The real trick is to put your stuff onto the belt in a certain order: first, heavy and square items, bags of potatos, cans and such, then smaller packages and last veggies, eggs, and fruits that might be squashed. Then, have either a big and relatively sturdy bag, or even better, a sturdy rectangular shopping basket in the trolley, and sort all items as they come off the belt into your basket, again, heavy things will come first as they come off the belt. By this method, you are pretty much done packing everything as the cashier lets you know how much you have to pay and off you are…
exactly. Just a trick... put the vegetables and fruit in the middle of the conveyor belt and some at the end where they normally go. Every time the stuff had to handle vegetables, you gain 1.2 seconds because they had to be weighed. hahaha
The introduction of scanners slowed the Aldi cashiers down a bit. They used to be even faster typing in 3-digit product codes. But the selection of items was smaller, limited by the available codes.
My father hasn't worked anymore at ALDI for 45 years and still knows a few codes by heart, because back then you were drilled to memorize all the codes 😂😂
Came here to say this! I’m old enough to vividly remember those times… that was the time when I learned to be really fast. Unfortunately I slowed down when I didn’t need it anymore. Now I’m adjusted to scanner speed. ☹️
Yeah, same here. And I'm not that fast at bagging my stuff. Maybe I could get faster, but I don't want to. So I always take a trolly and put my stuff in there at check out, so I can then take my time bagging afterwards. And, the funny thing is, that the Aldi staff has been even faster in former times despite them using the old cash machines where they had to type in the prizes. I mean, that was basically a miracle. Not only were they much faster than anyone bagging, but they also had to memorize all the prizes. And they very rarely were typing in wrong numbers. These people deserve our respect!
newer ALDIs now have two payment terminals for card at each cashiers station. the last time I went there the person after me was half way through before my card payment was done processing and the reciept was printed
At my local Aldi (Germany) the recently introduced a double checkout. One cashier, one belt but two dump areas with two card terminals. While you pack and pay they keep scanning the next customer full speed. That is even for me as fast German customer a bit stressful, especially if other customers don't understand the new system and marking on the ground (where to stand and put the trolley)
It's the most stressful, especially for people who are cashiers. They also have to make sure that the first customer pays. It has already been discovered that so much more has been stolen. I don't like the system either. But it only bothers me in passing... 2024...not even 10 purchases made there... Stores that tell me how to navigate my shopping cart and where to position myself... Because that's what "smart" people studied at university... that just doesn't work for me... Such companies have lost me as a customer. A cashier once “ordered” me to do this and that. Didn't stand in anyone's way. I told her to salute the district manager for the suggestion. I'm no longer a customer there...
I wonder why the guys in the video don't use a cart. It is so much easier to shovel your stuff into the cart again after it's been scanned, and then go to the bagging area to bag it. I would never go to Aldi without a cart! (Only if I have less than 4 or 5 items.)
@@user-qs1xz2mx6f Lol, exactly. Whenever I use a cart, I need a second bag. Sure, I usually got one with me, just in case, but I still have to carry it all home. Also, I barely ever have a coin ready, not even a token.
I'm the same with packing the heavy items first and then the light ones in my basket 😉 but to be efficient I also write my shopping list in the row the items are arranged in the supermarket to safe time 🙈😂
I do that as well! But mainly because instead of having a meal plan for the upcoming week I walk through the supermarket in my head when writing my shopping list ('Which veggies do I want this week? Which fuit? Do I want berries? Do I still have olive oil or do I have to grab some? What isle is next? Ah, yeah, coffee and tea! I need a few packs of those.').
@@eastfrisian_88 I had that problem when my local "Famila" changed the whole layout. In between they stored everything in the Drinks area and it slowed down everything as I had to search for everything...
With proper technique and a good cashier, you can get a full large trolley through checkout in under 3 Minutes. We had some distant relatives from Canada visit some years ago, they were completely blown away by the sheer speed. They told me that checking out a full trolley can easily take 15 Minutes at their usual store, and they consider that a good time already.
Hello Dwayne, the funniest thing about ALDI in the UK is: After the end oft he iron curtain lots of British soldiers have to return to the UK with their families. The wifes of them suddenly starts complaining about not having an ALDI in the UK, because they are used to buy at an ALDI! First ALDI UK had opened in1990 in Birmingham following the troops from the Bielefeld area. br Martin So the ALDI company in the UK is a special form of a commercial war bride 😉
It's the same here in Germany. Aldi and Lidl are discounter. They are cheap, efficient and there is not a large or diverse selection of products. And then there are the supermarkets like Edeka or Famila. Very expensive, large selection, mostly with a cheese and meat counter and many branded products. I like both :)
and you can easily talk to the staff while they are scanning. I found out last week within the time that the cashier's cat is already 17 years old and likes the pate, while my cats hate the pate. All this happens within that one minute.
At the start Aldi had the prices only on the shelf and not the product. Conveyor-belts were not in existence so an empty trolly was waiting at the cashier. The cashier had all the prices of the 500 something articles memorized. One hand shifting the articel from one trolly to the next, the other hand typing tje price blind in a printing calculater. Watching that you would feel a little nausea like riding a rollercoaster. Greetings from Germany
Yes, I remember that. A former friend of mine applied at Aldi for a job back then and was told she had to memorize like 300 numbers of items for the first day at work.
@@endless-nimu Yes, but they were trained with full pay for some time. ALDI Süd did have 800 products. They all did not need refrigeration and there were no fresh produce. In Stuttgart they did have conveyor belts already in the 1970s. The cashiers typed in every recognized product. Depending on your purchases the cashier didn't even touch anything and the conveyor belt is still going strong with your goods on the belt while you already paid. Compared to other stores ALDI did never have two checkout compartments at each station. The others have something like a railway switch to separate the goods from one customer to the next. They were educating their customer base real quick. Today ALDI is slow compared to the 1970s and 80s.
Nowadays at Aldi, you pay by card, and while you're still in the middle of paying, the next customer is already being checked out. It must have been an update to the checkout system that made this possible. Since then, everything moves even faster. It's great for the next customer in line because they get served quicker, and for the cashier as well, as there's less time wasted waiting around. Even the paying customer benefits, as they’re not being rushed and have a bit more time to sort themselves out.
Well, being German I am used to the fast check-out. I throw everything into the cart/trolley and then go to the bagging area ( thanks, just learned that term from you ) under the window and pack my things into the bags I brought along. After all, TIME IS MONEY ( here: cheaper goods) or too precious to waste it on something as boring as grocery shopping. That said, shopping for clothes or shoes is FUN and a completely different kind of fish so to say !
best strategy for me usually is using a cart for larger shopping. Putting the items in order large to small on the belt. That makes is more efficient to shove everything back into the cart.
Using the cart is kinda necessary if you buy more than a certain amount of items. They decreased the space you have for items after they have been scanned every year I feel.
What many Americans don't understand is that the amount the cash register shows is the amount that actually needs to be paid. The prices in Germany include taxes. This simply means that you pay for your purchase worth 60 euros at the checkout. The purchase in the USA worth 60 dollars is then a lot higher when paying at the checkout (80 dollars) because the corresponding tax is included.
As a former cashier at Aldi Süd, I know exactly how you feel, but I'll now tell you why. At Aldi, your cashier rate is recorded in the system. The average should be around 1600-1800 articles per hour, if not higher.This is what I was told in my education in 2018.
@@SmallPaleThing Well, that didn't actually have any consequence, they just compared you to your colleagues who were faster than you and called your attention to it to tell you that you weren't good enough. If I remember correctly.
Efficiency on the backs of employees on this scale is really uncool. But completely to Dwayne's taste. He would have made you work on Sundays if he could. He's not a big fan of workers' rights, as we all know.
