunded, which meant I couldn't buy another car for a few weeks.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому +3

      Shame as their customer service people are really good but there’s obviously an issue or two for them to iron out. I hope someone from Cinch watches the video and reads the comments objectively

    • @OldCodeMonkey
      @OldCodeMonkey 13 днів тому +2

      After I returned the car to Cinch I was interviewed as part of their customer feedback programme but they had to cut the interview short as I’d returned the car… still got paid £60 though 😂

  • @linuxretrogamer
    @linuxretrogamer 12 днів тому +4

    Bought a Leaf from Cinch a month or so back. 100% happy with the purchase. Did have a delivery issue, but to be honest we worked through it just fine.
    I think Cinch have handled your case just fine so far. 3 weeks is a long wait, as are 20 minute phone holds, but I think are understandable given the nature of the company.
    It’s buyer choice at the end of the day. Plenty of local dealers around to buy cars from if you demand higher/faster service levels.
    The proof will be in the pudding so to speak. Will their repair van turn up on time? Will they fix the problem first time on the drive way? Will they honour their compensation offer?
    If the answers yes to all 3 questions then I don’t see what you have to complain about.

  • @tonybrennan9825
    @tonybrennan9825 12 днів тому +3

    I really hope things take off for you Jim, I really enjoy your videos, keep it going.

  • @stanthesteelguitarman8228
    @stanthesteelguitarman8228 12 днів тому +6

    Great video Jim. I bought a Skoda Citigo from them two years ago. After taking delivery, I found that there was no service record with it. I could see that the car must have been well maintained during its 16,000 miles over three years. The brakes and clutch were set just right and the brake disks looked almost new. Even the windscreen and rear window wipers had been changed over to Bosche. Thus, I had no issues with the car. What I do strongly feel is that VW, Ford and many other manufacturers should not be allowed, by law, to have the service records hidden, with no access by the owner, without obtaining them from an "approved" dealer. A service book, in my opinion, should have to be provided with the car.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  12 днів тому +2

      Yes, it's pretty annoying. I think dealer's shlould at least have to give you a print out when they sell a car.

    • @stanthesteelguitarman8228
      @stanthesteelguitarman8228 12 днів тому +1

      Agreed - also, I feel that the manufacturer should be obligated to provide the complete service records to the new owner or the subsequent dealer, if asked for.@@DefinitelyNotAGuru

    • @duncanbuchanan218
      @duncanbuchanan218 11 днів тому +1

      I got an Audi in January, no service book because its all logged on the Audi dealer system. I have print outs of the services done, so that is OK, but its still annoying that there is no book. So I bought one, put cars details on it, stapled the Audi records into it so it is all in one place. Will get this new book stamped when car gets serviced & MOT'd.

    • @bikeman123
      @bikeman123 10 днів тому

      I'd want to see the service history before buying the car not after.

  • @hazels27
    @hazels27 13 днів тому +3

    Sorry to hear you’re having problems. Hope all gets sorted. Thanks for the info.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому

      Thanks, repair has been booked in so shouldn’t be a big deal 👍

  • @kenwarburton2578
    @kenwarburton2578 13 днів тому +1

    Thanks Jim, and I look forward to watching your review of the car and hearing how you get on with the repairs and Cinch.

  • @jamesmercer3963
    @jamesmercer3963 12 днів тому +2

    Really good real world video Jim. Definitely a sensible purchase and great that you outline your decision criteria, v helpful for others. Shame there has been issues. Think you've handled the situation well and made good decisions. As others have said 3 weeks is a quick fix compared to main dealers, and it will be very interesting to see if the call comes in on the 1st.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  12 днів тому

      I think somebody saw my video James, it’s now getting done on Sunday

    • @jamesmercer3963
      @jamesmercer3963 12 днів тому

      @@DefinitelyNotAGuru Great news, good for them. Maybe the call will then happen on Monday!

