Ecommerce Shipping and Fulfillment: A Complete Guide

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  • Опубліковано 21 тра 2024
  • Everything You Need To Know about Ecommerce Fulfillment Services.
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    --------------------------------------------
    You put a lot of effort into making sure your customers have a great experience. You approve the images, you tweak your store, and you write the emails, all with the goal of leaving your customers happy.
    But you're probably still asking yourself, "how to ship my products to customers". Ecommerce shipping is a key part of your business. It’s the point where a customer finally experiences your product in person, and it can also represent a major expense in your business, depending on your ecommerce shipping strategy.
    We’ll go over shipping strategy, product packaging, using popular carriers, tracking and insurance, reducing your shipping costs, and delivery options for ecommerce shipping integrations.
    Here is what we’ll cover in this video:
    00:00 Introduction
    00:58 The Cost of Shipping
    04:20 How Much Should I Charge for Shipping?
    06:22 Using a Third Party Logistic Company
    -- RESOURCES -
    ► Ecommerce Shipping Solutions: Shipping Products to Customers bit.ly/3tgBor9
    ► Desktop Shipper info.desktopshipper.com/knowl...
    ► USPS - Shipping Calculator postcalc.usps.gov/
    ► Canada Post - Shipping Calculator www.canadapost.ca/cpotools/ap...
    ► UK Royal Mail - Shipping Calculator www.royalmail.com/price-finder
    ► Australia Post - Shipping Calculator auspost.com.au/parcels-mail/c...
    ► UPS - Shipping Calculator wwwapps.ups.com/ctc/request?l...
    ► FedEx - Shipping CalculatorShipping calculator www.fedex.com/ratefinder/home...

КОМЕНТАРІ • 62

  • @learnwithshopify
    @learnwithshopify  Рік тому +1

    Sign up for the FREE First Day to First Sale Shopify course bit.ly/3UOMqQW

    • @MrLaruzer987
      @MrLaruzer987 Місяць тому

      They will ship me all the customer's orders and I’ll ship it back to the customer on a cheaper price and so I don't buying the product myself and they should be allowed them return

  • @sean8563
    @sean8563 Рік тому +40

    What's annoying is, that everyone was fine with shipping until amazon started offering free shipping, and now everyone expects small businesses to offer free shipping as well. :(

    • @learnwithshopify
      @learnwithshopify  Рік тому +5

      We can't deny it. Free shipping is a very tempting offer to customers and a great strategy for making sales though, right? Even though you're a small business, you can certainly still offer this without losing profit. Actually, when done right, you'll end up earning more profit. If you're considering free shipping or just want to see if it's something you can do in the future, take a look at this blog post: (bit.ly/3mdPHbI) and learn how to use free shipping as a strategy to increase sales. If you ever need help with it, let us know!

    • @Ryo8761
      @Ryo8761 Рік тому +1

      Amazon prime at the beginning free shipping was not offer to most or all products.
      But people still bought the Prime Subscription in it's early stages. While the amount of products that offer free shipping was limited, there were enough products that had free shipping. So, people still stuck around as it had save them enough money if they bought more items and it was convenient enough.
      And eventually Amazon was able to build it's shipping logistics, and the Prime free shipping subscription now offer almost everything free shipping.

    • @Tomthetransporter
      @Tomthetransporter 6 місяців тому

      Hey, I run a national delivery business by my self near Liverpool. I would love to start working with eCommerce businesses. Trust me when I say you are getting ripped off by transport companies.
      My overheads are one person a van and an internet connection. Their overheads are an entire office.

    • @milicamaelissazivanovic8374
      @milicamaelissazivanovic8374 6 місяців тому +1

      Add the shipping price to the full price of the item, then offer free shipping.

    • @Tenzou988
      @Tenzou988 6 місяців тому +1

      Free shipping indeed, when the cost is added into the product xD😂, you guys really believe there is free thing in this world? Profit = growth, do you think people doing business not to make profit? I don’t think so.

  • @victoriadathan2675
    @victoriadathan2675 Рік тому +2

    Thank you soo much for this video! This really breaks down the shipping process and costs for me as I struggle with understanding this the most in my business. Keep up the great work!

