I started with moving sales for the first time this week. Today was my first day on LIVE calls. Even though we only worked half a day, I booked my first customer with a $2500 binder fee, which equates to $750 in my pocket and I still can't believe it. I'm super excited to grow in this industry. The best thing I got from this video was the Tentative Reservation. That will most definitely increase the quality of my follow ups.
The hardest thing that any business will have to do is to locate and acquire the right kind of customers. I agree, if you can't do this all the time then you will have issues.
I’m from the timeshare industry and got into moving 4 years ago. I keep bouncing around bc of terrible companies & ownership but I am usually the top salesman. South Florida is the Mecca of moving sales. Any advice?
#3 you must roll into the sale but the way you presented it was obviously for local moves with small deposits. In order to get a customer to agree more with long distance is to roll into the sale by being completely silent when presenting the price. Once the customer replies, clear the objection then proceed immediately to confirming the pick up address. Once confirming the pick up confirm the delivery. The next question should be is your billing address for the card you would like to use the same as your pick up? (If yes here) okay and does your name have a middle initial on the card you would like to use? Okay you do? J? Okay what is the card number?
Agreed. Educate the customer. Walk them through the process. And work for a legitimate company. Otherwise you’ll be strong arming people into poor level of movers at higher expenses than necessary. Sure, you may make some bank but you’ve got to sleep well at night too.
Caring about a customer or their stuff was not at all one of the five tactics. Did you not watch the video? 😂 Anyway wolf of Wall Street is the inspiration behind this video 100%
I agree with you 100% regarding a tentative reservation. What I do not agree with is your presentation of that to the customer. You need to present it as an "open availability scheduling". Allowing the customer to still make those same changes without any penalties as long as they do so with seven days of heads up time in any scenario. Instead of gathering the entire deposit of $xxxx,xx you can place a partial deposit locking in your rate. Once your ready to set your date, you can reach back, pay the rest of your deposit and get on the next a available route at that time.....
Not sure if he used to take deposit or not but I dont think tentative ones will want to give out card. Best is to schedule them with a diff color in calendar so when you look at calendar you can see right away how many of unconfirmed moves you have
No. This is just dragging the call out a little longer and what he’s saying is a lot of times they’re just gonna go ahead and do it after you’re done, but when they call another company they’ve already done so much with you, the deal will come back to you.
Another way to roll one the sale is to say “so, are we going to be using a visa, MasterCard, or discover? Visa starts with a 4, MasterCard starts with a 5, and discover starts with a 6”. This will intrigue them, and they will typically pull out their cards to verify your theory. It brings rhetorical humor, and it also helps build an attachment of trust.
I clicked on a link promising the best price on moves. The next morning I got 8 phone calls from very excited salesmen working for moving brokers. Not ONE actual moving company called. Rule number one, NEVER NEVER EVER book a moving company through a broker. Call the moving company directly. The best thing to do is walk into their office. Avoid brokers like the plague! A broker is a company trying to sell you a service from another company and claiming they guaranty what that other company will do. If there is a problem later and you call the broker, they will simply tell you there is nothing they can do for you and you have to deal with the moving company, even though THEY set you up with that company claiming how great they are. Got your money, DONT CARE. Do NOT use a moving broker.
Wrong, every long distance moving company is a brokerage, mayflower, allied, beacon, united van lines. They’re all brokers, the brokers you’re thinking of are south Florida brokerages that sell your job to the highest bidding moving company on a job board . Once it’s in the hands of these carriers which are typically mom and pop organizations the bad brokerages could care less about what happens to your job. Good brokerages like allied, beacon, mayflower, united van lines, and nationwide moving and storage use hand picked, 5 star, VIP carriers that only work with us and we hold them to our standards and if something goes wrong we correct the issue or drop the carrier.
Hey, this is Chris from Team Louis. Louis's rebuttals are only available as part of his famous Moving Sales Academy program. Feel free to email me at support@louismassaro.com to learn how you can get access to it. Thanks!
Sounds like pushy tactics. When you give the client their "space" to think about it while letting them know that you'll keep a profile open for them (not asking for too much information), it gives them that feeling of relaxation of not being pressured into your tactics and yet you'll still keep in communication with them, and therefore, in my opinion based on my experiences, helps them feel like they can trust you to actually be there for them during their transition and not just seeing them as dollar signs. I've been told that by many clients so it's just my opinion.
In this industry they will be called by 10+ other companies so you need to push (professionally) in order to be successful and consistent. Just the way it is.
I started with moving sales for the first time this week. Today was my first day on LIVE calls. Even though we only worked half a day, I booked my first customer with a $2500 binder fee, which equates to $750 in my pocket and I still can't believe it. I'm super excited to grow in this industry. The best thing I got from this video was the Tentative Reservation. That will most definitely increase the quality of my follow ups.
The hardest thing that any business will have to do is to locate and acquire the right kind of customers. I agree, if you can't do this all the time then you will have issues.
Wow ive been operating for over 4 years 40+ moves per week and ive never used the tentative reservation - cant believe i haven't thought of this
Great content. I'm currently working on training someone to start handling calls and will show them this video. Thanks
Glad to hear it, thanks! 👍🏼
Glad I watched this. Now I know what to look for when I contact moving companies.
Thank u for the free sauce. Been helping a lot
Learning about leadership absolutely sensational videos.
Kelly Hector
MELBOURNE Australia
I’m from the timeshare industry and got into moving 4 years ago. I keep bouncing around bc of terrible companies & ownership but I am usually the top salesman. South Florida is the Mecca of moving sales. Any advice?
Hi how can I get hold of you ?
@@prosperchikumba4816 Hello, for what?
Hey I am in Jacksonville and opened local Moving , what is your suggestions where to get best jobs? Leads ?