  • @GreenStripShow
    @GreenStripShow 13 днів тому +3

    Watching now thanks for the recommendation Alex Lowe

  • @jamiepicken1938
    @jamiepicken1938 13 днів тому +4

    Mate, love your channels and accept they should have picked up the issue with the sensor before delivery but to be fair you never noticed in your walk round. Its probably just been over exuberant power washing/polishing and then they’ve drove it straight onto the trailer. Bottom line is they are going to fix it and their customer service doesn’t actually sound the worse? It’s a 2nd hand car and you’re always going to get the odd issue but as long as it’s fixed I don’t see it as a big problem. Watched the EV man’s review of his and it’s a cracking wee car, most efficient thing on the road and decent looks & spec. For me that’s a great choice as a 2nd car and if you get some tax relief too then it’s an absolute no brainer! Looking forward to your reviews of the car and hearing if Cinch are good to their word re the repair and sweetening the buying experience. Keep up the good work mate 👍

  • @martinhammett8121
    @martinhammett8121 13 днів тому +2

    TBF Cinch where great when my daughter bought her car from them, delivered as arranged , in condition described. Young fella who delivered it gave a brief introduction to the features too, maybe we were just lucky !

  • @avidviewer1
    @avidviewer1 7 днів тому +1

    I've been thinking about a SEAT Mii from Cinch and found this video very interesting indeed. Liked and subscribed. Thanks!

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  7 днів тому

      Thanks - big update coming this week on my ongoing experience with Cinch and progress with the car.

  • @JohnAdams-kc8wx
    @JohnAdams-kc8wx 10 днів тому +1

    What a pain Jim, hope it gets sorted. I’ll binge watch your car reviews to help out !!

  • @markparker5585
    @markparker5585 13 днів тому +4

    Wow, you actually managed to get your SEAT Mii delivered by Cinch. After the debacle I had with trying to buy one through them earlier in the year, I would never recommend buying a car through Cinch. They were great during the buying part, but as to getting the car delivered, absolute incompetence and a list of bull*hit excuses. I eventually cancelled the order.

  • @buddyhek
    @buddyhek 12 днів тому +1

    Have a 2018 golf gtd bought from Cinch in 21, dealing with them was very easy, delivery on time, car as described and still in trouble free condition. I certainly have no complaints.

  • @dennishaggerty463
    @dennishaggerty463 12 днів тому +1

    Jim this is a stand-out video in my view - a real customer experience of Cinch and it’s service. It’s the classic buy-on-line dilemma for any product, it’s great if perfect, but a potential pain in the butt if it’s not easy to return/replace. Looking forward to the update.

  • @FraserCameron-vq9wj
    @FraserCameron-vq9wj 13 днів тому +5

    Hi Jim I feel this is a very self centred vlog.....?? ..all about Mii..😅😂❤ enjoy all you do Inc car reviews !!

  • @billbow7757
    @billbow7757 13 днів тому +1

    Good choice of car. Agree with your option of getting it fixed. I’m a nightmare with car faults too. Have to get them sorted immediately and can’t relax if it continues. I’m like this with the Mrs & daughters cars too. That’s 5 cars in total. No wonder I’m a nervous wreck 😂

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому

      😂 it's an affiliction that I've always had - it's a very minor fix and far less hassle than trying to source another decent one in budget

    • @jimmyboy1975
      @jimmyboy1975 13 днів тому

      @@billbow7757 Im the same too.

  • @bunzbe9578
    @bunzbe9578 12 днів тому +1

    Cinch have been true to their word having purchased several cars from them I have had nothing but excellent service throughout and I returned a car, a Vw Tiguan, just because I didn’t like it! The money was in my account three days later. So for me I’m happy with Cinch and would buy again without hesitation 😊

  • @martintetlow8657
    @martintetlow8657 13 днів тому +1

    You can get a modify piece for the phone holder which allows you to turn it towards you or to have your phone vertical. I have the Gti model . Must say I do enjoy your channel.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому +1

      I’m getting a MagSafe thing for that. Think I might mount the carpodgo (I did a review a few weeks/months ago) down under the stereo too. Not sure yet 👍

  • @robsmith1a
    @robsmith1a 12 днів тому +1

    I can't believe that they didn't notice the reversing sensor before delivering the car to you. I don't think I'd buy a used car without seeing it and test driving it first. Good luck sorting it out. I'll be interested to see what the real world winter range of the car is and how quickly it rapid charges (assuming it can?). I know it's a city car but traditional city cars can do long journeys if required because many town dwellers only have one vehicle.

