Chrome OS Missing or Damaged TroubleShooting Guide How to fix ChromeOS is Missing on Chromebook

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  • Опубліковано 3 січ 2025

КОМЕНТАРІ • 72

  • @nelsonv741
    @nelsonv741 Рік тому +2

    As always on your channel, very useful stuff. Been through that process several times in the past so this is good! Thanks!

  • @ibnesadik9388
    @ibnesadik9388 Рік тому +5

    My Chromebook can't show boot menu esc+🔄 restart + power button and ctrl+d no option working.

  • @fentstance
    @fentstance 4 місяці тому +2

    i cant download the recovery extension it just tells me to update my browser but when i check for updates it says its up to date

    • @selmateacher7
      @selmateacher7  4 місяці тому

      Are you using Google Chrome to download the OS?

  • @jdramaqueen4369
    @jdramaqueen4369 Рік тому +1

    Thank you, This is just what I need it.!!

  • @Josephine.Bilombele
    @Josephine.Bilombele Рік тому +1

    What is you don’t have a USB or SD is there a another to turn on your computer to make it work

    • @selmateacher7
      @selmateacher7  11 місяців тому +1

      You will need to use a USB flash drive or SD to re-install the OS, if the OS has been corrupted.

  • @kylessendagire9250
    @kylessendagire9250 Рік тому +31

    SOLUTION WITHOUT A USB: hold esc and refresh keys and press power on, press ctrl + d repeatedly like 20 times and then hold it for 10 seconds, and then close the screen (don’t just press the power button). wait 10 seconds and then open it back up and it should be up and running

    • @selmateacher7
      @selmateacher7  Рік тому +3

      That will work only if the data on the storage is not too far corrupted. But, Thank you for the alternative method.

    • @nodudelikeme
      @nodudelikeme Рік тому +5

      love u bro lol it took like a min love uuuuuuuuuuuu❣❣❣❣❣❣❣❣❣

    • @selmateacher7
      @selmateacher7  Рік тому

      Thank you@@nodudelikeme

    • @iceman10301
      @iceman10301 Рік тому +1

      Thank you so much your solution helped a lot it worked right away

    • @selmateacher7
      @selmateacher7  Рік тому

      @@iceman10301 I am happy to hear that.

  • @ericanicolesarte4080
    @ericanicolesarte4080 9 місяців тому +1

    I did everything like you said and like everybody does. But it keeps coming back to the logo

    • @selmateacher7
      @selmateacher7  9 місяців тому

      I am sorry to hear of the difficulty. Are you using a good jump drive that has the OS?

  • @NatalieRup
    @NatalieRup 3 місяці тому +1

    I did everything as instructed and saw all the steps but then came back to the initial screen?

    • @selmateacher7
      @selmateacher7  3 місяці тому

      If that happens, then there may be something wrong with the internal storage device.

  • @liddlefishboxedupbyme
    @liddlefishboxedupbyme 5 місяців тому +1

    hello once I did this everything was going smoothly. Then it said to plug out the USB and it would restart so I did that and ever since then, my Chromebook has started flashing a grey and black screen.

    • @selmateacher7
      @selmateacher7  5 місяців тому

      i am sorry to hear that. This method works if the drive is good, but the OS is missing or damaged. If the drive itself is damaged then it may not be able to restore the OS as the hard or solid state drive is not working physically.

  • @VOLTRONDEFENDER4440
    @VOLTRONDEFENDER4440 Рік тому

    another way is the EMMC/SSD running the OS has failed, on older chromebooks you can simply replace the ssd/HDD then reinstal chrome os using the recovery media and that will work

  • @kifley19
    @kifley19 Рік тому +3

    The problem is that the chrome os is missing eventually comes back again even after doing all these steps. I must have a hardware issue.

    • @selmateacher7
      @selmateacher7  Рік тому +1

      The internal storage device may be defective.

    • @kifley19
      @kifley19 Рік тому

      @@selmateacher7 can I open it up and replace the internal storage?

    • @selmateacher7
      @selmateacher7  Рік тому +2

      @@kifley19 I do have a few videos on how to do that. each model is different. There are some that allow you to simply upgrade the storage. You need to open it up and see which storage type it has installed already.