In the old days, when there were no scanner checkouts, the cashiers had to remember 3-digit numbers for each item and enter them manually. And yet they were already faster than any other supermarket that still had price tags stuck on all items! Greetings from northern Germany 🇩🇪♥️
You can speedup this process even more if you go shopping together with a second person. The second person will continue to put the goods into the trolley or the basket while you pay for the goods. This way you waste no time.
We have one with two bagging areas and two card terminals per check-out (Germany , Hessen, Fulda), so the cashier scans the items of the next person, when you still working your card to pay.
It is definitely the same in Germany. We differ between discounters like ALDI and LIDL, small grocery stores, supermarkets, hypermarkets/superstores (big-box stores combining a supermarket and a department store), department stores and convenience stores. There are overlaps. For example, there are supermarkets for everyday needs and those that sell convenience products for immediate consumption but are too large for mini-markets/convenience shops. These are mainly found at transport hubs such as railway stations. In addition to the size of the sales area, a distinction is also made according to the size of the product range. Discounters such as ALDI or LIDL have around 1,000 to 2,000 different items in their range. Supermarkets can have 30,000 items in their range. Hypermarkets sometimes have over 50,000 items in their range, as do wholesalers. Personally, I mostly shop at LIDL (discounter) and EDEKA (supermarket). At least that was the case until the coronavirus pandemic, when I had to change my habits. Since then, I've been shopping more often at Kaufland or REWE (full-range retailers like ASDA) and Netto (EDEKA's discounter chain). EDEKA and REWE cover all areas from small shops and discounters to full-range stores under different names or sub-labels.
There are dung maggots everywhere. People who take themselves very seriously and who don't care that others are negatively affected by their escapades.
I am putting it all back in the shoping cart. When I am there by foot or bicycle I use the baging area, when by car, then I take the cart to my car. In the trunk I pack everything into to the bag or a foldable plastic box. I need to bring back the cart anyway, the storage area is usually closer to the car.
Same here in Germany but we are used to it since we were taugt to for centuries. I remember this situation from my early childhood back in the 80th when my mom told me not to put the yogurt on first or any where else than at the end. Non food first, hard food second, frozen things third so they sick together and last breakables like eggs and yogurt or cream.
Survival trick in aldis: pay as many reduced articles possible ( the ones with the 10 to 25 percent off stickers ) put the unwrapped produce and the self service bakery items at the end of the conveyor belt. Don’t be shy just choose 10 different buns in one bag 😊. So you have enough time for packing.
You can actually start to be efficient by putting your shopping items on the conveyor belt. That means: First put the heavy groceries (e.g. bottles, cans, etc.) on the conveyor belt and then start with the light items, such as bread or fragile foods (e.g. eggs) and anything that can get squashed (e.g. fruit and vegetables). When the cashier scans everything, you automatically put the heavy and stable items in the bag first and then the light and fragile items on top.
I worked as a cashier during university. There’s a clock in the scanner counting how many items you put through per minute and you have to fulfill a quota (35 items per minute iirc). The trick is to gamify it. Can be really fun too
Even with our standard Aldi cashiers, there is time for a quick greeting, comment on the weather or something similar. And generally speaking, we Germans don't know any other way. I can't remember that after the advent of the large grocery stores, any store had someone who packed the items, talked to the customer about "God and the world" or was much slower than the Aldi cashiers. The only difference: in many other large grocery stores, there were two divisible "collection areas" at the checkouts from which customers could pack their items. The time and occasionally the place where the goods are packed is still the few small stores: butchers, fishmongers, flower shops, etc.
I was a cashier once too and yes, I hurried and hoped the customer would take some time so I could take a quick break when the customer wanted to pay ^^
Conversation at the Aldi checkout Cashier: Hi Customer: Hi Cashier: Cash or card? Customer: Card please. Cashier: Bye, have a great day. Customer: You too.
I'm German and I hate that race! (I play along though, don't think you have a choice anyway.) I've lived in Australia for half a year and even after that short time, when I came back, that was one of my reverse culture shocks. Shopping in Australia was so relaxing, here it's just stressful.
I rather like it - at least it also makes sure that the line moves forward quickly. One thing, though: I refuse to leave my shopping basket at the beginning of the conveyor belt, because I can't pack my backpack efficiently as quickly as they scan.
We also have more expensive supermarkets for a bit more variety and slower checkout time. But I rarely need anything fancy, which only a few supermarkets have. Usually I go for the one next to me or Aldi for being more affordable and fast. It also changes between cities and smaller villages. While living in the city, most go to whatever is next door and maybe on the weekend go for a bigger shopping. Currently, I live in a small village and upgraded from a tiny apartment to my own home. So no more shopping next door(there is nothing in that small village) and every 1 or 2 weeks at the weekend I drive to Aldi and get everything to live for the next week or 2. (Now I have the storage space to do so)
A topic Liam Carpenter covered multiple times. Aldi is actually the most extreme in this aspect. It's true, though, that there are no people helping you pack your groceries. It's upon you and the easiest way to not get stressed is to put your groceries back into the shopping card and put it in your car from there or bag it at counters that exist for that purpuse after the checkout area and before the exit (as you described). So, actually you never have to worry to get into a stressful situation. You can also have smalltalk with people in Germany, that also depends on the general mood, the cashier might not start one, except the greeting according to the time of day. As another example a German Cinema tried to establish a kind wishing well to people exiting and failed at that, as it was considered to be unhonest awkward artifical politeness. One thing you need to appreaciate is the directness of Germans and when they are polite, that usually is coming from the heart and is not worth much as mere courtesy though that's also a thing. Rules of polilteness have a reference here, the "Knigge". A book form 1788 that defines what's considered polite. You can also recognize people that know these Knigge rules by heart and never put any thoughts in whether they make sense or not today. Just thinking that Knigge was a member of the Order of Illuminati makes me laugh about how strictly some are at measuring someones politeness by how much Knigge they know or don't know or don't follow. And there are some things that are not political correct, today, or simply have lost their meaning.
I'm actually a huge fan of ALDI (Süd). Whenever I'm abroad, it seriously totally stresses me out to go shopping. All this nonsense smalltalk, all this "oh, I have to pay, right? Where'e my wallet? Ah, just *under* the the stuff I just (very slowly) packed into my cart" drives me nuts. There's constantly a vulcano inside me, waiting to erupt when I see this. I could continue this and expand this this to driving habits and other topics, but going shopping already basically tells the entire story. I guess, my feelings must sound weird to others. They are also probably not healthy. But it's just the way I am. Did I mention that I'm German?
nearly as important as speed is bag organisation, you have group cold and non cold items (maybe 2 seperate bags) and put havy and sturdy items at the bottom
Now Aldi updatet this proces. Now they got two lanes at the end to Pack stuff. So while you have your paying proces, the next person can Start the Checkout
Germans unlike Americans don't like to hang around the supermarket for hours shopping for groceries they like to get what they need go to the check out let the staff put it through the checkout lightning fast then pack the stuff themselves and get the hell out of there ASAP. They have more important things to do during the day , simple.
The cash registers at Aldi have been redesigned - nonsense for the cashier and as a customer I think that's stupid too. But I'm not a long-time Aldi customer either...
Back in pre-laserscanner times, the ALDI cashiers were much faster. They knew every (back than) three dighit PLU number of every item and typed it in the munberkeyeoard.
