ok, this was the ANSWER I had been looking for. Ordered your kit, removed print head, flushed the yellow as that nozzle was my main issue. THANK YOU! Saved me from having to buy a new printer after just purchasing new inks thinking that the cheaper inks were to blame.
This worked on an 8600 Pro. I had to perform the cleaning 4 times (the video warns that twice is the max, but I figured I had nothing to lose really) and the head is clean. Much cheaper than a new printhead or a new printer! Make sure to apply enough pressure so that the stream of fluid is exiting the printhead up and down the entire length of the head. My first attempt I didn't use enough pressure because I was afraid of bursting the bladder in the head.
Don't disconnect the print head unless the power is off or it could burn the circuit board, this came from an online instruction sheet just want to mention that
Wow...i did not have the syringe so just cleaned it off with dry towel a lot of ink on the back and bottom of an HP8630 and it worked! I am impressed....will order the cleaning kit though for next time. THank you, saved a printer!
I think this is it. I had to do a lot of printing for a while and then quit for a year or so, but the black didn't work after that. Bought all new cartridge's and it still didn't work. Bought new ones again and it still didn't work. I can print all the other colors, so I new it was the black cartridge's. Saw this and just ordered the cleaning kit. Thanks :)
Hi - I'm looking forward to trying this - I've changed the black ink 3 times and every time it says K cartridge problem. One thing I couldn't decipher in your video is how much solution to squirt in each ink port (can't remember the name sorry!) Thanks so much! Tina
Hi Tina, If you are having issues with a particular color the just apply solution to the one nozzle. You can apply as mush as you think is necessary the more the better. Hope this helps.
On my HP 8610 Pro, there are small gold "pins" in the printhead cartridge slots, that touch the circuit board on each cartridge when they are installed. One of the pins inside the magenta slot fell out and I got it out, Is there a way to put the small gold pin back in place? I read one tech bulletin from HP-said if the pins are loose you can straighten them up, but it did not talk about putting the pin back in place. Any help Greatly Appreciated!
I would unplug the power cord after getting the printhead where it stops, then remove and flush the head, then after replacing it plug the power cord back in. Never a good idea to work on any equipment with power to it.
My error said "out of ink" and even though it had OEM cartridges with plenty of ink, but it wouldn't print. I cleaned the contacts on the cartridges (and what looks like an optical glass eye) and it worked, but I'm thinking there could be similar "receptors" on the print head that could have been cleaned. Are there? Thanks!
Warning: protect your eyes, or stand clear, during this operation. One of my print heads was blocked to the point that the liquid squirted right back at me - onto the lens of the glasses I was luckily wearing. This video was otherwise great, the other print heads were cleaned exactly as described.
Hi I have an issue on my 8610 printhead. It won’t align. Black ink won’t work despite new cartridge. I do find the black cartridge does not spring load like the other cartridges do. Does this suggest I need a new print head, or should I use cleaning liquids to unclog the black nozzle? All help appreciated?
Hello, My HP8620pro printer displays the following message: "The print head appears to be missing, not detected, or not properly installed". Do you have a solution ? Thank you and regard.
Same. Just tried the instructions in this video....didn’t work....read another commment stating that multiple cleanings worked for him... guess I’ll try that as I have nothing to lose but time....but if anyone else found a different solution, that would be great.
Glad to hear that! If you or anyone reading this would like to donate $1-$5 to support the channel It would be very much appreciated, thank you. Click Here: paypal.me/BestPrinters
I have this printer and have been printing well. The yellow ran out of ink and replaced it with a new cartridge and I have an error that says cartridge is damaged (I have tried three different cartridges). I tried to clean the printhead 3 times and the fluid flows through the yellow nozzle very easy now but I continue to get the same error message. HP is not helpful at all and the printheads are $140 for an eight year old printer and I don't have enough to buy one or a new printer right now. How can I fix this? Thanks
I have this exact printer. What if my printer just says, my printer appears to be missing, not detected or incorrectly installed...am I supposed to see which color is out? It do not see a notice about a specific color. I was using HP's ink program. a message of the printhead is either in incorrectly
I've got the same model but it is dusty... and it says printhead is not detected... what should I do? Is it a good idea to wash printhead with that green tiny board? You just did that
I bought one of these printers several years ago at Best Buy for $100.00 on sale. Got my girlfriend the same one and she has only used hers maybe once. Hers says no printer head or missing printing head. Am I right to go ahead and clean it like you did, and what type of solution should I clean it with.
