TomTom not Linking my GPS to the MyDrive Connect software

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  • Опубліковано 6 жов 2024
  • This video is to show TT CS that my GPS is STILL not linking to the MyDrive Connect Software on my PC. I have followed the step over and over and its still not working. So I am hoping that they can see what the system is actually doing and maybe have some much more useful answers than what I have been receiving for the past months.

КОМЕНТАРІ • 27

  • @manjon95
    @manjon95 7 років тому

    THANK YOU from Spain.. Me ha funcionado. ni siquiera los de Tomtom saben esto.

    • @ynot_tony
      @ynot_tony  7 років тому

      Andres Manjon danada

  • @35s-k6n
    @35s-k6n 6 років тому +1

    I am not sure if I could show the same patience most likely would hit it with a hammer after the first couple of trys sure is great to see you did get it solved

    • @ynot_tony
      @ynot_tony  6 років тому

      35 s yes it was extremely frustrating dealing with them on this matter but yes it finally got resolved or it could have just been 3rd device worked as it should.

  • @kimariunrulyanimal
    @kimariunrulyanimal 4 роки тому +2

    I regret buying this ..I've been on 4 different computers trying to figure out this BS.. it's 20/20 this shouldn't be this complicated

  • @ynot_tony
    @ynot_tony  8 років тому +1

    I hoped it worked for you when manually reset yours. They reset mine so I was able to actually get to a point of downloading. However the manual reset did some other strange things to my account and I had more in my account than I started with. So I retired to update it again using the update all function it took me right back down the same path and ended useless again. Fortunately for me where I bought it has a 3 year warranty. So I had my eye on the new NuviCam at this point, not a TomTom, but the salesman convinced me to a 3rd times a charm deal. So they gave me yet my 3rd GO 6100.
    So I removed my old account completely and created a brand new account with a new email address. I plugged it in my PC and it detected it and wanted to update. I unchecked all and let it update one item at a time this time since the other way seems to never work out. It finally worked and 'knock on wood' I've done 2 map updates since and it seems to work as a simple GPS device should work. This month with be a 1 year anniversary, 3 TomTom Go 6100 later and I see if I am able to use it with my upcoming trip.

    • @mbroere12345
      @mbroere12345 8 років тому

      I have a TOM Tom Xl 4ET03 and i am using the original cable but it doenst want to connect to mydrive, should i call Tom Tom?

    • @ynot_tony
      @ynot_tony  8 років тому

      +Marco Broere i don't think its your cable unless you damaged it, if you did then a good quality usb transfer cable should still work. As a quick check try a different computer and / OS if possible and see if the computer recognizes it.

    • @ynot_tony
      @ynot_tony  8 років тому

      +Marco Broere i don't think its your cable unless you damaged it, if you did then a good quality usb transfer cable should still work. As a quick check try a different computer and / OS if possible and see if the computer recognizes it.

    • @mbroere12345
      @mbroere12345 8 років тому

      +Ynot “YNOTTONY” Tony i fixed it had to use tomtom home my model did not support my tomtom

    • @ynot_tony
      @ynot_tony  8 років тому

      +Marco Broere ahh ok you have a different OS version . That would do it. I have an older tomtom that uses tomtom home believe it or not it works better to me. The new tomtom connect relies too much on the servers and good Internet connectivity.

  • @twodoll100
    @twodoll100 8 років тому +1

    same issue, not connected dunno the solution. i have TomTom XL Live

  • @razvancovaciu
    @razvancovaciu 5 років тому +1

    Hi! Your Tomtom is blocked by Tomtom servers because it was declared lost or stolen. 😒

  • @erikleknessund7434
    @erikleknessund7434 Рік тому

    where is the answer?

  • @GeorgeStar
    @GeorgeStar 4 роки тому

    Same problem with VIA 125. TOMTOM is complete shit. Customer support is useless. UPDATE: I uninstalled EVERYTHING, then reinstalled and it finally worked. The user support page is absolutely useless.

  • @manjon95
    @manjon95 7 років тому

    My driver conect de Tomtom no detecta mi GPS TOMTOM GO 500 ni en windows 10,en xp, ni en mac book pro. Llevo años con este problema lo tengo durante años y los de Tomtom no lo resuelven.

  • @Steven-ep8ri
    @Steven-ep8ri 4 роки тому

    Hi did you ever get the problem solved as I am having the same problem

    • @ynot_tony
      @ynot_tony  4 роки тому +1

      Yes I eventually got it fully reset and created a new account.

  • @chessguru900
    @chessguru900 7 років тому

    my tomtom when connect to usb it doesn't ask if i want to connect to pc. instead it asks to remove the sd card. when i do it asks to be put back in still no message coming up to connect to pc. I have formatted the acrd still no joy. any helps would be appreciated.

    • @ynot_tony
      @ynot_tony  7 років тому

      ChessGuru would you happen to have a different computer to try it on first?

    • @chessguru900
      @chessguru900 7 років тому

      I have two o the same model one connects to pc with no problems one doesn't.

    • @ynot_tony
      @ynot_tony  7 років тому

      I Haven't had that problem but i did hard reset my device and had to create a new account.

  • @v.anthonymeade4056
    @v.anthonymeade4056 2 роки тому

    I have basically same issue

  • @jimhoyle8088
    @jimhoyle8088 3 роки тому

    I can't log in to my tomtom My Drive , phone or device. The chat bot tells me to reset my password and so I do that. No luck. Ready to throw this thing in the garbage.

  • @glupglup69
    @glupglup69 5 років тому

    Tomtom Rider 400... same issue, but not solved (Always "device not connected" - Followed their "solutions/explainations... zero result).
    Tried on 4 (FOUR) different computers (W7 & W10...nope)
    Then, the conclusion is : " A pure Sh...."
    tomtom never more. And don't expect support from them.
    A BIG ZERO.

  • @andrejkrusic372
    @andrejkrusic372 6 років тому

    I hate this f... navigation... giving me trouble since day one