I live in a village and after a few years here I know some of the staff at Aldi. One evening I was shopping late and had a full week grocery shopping on the checkout, the older lady at the checkout seemed to be in a pretty bad mood, while she was firing the items over the scanner at the speed of light she told me that she had gotten into trouble the previous day because according to the head office (where the checkout speed of each employee is recorded) she was perceived as "being too slow" and her manager wasn't happy. Meanwhile, the items were already piling up behind the till and I was struggling to put the goods in the cart myself in time. 😂 I was exhausted. Slow? Huhhh? 🤯😂 My father worked at Aldi more than 45 years ago as an assistant store manager, back then you had to memorize all four-digit article numbers and were checked regularly, the goods were also put on the conveyor belt and behind the checkout the cashiers had to put all the goods in the shopping cart and everything had to be lifted (if I understand correctly), that was pretty back-breaking work and even then the management drilled their staff. My father still knows the article numbers of the basic foodstuffs by heart and sometimes dreams about it lol
Hi Dwayne, i‘m from north Rhine westphalia, in my neighborhood, their are many Stores Like Aldi or Lidl, i swear, u‘ll Never lose faster your money than their… 😉😂👍🏼
When I'm buying groceries alone, normally I need 5 to 10 minutes max to be on check out. And I hate it when I have to wait a long time there. So the speed of the cashier plays n my favors. About packing the items, I have a big bag that can be clipped to the sides of the shopping cart. So I just have to swoop the stuff in. No problem.
Shopping is no fun in Germany. It is work. You don't get everything at Aldi. It is one way to make it cheep. Not having so many items makes it more effective. There are mostly two shops on one place. There is Aldi and across the Street or at the same parking ground you have Edeka or Rewe or something. Here you get what you don't get at Aldi. Most times the other shops have special offers or a brand of their own which makes them cheap too. If you want to save money you need to know a lot. As I said. Shopping is a job here.
The real Trick, shopping with a shopping cart, and when bought stuff goes over the scanner do it instantly in your cart and after paying, take your time in a separate space to put all your stuff into your bags, no stress, no hektik ....
Most people who buy a lot put the stuff in the shopping card and not in the bag, we have a space purely to put ur stuff in the bags behind the cashiers
Hello Dwayne, because people have different needs, a distinction is made in Germany between supermarkets and discounters. Those who attach more importance to a better presentation of goods, better service and a more pleasant atmosphere go to the conventional supermarket. But if you value efficiency and thus lower prices, the Dicounter is the right place for you.
The Lidl close to me has a policy, where you have to leave your shopping basket at the conveyor of the cashier counter. And I'm a very minized shopper, I usually only use a basket, because I go shopping in 3 day intervalls. So in that perticular shop you have to juggle your stuff to the bagging area, sometimes dropping stuff you just bought ( thankfully it was just chocolate or bread buns. ). That's why Iavoid shopping there. Only when all other supermarkets are closed or are out of my essentials.
When Aldi didn't have scanners at the checkout and they still had to type, it was only marginally slower. You didn't have time to pack your shopping in a bag back then either. You put everything in the shopping trolley and put it away later. They've always been fast🤣
Yes, it starts with in which order you put you're stuff on the belt. And I already have my card in one hand and the bag hanging over my left arm. So I can put everything in as fast as possible with my right hand, because everything is already sorted from heavy to fragile. And to be honest, I'm one of those people who get really annoyed by customers like the one in the video. Everybody knows the cassier won't wait until you're done packing and I need that space, so GET OUT OF MY WAY! If you're not fast enough, don't try to pack. Put everything back into the cart or basket and go to the packing area. Shopping with mom is fun now, though. When I was a child, she taught me how to do it and all the time I would here "you have to be faster". Now she's older and I am the one telling her "remember? you have to be faster!" She get's a little annoyed, but knows she deserves it and I have a lot of fun. 😁 Usually the cassier gets that it's a revenge thing and I got a little smirk out of them here and there, because most Germans know those shopping experiences with their parents and can relate. Of course I don't do that at Aldi (I don't know what they put in their coffee, but cashiers at Aldi are special - their speed is crazy sometimes), only at places where the cassiers are a bit slower. At Aldi I pack, because I don't wanna be that person that is not able to get out of the way in time. And I feel like other commenters are right. They were even faster back then when they had to use the codes instead of scanners. Edit: yes, we do it too. You get your basics at Aldi (or Lidl, etc.) and some things that are a bit more expensive at another supermarket (for me it used to be "Real", but that doesn't exist anymore, so it's "Rewe" now most of the time). Wouldn't say those supermarkets are fancier, they're just more expensive and - depending on the location - have more or way more things to offer.
Well, if there aren't three checkouts open with waiting queues through half the shop... which often happens. When I go shopping, I don't want anyone to pack my things and I don't want any small talk. I just want to go shopping and get out as quickly as possible! I put my things back into the shopping trolley first and then into my bag. This saves time and I don't hinder other customers! In addition, the cash register as shown in the video is no longer correct. Aldi has changed the checkouts (in Germany) so that one checkout can serve two customers directly behind each other, with a long shelf. But as a disadvantage, they have removed the areas (shelves) where you could pack in a relaxed manner afterwards, which I don't like!
Update from German ALDI's: They have a double-bay now to serve 2 customers, just pushing the items down either slot 1 or slot 2. That increased the speed once again but defo makes for a less enjoyable experience for both customers and cashiers. I've never been a fan of the speedy check out as the 'human element', which you so nicely described in your video, gets completely lost. In the end of the day we are social creatures and shouldn't force efficiency into that social interaction. I find shopping in the UK so much nicer than in Germany!
Aldi checkout is so slow nowerdays.. Before they have had this scanner-checkout, the person at the checkout-counter have had every price in mind, and you had nearly no chance to put everything out of the trolley, before they finished, and they even had the estimeted change money in their hand. And of course I plan my bagging, - heavy and had at the bottom, soft and light on the top, and one bag for the things for the cooling, and one bag for the things with no need of cooling.. ;) And with this slow scanner-Checkouts, and with paying by credit-card I can manage my bagging at the counter.. (that`s my cardio ;) )
I remember my first time in UK....I was on vacation with my sister. After we put all our groceries in our "trolley", we went to the check out...there was a huge line (by german standards)..I looked left, looked right, bow my head to the cashier 10m away and asked: "Are we forced to stay in line....is it a common´ thing here? Or can you open a new cash-out, please?" (for me i was very very polite). My sister was ashamed, the looks from another customers were kindly "wtf-Dude"...now I understand...but I´d do it again :P justgermanthings
This is not the normal process in a German Aldi store. The cashiers are much faster. You put your purchases back in the shopping cart in a good system (heavy - light products) and when you get back to the car you pack them into bags and boxes. Unless the purchases are small, then they are packed in small bags. Normally payment is made by card.
The speed they expect from the cashiers is dehumanizing. It leads to the customers treating them like thin air. It wasn't like this ten to fifteen years ago when the extended conveyor belt in the checkout area was still a thing but people in general have become coldhearted. I've worked in retail for over twenty years, couldn't put up with it anymore.
The challenge is the victory over the Aldi cashier. Sort your thing when putting on the belt in the order you want to pack them into your bag and pack faster than the Aldi cashier can scan the items.😂 there is no need for a bagging area… just outrun the final boss, uhh cashier.
So you better go elsewhere for your shopping. The people at the ALDI checkout also react to Good day, goodbye, have a nice weekend. For longer conversations with strangers you can go to café, bar, pub... or to the hairdresser.
In germany nowadays you can get nearly everything at aldy...well not the expencive stuff like kaviar or champain that cost more than a month wage...but afordible things what a low income could make a specal meal/ weekend Sorry of my english i am german😊
Germany here: thats why i moustly choose Aldi.....even with the supermarket full of custumers and only 1 or 2 cashiers open..they are so quick....and Aldi dont have outrun belt places..they are constructed, that the belt ends at the cashier...they have a special bulge extra for the shopping cart to put it the right way.. the EDEKAs and REWEs here in germany are a lot of slower than ALDI....you must be patient to be checked out....my personal rule: never go fridays, Saturdays or the first of each month to any other supermarket as ALDI ;-)
"they are constructed, that the belt ends at the cashier." Thats the way it was. Aldi is changing the complete design, since 1 or 2 years shop by shop. Now there is a huge area and you have all the time you want, to pack your items. Like in the year 200 oder 1900!
