I have had ADT for almost 20 years. They have been extremely nice to me since day one. They have wonderful customer service and have very knowledgeable technicians. I can't tell you how many times over the years someone else has tried to sell me their alarm system. And all I tell them is to move on, I'm staying with ADT.
I work for Sonitrol. On a fire alarm, we dispatch FIRST. Every second, every minute counts. Had that man missed the call from ADT, like he missed the call from his daughter, they likely had the wife as a 2nd contact and would have wasted time trying to reach her as well. You can always cancel FD, but get those trucks rolling ASAP. We have a 90 second dispatch rule. Within 90 seconds per UL, we have to dispatch.
A few years ago, my attic also caught on fire. The heat detector was set off, so I ran outside of the house, got a call, and the fire department was there after 5 minutes of the alarm going off. I had CPI security.
Awe so sad. I had an attic fire 1-6-18 resulting in a total loss to my house. My family all made it out but our cat did not. That was also the hardest part for us.
Operators please learn from this story... The operator in this story did good by not hanging up... However: When any person tell you: "There is no fire" Ask them: "Have you checked?" or "Are you sure?" instead of "Ok! Here's how to turn off the alarm..."
You truly never know when an event like this can happen to you. Fire is a scary thing to think about and you never think it’ll happen to you until it does. I watch a lot of these fire videos to educate myself so that if I’m in a situation like this I can react properly and make the right choices. I’ve never experienced as situation like his myself, but when I was little my uncles house down the street caught fire. He rarely checked the lint trap on his drier and over time the large amounts of lint that collected up caught fire. I’ll never forget watching how quickly the fire spread from one corner of the house to almost the entire thing before the fire department could arrive. Ever since then I make sure clean the lint trap every time I do a load of laundry. I don’t want to lose all of my things simply because I was lazy.
First Responders, if you are one, thank you 🙏🏼 you guys and girls are real American heroes. True heroes.
I am so proud to call myself a member of the ADT family as a dispatcher can I watch videos like this and it makes me feel wonderful
Good job ADT and Everyone else
ADT has always had been
This honestly made me cry why am so emotional 😭
Sorry for the loss I feel bad and your house. I hope that never happens again angels are glad to see your cat
Awww poor guys hope the future works out better❤️
So sorry and sad to hear about the kittiecat :(
A house can be replaced, but a life and memories cannot...
It’s so sad 😭
So sod
That is very positive
@@atomic-rush
Sad*
🔥📞📲
I have had ADT for almost 20 years. They have been extremely nice to me since day one.
They have wonderful customer service and have very knowledgeable technicians.
I can't tell you how many times over the years someone else has tried to sell me their alarm system. And all I tell them is to move on, I'm staying with ADT.
I cried when I found out about that poor cat really hard but I am happy you two are safe and your dogs were 😘🤗☺️
Why the cat....
The fire was probably started by a Overheated......Something. I'm just happy that Everyone is safe. R.I.P Cat
it was a electrical fire. Its what happens when you dont wire the house right.
:( I agree I have a cat too but my cat is still up and ready for a fire but. Again RIP KITTY CAT
I cried instantly when he said he lost his cat
REST IN PEACE CAT
Amen! If I could afford ADT, I'd have it in a heartbeat!! I know many who have it and also some who's lives where saved by it. If You can, GET ADT! 💜
Thank you ADT 👍
I work for Sonitrol. On a fire alarm, we dispatch FIRST. Every second, every minute counts. Had that man missed the call from ADT, like he missed the call from his daughter, they likely had the wife as a 2nd contact and would have wasted time trying to reach her as well. You can always cancel FD, but get those trucks rolling ASAP. We have a 90 second dispatch rule. Within 90 seconds per UL, we have to dispatch.
A few years ago, my attic also caught on fire. The heat detector was set off, so I ran outside of the house, got a call, and the fire department was there after 5 minutes of the alarm going off.
I had CPI security.
God bless you sir.
Everyone is saying RIP cat
RIP cat
RIP house.
This is such a good story
Give them a new house!
A few new things!
Rip! 🐈 God bless you
That poor cat. It brought tears to my eyes.
I am so sorry really may the cat rest in your hearts and may God bless you
R.I.P CAT 😢
But its okay we can met he or her at heaven man why i see this chanel i don t know i will sad
Its like they have never heard of fire alarms
Omg I'm crying, the poor cat 😢😭😭😭
Awe so sad. I had an attic fire 1-6-18 resulting in a total loss to my house.
My family all made it out but our cat did not. That was also the hardest part for us.
Cats and dogs are my favorite animals i was happy to hear the dogs made it out but i burst into tears to find out the cat didnt make it
I CRIED BC IM ATTACHED TO CATS AND I LOVE THEM SO MUCH THAT PICTURE!!!! 😭😭😭😭
I’m so sorry for you loss. I have lost five pets. :) I feel you. And my grammas house is Burt down. I’m so sorry!
God bless that cat 🐈😭 RIP 🙏
Glad to hear good news, I retired with 50 years service with ADT/ Tyco.🚒🚒🚒🚒🚒🚒
😭😭😭😭😭😭😭😭😭😭😭😭😭😭😢😭😭😭😭😭😭😭😭😢
I feel so sad about your house 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
Operators please learn from this story...
