Hi Heidi, it is normal for our machines to be loud especially when they are brand new. If you are concerned it may not be operating correctly we have machine experts available to help at 1-800-562-1465.
I realized that by double clicking on the button the light turns green and less coffee comes out, could you tell me what sizes for each capsule when I double click on the button?
Olá Matheus, como vai? Caso a extração do café não tenha sido realizada da maneira desejada, pedimos que entre em contato conosco em uma das nossas redes sociais via mensagem direta, iremos te auxiliar por lá.
Para dimiuir a quantidade de extração do café, orientamos que mantenha o botão pressionado até atingir o volume desejado e interrompa em seguida. Ressaltamos que caso tenha dúvidas sobre os procedimentos, estamos à disposição em nossas redes sociais via mensagem direta. Até mais.
Necesitas usar la app para q te diga lo q secede. Assegura q la maqina este registrada a su telefono. Mi maquina hacia lo mismo y usando el App, me dijo q no reconocia el Cafe. O sea, no podia leer el Barcode bajo el Cafe.
Hi, Adrian. While both, Vertuo Pop and Pop+ machines use our patented Centrifusion™ technology to brew all Vertuo capsules, including the oversized Alto, Pour-Over Style, and Cold-Brew Style, the Pop has a smaller water tank placed behind the machine, and will be sold at retailers in Licorice Black and Dark Gray. The Pop+ has a larger water tank, located on the side of the machine, with a wide variety of colors, available on our website, at Nespresso Boutiques and select retailers, as well.
Oh no! We're terribly sorry to learn that you've been experiencing difficulties with your machine. Kindly note that although our machines offer no precise control of the water’s temperatures, you may certainly obtain hotter brews by following these steps: - If you drink your coffee with milk, ensure that it is also warm or hot so that the coffee’s temperature will not drop drastically when poured in. - Use a perfectly sized cup for your extraction. - Rinse the cup beforehand with hot water for greater heat retention. If you notice that the water’s temperature does not change or even lowers, rest assured that our machine specialists are always available and will be happy to help. You may reach us at 1.855.325.5781. Cheers!
Look at the head on that thing!!!!! Oh my God. I've gotta have one. I'm sending this to everyone I know..... Hopefully someone wants it as a gift so I can have a reason to see how it works in person. No, jk....
This is one of the worst machines! Second one that doesn't work! If you want to keep replacing then this is for you! Like i said this is my second one! Not working out of the box
❤love it thanks to my daughter and her husband what a great christmas present I love it ❤
Katie, we are so happy you like it! May your life be full of happiness and great coffee ✨ ☕
I just got my Nespresso Vertuo last night. I won it at a company holiday party.
It is REALLY loud while brewing. Is this normal?
Hi Heidi, it is normal for our machines to be loud especially when they are brand new. If you are concerned it may not be operating correctly we have machine experts available to help at 1-800-562-1465.
I realized that by double clicking on the button the light turns green and less coffee comes out, could you tell me what sizes for each capsule when I double click on the button?
Olá Matheus, como vai? Caso a extração do café não tenha sido realizada da maneira desejada, pedimos que entre em contato conosco em uma das nossas redes sociais via mensagem direta, iremos te auxiliar por lá.
@@nespresso ela foi realizada de maneira correta. Eu só queria saber pra quanto que diminuiu a extração de cada cápsula quando se aperta o botão 2x?
Para dimiuir a quantidade de extração do café, orientamos que mantenha o botão pressionado até atingir o volume desejado e interrompa em seguida. Ressaltamos que caso tenha dúvidas sobre os procedimentos, estamos à disposição em nossas redes sociais via mensagem direta. Até mais.
@@nespresso nnkijiiuuuu
When you double click, it instructs the machine to brew any capsule as an espresso size.
Mi maquina no hace nada solo se lava, pero a la hora de hacer café parpadea la luz y luego se pone en roja, que puede ser?
Necesitas usar la app para q te diga lo q secede. Assegura q la maqina este registrada a su telefono.
Mi maquina hacia lo mismo y usando el App, me dijo q no reconocia el Cafe. O sea, no podia leer el Barcode bajo el Cafe.
Do you have to hold the button down for it to remember a large cup? Or will it always do the 7.7 first
It reads a barcode on each pod to determine brewing conditions
Like @bytesandcoffee mentioned, it brews according to the pod size. If you want a full cup of coffee, look for the pods that say 7.7oz.
I was able to brew the coffee but I was not able to make the cleanup
Alguien me podria decir si solo ese tamaño de capsulas de cafe usa o puedo usar de otras marcas???
I think only the espresso brand
How does the Veturo Pop+ differ from the previous Veturo Pop?
Hi, Adrian. While both, Vertuo Pop and Pop+ machines use our patented Centrifusion™ technology to brew all Vertuo capsules, including the oversized Alto, Pour-Over Style, and Cold-Brew Style, the Pop has a smaller water tank placed behind the machine, and will be sold at retailers in Licorice Black and Dark Gray. The Pop+ has a larger water tank, located on the side of the machine, with a wide variety of colors, available on our website, at Nespresso Boutiques and select retailers, as well.
@@nespresso thank you 😇
Is that the kurzgesagt narrator?
My thoughts exactly. lol
ok😍
☀️ 💛 😉
En español
The coffee isn’t even hot.. it doesn’t heat well
Hello, and thanks for reaching out, we are sorry to hear that. Could you please identify your country, so we can further look into this?
@ Canada, Montreal
@ Canada, Montreal
Oh no! We're terribly sorry to learn that you've been experiencing difficulties with your machine. Kindly note that although our machines offer no precise control of the water’s temperatures, you may certainly obtain hotter brews by following these steps:
- If you drink your coffee with milk, ensure that it is also warm or hot so that the coffee’s temperature will not drop drastically when poured in.
- Use a perfectly sized cup for your extraction.
- Rinse the cup beforehand with hot water for greater heat retention.
If you notice that the water’s temperature does not change or even lowers, rest assured that our machine specialists are always available and will be happy to help. You may reach us at 1.855.325.5781. Cheers!
Look at the head on that thing!!!!! Oh my God. I've gotta have one. I'm sending this to everyone I know..... Hopefully someone wants it as a gift so I can have a reason to see how it works in person. No, jk....
I got mine on clearence at Walmart last week for $50 with a 12 pk sample included. It's amazing!
En français svp
O café saí frio não gostei
This is one of the worst machines! Second one that doesn't work! If you want to keep replacing then this is for you! Like i said this is my second one! Not working out of the box
Thanks for your feedback. Please call directly, 800.562.1465, and let our machine experts help you.
I have this machine for Over a year and we use it constantly. Never had a problem yet.
Not working out of the box tells me you are suffering from user error.
Lol learn how to use it 🤡
Hard to use. I spend few hours but could not. What a machine
🤍