I know the sytem from discounters like aldi, netto, lidl etc. since I was a child, I am german. 😄 We had never workers, who put our stuff in bags at the end of the checkout. This is not always the case in supermarkets, where the end of the checkout splits in two, so that one person can pack in peace, while the next person is taking the money. But, I guess you learned it fast and well, to reach the "efficience" at the german grocery 😄.
"where the end of the checkout splits in two, so that one person can pack in peace, while the next person is taking the money. " Welcome to Aldi-Süd. Thats the way it workes in the new Aldi-Stores.
@@sternenhimmelfotografierende But while you're standing at the payment terminal and packing up your goods, you haven't paid yet. You have to stand in front of your goods and pay at the terminal - not at the checkout. The cashier is already busy with the next customer. Therefore, she needs to keep track of her payments while scanning. That wasn't the case before. Pay first, then pack the goods while the other customer picks up their goods. There were people back then who were so slow that even the system for packing goods like Aldi was no faster today. You had to wait until everything was in your shopping cart. Nowadays people are taught to be “fast”.
Sometimes this fast check-out puts me under a lot of pressure. It lacks the personal touch, a smile, a quick chat. Every now and then, when I feel compelled to hastily throw things into my shopping cart or bag just to make room for the next person, I take extra time. Because this rush can sometimes be really stressful. And damn it, I'm German and have been used to Aldi and its efficiency since I was a child ("we have the fastest scanners in the checkouts, you can also throw items over the scanner and it recognizes them and if the scanner doesn't recognize them - then our staff has every item code in their head and types it in at least as quickly"), but that doesn't mean that I like it :)
Do they still have every item memorized? I remember a time before the scanner and Aldi was so damn fast because they had to learn all the codes and they really knew them by heart.
I don't get the hole speed cashier thing. I pack my stuff in my speed. what they gonna do, throw the stuff on the ground? I never had problems with it. and the one behind me can kiss my azz if it's to slow for them. 😂
If you are too slow the cashier might help put the items back into your cart, instead of watching you organise it neatly into your bags/baskets etc.. I also already saw them just swiping everything into the cart.
@@endless-nimu Yeah, that also happened to me before. They put some items into my shopping basket for me. I didn't have that many items, but the person before me was standing there too long after they paid, so I had to wait a little but the cashier was already scanning anyway.
not efficient without a shopping cart. With a shopping cart you can pack up everything that has gone through the checkout, you don't hold up the next customer and you can drive to a place where you can pack everything into bags in peace. Or simply take the shopping cart to the car. Completely relaxed
This ALDI (not Aldi at all, but is one!) is one of the slowest around. There is a quite modern only some few kilometers next to this one. They have completely changed the layout at the 'checkout': Now there is much, very much space after the counter (right the way it was before like the year 2000): A large area, which can be divided into 2 parts. So the cashier can push all the items on a quite large plane and the customer has lots of time, to collect the items into bags. Meanwhile the cashier can scan the next customer and push his items on the other half of that packing area. For paying there are 2 cashcard-terminals. One next to the cashier and one at the packing area. So the cashier can focus on scanning the second customer, while the first still is packing its items and takes himself time for this. It is great for everybody: Way less stress for customers, cause they have all the time to pack the items, without blocking the area for the next customer. And for the cashier, cause he/she can focus allways on only one customer. And for Aldi: It gets even faster. So the 'style' of hurry and stress, that is shown in this video is the past. Aldi has decided, that it is no longer good (and never was!). We are finally back in the time before 200 or maybe 1990! Less stress at shopping!
As a German I don't understand why I should pay (indirectly) for a person who puts my stuff into a bag. We call this "ABM" = "Arbeitsbeschaffungsmaßnahme" = job creation act (= a job just for the job itself and not for adding value)
I prefer LIDL here in Germany, they are almost as fast but significantly more friendly. Aldi it does always feel like it’s a race. Edeka completely awful, always slow and not very friendly.Can only speak for the ones in my area, but it’s been pretty consistent for many years with changing staff.
Tbh, for me, that's customer service 😅 I don't like grocery shopping, I don't want it to be an experience, I don't wanna do smalltalk, I don't want to talk about how I don't have a payback card and if I really don't want one. I get my stuff in an efficient route (because there's basically just one way to go), pay and leave in a minimum amount of time and then enjoy my weekend 😁
Right now Aldi (Süd) pays about 3100 € / month (40 hours / week) for starters in that job and it rises after time. + 25+ payed vacation days. There are lots of jobs payed worse in Germany.
the real efficiency starts when you are so efficient you can relax while doing it i still have talks with my cashier while I bag my shit in 3bags as fast as she can scan it. get gud
Oh dear 1. Get a trolly...it is a easy mistake to say only pack what you can carry in your bag...but in the end you hold up the follow custemers....poor cashier who got to handle that 2. You got a trolly so put the havie things on the band..than the things like fresh vegtibles or fresh pastries/bread/breadrolls..anything the cashier got to tipe in On the end you put frigal things on the band 3. Have your cash/paycard ready to pay 4. Get anywere spacy to pack your bags
The real trick is to put your stuff onto the belt in a certain order: first, heavy and square items, bags of potatos, cans and such, then smaller packages and last veggies, eggs, and fruits that might be squashed. Then, have either a big and relatively sturdy bag, or even better, a sturdy rectangular shopping basket in the trolley, and sort all items as they come off the belt into your basket, again, heavy things will come first as they come off the belt. By this method, you are pretty much done packing everything as the cashier lets you know how much you have to pay and off you are…
exactly. Just a trick... put the vegetables and fruit in the middle of the conveyor belt and some at the end where they normally go. Every time the stuff had to handle vegetables, you gain 1.2 seconds because they had to be weighed. hahaha
@@sinazimmermann8179 🤣👍👍
That's the real German efficiency on both sides: cashier and customer.🤣🤣
that is no trick
that is ancient common sense
@ exactly, we are like ants in a colony, everyone fulfilling their side of the social contract… LOL
The introduction of scanners slowed the Aldi cashiers down a bit. They used to be even faster typing in 3-digit product codes. But the selection of items was smaller, limited by the available codes.
True! I was about to mention it, too. It was (much) faster when they typed in the codes. Good old times! :)
My father hasn't worked anymore at ALDI for 45 years and still knows a few codes by heart, because back then you were drilled to memorize all the codes 😂😂
Came here to say this! I’m old enough to vividly remember those times… that was the time when I learned to be really fast. Unfortunately I slowed down when I didn’t need it anymore. Now I’m adjusted to scanner speed. ☹️
@jennyh4025 We are getting older and slower ourselves 😉
@ definitely, but I already felt it in the 1990s, when I was still young.
Yeah, same here. And I'm not that fast at bagging my stuff. Maybe I could get faster, but I don't want to. So I always take a trolly and put my stuff in there at check out, so I can then take my time bagging afterwards. And, the funny thing is, that the Aldi staff has been even faster in former times despite them using the old cash machines where they had to type in the prizes. I mean, that was basically a miracle. Not only were they much faster than anyone bagging, but they also had to memorize all the prizes. And they very rarely were typing in wrong numbers. These people deserve our respect!
newer ALDIs now have two payment terminals for card at each cashiers station. the last time I went there the person after me was half way through before my card payment was done processing and the reciept was printed
came here to comment this too.
Me too 😅
At my local Aldi (Germany) the recently introduced a double checkout. One cashier, one belt but two dump areas with two card terminals. While you pack and pay they keep scanning the next customer full speed. That is even for me as fast German customer a bit stressful, especially if other customers don't understand the new system and marking on the ground (where to stand and put the trolley)
same at my local Aldi. Very useful!