  • @mattbaker3797
    @mattbaker3797 13 днів тому +3

    We bought my wife’s Nissan Juke from Cinch and it was a complete cinch from start to finish. They offered over 1k more in Px in her Old Ford Bmax than our local Ford dealer did, her Juke was delivered on time and as described. Very happy with the service we got from them and I’ve been looking into buying the Jaguar I-Pace I’m hankering after from them. Don’t know if that’s maybe a good idea or maybe I should go with Jaguar main dealer for it. 🤔

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  12 днів тому +1

      👌👌 I’d want manufacturers warranty on any JLR product personally

  • @humphreychiu1767
    @humphreychiu1767 10 днів тому +2

    The charging interface in the car is the one thing I couldn't understand how they engineered it (I have the eUp). The button is to engage/disengage charging "schedule" but that can only be accessed via the app! I still haven't worked out exactly how to easily get it to charge to 100%, when I need a long trip. I just set the car schedule to charge to 90% at max amperage. Everything else in the car is easy, no fuss, including the analogue battery gauge!

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  10 днів тому +1

      It’s weird eh as in the app it lets you set minimum charge level but not maximum? Seems like some tweaks to the app could make it much clearer. Loving the car so far though 👍

  • @richarddixon6354
    @richarddixon6354 12 днів тому +1

    Nice car and at an excellent price. I can’t even understand why there would be a switch in the car to stop the charging but maybe that was a thing when this car was designed. Shame there is such a long delay, that would play on my mind to until it is repaired. I’ve had issues with main dealers in the past telling me it will be 3+ weeks to get a part and repair, so frustrating.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  12 днів тому

      I've had them on the phone today, evidently it's getting repaired on Sunday now but nobody there has seen my video apparently - even though I tagged them in my social posts.....

  • @thevideoark
    @thevideoark 13 днів тому

    I so agree with your reasoning on the issues consideration of potential repair and proposed resolutions. So if that’s wearied it’s at least two of us. In fact I think JS would see it the same two.

  • @Pete.Ty1
    @Pete.Ty1 13 днів тому +2

    👍👍👍 Hope it works out to your satisfaction. Thanks Jim

  • @amato5232
    @amato5232 12 днів тому +2

    Cinch have great customer service, but horrendous prep. Bought a 2019 focus, within an hour of having it delivered i knew there was an issue. Turned out it needed a replacement gearbox. After 2 months of back and forth it was returned for a full refund. Replaced it with a 530e, great car but says its due a service in August. They claimed to have done the service, I've seen the paperwork, but they didn't reset the service light. It did need a tyre prior to delivery and credit to them they fitted a pirelli, not a budget one

  • @Rogerjones44194
    @Rogerjones44194 9 днів тому +1

    Keep us updated in your next videos

  • @shieldaigbencher
    @shieldaigbencher 13 днів тому +3

    We had the Skoda Citigo. It was really good.

  • @craigroberts3732
    @craigroberts3732 13 днів тому +1

    I bought a car from them last month and had a nightmare. Car was suppose to be delivered before 4pm and at 5pm I called them to ask where my car was and they said “we lost the keys and don’t know when we can deliver it” … I was without a car for a week and when they finally did deliver it it had no floor mats, a missing charging cable, numerous imperfections that were not reported etc. I would not buy a car from them again!

