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Mariana Salgado | Value of a designer in designing for participation | #50
Mariana discusses her work in participatory design, focusing on immigration policies and public services in Finland. She shares how designers can improve public policy creation, support inclusive dialogues, and turn data into practical outcomes.
👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com
🔎 Do you want to know more? Check out this episode at:
www.uxtweak.com/podcast/mariana-salgado-designing-for-participation/
Episode highlights
00:02:30 - Mariana’s move to Finland
00:04:00 - Using participatory design in Helsinki’s urban development
00:07:30 - Creating a chatbot to improve immigration services
00:11:00 - Designers’ role in shaping public policies
00:15:30 - Immigration Dialogues: Fostering inclusive community discussions
00:23:30 - The power of participatory design in public services
About our guest Mariana Salgado
Mariana Salgado is a senior designer and researcher specializing in service and interaction design with a focus on participatory methods. She produces and hosts Diseño y Diáspora, a podcast on design for social change in Spanish, Portuguese, and English, with 570 episodes and 6,000 monthly listeners, making it the most popular design podcast in Latin America. Currently, Mariana works as a service designer at ICOS ERIC, contributing to the EU project IRISCC.
Her career includes leading Inland Design, a Finnish innovation lab for immigration services, and collaborating on cultural heritage, global health, and participatory projects with diverse communities. Mariana has also worked as a researcher, lecturer, and co-founder of a design studio.
🔎 Where to follow Mariana
LinkedIn: www.linkedin.com/in/marisalgado/?originalSubdomain=fi
Podcast: open.spotify.com/show/6zhzdPlJfgChqWrCnpbyww
👉 Did you know that UXtweak also offers a series of webinars packed with practical knowledge for UX professionals? Check out the episode with Kevin Liang, where he talks about driving strategy in reactive environments: ua-cam.com/video/HZVm112Io4k/v-deo.html&ab_channel=UXtweak
About this podcast:
Welcome to UX Research Geeks, where Tina Ličková, a researcher and strategist, talks with researchers from around the globe about topics that matter to them.
🐝 Brought to you by UXtweak, an all-in-one UX research software. Start your research for free at: www.uxtweak.com/ 👈
🐝 Where to Follow UXtweak:
LinkedIn - www.linkedin.com/company/uxtweak/
Instagram - uxtweak
UA-cam - www.youtube.com/@uxtweak
Facebook - uxtweak/
Twitter - UXtweak
Переглядів: 37