It's the most stressful, especially for people who are cashiers. They also have to make sure that the first customer pays. It has already been discovered that so much more has been stolen. I don't like the system either. But it only bothers me in passing... 2024...not even 10 purchases made there...
Stores that tell me how to navigate my shopping cart and where to position myself... Because that's what "smart" people studied at university... that just doesn't work for me...
Such companies have lost me as a customer. A cashier once “ordered” me to do this and that. Didn't stand in anyone's way. I told her to salute the district manager for the suggestion. I'm no longer a customer there...
I wonder why the guys in the video don't use a cart. It is so much easier to shovel your stuff into the cart again after it's been scanned, and then go to the bagging area to bag it. I would never go to Aldi without a cart! (Only if I have less than 4 or 5 items.)
Reason why? You don't buy more as the backpack is able to contain
I use a cart as well. Afterwards I push the cart to the car and pack everything in the trunk
@@user-qs1xz2mx6f Lol, exactly. Whenever I use a cart, I need a second bag. Sure, I usually got one with me, just in case, but I still have to carry it all home.
Also, I barely ever have a coin ready, not even a token.
I'm the same with packing the heavy items first and then the light ones in my basket 😉 but to be efficient I also write my shopping list in the row the items are arranged in the supermarket to safe time 🙈😂
Tthere is an other way to write a shopping list ?
Would need AI app using quantum algorithms to optimize efficiency. 🤣
I do that as well! But mainly because instead of having a meal plan for the upcoming week I walk through the supermarket in my head when writing my shopping list ('Which veggies do I want this week? Which fuit? Do I want berries? Do I still have olive oil or do I have to grab some? What isle is next? Ah, yeah, coffee and tea! I need a few packs of those.').
@@regenbogentraumerin I do the same 😂When my local EDEKA changed their entire layout I was really mad and needed weeks to find everything "on time" 😂
@@eastfrisian_88 I had that problem when my local "Famila" changed the whole layout. In between they stored everything in the Drinks area and it slowed down everything as I had to search for everything...
With proper technique and a good cashier, you can get a full large trolley through checkout in under 3 Minutes.
We had some distant relatives from Canada visit some years ago, they were completely blown away by the sheer speed. They told me that checking out a full trolley can easily take 15 Minutes at their usual store, and they consider that a good time already.
Hello Dwayne, the funniest thing about ALDI in the UK is: After the end oft he iron curtain lots of British soldiers have to return to the UK with their families. The wifes of them suddenly starts complaining about not having an ALDI in the UK, because they are used to buy at an ALDI! First ALDI UK had opened in1990 in Birmingham following the troops from the Bielefeld area. br Martin So the ALDI company in the UK is a special form of a commercial war bride 😉
It's the same here in Germany. Aldi and Lidl are discounter. They are cheap, efficient and there is not a large or diverse selection of products. And then there are the supermarkets like Edeka or Famila. Very expensive, large selection, mostly with a cheese and meat counter and many branded products. I like both :)
All "Supermarkets" also have basic product line with Aldi prices.
Else they would have been Walmarted long time ago.
and you can easily talk to the staff while they are scanning.
I found out last week within the time that the cashier's cat is already 17 years old and likes the pate, while my cats hate the pate. All this happens within that one minute.
At the start Aldi had the prices only on the shelf and not the product. Conveyor-belts were not in existence so an empty trolly was waiting at the cashier. The cashier had all the prices of the 500 something articles memorized. One hand shifting the articel from one trolly to the next, the other hand typing tje price blind in a printing calculater. Watching that you would feel a little nausea like riding a rollercoaster. Greetings from Germany
Yes, I remember that. A former friend of mine applied at Aldi for a job back then and was told she had to memorize like 300 numbers of items for the first day at work.
@@endless-nimu Yes, but they were trained with full pay for some time. ALDI Süd did have 800 products. They all did not need refrigeration and there were no fresh produce. In Stuttgart they did have conveyor belts already in the 1970s. The cashiers typed in every recognized product. Depending on your purchases the cashier didn't even touch anything and the conveyor belt is still going strong with your goods on the belt while you already paid.
Compared to other stores ALDI did never have two checkout compartments at each station. The others have something like a railway switch to separate the goods from one customer to the next. They were educating their customer base real quick.
Today ALDI is slow compared to the 1970s and 80s.
today they also do not have prices in the arcticles
@@gene9230 It's all in the barcode
@@Klaus-b3o not really, the barcode is just a product number. The electronic register at checkout knows which price which product has.
- tries to show German efficiency checking out
- doesn't take a cart, so he has to bag at the checkout
> ...he isn't even trying.
Nowadays at Aldi, you pay by card, and while you're still in the middle of paying, the next customer is already being checked out. It must have been an update to the checkout system that made this possible. Since then, everything moves even faster. It's great for the next customer in line because they get served quicker, and for the cashier as well, as there's less time wasted waiting around. Even the paying customer benefits, as they’re not being rushed and have a bit more time to sort themselves out.
Well, being German I am used to the fast check-out. I throw everything into the cart/trolley and then go to the bagging area ( thanks, just learned that term from you ) under the window and pack my things into the bags I brought along.
After all, TIME IS MONEY ( here: cheaper goods) or too precious to waste it on something as boring as grocery shopping.
That said, shopping for clothes or shoes is FUN and a completely different kind of fish so to say !
best strategy for me usually is using a cart for larger shopping. Putting the items in order large to small on the belt. That makes is more efficient to shove everything back into the cart.
Using the cart is kinda necessary if you buy more than a certain amount of items. They decreased the space you have for items after they have been scanned every year I feel.
What many Americans don't understand is that the amount the cash register shows is the amount that actually needs to be paid. The prices in Germany include taxes. This simply means that you pay for your purchase worth 60 euros at the checkout. The purchase in the USA worth 60 dollars is then a lot higher when paying at the checkout (80 dollars) because the corresponding tax is included.
As a former cashier at Aldi Süd, I know exactly how you feel, but I'll now tell you why. At Aldi, your cashier rate is recorded in the system. The average should be around 1600-1800 articles per hour, if not higher.This is what I was told in my education in 2018.
May I ask what the consequence of not reaching that rate is?
@@SmallPaleThing
Well, that didn't actually have any consequence, they just compared you to your colleagues who were faster than you and called your attention to it to tell you that you weren't good enough. If I remember correctly.
Efficiency on the backs of employees on this scale is really uncool. But completely to Dwayne's taste. He would have made you work on Sundays if he could. He's not a big fan of workers' rights, as we all know.
you don´t have to pack right now - empty your trolley and use the now empty trolley again at the end and pack your bags outside...
In the old days, when there were no scanner checkouts, the cashiers had to remember 3-digit numbers for each item and enter them manually. And yet they were already faster than any other supermarket that still had price tags stuck on all items!
Greetings from northern Germany 🇩🇪♥️
Yes, that was so impressive!
You can speedup this process even more if you go shopping together with a second person. The second person will continue to put the goods into the trolley or the basket while you pay for the goods. This way you waste no time.
I like you so much. You brighten up my evening with your laughter ❤ thank you for that
It's funny to see these old floor tiles in that Aldi. They have been around for at least 40 years and were used in every single Aldi Süd.
But this Aldi was buildt in 2014 - not opened. The building was buildt in 2014.
@@sternenhimmelfotografierende Seems like they will be uses for the next 40 years too.
We have one with two bagging areas and two card terminals per check-out (Germany , Hessen, Fulda), so the cashier scans the items of the next person, when you still working your card to pay.
"I remember that day Aldi came to UK" Would make a great t-shirt 😁
Never pay with card or mobile! Just MONEY !!