    • @learnwithshopify
      @learnwithshopify  Рік тому

      Glad we could help summarize it for you! I always suggest adding shipping costs to your product price so you can offer free shipping. Check out other shipping strategies here: bit.ly/3Vxoe5N. -Rio

    • @Tomthetransporter
      @Tomthetransporter 6 місяців тому

      Hey, I run a national delivery business by my self near Liverpool. I would love to start working with eCommerce businesses. Trust me when I say you are getting ripped off by transport companies.
      My overheads are one person a van and an internet connection. Their overheads are an entire office.

  • @josephcubit7731
    @josephcubit7731 Рік тому +1

    Thanks so much! I was thinking about starting with 3PL awesome.

    • @Tomthetransporter
      @Tomthetransporter 6 місяців тому

      Hey, I run a national delivery business by my self near Liverpool. I would love to start working with eCommerce businesses. Trust me when I say you are getting ripped off by transport companies.
      My overheads are one person a van and an internet connection. Their overheads are an entire office.

  • @aidahanwar7311
    @aidahanwar7311 Рік тому

    thankyou for this!

    • @learnwithshopify
      @learnwithshopify  Рік тому

      You're very welcome, Aidah! Just let us know if you have any questions!

    • @aidahanwar7311
      @aidahanwar7311 Рік тому

      @@learnwithshopify sure! I'm starting to plan out my products and their proper marketing so I'll search for those video guides in your channel first :)

  • @MaiteMugica
    @MaiteMugica 3 місяці тому

    This was super helpful. I'm just kickstarting my business and am realizing there's a lot to consider. One question- I'm starting a very small capsule collection (150 pieces or so to start), mainly to test interest in my product. Is Shopify, or a similar option, the best "first" course of action or am I too small to start off with Shopify?

  • @srikarmanikonda888
    @srikarmanikonda888 11 місяців тому +1

    What are some of the best 3PL companies for smaller merchants?

  • @lynnjr.1842
    @lynnjr.1842 6 місяців тому

    I want to offer free shipping in the lower 48 States. However, I’ll need to charge shipping on orders ordered overseas until I can get fulfillment centers in every country I’m selling in. I suppose I’ll need different websites for each country but all tied to my US fulfillment center. I’m excited about all these new challenges.

  • @learnwithshopify
    @learnwithshopify  Рік тому +2

    Hey guys, please note that the free trial promotion has changed. The free trial period is now for 3 days, after which it will cost only 1$/month for the next 3 months!

  • @gianfilippociao9128
    @gianfilippociao9128 Рік тому +4

    Hi! Nice video very clear but...I want to ask for more informations about customized products and packagins, how it works precisely with 3PL, Dropshipping Agents or Shipping companies?

    • @wenkelvin7644
      @wenkelvin7644 2 місяці тому

      hey ,I think I can help you get supply from oversea for your customized product

  • @superherointraining_
    @superherointraining_ 6 днів тому

    does this app work in South africa, I'm talking about desktop shipper

  • @pajeetsingh
    @pajeetsingh 3 місяці тому

    How much does Amazon spend on logistic per year in US?

  • @erikentrepreneur2000
    @erikentrepreneur2000 2 місяці тому

    Why should I need to download and pay for a monthly app when shopify should have this as a basic feature?

  • @evanmassimino3416
    @evanmassimino3416 3 місяці тому

    I'm guessing you can't use a 3PL if you're dropshipping, correct?

  • @MrLaruzer987
    @MrLaruzer987 Місяць тому

    How do I partner with other retail stores and online companiesies and I will ship to global and local customers? And change them less

  • @abdulwahabbabar98
    @abdulwahabbabar98 Рік тому +1

    Hey there I’ve a question
    So the thing is that I’ve started a 14day free trial on shopify and it ended but after that one of my frnd suggested me the developer option thing
    And I don’t what that is
    So can you drop the link of the video explaining this all??
    Moreover can I shift my previous work there?? So i can continue finishing my store until its ready and then I’ll pay Shopify to publish it online??