  • @dsparks2522
    @dsparks2522 13 днів тому

    I work in a seat garage and normally the only way the sensor falls off is if the bumper has been repaired and they tried to use the old sensor bracket instead of using a new bracket.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому +2

      No signs of repair to the bumper and the paint is definitely original on this one

  • @johnbrown3471
    @johnbrown3471 12 днів тому +1

    Cinch, BCA and We Buy Any Car are all part of the same group.
    All they do to most of their stock is clean them.
    No other retailer would deliver a car with a hole in the bumper.

  • @jeremywentworth1833
    @jeremywentworth1833 13 днів тому

    The electric charge possibly should have been explained or thoroughly checked , but saying that whenever I buy a new car well as I won't ever buy another brand new car again last was back in 01 usually buy at 2 to 3 years old I go through manual that comes with the car. When I bought our 14 plate DS3 Dsport Thp I pressed something and the car was ringing & ringing an extremely loud dialing tone. I kept on pressing it but nothing happened i turned ignition off & the car still carried on. I phoned the dealer he said I think it's something to do with DS assistance but didn't know how to stop it . Anyway comes out as the car was out of warranty & the first owner hadn't kept up with the subscription so the car wasn't connecting to DS assistance etc. Simple I no longer touch the button . Regarding reversing sensors both.our cars an 09 Saab 93 sportwagon Vector CTDI & the DS3 both have problems when the cars need a good wash they . When the cars are clean they work great. You want a minimum £500 for inconvenience so ask for a £1000.asking for more you won't get but I'm sure £500 isn't too bad.

  • @MsItalia007
    @MsItalia007 13 днів тому

    I've never heard of Cinch before, and I agree the car should have come with the sensor intact, but the service feels pretty good to me. They are fixing it without complaint at your house. I wish I got that level of service from BMW.

  • @tonywall8393
    @tonywall8393 12 днів тому

    Interesting video, thanks Jim. So, where the Cinch website says, “Every car must meet the high cinch standards before it goes on our site. It’s comprehensively inspected by trained technicians. And, if needed, the cars are repaired so they’re safe to drive, reliable and meet UK MOT standards”, that doesn’t include putting it reverse?

  • @jameschapman4824
    @jameschapman4824 13 днів тому +2

    It;s good that they have taken on board your complaint however it doesn't say much for there supposed pre-delivery checks that they say happens to all their cars does it? Hope it works out well for you.

  • @williamfence566
    @williamfence566 13 днів тому

    EVM had a Seat Mii on his channel and it seemed to be a superb city based car with great economically running costs ( maybe why VW have stopped making them as there is nothing in it for them ! ) . Would personally never buy " blind" even with 14 days money back etc . I like to sound out the seller as much as the car as you can usually judge the after sales at that point.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому

      That's the idea. As for buying blind on a little electric car with 14 days no hassle return I really don't see the problem with it and would happily do it again (maybe not with Cinch, let's wait and see)

  • @ivanwhitfield7951
    @ivanwhitfield7951 13 днів тому

    Thanks for the update, any chance you could ‘prefix’ your review with how you registered on the app and how you solved the charging to 7kW? I’ve not been able to fet mine to charge beyond 3.6 and fairly sure I’ve registered correctly 😅

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому

      I’ll tell you here! I got the Seat Connect app, it made me setup a Seat account. I then added the car by entering the vin number and that was about it. In then made some changes to the settings and it was done.

  • @michaelgilmore8821
    @michaelgilmore8821 13 днів тому +1

    been thinking about getting a second car recently, cheap to run, maintain and buy, I was looking at something pre 2017 as it would be cheap to tax. It would only do around 5,000 a year going to work and back, something like this might just be a real alternative.

  • @craigcousins6718
    @craigcousins6718 13 днів тому

    Are the sensors just flush with the bumper with no bezel? Do you think I fell in after you accepted delivery as surely you would have spotted the hole? Like you say it should be inside and obviously picking up the bumper itself as a obstruction!! Hope all goes well Jim keep up the great videos

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому +1

      Pretty much. Its a black car and I’m half blind so who knows 👍

  • @keithbrown339
    @keithbrown339 13 днів тому

    Send the car back . Don’t waste your time . Just a side note the VW up has more sound insulation and a few other little things like rear inner wheel arches . Not sure it’s worth the extra expense they all good. I and my family have owned a Citigo x 2,Mii, and a VW up .