Hello i’ve been using my HP OfficeJet Pro 8610 I had to replace the paper tray came all the way out now I can’t put it back in I don’t know what I’m doing wrong I’ve had this printer for a while nothing like this has ever happened what am I doing wrong
The fluid came through all colors except the magenta is pushed so hard the fluid squirted out....I tried pumping in and out on the magenta but it didn't want to flow out.....thoughts?
@@BestPrinters Thanks for the video. My HP 8610 printer has the following message “The printhead appears to be missing, not detected, or incorrectly installed. I took it out and put it back in as you showed in the video and I couldn’t fix it. Can you please teach me how to fix this? Thanks again.
It looks like you are submerging the electrical contacts into the ink that is expelled from the printhead as you’re cleaning it. Does this not damage the contacts or is it okay to just wipe them down afterwards?
I ordered the printhead cleaning kit (as linked) but the tube is sooooo small that I am unable to adhere it to the printhead nozzle end. It was a challenge to place it on the syringe but I did it because no springs were in the way. Suggestions?
my printer is showing "the printhead appreas to be missing, ot detected or incorrectly installed. Error code Oxc19a0002. I tried taking the ink out and the print head, replaced and still shows. It worked fine yesterday without touching anything.
Unfortunately, the printhead cleaning kit arrived with a piece of tubing that did not go over the syringe tip OR the printhead nozzle. It was completely freaking useless.
The silicone tubing does fit. It is a tight fit so that cleaning solution doesn’t escape. I know it fits because I have set up the kit countless times myself.
After using my 8610 intensively for a couple of months, I find inside the printer, tiny bits of ink have splashed and accumulated all over the inside. Do you find similar problem?
@@carolkruger5685 it because the plastic cover on the paint popped up if you push the water too hard ,during the cleaning u have to be very gentle,i damaged mine too
@@BestPrinters thank you for the quick response. Do you think it would be worth it to just replace my current printer with a new one entirely or to get a new printhead? $145 is a bit steep and I'm thinking of getting a new all-in-one printer which seems to be roughly the same price anyways.
I watched your video and ordered not only the bottle of cleaner from Amazon, but also the compressed air that some of your audience had a good experience with. I was so disappointed in the cleaner from Amazon. The tube is not as large as in your video. It would not easily slide on to the tip of the hypodermic, and also not on the tips of the printer head. Because of that, my effort was only partially successful. I had the same problem with the tube that came on the compressed air can.
sir my printer show me missing or failed printhead (the printhead appears to be missing, not detected,or incorrectly installed ) these word show me . sir Tell me whats problem my printer
Ever figure out the problem? Just cleaned according to the instructions on this video ....still saying the same thing though. Don’t want to give up on this 140$ value printer but it’s basically a paperweight if I can’t figure out what’s wrong....printheads for it cost like 80$
This is so wrong. There is a small computer board on the other side. Why are you putting any fluid/ water/ alcohol or anything like that soaking it in fluid. Really. I have a degree in physics and astronomy and I would never do this.
The type of fluid being used is specific for this type of usage. As long as it is dried before reinstalling everything will be fine. I have done it many times with no problem. Also I have a newer method that includes doing the cleaning with a syringe, if you are uncomfortable with this method. You can reference this video for the new method, ua-cam.com/video/ENHNRIwHiKc/v-deo.html
ok, this was the ANSWER I had been looking for. Ordered your kit, removed print head, flushed the yellow as that nozzle was my main issue. THANK YOU! Saved me from having to buy a new printer after just purchasing new inks thinking that the cheaper inks were to blame.
You're very welcome! Happy to help, and I appreciate the kind comment!
