BIGGEST Problem with being a mobile mechanic | Roadside Rescue

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  • Опубліковано 5 жов 2024
  • This is the Biggest thing that gets in the way of being a mobile mechanic. This ONE Problem comes up Over and Over!
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    roadside rescue, automotive technician, mobile mechanic, roadside mechanic

КОМЕНТАРІ • 56

  • @thealliedspy4170
    @thealliedspy4170 День тому +13

    Hayes Mobile Auto Repair has a good rant where he states that you must clearly tell customers, "This is my minimum dollar amount to move my work truck to you and troubleshoot."

  • @DIYDaveOK
    @DIYDaveOK День тому +10

    Friend you *must* start billing a minimum trip charge and not buy parts until you can confirm diagnosis. You're providing a great mobile service and that commands a premium service.

  • @noahadim
    @noahadim День тому +8

    I'm also a mobile mechanic and I feel your pain. 😊

  • @johnsmith-wd5sq
    @johnsmith-wd5sq День тому +8

    I would tell the customer that i have to charge a trip charge even if I cant duplicate the issue while I am there and let them decide if they want me to come!

  • @BV-Auto
    @BV-Auto День тому +3

    Ernest, please bring back the 'Cast Away' look with the long beard. Love ya bro. God bless. 🙏

  • @operationbs7610
    @operationbs7610 День тому +4

    Always charge a trip charge..if they decide to fix you can work it into the bill

  • @daktrllcahobl9455
    @daktrllcahobl9455 День тому +1

    Understood all. I was wondering about these complications of being a mobile mechanic.

  • @tedwilliams8766
    @tedwilliams8766 День тому +6

    your time is worth something. the wear and tear on your vehicle is worth something. to move your business forward, you HAVE to charge for your time. the customer is paying for your tools, your knowledge and skills. i hope your marking your parts up AT LEAST 40%. if your confident about your skills, offer a warranty on your work and parts and up charge 75%.
    i get you want to help people but you have to make a living at it too. everyone has their reasons for charging what they charge. i suggest you get some input from other mobile wrenchers and see what they charge. unless youre offering free diags maybe have a trip charge.
    good luck, buddy.
    btw, what scan tool do you use/have used and what would you recommend? thanks.

    • @coreybabcock2023
      @coreybabcock2023 День тому

      I need to start upping my prices

    • @Angelo80907
      @Angelo80907 День тому

      I always go by “I’m running a profit making business!” My reputation is my warranty and I charge as much as I want as long as I’m cheaper than the Dealer everything works out to where I’m happy and the customer is satisfied.

  • @ocskywatch1
    @ocskywatch1 День тому +3

    Parasitic drain? intermittent bad starter relay ?
    Matthew Parker tends to feature the customer interaction when possible, and clips up the repair
    he has the same issue with wrong parts often, seems like you have to pull the bad part and bring it with you,
    maybe become a parts cannon mechanic seems like the money they save not taking it to a shop could
    be spent up on a few new parts that weren't actually needed or that's the way i think about things
    when working on my cars especially when the part is stock and aged anyway

  • @CC-sj8hd
    @CC-sj8hd День тому +1

    Maybe keep some general maintenance items with you for a top up service in the event that your scheduled job doesn’t go as planned?? The customer will appreciate the extra effort even if you have the wrong part or the issue itself clears and you can still charge a base fee of some sort.

  • @donaldlee6760
    @donaldlee6760 День тому +3

    I love your amazing work ethic and hustle, but you seriously need a business partner that takes over billing. Commenters keep giving you great advice which you are unable to accept due to your kind and generous personality. Being kind and generous is absolutely a competitive advantage in your daily interactions with customers, but if you will let a business partner (ideally your spouse or trusted relative) handle billing you will grow our business and ultimately help more customers. As much as you are talented mechanic and overall good soul, you really suck at running a small business. BTW - I am also highly technical like you and also a terrible business person, it's a pretty common trait among technical people.

  • @Peanut_Time
    @Peanut_Time День тому +2

    Please put a cab in back of your pickup so tools don’t get wet or stolen

  • @BV-Auto
    @BV-Auto День тому +1

    Yeah brother ive had days where i diagnosed several vehicles and charged nothin...made nothing. It happens.

  • @mikeharrison9078
    @mikeharrison9078 21 годину тому +1

    You have to tell customers you have a minimum fee based on travel distance and time diagnosing problems with their vehicle, even if you're unable to fix the problem or if the customer refuses to make any repairs that you tell them are needed.
    All successful plumbing, electrical, and HVAC service companies have minimum fees they charge just to show up. You can always wave the fee if the repair turns out to be worth the trip. You, like everyone else, need to look out for #1.