  • @vlt14
    @vlt14 13 днів тому +2

    Bought a car from Cinch, needed repairing they took the car paid for a hire car and eventually replaced the car I bought with a newer one, can't fault Cinch for their customer service

  • @andyb5108
    @andyb5108 13 днів тому

    Had my 63 plate Seat Mii (petrol ) for over 7 years, never even changed a bulb. Its the worst car ive ever owned in terms of fun and refinement but the best in terms of reliability and cost. Bought it for 4 grand in 2017, probably still worth most of that.

  • @isackville
    @isackville 13 днів тому +1

    Looks like a nice car hopefully they will what they say will do as say you will have to wait and see

  • @raymondhunt6109
    @raymondhunt6109 13 днів тому

    Interesting video, have always been weary of buying cars from companies like Cinch but they seemed to have been helpfully so far, maybe because they are glad to get rid of an electric car, hope for your sake they keep their promises.

  • @bordersw1239
    @bordersw1239 13 днів тому

    Three week delay is going to be based on arranging the mobile repair person being in your area and the availability of parts. Having waited 6 months last year for Citroen to get the parts in stock, nothing surprises me anymore.

  • @colinashman4706
    @colinashman4706 12 днів тому +1

    I'd lease an electric car tomorrow, I couldn't afford to buy one, but at the moment, the increased cost of insurance and the cost of installing a home charger is putting me off. It makes no sense using a public charger, that's no cheaper than running a petrol/diesel car in the majority of cases and when the Government impose road tax next year, as the last lot threatened to do, the case for an electric car is even harder to justify.

  • @colinhankers917
    @colinhankers917 13 днів тому

    Hi Jim £400 for probably 30 mins work having a giraffe try a long thin piece of metal with hook into hole and hook cable also one of those rolaston expandable metal poles from diy shops couple of quid with magnet on and light !

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому +2

      it needs securing from the other side mate so no real point in fishing it out. I could have just taken the bumper off but I've just paid nine grand for the car so will let someone else have the pleasure

  • @Brian-om2hh
    @Brian-om2hh 12 днів тому

    It would have been cheaper and less hassle to get a new pre-painted set - in manufacturers colours - of reversing sensors from Dolphin Parking Sensors. I've had 3 sets fitted by them over the years, and they do the install on your drive. The last set I got cost around £150 fitted.... Dolphin fit alarms and reversing cameras too.....

  • @captainashcam
    @captainashcam 13 днів тому +1

    Yeah, might be a bit of inconvenience, but the car looks great and it’ll soon be fixed 👍🏻

  • @hooksforestchin
    @hooksforestchin 13 днів тому +1

    Tried to buy a car from Cinch. Wasn't sure about doing it online but all started well, their px value was higher than other dealers and webuyanycar and the online purchase was easy. Little tracker that told me they were preparing it which updated to say it was at the local centre a couple of days before delivery.
    On the morning of delivery, got a call about 9:30 to tell me their transporter had broken down. Not a big deal, local centre is only about 5 miles away so I assumed they could drive it over but no, the car was over 200 miles away and the Cinch person told me the little tracker is just based on timings not where the car actually is.
    After several hours on hold or on their chat function, they offered to deliver the car several days later, actually later than they would have delivered a car if I'd ordered again.
    They did promise to refund the money we'd lost insuring a car we didnt have, albeit never received that refund.
    Order cancelled and I'll never use an online retailer again

  • @steveaparicio
    @steveaparicio 13 днів тому

    From my experience with Cazoo I’d doubt you will have your right to return the car after the 3 weeks as you’ve accepted the repair. Therefore any further issues will not warrant a rejection of the car

  • @user-cn6mc1oz9j
    @user-cn6mc1oz9j 11 днів тому

    if buying from CInch I would go to maindealer 1st to understand the car and its functions then go to Cinch or read the users manual... it wil be there.. (r.e charging button or not)

  • @meurigjones2469
    @meurigjones2469 12 днів тому +1

    Sorry if they're unable to fix it for nearly a month, they should have paid for you to get it done locally. Personally, I'd have sent it back. Matter of time before they'll go the same way as Cazoo did.

