Kelly Jura | How user research shaped a brand: a case study | #48

Kelly discusses the rebranding of Screencast-O-Matic to ScreenPal, focusing on the research and user feedback that drove the change. She explains the challenges of aligning brand perception with user needs and managing a global market transition effectively.
👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to [e-mail]
🔎 Do you want to know more? Check out this episode at:
www.uxtweak.co...
Episode highlights
00:01:42 - Combining brand and user experience roles at ScreenPal
00:12:53 - Methods used to validate and select new brand name
00:18:40 - Data-driven rebranding decisions
00:21:07 - Communicating the benefits and value of rebranding to leadership
About our guest Kelly Jura
Kelly Jura is a design leader who is driven by the ways that people interact with ideas. Throughout her career, she leverages her deep understanding of brand and behavior, gaining patents, accolades and widespread public acclaim on the way.
🔎 Where to follow Kelly
LinkedIn: / kellyjura
Website: kjura.com/
About this podcast:
Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.
🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: www.uxtweak.com/ 👈
🐝 Where to Follow UXtweak:
LinkedIn - / uxtweak
Instagram - / uxtweak
UA-cam - / @uxtweak
Facebook - / uxtweak
Twitter - / uxtweak