Відео

What is Lean UX? Explained for UX Designers (w/ Process & Principles)
Переглядів 6628 днів тому
🐝 Try UXtweak for FREE: accounts.uxtweak.com/register In traditional UX, the project is built upon requirements and deliverables, such wireframes or prototypes. The goal is to ensure they are as detailed as possible and fulfill requirements set at the start of the project. Lean UX, on the other hand, focuses on making immediate changes to improve the product here and now. So, instead of designi...
Chloe Sharp | Making products that matter | #49
Переглядів 31Місяць тому
Chloe Sharp reveals how research drives innovation, sharing insights on connecting with stakeholders, quantifying ROI, and guiding businesses to create products that matter. 👉 If you have any tips on fantastic speakers from across the globe, feedback, or any questions, we’d love to hear from you too. Reach out to geekspodcast@uxtweak.com 🔎 Do you want to know more? Check out this episode at: ww...
Top 5 User Interview Tools (+ Recruitment Tips) | UXtweak
Переглядів 101Місяць тому
🐝 FREE sign-up to UXtweak: accounts.uxtweak.com/register In this video, we will take a look at the top 5 user interview tools that are popular among UX experts. We'll discuss their pros and cons, how to choose the right tool for YOUR team structure and, as a bonus, we'll give you some practical tips for recruiting user interview participants. 😉 If you are interested in other aspects of conducti...
JTBD Framework in UX w/ Examples | UXtweak
Переглядів 145Місяць тому
🐝 FREE sign-up to UXtweak: accounts.uxtweak.com/register 45% of new companies in the US fail within the first 5 years. Often, it happens because businesses overlook the JTBD or Jobs-to-Be-Done framework. The Jobs to Be Done framework helps understand specific motivations why customers use products. What are they trying to accomplish? How can a specific product help? By applying the JTBD framewo...
Learn UX Storyboarding in 5 Minutes: w/ Steps and Examples | UXtweak
Переглядів 86Місяць тому
Learn UX Storyboarding in 5 Minutes: w/ Steps and Examples | UXtweak
User Centered Design w/ Process & Example
Переглядів 83Місяць тому
User Centered Design w/ Process & Example
Kelly Jura | How user research shaped a brand: a case study | #48
Переглядів 63Місяць тому
Kelly Jura | How user research shaped a brand: a case study | #48
5 UX Research Tools: Must-Haves for UX Designers
Переглядів 902 місяці тому
5 UX Research Tools: Must-Haves for UX Designers
Kate Towsey | Scaling Research Ops | #47
Переглядів 552 місяці тому
Kate Towsey | Scaling Research Ops | #47
UX Secondary (Desk) Research: What It Is & How to Do It
Переглядів 902 місяці тому
UX Secondary (Desk) Research: What It Is & How to Do It
Steve Bromley | The world of games user research | #46
Переглядів 1712 місяці тому
Steve Bromley | The world of games user research | #46
Sarah Doody | Navigating UX careers | #45
Переглядів 3293 місяці тому
Sarah Doody | Navigating UX careers | #45
Noam Segal | Garbage metrics: the case against NPS | #44
Переглядів 603 місяці тому
Noam Segal | Garbage metrics: the case against NPS | #44
A/B Testing with UXtweak
Переглядів 1723 місяці тому
A/B Testing with UXtweak
Zsuzsa Kovacs | Hidden Risks of Surveys | #43
Переглядів 413 місяці тому
Zsuzsa Kovacs | Hidden Risks of Surveys | #43
How to Chain Studies in UXtweak? 4 Easy Steps
Переглядів 814 місяці тому
How to Chain Studies in UXtweak? 4 Easy Steps
Matt Wallaert | Personas vs. archetypes: why personas might not work | #42
Переглядів 1074 місяці тому
Matt Wallaert | Personas vs. archetypes: why personas might not work | #42
5 Most Important Usability Testing Metrics
Переглядів 4194 місяці тому
5 Most Important Usability Testing Metrics
How to Use Funnel Technique in Qualitative UX Research?
Переглядів 1624 місяці тому
How to Use Funnel Technique in Qualitative UX Research?
What is an Empathy Map? + How to create one
Переглядів 1684 місяці тому
What is an Empathy Map? How to create one
5 Things to Look For in a UX Research Repository
Переглядів 1254 місяці тому
5 Things to Look For in a UX Research Repository
What is Evaluative UX Research? w/ Methods & Examples
Переглядів 2024 місяці тому
What is Evaluative UX Research? w/ Methods & Examples
Pamela Escobar | Financial psychology in Mexico with Pamela Escobar | #41
Переглядів 264 місяці тому
Pamela Escobar | Financial psychology in Mexico with Pamela Escobar | #41
4 Common Types of UX Research Bias & How to Avoid It
Переглядів 1465 місяців тому
4 Common Types of UX Research Bias & How to Avoid It
4 Tactics to Win Stakeholder Support for UX Research
Переглядів 1595 місяців тому
4 Tactics to Win Stakeholder Support for UX Research
How to Write a UX Research Report? 5 Tips
Переглядів 9385 місяців тому
How to Write a UX Research Report? 5 Tips
How to Analyze User Interview Notes? Step-by-Step Process (+ Bonus Tip!)
Переглядів 2775 місяців тому
How to Analyze User Interview Notes? Step-by-Step Process ( Bonus Tip!)
How to Find Participants for UX Interviews? A Practical Guide
Переглядів 1875 місяців тому
How to Find Participants for UX Interviews? A Practical Guide
User Interview Questions: How to Ask Correctly?
Переглядів 3575 місяців тому
User Interview Questions: How to Ask Correctly?

КОМЕНТАРІ

  • @uxtweak
    @uxtweak День тому

    🐝 Try UXtweak for FREE: accounts.uxtweak.com/register By focusing on the "jobs" users want to accomplish, the JTBD framework will help you: 👥 Prioritize user outcomes over features; 📈 Identify opportunities for innovation; 🤝 Improve product adoption and usability. Learn how to identify users' jobs and apply the JTBD framework with our full video: ua-cam.com/video/SJjIB5tiAE4/v-deo.htmlsi=oxLftpXt69g2gTua

  • @uxtweak
    @uxtweak День тому

    Try UXtweak for FREE: accounts.uxtweak.com/register 🐝 🧐 To learn more about key UX research tools for UX designers, check out our video: ua-cam.com/video/rDb7VcE_PW0/v-deo.htmlsi=P7hZsdv_TAjImA-e

  • @McOsTa537
    @McOsTa537 2 дні тому

    The music is distracting and makes it hard to follow your voice cause it's too loud. Could be me and my ADD but I'm sure I won't be the only one. Think about turning it down a little on your next one.