  • @chrisohanians1145
    @chrisohanians1145 13 днів тому

    Jim I understand that Cinch and Cazoo are going into Administration and a fire sale has been on the cards since May.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому +1

      Cazoo are already gone (I did a video about it a few weeks ago). Cinch are part of one of the biggest automotive groups in the UK and are going nowhere I’d imagine.

    • @chrisohanians1145
      @chrisohanians1145 13 днів тому

      @@DefinitelyNotAGuru they lost £181 million in 2023. I know Webuyanycar and BCA are going nowhere but they may cut Cinch loose.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому

      I would be fussed if they did, as long as they wait 3 weeks… Don’t forget that in a group structure companies often work very tactically with P&L, charging one company to use the services of the other etc. Obviously a lot of their cars are coming in from WBAC and BCA…

  • @nigelbaldwin1038
    @nigelbaldwin1038 12 днів тому +1

    Interesting, thanks….

  • @bst1623
    @bst1623 13 днів тому +7

    Blackadder quote; outstanding.

  • @maydays123
    @maydays123 13 днів тому +1

    This is interesting. I have considered it. Be interested to see your experience. Update - yep might not bother.

  • @Ambienfinity
    @Ambienfinity 13 днів тому +2

    Shame about the hassle, but it does make good sense as a small EV.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому +1

      It does make sense for us right now 👍

    • @Ambienfinity
      @Ambienfinity 13 днів тому

      @@DefinitelyNotAGuru Totally identical to the Citigo and Up, the Mii is a cracking little thing - on paper.

    • @front2427
      @front2427 13 днів тому +1

      @@Ambienfinity had a mii as a loaner when my Toledo was in getting serviced and thought it was cavernous

    • @Ambienfinity
      @Ambienfinity 12 днів тому

      @@front2427 Tremendous little car. I've had three Honda Jazzes over the years - same story. It's the boxy shape.

  • @mikadavies660
    @mikadavies660 13 днів тому

    I didn't realise that Cinch was still in business!

  • @darrianwilson6545
    @darrianwilson6545 13 днів тому

    Be quicker sending it back, have them fix it then purchase it again!

  • @rahmann936
    @rahmann936 10 днів тому

    So much for a pre delivery inspection check then!👎😖😤😤 & Having to wait 3 weeks for them to sort out that loose parking sensor is a joke!👎 When you consider it was their neglect in not noticing the fault in the 1st place.👎🤬😤😖 Your going to have to fill that hole with tape or something where the sensor was, because you don't want water getting in there, making the problem even worse!👎

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  10 днів тому

      They’re coming to sort it out on Sunday now…almost like someone saw my video…

  • @Guccit865
    @Guccit865 12 днів тому

    Makes you wonder if it’s a three week wait can you imagine how many other cinch cars have things wrong with them .

  • @adriancunningham2938
    @adriancunningham2938 13 днів тому +1

    That would have gone back if it was me. Did Cinch know you have a UA-cam channel with nearly 50K followers?

  • @worldofcars_ldn
    @worldofcars_ldn 13 днів тому

    I presume they’ve said they’ll take the car back if you’re not happy with the fix even though it’s after the 14 days?!

  • @glengosling5636
    @glengosling5636 13 днів тому +1

    Good luck, I wish I’d bought a car with a return policy. 😊

  • @laurencelewis5541
    @laurencelewis5541 13 днів тому

    Send it back now without hesitation. Don’t reward failure. You work hard for your income so you should expect at least acceptable results. Is that too much to ask?

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  12 днів тому

      I’d be paying more for a similar equivalent and at this stage it’s a minor repair that I’ll be getting compensation for so not really rewarding failure I’d say.