  • @JDL_MobileRepair
    @JDL_MobileRepair День тому +1

    You forgot one common problem too.
    When you agree to fix one problem, and another one arises.
    Then the client doesnt want to pay until the new problem is fixed as well….
    Thankfully paperwork prevents this from happening

  • @chrxx4327
    @chrxx4327 17 годин тому +1

    I think you need to have a minimum, charge a travel fee or whatever. Make the customer aware up front. Maybe as a rule of thumb just refuse to work intermittent issues and focus on cut and dry fixes.

  • @driveyour5oh284
    @driveyour5oh284 День тому

    Tell them the rav 4 is phenomenal and they should rent one for a weekend so they can experience it.great work bro.jjst stay consistent and great things will come to you.

  • @jeremyTallen1
    @jeremyTallen1 День тому +1

    I thought about being a mobile mechanic but i ended up making more buying cheap cars and fixing them an reselling them.

  • @JohnnyD1993
    @JohnnyD1993 День тому +1

    Did you take the inlet temp of the catalytic converter by any chance?
    Iirc the engine mount comes off and then you can access the starter, but I don't remember how close it to the collector.
    My guess is the converter is on its way out and causing excessive temps, heat soaking the starter. Or there's just a bad brush on the starter and sometimes it catches, sometimes it doesn't.
    If the starter is getting heat soaked it matches your diagnostics of the starter, however that's only a symptom of another failed component.
    Did you run it long enough to check o2 temps?

  • @edy5082
    @edy5082 День тому +3

    A while back I sent you a email about editing.. I am willing to help you out, let me know

  • @kevinmandella
    @kevinmandella День тому

    As someone who has worked on Audi/VW more than I'd like, that honest probably was the right pcv valve, only it's just the diaphragm and cap to essentially rebuild the unit, which isn't that easy to remove but possible, the rubber diaphragm is what goes bad on those usually

    • @kevinmandella
      @kevinmandella День тому

      The whole thing is considered breather valve or oil separator

  • @joeandgod1
    @joeandgod1 День тому

    When a no start wants to start or starts with the spark plugs out, that means the Catalytic converter is plugged up.

  • @nitrous07me
    @nitrous07me День тому

    Wow is that Pacifica a diesel?? Dawm that’s loud 😂

  • @BooneTao
    @BooneTao День тому

    "Intermittent Issues" aren't intermittent issues it becomes more and more. Shops are the only way to diagnosis those kinda issues. Video editing can only be done with a team and post videos you can - just cause your do jobs everyday do the videos that will make most sense to teach people how hard "Mobile Mechanics" jobs are.

  • @grumpysgararge5860
    @grumpysgararge5860 9 годин тому

    1. You are a mobile mechanic, if you get wrong parts, then yes the customer pays the travel.. because they chose to have on site service…
    2. If you are giving someone one discount, then do not give them any other discounts.. like free travel, parts discount, etc.
    3. Please start valuing your time, experience, tooling, etc more, because you are under valuing your self. You should feel ok charging more for your services because they are a premium service…

  • @JackDaniels-v6f
    @JackDaniels-v6f 20 годин тому

    I've seen engines that will start when you remove a spark plug. This is usually a busted cat or restricted exhaust.
    You know the poorman's compression test can tell you a lot of about an engine. Clear flood mode, or disable spark and fuel then crank engine (may need jump starter) to see what it sounds like. If you had no or low compression or flooded engine, the engine will crank freely like a broken timing belt. If you have one or two cylinders with low compression or bad valve, the starter will momentarily speed up when it gets to that cylinder.
    Learn how to listen to the engine when cranking to identify what's wrong. I always use a hands off approach on the initial diagnostics. Once you tear down an engine, it's more difficult or impossible Todo any testing.
    If a cylinder is flooded, you can remove plug, crank it over and clean cylinder out, the. Squirt 3-4 shots of motor oil into the cylinder and recheck compression. This is called wet compression test. This can tell you a couple of things. If cylinder is washed down with fuel, a wet compression test will build up a more normal compression reading. If the cylinder walls are scored or rings are damaged, it will point to a bottom end problem if compression comes up. If it still has no compression with the oil, then you are most likely looking at valve issue or blown head gasket. This is another reason you need to always remove ALL spark plug when. Checking compression. Head gasket could be leaking or blown between cylinders.
    Once you learn the poorman's compression test, you can easily just crank the engine and hear if the mechanical part of the engine is good, or if it has a dead cylinder due to low compression and likely a burnt valve or some other valve train problem.
    Good engine:
    RA-RA-RA-RA-RA-RA
    Bad Cylinder maybe burnt valve:
    ra-ra-ra-ra-RA-ra-ra-ra-RA
    Bad engine due to broke timing belt or chain, similar in cold weather if AL cylinders are flooded:
    raaaaaaaaaaaaaa
    When cranking the starter will momentarily speed up when it gets to the cylinder with very low or no compression. Thus causing a change in the way the starter sounds.
    An old mechanic taught me this my first week at Goodyear in the early 1980s. It's Auto Mechanics 101. Anyone who doesn't use this technique is likely inexperienced.
    You must have a good battery and working charging system. If you don't then you will have lower fuel pump performance and a weak red spark. A good battery is critical when diagnosing a vehicle. Oh you got a weak red spark and it needs a new coil? You better rethink that one.