    • @uxtweak
      @uxtweak 2 дні тому

      Thanks a lot for your feedback! We'll make sure to lower it in the next videos 🐝

  • @czheng9227
    @czheng9227 2 місяці тому

    Thanks for the tips. Very helpful!!

  • @zerotoux
    @zerotoux 2 місяці тому

    Woohoo! Thank you UXtweak for having me, Marek for being a great host, and those who asked questions!

  • @tadeadamjak7382
    @tadeadamjak7382 2 місяці тому

    This was great! Thank you Kevin and UXtweak

  • @由美子玉田
    @由美子玉田 2 місяці тому

    そのようなビデオ録画を続ける

  • @thimiradk
    @thimiradk 2 місяці тому

    helpful

  • @gfaydark
    @gfaydark 2 місяці тому

    Ux does not happen for startups

  • @neharsultana4457
    @neharsultana4457 3 місяці тому

    does the video have any sound or is it only to show the steps?

    • @uxtweak
      @uxtweak 2 місяці тому

      @neharsultana4457 hi! In this video, we only show the steps, it doesn't have any sound.

  • @pigfaticecream
    @pigfaticecream 3 місяці тому

    NNgroup Kim's explain about UX / CX on UA-cam made me mad confused , also the NN group UA-cam video comment section was off. This video made me understand a bit better. thank you.

    • @uxtweak
      @uxtweak 3 місяці тому

      Thank you for your feedback! We are very happy our video was helpful.

  • @CristianBase
    @CristianBase 3 місяці тому

    How often and what is the best time to use it during the day?

  • @SahityaKashyap-c5q
    @SahityaKashyap-c5q 3 місяці тому

    very helpful

  • @giordanoflorian6089
    @giordanoflorian6089 3 місяці тому

    is there any way for conducting the A/B prototype test directly on a mobile device? Still using Figma

    • @uxtweak
      @uxtweak 3 місяці тому

      @giordanoflorian6089 thank you for your question. You can run A/B tests on mobile using Figma with our tool, here is the link: www.uxtweak.com/prototype-testing. Just upload your Figma link to the study setup and select "mobile only" or "desktop and mobile" option for the test. Good luck! 🐝

  • @StevePerry-j9n
    @StevePerry-j9n 3 місяці тому

    Disagree. Years ago in theory, it may be used in a more advanced way during criminal investigations but this 5 whys in reality just makes the participant feel really uncomfortable.

  • @uxtweak
    @uxtweak 4 місяці тому

    🐝 Want to learn more about service blueprints and how to create a service blueprint diagram? Watch our full video on our channel!

  • @uxtweak
    @uxtweak 4 місяці тому

    🐝 What to learn more about creating a good UX persona for your UX research? Watch the full video on our channel

  • @uxtweak
    @uxtweak 4 місяці тому

    🐝 We are happy to announce that our full survey report "How to Deal with Stakeholders' Resistance to Research" is OUT! To learn new tips and statistics that can help you secure stakeholders’ buy-in, check out our article: blog.uxtweak.com/how-to-deal-with-stakeholders-resistance-to-research/

  • @uxtweak
    @uxtweak 4 місяці тому

    🐝 Let's take a quick look at an example of a service blueprint. If you want to have a more detailed example, watch the full video on our channel. And if you need a service blueprint template, check out our article: blog.uxtweak.com/service-blueprint/

  • @uxtweak
    @uxtweak 4 місяці тому

    🐝 How do you visualize points of contact a customer has with a business in an organized and chronological way? You use a service blueprint! To learn how to create a good service blue print, watch the full video on our channel

  • @uxtweak
    @uxtweak 4 місяці тому

    🐝 What to learn more about creating a good design brief? Check out our full video on our channel

  • @uxtweak
    @uxtweak 4 місяці тому

    🐝 Did you know that card sorting tools can be a great help when it comes to creating an affinity map? Check out the full video on our channel!

  • @uxtweak
    @uxtweak 4 місяці тому

    🐝 Affinity mapping is a technique that helps you organize a large number of ideas or information into related group. Want to learn how to create an affinity map? Check out the full video on our channel

  • @uxtweak
    @uxtweak 4 місяці тому

    User Scenarios are a very useful tool for UX researchers. You can use them alongside empathy and user journey maps, to create UX personas or with user stories to create empathy for the users. Want to learn more? Watch the full video on our channel🐝

  • @uxtweak
    @uxtweak 4 місяці тому

    Touchpoints are various moments of user interaction with a product during each journey phase. By analyzing them you better understand specific actions, feelings and goals users have at each step of the journey. If you want to learn more about Affinity Mapping, check out the full video on our channel!