This worked on an 8600 Pro. I had to perform the cleaning 4 times (the video warns that twice is the max, but I figured I had nothing to lose really) and the head is clean. Much cheaper than a new printhead or a new printer! Make sure to apply enough pressure so that the stream of fluid is exiting the printhead up and down the entire length of the head. My first attempt I didn't use enough pressure because I was afraid of bursting the bladder in the head.
Your video SAVED my $500 HP8610. Thank you!!!
I am so glad to hear that!
Don't disconnect the print head unless the power is off or it could burn the circuit board, this came from an online instruction sheet just want to mention that
Could you share that sheet please? Official HP one about replacing the print head does not mention this: support.hp.com/gb-en/document/c04091615
Wow...i did not have the syringe so just cleaned it off with dry towel a lot of ink on the back and bottom of an HP8630 and it worked! I am impressed....will order the cleaning kit though for next time. THank you, saved a printer!
Forom one IT person to another Sir thank you. You are Legit.
I use Compressed gas duster can to blow ink out and it worked great. Could not wait weeks for his cleaning kit.
I think this is it. I had to do a lot of printing for a while and then quit for a year or so, but the black didn't work after that. Bought all new cartridge's and it still didn't work. Bought new ones again and it still didn't work. I can print all the other colors, so I new it was the black cartridge's. Saw this and just ordered the cleaning kit. Thanks :)
Awesome, good luck!
Compressed air did the trick. THANK YOU!
Use Cleaning kit for better results HP Cleaning KIT: geni.us/wArXsZT
What is solutions plz
Hi - I'm looking forward to trying this - I've changed the black ink 3 times and every time it says K cartridge problem. One thing I couldn't decipher in your video is how much solution to squirt in each ink port (can't remember the name sorry!) Thanks so much! Tina
Hi Tina, If you are having issues with a particular color the just apply solution to the one nozzle. You can apply as mush as you think is necessary the more the better. Hope this helps.
Worked like a charm! Thank you 🙂
On my HP 8610 Pro, there are small gold "pins" in the printhead cartridge slots, that touch the circuit board on each cartridge when they are installed. One of the pins inside the magenta slot fell out and I got it out, Is there a way to put the small gold pin back in place? I read one tech bulletin from HP-said if the pins are loose you can straighten them up, but it did not talk about putting the pin back in place. Any help Greatly Appreciated!
I would unplug the power cord after getting the printhead where it stops, then remove and flush the head, then after replacing it plug the power cord back in. Never a good idea to work on any equipment with power to it.
Thank you very much! You are very clear and easy to filliw.
*to follow
You're welcome!
What if the printer says print head appears to be missing ?
use the solution in the video. It works and it is really easy.
My error said "out of ink" and even though it had OEM cartridges with plenty of ink, but it wouldn't print. I cleaned the contacts on the cartridges (and what looks like an optical glass eye) and it worked, but I'm thinking there could be similar "receptors" on the print head that could have been cleaned. Are there? Thanks!
Yes, there are receptors on the actual printhead.
What would you do if it says “the print head appears to missing, not detected, or incorrectly installed” ?
Were you able to figure this out? Im having that issue
This means very carefully unscrew the back panels and use lens cleaner wipes VERY gently on each connection. Then after it DRIES, re-attach everything
Thank you. Very helpful.
Warning: protect your eyes, or stand clear, during this operation. One of my print heads was blocked to the point that the liquid squirted right back at me - onto the lens of the glasses I was luckily wearing. This video was otherwise great, the other print heads were cleaned exactly as described.
Great tip, thank you!
Thank you so much. It works perfectly.
I'm so happy to hear that! Consider subscribing to Best Printers.
Hi I have an issue on my 8610 printhead. It won’t align. Black ink won’t work despite new cartridge. I do find the black cartridge does not spring load like the other cartridges do. Does this suggest I need a new print head, or should I use cleaning liquids to unclog the black nozzle? All help appreciated?
Very helpful and reassuring.
Glad it was helpful!
Great Video! Very helpful!
Glad it was helpful!
