Operations: The Last Mile - Damon Edwards

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  • Опубліковано 22 лис 2024

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  • @kavancha
    @kavancha 5 років тому +1

    Summarized nicely.
    The shift+left and self serv model improves MTTR and free up the teams to do more valuable things for the organization.
    I have been advocating for a similar model and implementing this during last few years. We have seen significant benefits first hand.