Connecting Phonak Hearing aids to iPhone for Bluetooth streaming and myPhonak app

[@naturesparks]

Thank you - great video!

[@petergebhardt1628]

The video for my android phone helped me pair my phone to my hearing aids. Thanks

[@hindskn]

I deleted my hearing aids from the bluetooth configuration, and then also deleted them from the app. Then I followed the instructions in the video and everything worked again.

[@mmorris13]

Thanks so much for getting me connected on my new phone! :)

[@HeatherBush-h6j]

Thank you sooo much for this video!! I was messing my streaming up when I deleted the "R" bluetooth connection, I thought it was my old hearing aids which were also bluetooth. You need ALL THREE bluetooth connections to stream... hello...

[@bozomonster]

How do you find the 3rd connection that allows streaming? I deleted all of the connections and the app and reinstalled but the last one doesn't show up.

[@phonak]

Hi there, thanks for reaching out. Please note, the name R-Phonak or L-Phonak hearing aid (depending on the settings made by the Hearing Care Professional) is for audio (calls and streaming). We recommend to reset the Bluetooth connection between your devices. Please follow the step-by-step instructions below:
Turn off your hearing aids.
Forget the hearing aids from your phone's Bluetooth settings.
Turn off Bluetooth on your phone.
Turn on your hearing aids and put them in pairing mode.
Turn on Bluetooth on your phone.
Re-pair your hearing aids with your phone.

[@victormercado4608]

What need batteries so no is a like phone recharge ?

[@phonak]

Hi Victor, you can check out Phonak's rechargeable hearing aids options here: ow.ly/KI6R50QmYUJ

[@erinwery8364]

My hearing aids are paired and Bluetooth connected. They will not stream audio! So frustrating. They are brand new

[@phonak]

Hi there, thank you for reaching out. Please reboot your phone. If it does not help, we recommend to reset the Bluetooth connection between your devices. Please follow the step-by-step instructions: Turn off your hearing aids. Forget the hearing aids from your phone's Bluetooth settings. Turn off Bluetooth on your phone. Turn on your hearing aids and put them in pairing mode. Turn on Bluetooth on your phone. Re-pair your hearing aids with your phone. If the issue persists, feel free to reach out to us for further assistance.

[@CalvinHodge-v6h]

Followed the connecting routine but it connected the left hearing aid only.

[@phonak]

Hi Calvin, thanks for reaching out to us. Our support team can provide you with the best assistance here. Please reach out to them directly by filling out this form: ow.ly/sE6z50Mq2lz

[@phylchen1612]

Bluetooth can’t find the hearing aids.

[@phonak]

Hi there, if you're facing any issues with the app. For best assistance, you can reach out to our support them directly by emailing at [e-mail] and someone will be in touch.

[@johnkinsfather6369]

There is no reason it should be a chore to connect to the Phonack App. Big pain in the butt.

[@KevinLogsdon-x7x]

🎉be

[@larrytatton9315]

You have to fire your usless designers.