It is definitely the same in Germany. We differ between discounters like ALDI and LIDL, small grocery stores, supermarkets, hypermarkets/superstores (big-box stores combining a supermarket and a department store), department stores and convenience stores. There are overlaps. For example, there are supermarkets for everyday needs and those that sell convenience products for immediate consumption but are too large for mini-markets/convenience shops. These are mainly found at transport hubs such as railway stations. In addition to the size of the sales area, a distinction is also made according to the size of the product range. Discounters such as ALDI or LIDL have around 1,000 to 2,000 different items in their range. Supermarkets can have 30,000 items in their range. Hypermarkets sometimes have over 50,000 items in their range, as do wholesalers.
Personally, I mostly shop at LIDL (discounter) and EDEKA (supermarket). At least that was the case until the coronavirus pandemic, when I had to change my habits. Since then, I've been shopping more often at Kaufland or REWE (full-range retailers like ASDA) and Netto (EDEKA's discounter chain). EDEKA and REWE cover all areas from small shops and discounters to full-range stores under different names or sub-labels.
I don´t have any problems, I pay AFTER I packed everything. The cashier will wait, believe me. 🤗
There are dung maggots everywhere. People who take themselves very seriously and who don't care that others are negatively affected by their escapades.
@@gundleyG what is a dung maggot?
@ Eine Mistmade.
@@gundleyG how creative, danke schön 👍
They invented a new system at Aldi, where there are two checkout areas, with two payment modules, for one cashier.
I've no problem with that. At the cashier I've my Ikea bag in the cart. I throw everythink in. Pay and off to go. Gernan here.
4:01 the checkout is the worst german lightning speed thing?
Phew now thats saying something 😂
As German I am so efficient I can highspeed stash my stuff and have a nice conversation.
I think you got it right. It is the sacrifice we will make for affordable goods. It was just the same in Germany, only a few decades earlier.
I am putting it all back in the shoping cart. When I am there by foot or bicycle I use the baging area, when by car, then I take the cart to my car. In the trunk I pack everything into to the bag or a foldable plastic box. I need to bring back the cart anyway, the storage area is usually closer to the car.
Same here in Germany but we are used to it since we were taugt to for centuries. I remember this situation from my early childhood back in the 80th when my mom told me not to put the yogurt on first or any where else than at the end. Non food first, hard food second, frozen things third so they sick together and last breakables like eggs and yogurt or cream.
Survival trick in aldis: pay as many reduced articles possible ( the ones with the 10 to 25 percent off stickers ) put the unwrapped produce and the self service bakery items at the end of the conveyor belt. Don’t be shy just choose 10 different buns in one bag 😊. So you have enough time for packing.
😂😂😂
You can actually start to be efficient by putting your shopping items on the conveyor belt. That means: First put the heavy groceries (e.g. bottles, cans, etc.) on the conveyor belt and then start with the light items, such as bread or fragile foods (e.g. eggs) and anything that can get squashed (e.g. fruit and vegetables). When the cashier scans everything, you automatically put the heavy and stable items in the bag first and then the light and fragile items on top.
Hello from Germany 🎉,.jepp we have to be fast 😂🎉 when we go shopping at Aldi 😅
I worked as a cashier during university. There’s a clock in the scanner counting how many items you put through per minute and you have to fulfill a quota (35 items per minute iirc). The trick is to gamify it. Can be really fun too
If you are drunk, it is no longer so efficient but really exhausting. 🍻🍻🍻🍻🍻
Even with our standard Aldi cashiers, there is time for a quick greeting, comment on the weather or something similar.
And generally speaking, we Germans don't know any other way. I can't remember that after the advent of the large grocery stores, any store had someone who packed the items, talked to the customer about "God and the world" or was much slower than the Aldi cashiers.
The only difference: in many other large grocery stores, there were two divisible "collection areas" at the checkouts from which customers could pack their items.
The time and occasionally the place where the goods are packed is still the few small stores: butchers, fishmongers, flower shops, etc.
6:40 yes thats normally for us ;D greetings from Schleswig-Holstein the north of Germany
I was a cashier once too and yes, I hurried and hoped the customer would take some time so I could take a quick break when the customer wanted to pay ^^
9:36 Aldi sells Avocado as well - at least here in Germany.
Btw according to Aldi Süd they are the biggest seller of organic groceries in Germany.
I'm a German living in Australia. They just don't get it here with the quick check out and packing your own groceries efficiently 😆
Conversation at the Aldi checkout
Cashier: Hi
Customer: Hi
Cashier: Cash or card?
Customer: Card please.
Cashier: Bye, have a great day.
Customer: You too.
The place the camera is being placed on is said bagging area. Take a cart, fill all back in the cart, and then do all the packing in the bagging area.
I'm German and I hate that race! (I play along though, don't think you have a choice anyway.) I've lived in Australia for half a year and even after that short time, when I came back, that was one of my reverse culture shocks. Shopping in Australia was so relaxing, here it's just stressful.
I rather like it - at least it also makes sure that the line moves forward quickly. One thing, though: I refuse to leave my shopping basket at the beginning of the conveyor belt, because I can't pack my backpack efficiently as quickly as they scan.
This ikea bag... I feel personally attacked😂
We also have more expensive supermarkets for a bit more variety and slower checkout time.
But I rarely need anything fancy, which only a few supermarkets have. Usually I go for the one next to me or Aldi for being more affordable and fast.
It also changes between cities and smaller villages. While living in the city, most go to whatever is next door and maybe on the weekend go for a bigger shopping.
Currently, I live in a small village and upgraded from a tiny apartment to my own home. So no more shopping next door(there is nothing in that small village) and every 1 or 2 weeks at the weekend I drive to Aldi and get everything to live for the next week or 2. (Now I have the storage space to do so)
A topic Liam Carpenter covered multiple times.
Aldi is actually the most extreme in this aspect. It's true, though, that there are no people helping you pack your groceries. It's upon you and the easiest way to not get stressed is to put your groceries back into the shopping card and put it in your car from there or bag it at counters that exist for that purpuse after the checkout area and before the exit (as you described). So, actually you never have to worry to get into a stressful situation.
You can also have smalltalk with people in Germany, that also depends on the general mood, the cashier might not start one, except the greeting according to the time of day.
As another example a German Cinema tried to establish a kind wishing well to people exiting and failed at that, as it was considered to be unhonest awkward artifical politeness. One thing you need to appreaciate is the directness of Germans and when they are polite, that usually is coming from the heart and is not worth much as mere courtesy though that's also a thing. Rules of polilteness have a reference here, the "Knigge". A book form 1788 that defines what's considered polite. You can also recognize people that know these Knigge rules by heart and never put any thoughts in whether they make sense or not today. Just thinking that Knigge was a member of the Order of Illuminati makes me laugh about how strictly some are at measuring someones politeness by how much Knigge they know or don't know or don't follow. And there are some things that are not political correct, today, or simply have lost their meaning.
I'm actually a huge fan of ALDI (Süd). Whenever I'm abroad, it seriously totally stresses me out to go shopping. All this nonsense smalltalk, all this "oh, I have to pay, right? Where'e my wallet? Ah, just *under* the the stuff I just (very slowly) packed into my cart" drives me nuts. There's constantly a vulcano inside me, waiting to erupt when I see this. I could continue this and expand this this to driving habits and other topics, but going shopping already basically tells the entire story. I guess, my feelings must sound weird to others. They are also probably not healthy. But it's just the way I am. Did I mention that I'm German?
nearly as important as speed is bag organisation, you have group cold and non cold items (maybe 2 seperate bags) and put havy and sturdy items at the bottom
Trivia:
Back in the Day...the employees at aldi needed to be fast AND knew ALL PRICES in the Store because they write the prices per hand
I am german and I love Aldi. Sometimes I go shopping somewhere else and it might happen that all of this goes along way slower, I get really annoyed 😂
Now Aldi updatet this proces. Now they got two lanes at the end to Pack stuff. So while you have your paying proces, the next person can Start the Checkout
Germans unlike Americans don't like to hang around the supermarket for hours shopping for groceries they like to get what they need go to the check out let the staff put it through the checkout lightning fast then pack the stuff themselves and get the hell out of there ASAP.