  • @Number1HeadlightRestoration
    @Number1HeadlightRestoration 10 днів тому +1

    Hi Jim. Great video. Very interesting.
    Sorry to hear about the parking sensor issue. Blimey! The main dealer strikes again haha!
    I really hope Cinch come good and you do end up keeping the car. Even though this isn't a "heart" car, I reckon you'll end up growing to love it. It looks like a lovely little thing in and out👌🏼
    If I may just say, Jackie and I bought our little "no frills" (didn't even have a clock in it haha), very basic Skoda Citigo brand new back in 2012, we did so very much with our heads, as we needed CHEAP, but really wanted to buy ourselves a new car because we'd never indulged in such a thing before, and certainly haven't since.
    The Citigo was cheap in every respect and continues to be so. Despite that, it's been a great little car and we've grown to love it for all the things it's really good at. In fact we'll never get rid of it, and when the day comes that it has to leave us for whatever reason we'll be quite sad to be totally honest. It doesn't really make you want to take the long way home, or look back at it as you walk away but we've still grown to love it nonetheless. I really do think the Mii will do the same for you👍🏼
    I hope your Mii journey continues, and I look forward to seeing your thoughts on it. In my world it looks like a lovely upgrade to our little Citigo. Maybe one day 🤞🏼
    Well done matey 👍🏼

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  10 днів тому

      I kind of love it already to be honest. It’s taking me back to my youth and it’s quite a laugh around town. Cinch got on the phone the morning after this video went out so hoping to now have it sorted on Sunday 🤞

  • @neilbissett1240
    @neilbissett1240 12 днів тому +1

    Why wasn’t the car pre checked before it was sent out and delivered 🤔😎

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  12 днів тому

      Quite. Although maybe it was )not very thoroughly) and the sensor fell out en-route.

  • @user-hp5vc5zf3i
    @user-hp5vc5zf3i 13 днів тому

    Have been considering getting a used ev from Cinch. Will they allow me to buy it outright or do they insist on using their own finance?

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому +1

      I paid outright, very simple online, nobody rang to try and sell me any finance

    • @user-hp5vc5zf3i
      @user-hp5vc5zf3i 13 днів тому +1

      Thanks for the info Jim and for the very helpful video.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому

      You’re most welcome 🙏

  • @DaleSteel
    @DaleSteel 12 днів тому +1

    How are they handing a car over with a hole in the bumper?

  • @junkoandnigelwates403
    @junkoandnigelwates403 12 днів тому +1

    Cars I have asked don’t have a full service history which is annoying

  • @bikeman123
    @bikeman123 10 днів тому

    It annoying that Cinch dont put any service history on any of their advertised cars. Cant help their sales.

  • @user-cj2pr4rt1z
    @user-cj2pr4rt1z 13 днів тому

    How much did you pay for the car ? Do you think you got a good deal .

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому

      £9,500 which is a very good price for the year and mileage

  • @gavinp310
    @gavinp310 13 днів тому +1

    Thank you for sharing this. It's the reason I have steered away from used cars.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому

      👍👍

    • @bordersw1239
      @bordersw1239 13 днів тому

      Worst car for me was a brand new Golf, part ex’d it in the end 24K miles , 2 years old. When I sold it it was on its 3 rd gearbox.

  • @fox3shooter
    @fox3shooter 13 днів тому

    I get the impression you are hoping Cinch see this and accelerate the fix and the offer better compensation? It’s a parking sensor jeez, any mechanic in any garage would fix it in 5 mins.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  12 днів тому

      Nope, just want it sorting and to be compensated accordingly. I don’t expect to have to go to any effort to resolve their issue.

  • @AnotherBoring43yearold
    @AnotherBoring43yearold 13 днів тому

    Great choice! Missied how much it cost…

  • @alanthomson1227
    @alanthomson1227 13 днів тому +1

    Oh got excited thinking you were going to get a VW UP ! GTI . Great little car .

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому +1

      My mate Alex (who I do the podcast with) has got one, it’s great.