  • @inzemamulhq9655
    @inzemamulhq9655 10 місяців тому +1

    Thank you 😊

    • @selmateacher7
      @selmateacher7  10 місяців тому +1

      You're welcome . I am happy it helped.

  • @9999cboa
    @9999cboa 2 місяці тому

    How do you do this but only have access to a MACBOOK Air using Linux Mint OS?

    • @selmateacher7
      @selmateacher7  2 місяці тому

      hmmm. interesting question. you can use the "Boot Camp Assistant" tool built into your Mac

  • @letzxplor7835
    @letzxplor7835 7 місяців тому

    Can i use pendrive instead of usb drive?

  • @dwestria
    @dwestria Рік тому

    What do I do if I don’t have a usb

    • @selmateacher7
      @selmateacher7  Рік тому +1

      You can use a MicroSD or a USB stick. You will need some media i.e. USB stick o hold the Chrome OS to reinstall it on to the Chromebook.

  • @Ultimateprod
    @Ultimateprod Рік тому +1

    doesnt work i tried many usb keys

    • @selmateacher7
      @selmateacher7  Рік тому +1

      I am sorry to hear that, this does work, as we use this in my class. You say you used USB keys? I am not sure what you mean. You should use a USB flash drive 8gb or larger.

  • @fleurtaylor9024
    @fleurtaylor9024 6 місяців тому

    HELPPPPPP the chrome recoery tool like doesnt work anymore??

    • @selmateacher7
      @selmateacher7  5 місяців тому

      It still works. What is your Chromebook doing ? It may have other issues . This is to fix a problem with a corrupt OS, but if your Chromebook has a hardware issue, it may need more help.

  • @dionahmcmillan4463
    @dionahmcmillan4463 4 місяці тому

    I can’t access the link thru the computer

    • @selmateacher7
      @selmateacher7  4 місяці тому

      Oh no. Yes you need to use another PC to download the OS onto a thumb drive.

  • @sunilrai9282
    @sunilrai9282 11 місяців тому +1

    Chromebook Recovery Utility my Samsung Chrome Please 😢😢

    • @selmateacher7
      @selmateacher7  11 місяців тому

      what message do you have? Most will give a web address address to download the OS onto a flash drive.

  • @ronietempla8257
    @ronietempla8257 Рік тому

    Its not working anymore. The recovery

    • @selmateacher7
      @selmateacher7  Рік тому

      What size USB drive are you suing for the OS recovery? In class that was the weakest link in my observations.

  • @robertferrer-mh4yk
    @robertferrer-mh4yk Рік тому

    it's always stuck in step 3

    • @selmateacher7
      @selmateacher7  Рік тому

      It may be a problem with the USB jump drive. In class, we used a half dozen USB jump drives and I discovered that 2 failed to have the OS on them, because it was corrupted on the USB jump drive. So... in your situation, do you have another jump drive to use?

  • @YSoSerious777
    @YSoSerious777 11 місяців тому +2

    all respect my guy but you sound like my child hood garfield 😅

  • @saltycaramel9838
    @saltycaramel9838 Рік тому +1

    This literally just happened to me just now.
    I click on one of the ads on UA-cam and my laptop just blacked out and when I tried to turn it on.
    This happened.
    I hope all my save files and infos are still somewhat intact.😢😢😢

    • @selmateacher7
      @selmateacher7  Рік тому

      I am happy to help. Your data should be within your Google account, which is not affected by this event. .

  • @rickmichonne7996
    @rickmichonne7996 5 місяців тому

    So i need to buy a new chrome laptop just to recover

    • @selmateacher7
      @selmateacher7  5 місяців тому

      No. This is to recover the unit that you are working on.

    • @rickmichonne7996
      @rickmichonne7996 5 місяців тому

      @@selmateacher7 how do I put the file onto a USB without another computer?

  • @pillar81
    @pillar81 Місяць тому

    How the f does a company release a useless laptop as this, a laptop that has an issue like this right off the bat. My father just got a Lenovo Chromebook as a gift. You couldn’t pay me to accept a laptop this useless right out of the box.

    • @selmateacher7
      @selmateacher7  Місяць тому

      I am sorry to hear your story. Most Chromebook work perfectly for everyone.