They have more important things to do during the day , simple.
The cash registers at Aldi have been redesigned - nonsense for the cashier and as a customer I think that's stupid too. But I'm not a long-time Aldi customer either...
Back in pre-laserscanner times, the ALDI cashiers were much faster. They knew every (back than) three dighit PLU number of every item and typed it in the munberkeyeoard.
I live in a village and after a few years here I know some of the staff at Aldi. One evening I was shopping late and had a full week grocery shopping on the checkout, the older lady at the checkout seemed to be in a pretty bad mood, while she was firing the items over the scanner at the speed of light she told me that she had gotten into trouble the previous day because according to the head office (where the checkout speed of each employee is recorded) she was perceived as "being too slow" and her manager wasn't happy. Meanwhile, the items were already piling up behind the till and I was struggling to put the goods in the cart myself in time. 😂 I was exhausted. Slow? Huhhh? 🤯😂
My father worked at Aldi more than 45 years ago as an assistant store manager, back then you had to memorize all four-digit article numbers and were checked regularly, the goods were also put on the conveyor belt and behind the checkout the cashiers had to put all the goods in the shopping cart and everything had to be lifted (if I understand correctly), that was pretty back-breaking work and even then the management drilled their staff. My father still knows the article numbers of the basic foodstuffs by heart and sometimes dreams about it lol
Hi Dwayne, i‘m from north Rhine westphalia, in my neighborhood, their are many Stores Like Aldi or Lidl, i swear, u‘ll Never lose faster your money than their… 😉😂👍🏼
When I'm buying groceries alone, normally I need 5 to 10 minutes max to be on check out. And I hate it when I have to wait a long time there. So the speed of the cashier plays n my favors.
About packing the items, I have a big bag that can be clipped to the sides of the shopping cart. So I just have to swoop the stuff in. No problem.
Shopping is no fun in Germany. It is work. You don't get everything at Aldi. It is one way to make it cheep. Not having so many items makes it more effective. There are mostly two shops on one place. There is Aldi and across the Street or at the same parking ground you have Edeka or Rewe or something. Here you get what you don't get at Aldi. Most times the other shops have special offers or a brand of their own which makes them cheap too. If you want to save money you need to know a lot. As I said. Shopping is a job here.
if you get your groceries faster you get more done in your day. the whole country gets more efficient and more stuff done
The real Trick, shopping with a shopping cart, and when bought stuff goes over the scanner do it instantly in your cart and after paying, take your time in a separate space to put all your stuff into your bags, no stress, no hektik ....
As a German I like waitrose when it comes to UK supermarkets.
Most people who buy a lot put the stuff in the shopping card and not in the bag, we have a space purely to put ur stuff in the bags behind the cashiers
The speed of checkouts in Germany is the same as in the Netherlands, France, Croatia, Austria, Switzerland and most likely many other countries 🤷🏻♀️
Hello Dwayne, because people have different needs, a distinction is made in Germany between supermarkets and discounters. Those who attach more importance to a better presentation of goods, better service and a more pleasant atmosphere go to the conventional supermarket. But if you value efficiency and thus lower prices, the Dicounter is the right place for you.
The Lidl close to me has a policy, where you have to leave your shopping basket at the conveyor of the cashier counter.
And I'm a very minized shopper, I usually only use a basket, because I go shopping in 3 day intervalls.
So in that perticular shop you have to juggle your stuff to the bagging area, sometimes dropping stuff you just bought ( thankfully it was just chocolate or bread buns. ).
That's why Iavoid shopping there. Only when all other supermarkets are closed or are out of my essentials.
When Aldi didn't have scanners at the checkout and they still had to type, it was only marginally slower. You didn't have time to pack your shopping in a bag back then either. You put everything in the shopping trolley and put it away later. They've always been fast🤣
They could only be that fast, because there were no price tags and the cashier had to know all prices by heart.
Yes, it starts with in which order you put you're stuff on the belt. And I already have my card in one hand and the bag hanging over my left arm. So I can put everything in as fast as possible with my right hand, because everything is already sorted from heavy to fragile. And to be honest, I'm one of those people who get really annoyed by customers like the one in the video. Everybody knows the cassier won't wait until you're done packing and I need that space, so GET OUT OF MY WAY! If you're not fast enough, don't try to pack. Put everything back into the cart or basket and go to the packing area.
Shopping with mom is fun now, though. When I was a child, she taught me how to do it and all the time I would here "you have to be faster". Now she's older and I am the one telling her "remember? you have to be faster!" She get's a little annoyed, but knows she deserves it and I have a lot of fun. 😁 Usually the cassier gets that it's a revenge thing and I got a little smirk out of them here and there, because most Germans know those shopping experiences with their parents and can relate. Of course I don't do that at Aldi (I don't know what they put in their coffee, but cashiers at Aldi are special - their speed is crazy sometimes), only at places where the cassiers are a bit slower. At Aldi I pack, because I don't wanna be that person that is not able to get out of the way in time. And I feel like other commenters are right. They were even faster back then when they had to use the codes instead of scanners.
Edit: yes, we do it too. You get your basics at Aldi (or Lidl, etc.) and some things that are a bit more expensive at another supermarket (for me it used to be "Real", but that doesn't exist anymore, so it's "Rewe" now most of the time). Wouldn't say those supermarkets are fancier, they're just more expensive and - depending on the location - have more or way more things to offer.
Well, if there aren't three checkouts open with waiting queues through half the shop... which often happens.
When I go shopping, I don't want anyone to pack my things and I don't want any small talk. I just want to go shopping and get out as quickly as possible! I put my things back into the shopping trolley first and then into my bag. This saves time and I don't hinder other customers!
In addition, the cash register as shown in the video is no longer correct. Aldi has changed the checkouts (in Germany) so that one checkout can serve two customers directly behind each other, with a long shelf. But as a disadvantage, they have removed the areas (shelves) where you could pack in a relaxed manner afterwards, which I don't like!
Update from German ALDI's: They have a double-bay now to serve 2 customers, just pushing the items down either slot 1 or slot 2. That increased the speed once again but defo makes for a less enjoyable experience for both customers and cashiers.
I've never been a fan of the speedy check out as the 'human element', which you so nicely described in your video, gets completely lost. In the end of the day we are social creatures and shouldn't force efficiency into that social interaction. I find shopping in the UK so much nicer than in Germany!
Diese Kommentarbereich gehört jetzt Aldi Deutschland 😂
Aldi checkout is so slow nowerdays.. Before they have had this scanner-checkout, the person at the checkout-counter have had every price in mind, and you had nearly no chance to put everything out of the trolley, before they finished, and they even had the estimeted change money in their hand.
And of course I plan my bagging, - heavy and had at the bottom, soft and light on the top,
and one bag for the things for the cooling, and one bag for the things with no need of cooling.. ;)
And with this slow scanner-Checkouts, and with paying by credit-card I can manage my bagging at the counter..
(that`s my cardio ;) )
I remember my first time in UK....I was on vacation with my sister. After we put all our groceries in our "trolley", we went to the check out...there was a huge line (by german standards)..I looked left, looked right, bow my head to the cashier 10m away and asked: "Are we forced to stay in line....is it a common´ thing here? Or can you open a new cash-out, please?" (for me i was very very polite). My sister was ashamed, the looks from another customers were kindly "wtf-Dude"...now I understand...but I´d do it again :P justgermanthings
What we do in the supermarket, the Americans do in the restaurant. Are you ready? Okay, get out! Hurry up! Next, please!
What do you like better?
