The only reason I gave you a thumbs down is because you did not explain how to sync the bases together. You only explained how to plug in the cable. I’ve been selling these for many years and if you’re going to do an instructional video, please add more commentary and detailed instructions.
Hello, we are very sorry to hear about this. Please feel free to contact us with any questions at 855-294-3434 or via our live chat on our website. Thank you.
The only reason I gave you a thumbs down is because you did not explain how to sync the bases together. You only explained how to plug in the cable. I’ve been selling these for many years and if you’re going to do an instructional video, please add more commentary and detailed instructions.
Doesn't work for me at all, it used to, then one day sync just stopped. Had a technician come by and he couldn't figure it out.
Hello, we are very sorry to hear about this. Please feel free to contact us with any questions at 855-294-3434 or via our live chat on our website. Thank you.
Where can I get a sync cord? Also where can I replace the remote?
Hello, please contact us at (855)294-3434 so that we may better assist you. Thank you.
Call the customer service # on the manual.
Does this work on ergos