Hello,
My HP8620pro printer displays the following message: "The print head appears to be missing, not detected, or not properly installed". Do you have a solution ? Thank you and regard.
Christian Galineo the same with me
Same here
Same. Just tried the instructions in this video....didn’t work....read another commment stating that multiple cleanings worked for him... guess I’ll try that as I have nothing to lose but time....but if anyone else found a different solution, that would be great.
@@twdjt6245 Did it work?
Christian Galineo was
worked like a charm
Glad to hear that! If you or anyone reading this would like to donate $1-$5 to support the channel It would be very much appreciated, thank you. Click Here: paypal.me/BestPrinters
I have this printer and have been printing well. The yellow ran out of ink and replaced it with a new cartridge and I have an error that says cartridge is damaged (I have tried three different cartridges). I tried to clean the printhead 3 times and the fluid flows through the yellow nozzle very easy now but I continue to get the same error message. HP is not helpful at all and the printheads are $140 for an eight year old printer and I don't have enough to buy one or a new printer right now. How can I fix this? Thanks
I have this exact printer. What if my printer just says, my printer appears to be missing, not detected or incorrectly installed...am I supposed to see which color is out? It do not see a notice about a specific color. I was using HP's ink program.
a message of the printhead is either in incorrectly
If i needed to print candle labels will this printer do ir for me if I gotten avery lable templates
Any comment is welcome
I've got the same model but it is dusty... and it says printhead is not detected... what should I do?
Is it a good idea to wash printhead with that green tiny board? You just did that
You placed the side that has a PC board and the connector down, and it gets ink and water all over it. Is that not a problem?
No, as long as you pat it dry and it dries for 12 hrs.
I bought one of these printers several years ago at Best Buy for $100.00 on sale. Got my girlfriend the same one and she has only used hers maybe once. Hers says no printer head or missing printing head. Am I right to go ahead and clean it like you did, and what type of solution should I clean it with.
me too
Thanks for how to remove thee module with the lever.
The print head slot moved to the right when I was cleaning the head and I can’t put it back now, what should I do ?
Hello i’ve been using my HP OfficeJet Pro 8610 I had to replace the paper tray came all the way out now I can’t put it back in I don’t know what I’m doing wrong I’ve had this printer for a while nothing like this has ever happened what am I doing wrong
The paper tray should sit flush against the printer.
The fluid came through all colors except the magenta is pushed so hard the fluid squirted out....I tried pumping in and out on the magenta but it didn't want to flow out.....thoughts?
Warm up the solution
Hi recently I have had an incident with my print head where it says that my print head is missing or failed printhead do you have any reccomendations
you can purchase the solution from amazon and it only costs 15.00 and it works
I’m having the same problem, hoping this helps or will buy a new printer over the cost of a printhead.
Jamie Frizado apparently I got super lucky we had a power outage and when the power came back on it fixed itself
What if on one of them the cleaning doesnt go through at all?
If you warm up the solution it should be able to break through.
Good video though I don’t see your kit name.
here's the link Printer Cleaning Kit (Click Here!): geni.us/wArXsZT
@@BestPrinters Thanks for the video. My HP 8610 printer has the following message “The printhead appears to be missing, not detected, or incorrectly installed. I took it out and put it back in as you showed in the video and I couldn’t fix it. Can you please teach me how to fix this? Thanks again.
It looks like you are submerging the electrical contacts into the ink that is expelled from the printhead as you’re cleaning it. Does this not damage the contacts or is it okay to just wipe them down afterwards?
Did you ever get an answer? Wondering same thing...
He doesn’t talk about making sure it dried but the solvent has to dry completely before re-installation
how do you dispose of the used cleaning solution?
if I have a syringe, where can I buy the tubing and can't I just use water?
The reason I seek the kit is you don’t want to use water it can damage the electrical components.
I ordered the printhead cleaning kit (as linked) but the tube is sooooo small that I am unable to adhere it to the printhead nozzle end. It was a challenge to place it on the syringe but I did it because no springs were in the way. Suggestions?
waterpick for teeth
Great Tut. Thank you
My printer is HP Office jet Pro 86q0 and it is giving out Paper Jam error, but there is no paper found in the printer. Please what am to do. Thanks
I always hate when that happens, unfortunantely I dont have a solution for that.