This is not the normal process in a German Aldi store. The cashiers are much faster. You put your purchases back in the shopping cart in a good system (heavy - light products) and when you get back to the car you pack them into bags and boxes. Unless the purchases are small, then they are packed in small bags. Normally payment is made by card.
The speed they expect from the cashiers is dehumanizing. It leads to the customers treating them like thin air. It wasn't like this ten to fifteen years ago when the extended conveyor belt in the checkout area was still a thing but people in general have become coldhearted. I've worked in retail for over twenty years, couldn't put up with it anymore.
The challenge is the victory over the Aldi cashier. Sort your thing when putting on the belt in the order you want to pack them into your bag and pack faster than the Aldi cashier can scan the items.😂 there is no need for a bagging area… just outrun the final boss, uhh cashier.
I hate this rush. It's stressful for customers and cashiers. And I like to have a chat with the cashiers.
So you better go elsewhere for your shopping. The people at the ALDI checkout also react to Good day, goodbye, have a nice weekend.
For longer conversations with strangers you can go to café, bar, pub... or to the hairdresser.
Why? Shopping in Germany is relaxing as it can be.
Just not at the cashier. Because we don't want to inconvenience others who might be in a rush.
In germany nowadays you can get nearly everything at aldy...well not the expencive stuff like kaviar or champain that cost more than a month wage...but afordible things what a low income could make a specal meal/ weekend
Sorry of my english i am german😊
Germany here: thats why i moustly choose Aldi.....even with the supermarket full of custumers and only 1 or 2 cashiers open..they are so quick....and Aldi dont have outrun belt places..they are constructed, that the belt ends at the cashier...they have a special bulge extra for the shopping cart to put it the right way.. the EDEKAs and REWEs here in germany are a lot of slower than ALDI....you must be patient to be checked out....my personal rule: never go fridays, Saturdays or the first of each month to any other supermarket as ALDI ;-)
"they are constructed, that the belt ends at the cashier."
Thats the way it was. Aldi is changing the complete design, since 1 or 2 years shop by shop.
Now there is a huge area and you have all the time you want, to pack your items. Like in the year 200 oder 1900!
That's not a German thing, it's an Aldi thing. Lidl cashiers aren't as fast and don't even get me started on the Deutsche Bahn and its "efficiency"...
At my local Lidl, they are even faster than at Aldi. I'd say it's a discounter-thing in general.
I know the sytem from discounters like aldi, netto, lidl etc. since I was a child, I am german. 😄 We had never workers, who put our stuff in bags at the end of the checkout.
This is not always the case in supermarkets, where the end of the checkout splits in two, so that one person can pack in peace, while the next person is taking the money.
But, I guess you learned it fast and well, to reach the "efficience" at the german grocery 😄.
"where the end of the checkout splits in two, so that one person can pack in peace, while the next person is taking the money. "
Welcome to Aldi-Süd. Thats the way it workes in the new Aldi-Stores.
@@sternenhimmelfotografierende But while you're standing at the payment terminal and packing up your goods, you haven't paid yet. You have to stand in front of your goods and pay at the terminal - not at the checkout. The cashier is already busy with the next customer. Therefore, she needs to keep track of her payments while scanning. That wasn't the case before.
Pay first, then pack the goods while the other customer picks up their goods.
There were people back then who were so slow that even the system for packing goods like Aldi was no faster today. You had to wait until everything was in your shopping cart. Nowadays people are taught to be “fast”.
Sometimes this fast check-out puts me under a lot of pressure. It lacks the personal touch, a smile, a quick chat. Every now and then, when I feel compelled to hastily throw things into my shopping cart or bag just to make room for the next person, I take extra time. Because this rush can sometimes be really stressful.
And damn it, I'm German and have been used to Aldi and its efficiency since I was a child ("we have the fastest scanners in the checkouts, you can also throw items over the scanner and it recognizes them and if the scanner doesn't recognize them - then our staff has every item code in their head and types it in at least as quickly"), but that doesn't mean that I like it :)
Do they still have every item memorized? I remember a time before the scanner and Aldi was so damn fast because they had to learn all the codes and they really knew them by heart.
I don't get the hole speed cashier thing. I pack my stuff in my speed. what they gonna do, throw the stuff on the ground? I never had problems with it. and the one behind me can kiss my azz if it's to slow for them. 😂
If you are too slow the cashier might help put the items back into your cart, instead of watching you organise it neatly into your bags/baskets etc..
I also already saw them just swiping everything into the cart.
@@endless-nimu Yeah, that also happened to me before. They put some items into my shopping basket for me. I didn't have that many items, but the person before me was standing there too long after they paid, so I had to wait a little but the cashier was already scanning anyway.
not efficient without a shopping cart. With a shopping cart you can pack up everything that has gone through the checkout, you don't hold up the next customer and you can drive to a place where you can pack everything into bags in peace. Or simply take the shopping cart to the car. Completely relaxed
It's hard for me to say this, but I think the way you put your groceries on the conveyor belt, you are a German! 😃
This ALDI (not Aldi at all, but is one!) is one of the slowest around.
There is a quite modern only some few kilometers next to this one. They have completely changed the layout at the 'checkout':
Now there is much, very much space after the counter (right the way it was before like the year 2000): A large area, which can be divided into 2 parts. So the cashier can push all the items on a quite large plane and the customer has lots of time, to collect the items into bags. Meanwhile the cashier can scan the next customer and push his items on the other half of that packing area.
For paying there are 2 cashcard-terminals. One next to the cashier and one at the packing area. So the cashier can focus on scanning the second customer, while the first still is packing its items and takes himself time for this.
It is great for everybody: Way less stress for customers, cause they have all the time to pack the items, without blocking the area for the next customer. And for the cashier, cause he/she can focus allways on only one customer. And for Aldi: It gets even faster.
So the 'style' of hurry and stress, that is shown in this video is the past. Aldi has decided, that it is no longer good (and never was!). We are finally back in the time before 200 or maybe 1990! Less stress at shopping!
As a German I don't understand why I should pay (indirectly) for a person who puts my stuff into a bag. We call this "ABM" = "Arbeitsbeschaffungsmaßnahme" = job creation act (= a job just for the job itself and not for adding value)
Aldi is extremely efficient ... The only thing that's annoying are the customers.🤔😁
I prefer LIDL here in Germany, they are almost as fast but significantly more friendly. Aldi it does always feel like it’s a race. Edeka completely awful, always slow and not very friendly.Can only speak for the ones in my area, but it’s been pretty consistent for many years with changing staff.
53 seconds? dems rookie numbers. 40 seconds flat, for a weeks worth of food. come at me!
Be happy that you dont know the times where they know the numbers of every item when this is alread yover your head
Ever been in Malta? Even better system. I'm German
Tbh, for me, that's customer service 😅
I don't like grocery shopping, I don't want it to be an experience, I don't wanna do smalltalk, I don't want to talk about how I don't have a payback card and if I really don't want one.
I get my stuff in an efficient route (because there's basically just one way to go), pay and leave in a minimum amount of time and then enjoy my weekend 😁
Right now Aldi (Süd) pays about 3100 € / month (40 hours / week) for starters in that job and it rises after time. + 25+ payed vacation days.
There are lots of jobs payed worse in Germany.
@sternenhimmelfotografierende yeah, mine for example
the real efficiency starts when you are so efficient you can relax while doing it
i still have talks with my cashier while I bag my shit in 3bags as fast as she can scan it. get gud
Oh dear
1. Get a trolly...it is a easy mistake to say only pack what you can carry in your bag...but in the end you hold up the follow custemers....poor cashier who got to handle that
2. You got a trolly so put the havie things on the band..than the things like fresh vegtibles or fresh pastries/bread/breadrolls..anything the cashier got to tipe in
On the end you put frigal things on the band
3. Have your cash/paycard ready to pay
4. Get anywere spacy to pack your bags