The operator in this story did good by not hanging up... However:
When any person tell you: "There is no fire"
Ask them: "Have you checked?" or "Are you sure?" instead of "Ok! Here's how to turn off the alarm..."
They really look like nice people. Wish them the best in life! RIP cat... :(
I love cats so when he said he lost the cat I bursted in tears
Cats and dogs are my favorite animals i was happy to hear the dogs made it out but i burst into tears to find out the cat didnt make it
Spencer Cole679 I love dogs I don’t like cats but I was sad for cat still
Rip sweet
cat
That was an awesome video!
Agreed
Don't ever leave you home with the drying on!
Rtzee that is so true you are very smart!!!
At least check the lint trap and make sure it is fully clean.
No one had th o tell me that. I just knew not to. I've never had a problem. But it just makes sense. Dishwasher either.
R.I.P CAT
If I honestly could afford the system, I would definitely have it installed in my home.
Rest In Peace cat sorry for your loss 😿
Omg I’m literally crying (I wanna give u a cat just like that)
I knew people who lost some of their pets in a house fire several years ago. They have both since passed away.
Rip lil hamb. Us and your fam loved you to bits.
My heart dropped bless you 😭😭😭😭❤️
Ow sorry about the kitty :(
It's really sad, it's one thing that scares me a lot!
R. I. P little kitty your in a better place now 🙏🙏
You truly never know when an event like this can happen to you. Fire is a scary thing to think about and you never think it’ll happen to you until it does. I watch a lot of these fire videos to educate myself so that if I’m in a situation like this I can react properly and make the right choices. I’ve never experienced as situation like his myself, but when I was little my uncles house down the street caught fire. He rarely checked the lint trap on his drier and over time the large amounts of lint that collected up caught fire. I’ll never forget watching how quickly the fire spread from one corner of the house to almost the entire thing before the fire department could arrive. Ever since then I make sure clean the lint trap every time I do a load of laundry. I don’t want to lose all of my things simply because I was lazy.
Rest in piece cat.
Poor cat it's looks really cute :c
Rip cat :(
I wanna hug this guy.
I love Norman. have a lot of family from there and Wayne.
I’m so sorry about your house and things and especially your cat!
Sorry about what happened, but I am glad that you are ok
I almost cried when you said your cat died!
wow great job ADT! way to go guys
I’m crying or the cat I love cats
I hope he was able to get money to fix his house or buy a new one. This is so sad.
Sorry about your house 😥
HE said thank God were all here THE CAT
So sorry for your cat
your a good men for trying to save your cat and helping your dogs :)
R.I.P the cat. So sad to hear that it sadly died in the fire and I’m almost crying right now 😢
This just stabbed me in the heart when I saw that picture of your cat. Orange tabby cats should be invincible.
Rest In Peace kitty
I almost cried when he said about the cat.
Man:thank god we r all here
Me: watta bout the cat?😭😭😭😭😭
R.I.P the poor cat. :c
What happened to the cat
Liam Eaton it died dumbass
I just lost my house and my pets I know how you feel
So sorry to hear that the cat didn't make it I'm thinking about you I'm glad you got out
R.I.P the cat poor cat
R.I.P cat 😢😭😭😭😢
Oh my lord i am sorry to hear about that it breaks my heart to hear that
Thank god adt is the BEST to protect
Thank you, Riley! Couldn't agree more! Stay safe out there and have a great day! -Andrew
💗💗 you
Awwww i feel so sorry i hope u guys where ok
We where all ok
So happy you survived but rip for the cat
Poor kitty😢😢
Look at my profile pic that’s how I feel because the Cat R.I.P I actually crying right now 😩
We will always remember mister cat
Rest in piece cat we well all miss you 😓
R.I.P 🐈 😢😭
So sad that it didn’t make it I felt like I wanted to cry xxxx rip rest in peace little one
Good job that you guys can save people
RIP CAT *SOBBING* SOBS UUUUUUUGGGGGGGHHHHHHHHHH WAS I THE ONLY ONE CRYING??!?!?!?!?! WWWWAAAAHHHHHH
I'm so sorry for u guys and your cat😢😢
OH MY GOD CATS ARE MY FAVOURITE ANIMAL 😭😭😭
So sorry for your home are you alright
I'm very lucky because my dad works for ADT but good for you😃
I’m from Oklahoma City but I have family that lives in Norman and I used to live on the edge of Moore and now I live in Tulsa Oklahoma
*my heart breaks at this point **1:50*
I FEEL SO SORRY FOR U I LOVE CATS 😭
yellow pine 1500 degrees wow !
I would risk my life to save all my family including the pets even if it killed me I would do it I would do it to anyone else to
I call this fire: "The Campfire Containment"
I cried at the cat 😭😭 I love cars
Why do so many fires start in garages ?
Poor cat that made my cry
I’m sorry about your cat :( she was so cute
ok so if there is an active alarm in the ceiling why doesn't it set off all the other detectors??? why is it a silent alarm??
At least cute puppy’s alive