@@giorgibaratashvili2997 Call Naked Media.
@@foldemd Naked Medias are great at first, then quality dissipates. $180/ lead too
If they let you in the home and are friendly. It’s should be a sale 100% if not it’s a follow up for later that day!!
#3 you must roll into the sale but the way you presented it was obviously for local moves with small deposits.
In order to get a customer to agree more with long distance is to roll into the sale by being completely silent when presenting the price. Once the customer replies, clear the objection then proceed immediately to confirming the pick up address. Once confirming the pick up confirm the delivery. The next question should be is your billing address for the card you would like to use the same as your pick up? (If yes here) okay and does your name have a middle initial on the card you would like to use? Okay you do? J? Okay what is the card number?
I already like this guy.
A superstar no doubt.
I need to find good cube runners. I can’t find guys to do long distance hauls and perform the delivery service . Do you have any suggestions ?
What state you in?
@@jerryfranklin1840 nation wide but let’s say nyc for now
Very helpful 👌
Your watching him he’s made over a million he knows what he’s talking about
Can you make a video of strictly rebuttals
Tqu bro really usefull
The pushy salesman are what turned me away from using a moving company at all
Agreed. Educate the customer. Walk them through the process. And work for a legitimate company. Otherwise you’ll be strong arming people into poor level of movers at higher expenses than necessary. Sure, you may make some bank but you’ve got to sleep well at night too.
Caring about a customer or their stuff was not at all one of the five tactics.
Did you not watch the video? 😂
Anyway wolf of Wall Street is the inspiration behind this video 100%
I Need Help Getting Leads I Haven’t had a Moving Job Since December 3rd and I Don’t Want This To happen Come Next Year
Equate Media is pretty good
I agree with you 100% regarding a tentative reservation. What I do not agree with is your presentation of that to the customer. You need to present it as an "open availability scheduling". Allowing the customer to still make those same changes without any penalties as long as they do so with seven days of heads up time in any scenario. Instead of gathering the entire deposit of $xxxx,xx you can place a partial deposit locking in your rate. Once your ready to set your date, you can reach back, pay the rest of your deposit and get on the next a available route at that time.....
If the customer is building, buying , or selling a home we label it as the "homeowner, homebuyers or home builders program"
@@Oplowe That's dope Joseph.
@@tar5us452 thank you!
If they’re gonna put a partial deposit they’re gonna pay the whole thing, so why not just go all the way.
Hello how can I get the smart moving to use for my company?
Here you go: www.smartmoving.com/
When you say tentative reservation, are you actually taking a deposit?
Not sure if he used to take deposit or not but I dont think tentative ones will want to give out card. Best is to schedule them with a diff color in calendar so when you look at calendar you can see right away how many of unconfirmed moves you have
No. This is just dragging the call out a little longer and what he’s saying is a lot of times they’re just gonna go ahead and do it after you’re done, but when they call another company they’ve already done so much with you, the deal will come back to you.
Another way to roll one the sale is to say “so, are we going to be using a visa, MasterCard, or discover? Visa starts with a 4, MasterCard starts with a 5, and discover starts with a 6”. This will intrigue them, and they will typically pull out their cards to verify your theory. It brings rhetorical humor, and it also helps build an attachment of trust.
👍
It’s called choice close
I clicked on a link promising the best price on moves. The next morning I got 8 phone calls from very excited salesmen working for moving brokers. Not ONE actual moving company called. Rule number one, NEVER NEVER EVER book a moving company through a broker. Call the moving company directly. The best thing to do is walk into their office. Avoid brokers like the plague! A broker is a company trying to sell you a service from another company and claiming they guaranty what that other company will do. If there is a problem later and you call the broker, they will simply tell you there is nothing they can do for you and you have to deal with the moving company, even though THEY set you up with that company claiming how great they are. Got your money, DONT CARE. Do NOT use a moving broker.
Wrong, every long distance moving company is a brokerage, mayflower, allied, beacon, united van lines. They’re all brokers, the brokers you’re thinking of are south Florida brokerages that sell your job to the highest bidding moving company on a job board . Once it’s in the hands of these carriers which are typically mom and pop organizations the bad brokerages could care less about what happens to your job. Good brokerages like allied, beacon, mayflower, united van lines, and nationwide moving and storage use hand picked, 5 star, VIP carriers that only work with us and we hold them to our standards and if something goes wrong we correct the issue or drop the carrier.
@@JoshRamsey420 Where is Nationwide Moving and Storage “headquartered” out of?
How do I get your rebuttal sheet?
Hey, this is Chris from Team Louis. Louis's rebuttals are only available as part of his famous Moving Sales Academy program. Feel free to email me at support@louismassaro.com to learn how you can get access to it. Thanks!
how do i get a copy of that PDF on overcoming objections?
Hi Angeleno Movers! Email my team at support@louismassaro.com and they can help you learn how to get a copy, thanks.
@@LouisMassaro thank you!
Did you get the PDF?
You have zoom or a telegram?
Not every moving companies have sales teams and sales manager bud talk to the little guy too
Sounds like pushy tactics. When you give the client their "space" to think about it while letting them know that you'll keep a profile open for them (not asking for too much information), it gives them that feeling of relaxation of not being pressured into your tactics and yet you'll still keep in communication with them, and therefore, in my opinion based on my experiences, helps them feel like they can trust you to actually be there for them during their transition and not just seeing them as dollar signs.
I've been told that by many clients so it's just my opinion.
I agree these are very pushy tactics. Would not work in my market.
In this industry they will be called by 10+ other companies so you need to push (professionally) in order to be successful and consistent. Just the way it is.
Tentative reservation works the other shit is mehhh
Hi sir can you help me with urgent 100$
Emergency