    • @learnwithshopify
      @learnwithshopify  Рік тому

      Hi there, Abdulwahab! You may be referring to the ability of a Shopify Partner to create developmental stores, which they would then hand off to their clients: bit.ly/3QyreML.
      This is not intended for use by merchants to create their own stores, but rather for Partners working on developing stores for their clients.
      You can check out our video on creating development stores from your Partner account dashboard here: bit.ly/3n2cKHx.

  • @grannyssecret
    @grannyssecret 9 місяців тому

    I want to know i have to open an store both in amazon and etsy what documentation will be required to send the parcels internationally please tell

    • @learnwithshopify
      @learnwithshopify  9 місяців тому +1

      To confirm, is your store operating on Amazon and Etsy, and not on Shopify? If that's the case, each platform may have different ways of configuring international shipping, so you'll need to consult with each platform's support team directly to receive assistance with this matter.

  • @kristen5561
    @kristen5561 8 місяців тому

    I sold my first order, my measurements were correct and the weight was correct, but when I brought my package the PO said I owed .75 because the labels price was wrong. Not a big deal it was 1 item, but what happens when I drop of 20 packages, if they are all off! What am I missing? TY!

    • @learnwithshopify
      @learnwithshopify  8 місяців тому

      Hey, Kristen. Thanks for bringing this to our attention. If the shipping costs aren't matching with the post office, then we'd recommend reviewing the weight of your products as well as the default saved package - shopify.link/zgBZ. It's also important to note that there's a small discount when purchasing shipping labels from Shopify so that may also explain the difference - shopify.link/8Pa1. Nevertheless, since we're unable to access your account via UA-cam, then we wouldn't be able to say for sure. Feel free to get in touch with us via the Shopify Help Center - shopify.link/D8kd, where we'd be happy to further assist you. Cheers.

  • @MiMilSTAR
    @MiMilSTAR 8 місяців тому

    What do you think about USP? Does it deliver to all parts of the world? Because I want to ship to all countries without exception, please answer me, and what do you think about Aramex? Do you ship to all parts of the world without exception? +Can you tell me how do I know each company to which country it ships to?

    • @learnwithshopify
      @learnwithshopify  8 місяців тому +1

      Hi, there! I recommend contacting the carriers directly to inquire about where they ship to.

    • @MiMilSTAR
      @MiMilSTAR 8 місяців тому

      @@learnwithshopify ok thanks 🌹

  • @pew_rma
    @pew_rma Рік тому

    Hi! Can I just know how do I ship my products I haven’t understood it properly I have made shipping rates and everything but just don’t know how to ship my item.

    • @Ryo8761
      @Ryo8761 Рік тому

      I think that would depend on your internal shipping dashboard.
      For example Woo Commerce word press have plug-ins that integrate all of the major shipping companies UPS, USPS, DHL, FedEx. And from there, based on your product dimenson and weight, it will give you all of the rate from each of those companies.
      Then print the shipping label from the chosen company. And send out your product.

    • @Tomthetransporter
      @Tomthetransporter 6 місяців тому

      Hey, I run a national delivery business by my self near Liverpool. I would love to start working with eCommerce businesses. Trust me when I say you are getting ripped off by transport companies.
      My overheads are one person a van and an internet connection. Their overheads are an entire office.

    • @strandyt6916
      @strandyt6916 4 місяці тому

      NGMI bro

  • @milahafsah
    @milahafsah Рік тому

    just one question if im doing dropshipping and i oder dircetly from the supplier to the costumer what if they have there own box label or how would shipping work then?

    • @rishavgoyal8249
      @rishavgoyal8249 10 місяців тому

      Im also starting soon but from what ive heard, they won’t do that. They know that you are dropshipping so they won’t put their lable or the product invoice in the box

  • @susanfarris4250
    @susanfarris4250 Рік тому +1

    I use USPS via Shipping Easy. Shopify was charging .50 more per USPS package compared to Shipping Easy. Why???