I have the 8610 and i am getting no ink when i print what so ever, any ideas?
my printer is showing "the printhead appreas to be missing, ot detected or incorrectly installed. Error code Oxc19a0002. I tried taking the ink out and the print head, replaced and still shows. It worked fine yesterday without touching anything.
Unfortunately, the printhead cleaning kit arrived with a piece of tubing that did not go over the syringe tip OR the printhead nozzle. It was completely freaking useless.
The silicone tubing does fit. It is a tight fit so that cleaning solution doesn’t escape. I know it fits because I have set up the kit countless times myself.
After using my 8610 intensively for a couple of months, I find inside the printer, tiny bits of ink have splashed and accumulated all over the inside. Do you find similar problem?
Yes, this does happen over time. You can clean the inside of it with a damp towel.
@@BestPrinters Thanks
@@carolkruger5685 it because the plastic cover on the paint popped up if you push the water too hard ,during the cleaning u have to be very gentle,i damaged mine too
Does this help with "Missing or Failed Printhead" error?
Yes potentially but the real solution is to purchase a new printhead which you can find in the description of this video.
@@BestPrinters thank you for the quick response. Do you think it would be worth it to just replace my current printer with a new one entirely or to get a new printhead? $145 is a bit steep and I'm thinking of getting a new all-in-one printer which seems to be roughly the same price anyways.
thanks for info
No problem!
Mine is leaving White lines?
I watched your video and ordered not only the bottle of cleaner from Amazon, but also the compressed air that some of your audience had a good experience with. I was so disappointed in the cleaner from Amazon. The tube is not as large as in your video. It would not easily slide on to the tip of the hypodermic, and also not on the tips of the printer head. Because of that, my effort was only partially successful. I had the same problem with the tube that came on the compressed air can.
The tube is small to create a tight fit, so the solution can create more pressure in the printer system.
do I need to use the solution, or can I just use water?
mattkelliecaleb I would use our cleaning kit so that you don’t risk damaging your print head. You can get the cleaning kit here: amzn.to/2D8wpzJ
Jets are not functioning as they should. Colour comes out of the jets but not like a shower type pattern.
excellent
Dont need new black ink? The link is only for color
Here is a new link with black ink, thank you for bringing this to my attention. amzn.to/3HX5ch8
Correction remove the power cord, sorry for the error.
sir my printer show me missing or failed printhead (the printhead appears to be missing, not detected,or incorrectly installed ) these word show me .
sir Tell me whats problem my printer
Ever figure out the problem? Just cleaned according to the instructions on this video ....still saying the same thing though. Don’t want to give up on this 140$ value printer but it’s basically a paperweight if I can’t figure out what’s wrong....printheads for it cost like 80$
The hole in the tube is too small.
No it fits.
I disagree. Shall I send you a photo of the tube and the print head?
I NEED TO CLEAN PRINT HEAD AND NOT CARTRIDGES
Remove the cartridges then!
HP8620 printer will not print in black only if any other color is depleted , what a joke .
Have you tried cleaning the heads?
@@BestPrinters ... HP8620 is built not to print if one other color is depleted. read about it there are articles stating this.
$600 a printer, good for 5-6 years. $100 per year. Just get a new one. Sorry, but that’s how science works.
Maintenance has to be done. Use a continuous ink system and it will last longer.
This is so wrong. There is a small computer board on the other side. Why are you putting any fluid/ water/ alcohol or anything like that soaking it in fluid. Really. I have a degree in physics and astronomy and I would never do this.
The type of fluid being used is specific for this type of usage. As long as it is dried before reinstalling everything will be fine. I have done it many times with no problem. Also I have a newer method that includes doing the cleaning with a syringe, if you are uncomfortable with this method. You can reference this video for the new method, ua-cam.com/video/ENHNRIwHiKc/v-deo.html
I used to solder boards, we cleaned them with tcp or alcohol and a horsehair brush.
Video is extremely too long and remedial!