OMG! If Etsy says an address isn't verified by our Postal Service, I contact the customer before I ship anything. In convos with a client, she mentioned going on vacation to her own address...turned out, she had moved 1500 miles away! Yikes! She was impressed I had caught that, and bought more (happy, happy).
This was a fantastic video - I'm brand new to Etsy (one month in) and working on updating the policy section. The tip on the privacy section was a good one. Would it actually be possible for you to go into some more depth on that specifically? Thank you!
Very nice video. So how DO you change that you do not except returns? I can't seem to find this as I had it set to it once BUT ETSY has change it that I DO except returns!! I DO NOT! I sell personal items that are non-returnable- yuk
Hello, please answer me, etsy has been updated recently and changed the location of etsy store policy, I can't find it to adjust some settings please ♥️❤️ help me..
@@JessVanDen Which is why I ship my handmades with Priority mail plus extra insurance, as needed. We must cover our own butts, as well as the clients 😍
Did I cover anything in today's vid that you hadn't thought of? Are there policies specific to your niche that you've had to set up for your biz?
thanks Jen, i'm going through your play list. GREAT stuff !!!! SOOOOO helpful !!! many MANY thanks !
OMG! If Etsy says an address isn't verified by our Postal Service, I contact the customer before I ship anything.
In convos with a client, she mentioned going on vacation to her own address...turned out, she had moved 1500 miles away! Yikes!
She was impressed I had caught that, and bought more (happy, happy).
I agreed that it’s better to replace than refund. For me personally, it’s more cost effective. I hadn’t considered the fraud aspect-good tip!
You're welcome!
Jess, this was SO helpful! I've returned to Etsy after about 10 years away and things have changed. Your videos are helping me get on track!
Glad it was helpful!
Thank you, Jess, very helpful and informative video.
Glad it was helpful!
fabulous upload Jess Van Den. I smashed that thumbs up on your video. Keep on up the terrific work.
This was a fantastic video - I'm brand new to Etsy (one month in) and working on updating the policy section. The tip on the privacy section was a good one. Would it actually be possible for you to go into some more depth on that specifically? Thank you!
So glad it helped, and thanks for the suggestion!
This was so helpful! Thank you so much for taking the time. I feel more prepared to take on my policies!
You're so welcome!
Great video on a very important topic about Etsy.
Very nice video. So how DO you change that you do not except returns? I can't seem to find this as I had it set to it once BUT ETSY has change it that I DO except returns!! I DO NOT! I sell personal items that are non-returnable- yuk
There's definitely a setting in your policies where you can switch off accepting returns.
Hello, please answer me, etsy has been updated recently and changed the location of etsy store policy, I can't find it to adjust some settings please ♥️❤️ help me..
On desktop you simply need to click on the 'edit' pencil next to your shop under 'sales channels', then scroll down to edit policies.
@@JessVanDen ❤️❤️❤️
Hard to replace OOAK , but good point.
Yep, great point. I definitely recommend that expensive OOAK items ship tracked for this reason!
@@JessVanDen Which is why I ship my handmades with Priority mail plus extra insurance, as needed.
We must cover our own butts, as well as the clients 😍
Very helpful video
Glad it was helpful!
The link for 40 free listings doesn't work anymore?
It will only work if you don't already have an Etsy shop.