    • @learnwithshopify
      @learnwithshopify  Рік тому

      Hi, Susan. Some shipping apps or providers can have more favorable rates compared to others. It really depends on your unique situation. If you're able to get better rates through another provide we definitely encourage it! -Rio

  • @flawless8576
    @flawless8576 11 місяців тому

    I have a question, if we have our products in our home, do we have to drop them at the local post office in order to ship it ?? Or Is there another way, so that i dont need to the post office at every order ?, Please guide me

    • @learnwithshopify
      @learnwithshopify  11 місяців тому +1

      Hi, Umar. This would depend on your local carrier's options. Where are you located?

    • @flawless8576
      @flawless8576 11 місяців тому

      @@learnwithshopify Pakistan

    • @learnwithshopify
      @learnwithshopify  11 місяців тому

      Unfortunately, Shopify Shipping is not available in Pakistan. Thus, you will need to contact your local carriers to learn if they have pick up options.

    • @flawless8576
      @flawless8576 11 місяців тому

      @@learnwithshopify yea sure, so can i link up local delivery companies with my Shopify store

  • @Ryo8761
    @Ryo8761 Рік тому +4

    Thank you for clearing up my confusion. I did not take into consideration the strategic move of offering a flat rate shipping.
    I saw a company that offer $4 flat rate shipping regardless of the number of items purchased.
    In their marketing, they wrote; "purchase 1 item or 3 items or the entire inventory, still pay $4 flat rate."
    First I went to all the major shipping companies, and none of them offer such a flat rate at $4.
    Then I thought that they went through a shipping consolidation company to get the flat rate and pay a subscription.
    But I didn't realize that the flat rate amount was baked into their price point and the company itself is eating some of the shipping cost.
    I did not think about this strategy because another company was selling the same exact item for $1-$5 cheaper. But I guess it depend on each company's ability to get the lowest price point even if they sell both the same exact item.
    One company profit strategy is volume and another is higher profit margin per unit for the same exact item.

    • @Tomthetransporter
      @Tomthetransporter 6 місяців тому

      Hey, I run a national delivery business by my self near Liverpool. I would love to start working with eCommerce businesses. Trust me when I say you are getting ripped off by transport companies.
      My overheads are one person a van and an internet connection. Their overheads are an entire office.

  • @SRMB1
    @SRMB1 7 місяців тому

    How do I find a 3rd party company to hold and ship my inventory for me that will auto fulfill my orders?

    • @learnwithshopify
      @learnwithshopify  7 місяців тому

      Great question! It requires some research to find third-party fulfillment companies, however, we've done the digging for you and have compiled a list of companies you can check out here: shopify.link/gVvM. Hope that helps!

  • @janarthrlkatgm
    @janarthrlkatgm 10 місяців тому

    I I live in Srilanka, can I actually sell anywhere?

    • @learnwithshopify
      @learnwithshopify  10 місяців тому +1

      Hi, Janarth.
      That's a great question! Yes, you can sell worldwide using Shopify. Shopify is a global e-commerce platform that allows merchants from various countries to create and manage online stores.
      Have you already started your free trial on Shopify?

    • @janarthrlkatgm
      @janarthrlkatgm 10 місяців тому

      @@learnwithshopify hi thank u for the reply....yes I think I am ready to start the trial...so a quick question,so since I want to sell in USA and Canada should I select the country that I am in or the country that I intend to sell in? Any pros n cons?

    • @learnwithshopify
      @learnwithshopify  10 місяців тому +1

      Hey Janarth, thanks for the great question! When you are creating your online store, you will want to add the current location that you reside in. With that being said, you can create shipping zones and rates for the targeted country or locations that you would like to sell in: shopify.link/WY70.

  • @blackrabbit3pl
    @blackrabbit3pl Рік тому +1

    Because you didn't start a business to pack boxes all day 🙂

  • @nabeelshatat3758
    @nabeelshatat3758 9 місяців тому

    I watched half of it and got bored

    • @Tomthetransporter
      @Tomthetransporter 6 місяців тому

      Hey, I run a national delivery business by my self near Liverpool. I would love to start working with eCommerce businesses. Trust me when I say you are getting ripped off by transport companies.
      My overheads are one person a van and an internet connection. Their overheads are an entire office..

  • @oli7120
    @oli7120 6 місяців тому

    It didn't talk about getting products shipped from your manufacturer..