  • @philh9238
    @philh9238 21 годину тому

    Tell them to bring the van to you and keep it at your house until it acts up

  • @coreybabcock2023
    @coreybabcock2023 День тому

    I wanna be real with you Ernst you seem like your getting burned out and tired alot please take a month spend it with your family and rest up we'll be here when you are refreshed and rested with the way things are in the world spend it with your kids and wife than we are if I was out there I would love to work with you and take off the load and learn new things but yea I hope you rest up

  • @davewallace9048
    @davewallace9048 22 години тому

    Fast clicking is a bad battery!!

  • @coreybabcock2023
    @coreybabcock2023 День тому

    Do you think Charging 50.00 a wheel to replace rotors and pads on a 2020 Hyundai Tucson is ok ?

    • @wilder211
      @wilder211 21 годину тому +1

      @@coreybabcock2023 yes

    • @tedvandell
      @tedvandell 16 годин тому +1

      You'll notice there's usually an additional point something hours book time in service data for each rotor...over top of the time to replace pads.

    • @coreybabcock2023
      @coreybabcock2023 15 годин тому

      @@tedvandell ?

    • @tedvandell
      @tedvandell 15 годин тому +1

      @coreybabcock2023 you should get a little more for the rotor. Those bolts are bigger, tighter, and should get threadlocker. That's more expense for you. And some rotors have screw fasteners that can strip or size. Couple more $$ for the rotors.

    • @coreybabcock2023
      @coreybabcock2023 6 годин тому +1

      @@tedvandell those rotor screws are not nessary to replace

  • @zacb7427
    @zacb7427 День тому +2

    Wait and see you have time to waste, thats the problem too you wasting time. Might as well just get a job pal you got family to feed.

  • @ZEROOOOOOOOOOOOOOO00
    @ZEROOOOOOOOOOOOOOO00 День тому +2

    Don’t purchase any parts in advance of laying eyes on the job. Bought starter for nothing, bought pvc valve 30 minutes away that was wrong. 🙄😏🤔

    • @frugalprepper
      @frugalprepper День тому +4

      You just put it on you account and bring it back next time you pickup if you don't need it. I used Advance, but most parts stores don't have a problem doing this for commercial accounts.

    • @coreybabcock2023
      @coreybabcock2023 День тому

      ​@@frugalprepperwell how can I do a commercial account ?

  • @JustAverageJeff
    @JustAverageJeff День тому +2

    I hope you started charging a minimum don't even go look at something for less than $50-100 even if you spend 5 minutes on it don't touch it and go on your way, still charge that minimum. You can miss out on like 90% of the profit you could make if you charge by the hour and not by the job, please don't provide a service and charge by the hour the customer is robbing you if you are. I really hope you have an LLC and that you itemize your deductions and you are not a sole proprietor taking the standard its not worth it when you own your own business it's meant for W2 employees. All businesses should have a goal of $0 profit every year not that you don't make profit just that you went and grew and bought assets with the profit you did make so you don't owe any taxes the sales tax was all the tax you paid.

    • @firstlast---
      @firstlast--- День тому +2

      Good advice

    • @zacb7427
      @zacb7427 День тому +2

      And commercial insurance too

    • @tedvandell
      @tedvandell 15 годин тому

      Hourly rate with a minimum upfront price when they call. You can always discount the price after you're done if you're inclined, but that's your choice. Not there's. You have to earn a minimum, or your business will fail. You can thrive if you require clients to pay for your costs when providing your valuable service. Do it upfront when you first talk on the phone. It weeds out most of the unprofitable jobs before ever leaving the shop.

    • @tedvandell
      @tedvandell 15 годин тому +1

      You can itemize as a sole proprietor and minimize tax liability. However, your home and personal possessions are not protected as they mostly are if you get an LLC.

    • @JustAverageJeff
      @JustAverageJeff 12 годин тому +1

      @@tedvandell different tax breaks and deductions between LLC and sole proprietorship as well.