  • @Harley-ir4er
    @Harley-ir4er 9 днів тому

    I suspect they will deal with you differently because you are a car reviewer. You do know they are part of WeBuyAnyCar and British Car Auctions and I'm surprised you would entertain any part of this group. Thanks for the upload Jim.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  9 днів тому

      Yeah, they already are I think (car being fixed on Sunday now). As to who owns them, I couldn’t really give a toss if the deal is right; the owners have never done anything to me so I have to axe to grind, just want the best car at the best price ultimately. Thanks for watching 👍

  • @stuartkennedy4202
    @stuartkennedy4202 11 днів тому +1

    So much for their pre sale check.

  • @The_Macaroon
    @The_Macaroon 13 днів тому +1

    Can u send back after another 3 weeks?

  • @craigcousins6718
    @craigcousins6718 13 днів тому +1

    What happened to your Tesla?

  • @AnthonySmith-dk8ys
    @AnthonySmith-dk8ys 13 днів тому +2

    I have a VW High UP petrol from a VW garage, only 3000miles, truly the best little car I have ever had, much better than my VW golf I have just bought for longer journeys.

  • @FraserCameron-vq9wj
    @FraserCameron-vq9wj 9 днів тому +1

    Hi Jim...here I go...how did U get on with Mii..sorry...😅😅

  • @robertmorris2899
    @robertmorris2899 13 днів тому

    Three week wait but only 14 days to return it. Convenient- not.

  • @conradknightsocksknight1590
    @conradknightsocksknight1590 13 днів тому +1

    Price ?

  • @nickyboy.
    @nickyboy. 13 днів тому +1

    3rd

  • @ZZR1200ZX
    @ZZR1200ZX 13 днів тому

    A lesson for us all. Read the Instructions.

  • @Ozzy1984_
    @Ozzy1984_ 13 днів тому

    How exactly is a car going to be for business purposes for a youtube business. I know you're incorprated and can claim capital allowances where a business purpose exists. The car sounds like its mainly a personal vehicle, so you may receive a knock from HMRC if they see this video.
    What proportion of the cars' miles are for a genuine business purpose? What travel does a youtuber that works from home have exactly.
    There's no way repairs, tyres, and mot are business expenses.

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому +2

      It’s a company car that can be used for business and personal use, no great issue with that; you pay benefit in kind / company car tax personally. I use my cars for business all the time as the teleporter broke down. My business isn't just UA-cam by the way. How do you think we get to events, post office, bank, meetings, car shows, drive days, car launches etc I wonder? I make content with them too - that’s pretty much hitting the nail on the head when it comes to business use for a content creation company.

    • @Ozzy1984_
      @Ozzy1984_ 13 днів тому

      @@DefinitelyNotAGuru you pay that personally, but what about from the company's viewpoint?

    • @DefinitelyNotAGuru
      @DefinitelyNotAGuru  13 днів тому

      @Ozzy1984_ speak to your accountant, it’s a business asset that’s being used for business - you’re barking up the wrong tree here

    • @front2427
      @front2427 13 днів тому +1

      he told you he was going to do a few things on the Chanel with it, its therefore a works tool, basically

    • @Ozzy1984_
      @Ozzy1984_ 13 днів тому

      @front2427 I'm sorry, but I do know what I'm talking about. If he paid cash for the car using company money, only capital allowances are allowed, plus a proportion of expenses to maintain. The car is clearly going to be used primarily as a personal use vehicle, so the benefit in kind tax, returned via the P11d will be required. For second hand evs a company can only claim 18% of price per year as a deduction, not the cost of the car. Company must pay employers NIC in the value of the benefit too. If you both think you can just put the cost of the car through in full, and fuel costs in full too, thats dodgy.
      Your company must file a P46 and P11d every year the car is a business asset. Honestly, for an 8K car the effort and tax savings rely aren't worth putting through the business. Don't tell me to speak to an accountant, because I am one.

  • @jasonsweb1
    @jasonsweb1 13 днів тому +1

    🤣🤣 i dont want a hobby...