  • @uxtweak
    @uxtweak 4 місяці тому

    Curious about the difference between user stories and user scenarios? We got you covered. And if you want to learn more, don't miss out on our full video on our channel !

  • @uxtweak
    @uxtweak 4 місяці тому

    Want to learn more about creating a good design brief? Watch the full video on our channel 🐝

  • @StevePerry-j9n
    @StevePerry-j9n 4 місяці тому

    I disagree with most of the advice given here. Feelings and opinions and desires are so low quality, there are many more effective approaches to gain feedback. Clue...don't ask! Watch and then dig.

  • @StevePerry-j9n
    @StevePerry-j9n 4 місяці тому

    I disagree with most of the advice given here. Feelings and opinions and desires are so low quality, there are many more effective approaches to gain feedback. Clue...don't ask! Watch and then dig.

  • @Mangroove-y6h
    @Mangroove-y6h 4 місяці тому

    thank you.....

  • @catalystx4u
    @catalystx4u 4 місяці тому

    nicely explained...appreciate it 🤩🤝🙏 (🤩Looking forward to more...)

  • @marikaalpis9037
    @marikaalpis9037 4 місяці тому

    Hi! Thanks for the video, it is very helpful. Is it possible to combine the user journey map and user flow into one visual? If yes, are there any examples available?

  • @uxtweak
    @uxtweak 5 місяців тому

    Want to learn more tips on creating a good user journey map? Check out our full video about User Journey Maps on our channel! @uxtweak #userresearch #uxresearch #userjourney #uxdesign #ux

  • @uxtweak
    @uxtweak 5 місяців тому

    User Journey Maps are a great way to empathize with users. However, creating one is not always as simple as we’d like. To discover actionable tips on how to create a User Journey Map, check out our full video on our channel 🐝

  • @vedantmahajan4185
    @vedantmahajan4185 5 місяців тому

    background sound is lousy... do something about it. It fits in some parts of video though, but not in entire vid.

  • @aramfree
    @aramfree 6 місяців тому

    you can also dump the data in GPT and say create affinity map out of everything. Double check for result because some info are not accurate (from my experience). Use the newest GPT for the best result.

  • @luisaperez8932
    @luisaperez8932 6 місяців тому

    Thanks for the tutorial. Very helpful. UXtweak offers a free plan for tree testing and card sorting or only a free trial? thanks

  • @memories_catcher6791
    @memories_catcher6791 6 місяців тому

    Thanks for sharing really helpful content

  • @jalynknirk3173
    @jalynknirk3173 6 місяців тому

    The background music is very loud.

    • @uxtweak
      @uxtweak 6 місяців тому

      Jalyn, thanks a lot for your feedback! We will make sure to fix this issue in our future videos.

  • @asmamenai7973
    @asmamenai7973 6 місяців тому

    thank u so much for this video

  • @3dlise
    @3dlise 6 місяців тому

    your music is so loud compared to your voice btw

    • @uxtweak
      @uxtweak 6 місяців тому

      Thanks a lot for your feedback. We'll make sure to fix this in the upcoming videos!

  • @diyadodiya6026
    @diyadodiya6026 7 місяців тому

    you guys are doing good it really helps me to understand this concept keep it up! :)

  • @DimaSofiyuk
    @DimaSofiyuk 7 місяців тому

    Alex, your video on usability testing is an eye-opener! It’s essential for designers to realize that our assumptions often differ from the actual user experience, which is why testing is crucial. I use the free version of Plerdy on my site because it helps me catch usability issues early by monitoring how real users interact with the design, just like the principles you described. Really makes a difference! 👍

  • @parmeshchopra
    @parmeshchopra 7 місяців тому

    This is a very good channel. Surprised not many views here. Good job anyways guys. Keep it up

  • @parmeshchopra
    @parmeshchopra 7 місяців тому

    Well made video. Good production value. Very helpful. Thanks a ton.

  • @Wordskies7
    @Wordskies7 8 місяців тому

    clear and concise. great video, thank you

  • @yumiuyeta6803
    @yumiuyeta6803 8 місяців тому

    The music is too loud

  • @InOrlando
    @InOrlando 9 місяців тому

    I really don't like your brand, lol. I appreciate what you guys are doing, though, and thank you for this video.

  • @uichakir836
    @uichakir836 9 місяців тому

    thanks !

  • @ChayonShaahOfficial
    @ChayonShaahOfficial 10 місяців тому

    Amazing man...